InfoSummary of reviewsThe Hilton Garden Inn Puchong offers a tranquil stay away from Kuala Lumpur's bustling commercial areas. Its proximity to Puchong Perdana LRT station provides some convenience for guests using public transport, though a car is recommended due to the lack of nearby amenities. The hotel's peaceful, residential surroundings and closeness to the airport are positives for those seeking a quiet environment or catching early flights.
The breakfast experience at the Hilton Garden Inn Puchong is highly praised for its wide array of delicious options, including Western and Asian dishes with guests comparing it to a 5-star hotel breakfast. Despite minor critiques regarding variety and occasional delays in refills, the general consensus is overwhelmingly positive. Dinner feedback is mixed with some meals praised while others are criticized for inconsistency and limited menu options.
The rooms are a standout feature, highlighted for their cleanliness, spaciousness and comfort. Guests appreciate the well-equipped amenities, excellent views and practical design. Cleanliness is a top priority at the hotel with rooms and public areas consistently well-maintained. The diligent and friendly cleaning staff contribute significantly to the positive guest experience.
The hotel's staff receive high commendations for their friendliness, professionalism and helpfulness with individual staff members often mentioned positively. Issues are promptly resolved, adding to the overall satisfaction of the guests. The Wi-Fi service is generally reliable and fast, catering well to both business and leisure needs.
Fitness enthusiasts can enjoy a clean and well-maintained gym. The swimming pool is widely appreciated for its pleasant and child-friendly environment, despite some guests finding it a bit small. The convenient and secure parking facilities are another advantage, though a few guests noted that the parking area could be better lit.
Families will find the Hilton Garden Inn Puchong highly accommodating with dedicated children’s facilities and a child-friendly pool. The hotel provides a safe and wholesome environment suitable for family vacations. Business travelers benefit from practical amenities like a business center and good Wi-Fi, making it a suitable choice for work-related trips.
The beds at the Hilton Garden Inn Puchong receive strong praise for their comfort, contributing significantly to a good night's sleep, although there are occasional mentions of bed comfort issues. Overall, the hotel ensures a pleasant and comfortable stay for a variety of travelers, from families to business guests. Show more
InfoSummary of reviewsBespoke Hotel Puchong is strategically nestled in the vibrant heart of Puchong, making it a prime location for diverse travel needs. Its proximity to key amenities, transportation hubs and popular landmarks like the LRT station, Lotus, IOI Puchong and Setiawalk Puchong amplifies its appeal. Guests find it convenient for dining and shopping with a plethora of eateries, supermarkets and a nearby mall within walking distance. Despite being centrally located, it offers a pleasant, unbusy atmosphere, reinforcing its strategic and flexible nature.
The breakfast offerings at the hotel receive mixed reviews but are generally positive. Guests appreciate the value-for-money aspect and the scenic view from the breakfast room. While the breakfast is enjoyable and sufficient for a quick morning bite, there’s room for improvement in terms of variety and healthier choices. Dinner options are somewhat limited with guests expressing a desire for more Asian-style dishes and additional dining facilities like a bar or lounge.
Accommodations at Bespoke Hotel Puchong gain frequent praise for their spacious and clean rooms. The rooms are described as bright, comfortable and well-equipped, featuring large bathrooms, high-pressure showers and efficient air conditioning. Scenic views and a well-lit ambiance further enhance the experience. However, some maintenance issues and noise disturbances have been noted.
In terms of cleanliness, the hotel is generally well-maintained with clean rooms and a tidy environment being common observations. However, areas needing attention include occasional reports of unclean restrooms, dirty swimming pools and dusty corners. Efforts to address these details could improve guest satisfaction.
The staff at Bespoke Hotel Puchong are highly regarded for their friendliness and professionalism. Guests frequently commend the welcoming and helpful nature of the team, from the front desk to housekeepers. While a few inconsistencies in service were noted, the overall impression is positive, emphasizing the staff’s significant contribution to a favorable stay.
Complimentary high-speed Wi-Fi is another highlight with the majority of guests finding it reliable and fast, despite some occasional connectivity issues.
The pool area receives mixed feedback with some guests enjoying it while others point out issues with maintenance, accessibility and hygiene. Parking options are appreciated for their abundance, security and free access, though clearer signage and better management could improve the experience.
Bespoke Hotel Puchong’s beds are largely praised for their comfort, cleanliness and spaciousness, although a few guests mentioned issues with bed bugs and stains. Overall, the beds contribute positively to the hotel's reputation.
In summary, Bespoke Hotel Puchong offers a strategic, comfortable and hospitable environment, making it a commendable choice for travelers. While there are areas for improvement, the overall experience remains positive, highlighted by its prime location, friendly staff and comfortable accommodations. Show more
