abba Presidente Suites Puerto Montt

Puerto Montt -41.47349800, -72.94423500 , Av. Diego Portales, 664 (Show on Map)
8.3
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsAbba Presidente Suites Puerto Montt is highly praised for its prime location, offering guests convenient access to the bustling city center, waterfront promenade and major landmarks. Many appreciate the hotel's proximity to the bus terminal, shopping centers and dining options, as well as the scenic views of the sea from both the rooms and restaurant, which significantly enhance the stay experience. Despite the somewhat dated decor, the nautical-themed hotel is viewed as elegant and cozy with spacious and comfortable rooms featuring apartment-like amenities.

The breakfast at the hotel, while generally receiving positive remarks for its variety, deliciousness and quality, had some criticisms, particularly during the COVID-19 pandemic when guests noted a decline in quality and variety. The overall dining experience is largely positive with commendations for freshness, flavor and service, though guests expressed a desire for a more diverse menu and later service hours.

Rooms are frequently described as spacious, clean and comfortable with many offering stunning ocean views. While a few maintenance issues were reported, the overall sentiment is positive, emphasizing the comfort and well-equipped nature of the accommodations. Cleanliness is generally commended with guests noting the diligent cleaning service, though some inconsistencies in cleaning standards were mentioned.

The staff at the hotel are highly regarded for their friendliness, professionalism and exceptional service with numerous mentions of specific staff members providing outstanding hospitality. While there are occasional criticisms of the reception staff, the overall consensus is that the staff's dedication greatly enhances the guest experience.

Free WiFi is a notable area of improvement with guests repeatedly mentioning weak signals and slow speeds as persistent issues. The rooftop pool, though aesthetically pleasing and providing a nice ambiance, received mixed reviews due to cold water temperatures and restricted access.

The hotel’s parking facilities, while convenient, are described as small and narrow, providing challenges for larger vehicles. The family-friendly nature of the hotel is appreciated with comfortable accommodations and a kiddie-friendly pool contributing to a positive family stay.

Beds are generally described as comfortable and cozy, although some guests experienced issues with older, squeaky and narrow beds. The hotel’s four-star rating receives mixed feedback with some guests questioning if it meets four-star standards due to perceived wear and tear.

For business travelers, Abba Presidente Suites Puerto Montt is well-regarded for its suitability for work-related stays, equipped with comfortable rooms and conducive facilities for business events and meetings.

In summary, Abba Presidente Suites Puerto Montt is a well-located and comfortable hotel with exceptional staff service, varied dining options and a family-friendly environment, though certain areas like WiFi, pool temperature and bed conditions could benefit from improvements to meet the high expectations of all guests.
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Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Heated Pool  


Business Hotel

Hotel with Parking

Accessible Hotel

4-Star Hotel

Hotel with Heated Pool

Room Types
Express 1-2 Pers Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room features a minibar, an electric kettle and a flat-screen TV with cable channels. The unit offers 2 beds.

Ejecutiva Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The well-equipped kitchen has a refrigerator, kitchenware and a microwave. The double room features a minibar, a safe deposit box, an electric kettle, a flat-screen TV with cable channels, as well as an inner courtyard view.

Superior Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The kitchen features a refrigerator, kitchenware and a microwave. The spacious double room features a minibar, a safe deposit box, an electric kettle, a flat-screen TV with cable channels, as well as city views.

Superior Vista Mar Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The kitchen features a refrigerator, kitchenware and a microwave. The spacious double room features a flat-screen TV with cable channels, a minibar, a safe deposit box, an electric kettle as well as sea views. The unit has 1 bed.

Family Room (2 Adults - 2 children) Featuring free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The kitchen features a refrigerator, kitchenware and a microwave. The spacious family room features a flat-screen TV with cable channels, a minibar, a safe deposit box, an electric kettle as well as city views.

Suite Presidente Vista Mar This suite offers a hot tub. This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Meals can be prepared in the well-fitted kitchen, which comes with a refrigerator, kitchenware and a microwave. The suite provides a minibar, a safe deposit box, an electric kettle, a flat-screen TV with cable channels, as well as sea views. The unit offers 1 bed.

Habitación Triple 3 Pers Offering free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. Guests can make meals in the fully equipped kitchen that features a refrigerator, kitchenware and a microwave. The spacious triple room offers a minibar, a safe deposit box, an electric kettle, a flat-screen TV with cable channels, as well as city views. The unit offers 3 beds.

Family Room Vista Mar (2 Adults - 2 children) Offering free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. In the kitchen, guests will find a refrigerator, kitchenware and a microwave. The spacious family room offers a flat-screen TV with cable channels, a minibar, a safe deposit box, an electric kettle as well as sea views. The unit offers 3 beds.

Executive Room (1 person) The unit has 1 bed.

Superior Room (1 person)

Guest Reviews
8.3
Very Good
Location
abba Presidente Suites Puerto Montt boasts a prime location that guests consistently praise for its convenience and scenic views. Situated centrally in Puerto Montt, the hotel is just steps away from the bustling city center, waterfront promenade and major landmarks, making it an ideal base for exploring the area. Guests value the hotel's proximity to the bus terminal, shopping centers and various dining options, which adds to the overall convenience.

The panoramic views of the sea from both the rooms and the restaurant enhance the stay experience, providing beautiful backdrops for a relaxing visit. The spacious and comfortable rooms further contribute to a pleasant stay with many guests appreciating the apartment-like amenities. The excellent staff service complements the advantageous location, making navigating the city and accessing necessary services a breeze.

Despite its somewhat dated decor, guests find the nautical-themed hotel elegant and cozy. Overall, the unbeatable location coupled with great facilities makes abba Presidente Suites a well-regarded choice for visitors wanting to enjoy everything Puerto Montt has to offer.

Breakfast
The breakfast experience at the abba Presidente Suites Puerto Montt has received mixed reviews. On the positive side, many guests have praised the breakfast for being very complete, varied and delicious. Words like excellent, fabulous and fulfilling were frequently used to describe the morning offerings. Guests appreciated the buffet's rich selection and the quality of the ingredients, including options like fruits, breads, cakes and even lactose-free yogurt. The breakfast service also earned commendations with some guests highlighting the pleasant and attentive staff.

Guests were particularly delighted by the breakfast's location, often enjoying it with a spectacular view of the coastline. From the buffet's plentiful spread to the homemade culinary details, the breakfast area is a favorite spot for many, contributing to an overall enjoyable stay.

However, not all feedback was glowing. Several guests mentioned that breakfast was not included in their rate and had to be paid for separately. Some felt that the breakfast, especially during the COVID-19 pandemic, was lacking in quality and variety, describing it as poor or basic. Complaints included limited choices, pre-packaged items like boxed juice and instant coffee and uninspired offerings that did not meet their expectations for a 4-star hotel.

Overall, while the breakfast at abba Presidente Suites Puerto Montt has generally received positive remarks for its quality, variety and service, it appears there are also areas for improvement, particularly in ensuring consistency and enhancing the offerings during special circumstances like the pandemic.

Dinner
Abba Presidente Suites Puerto Montt offers an excellent dining experience with top-notch service and an exquisite dinner menu lauded for its freshness and flavor. The spacious restaurant is appreciated for its splendid views, especially facing the sea, which make dining a memorable experience. Guests were particularly impressed with the luxurious atmosphere and the wonderful dining room ambiance.

However, there are some points for improvement. The restaurant's menu was found to be limited by several guests with a desire for more variety and additional gourmet or vegetarian options. Moreover, the restaurant's early closing time at around 9:00 p.m. was a recurring inconvenience for those wishing to dine later.

Despite these minor setbacks, the overall quality of the food remains commendable. Guests can enjoy the culinary delights such as the Shrimp in Pil Pil sauce and the Campari tonic. Spectacular gastronomy is noted for both lunch and dinner, making the dining experience at Abba Presidente Suites a highlight of the stay.

Rooms
The rooms at abba Presidente Suites Puerto Montt are frequently praised for their size and comfort, often described as spacious, very large and even huge. Guests appreciated the cleanliness and coziness, noting that the rooms are quiet and well-equipped, almost like apartments. Many rooms offer beautiful views with some featuring spectacular ocean views, adding to the overall pleasant experience. The bathrooms are highlighted for being large and having separate areas, contributing to the comfort.

However, there were occasional complaints about maintenance issues, such as stained carpets and missing kitchen items. Some guests also reported noise due to poor soundproofing and a few instances of old or uncomfortable beds. Despite these minor drawbacks, the majority of reviews reflect a positive sentiment, emphasizing the spaciousness, beautiful views and overall comfort of the rooms. The hotel is well-located and amenities such as heating, minibars and equipped kitchenettes enhance the stay. The service, especially in the restaurant, stands out for its quality, further complementing the comfortable and welcoming atmosphere of the rooms.

Beds
Guest reviews of Abba Presidente Suites Puerto Montt frequently highlight the comfort of the beds with many describing them as good, very comfortable and even excellent. Several reviews praise the softness and coziness, ensuring a restful sleep for guests. Positive feedback mentions that the beds are big and that the mattresses provide sufficient comfort.

However, a notable number of guests experienced issues with older beds and worn-out mattresses, noting squeakiness and noise, which impacted their rest. Some beds were described as narrow or having hard mattresses with suggestions that the beds need updating and replacement. Despite these mixed reviews, the general consensus leans towards a satisfactory experience for most when it comes to the comfort of the beds.

Cleanliness
The overall impression of 'abba Presidente Suites Puerto Montt' suggests a high standard of cleanliness with numerous mentions highlighting the hotel’s excellent cleanliness and attention to detail. Guests consistently report that the rooms are spacious, comfortable and impeccably clean, contributing to a pleasant and inviting atmosphere. The common areas of the hotel are also noted for being very clean, ensuring a consistently neat environment throughout the property. The cleaning service, in particular, receives high praise for being thorough and diligent.

However, there are a few remarks pointing to inconsistencies in cleaning standards on certain days. Some guests noted that the cleaning could be more meticulous and that the staff could be more diligent. There were also occasional mentions of specific issues such as dirty carpets, forks and the bathroom not being cleaned well.

Despite these minor setbacks, the predominant sentiment is very positive, emphasizing the hotel's commitment to maintaining a clean and comfortable environment for its guests. Overall, abba Presidente Suites Puerto Montt is recognized for its excellent attention to cleanliness, creating a welcoming and hygienic stay.

Staff
The staff at abba Presidente Suites Puerto Montt receive considerable praise for their friendliness and professionalism. Numerous reviews highlight the exceptional service provided by the hotel and restaurant staff, including specific mentions of individuals like Mrs. Liliana and Miss Heydi for their outstanding hospitality. Guests repeatedly emphasize the kindness, attentiveness and overall excellente care offered by the staff, making them feel welcomed and well-attended.

However, there are occasional criticisms pointing to less favorable experiences with the reception staff, indicating a varied level of service at the front desk. Despite these isolated incidents, the overall consensus is positive with many visitors appreciating the staff's diligent and courteous demeanor throughout their stay.

The emphasis on good attention and helpfulness is recurrent with several guests noting the staff's efficient handling of any issues and their proactive approach to ensure a pleasant stay. The general perception is that the staff's commitment to service significantly enhances the guest experience at abba Presidente Suites Puerto Montt.

Wi-Fi
The WiFi at abba Presidente Suites Puerto Montt has received consistent criticism in guest reviews. Multiple guests reported issues such as a weak or non-existent signal, slow speeds and frequent disconnections. A common sentiment among these reviews is that the WiFi was notably below expectations, making it difficult to rely on for consistent internet access. While other aspects of the hotel may meet expectations, the WiFi is an area that requires significant improvement to meet guest needs.

Pool
Abba Presidente Suites Puerto Montt offers a rooftop pool that has garnered mixed reviews from its guests. Many have praised the pool area for its ambiance and found the pool itself quite beautiful and nice. The rooftop location adds a touch of exclusivity and some guests have described the pool as large and worth a visit. Despite being labeled as heated, several guests reported that the pool water was colder than expected with some even noting a strong smell of chlorine. The pool's limited schedule and shift-based access have been a source of inconvenience for some and at times, it has been noted as under maintenance or out of service. Additionally, there have been mentions of maintenance issues, such as a loose pool ladder. While the pool’s aesthetic attributes are appreciated, the frequent mentions of cold water and restricted access could be points for improvement.

Parking
Guests at the abba Presidente Suites Puerto Montt frequently mentioned the hotel's parking facilities in their reviews. The parking is described as convenient for those seeking to keep their vehicle in the same hotel. The presence of free underground parking is appreciated, offering a safe option for guests. However, the parking area has several challenges. It is noted for being small, narrow and with limited space, making it tricky for maneuvering larger SUVs or navigating without hitting metal bumps. Despite these challenges, there are positive remarks about it being good and acceptable overall with some guests finding it adequate for their needs. However, the complexity of the layout and the lack of an elevator from the parking lot to the main hotel areas can be a potential inconvenience for some.

Family
Abba Presidente Suites Puerto Montt is noted for being a family-friendly destination, offering an enjoyable environment for families. Many guests highlight the comfortable and clean accommodations, which contribute to a pleasant stay. The pool facility is particularly kiddie-friendly, serving as a main attraction for children. Families appreciate the good location of the hotel, finding it convenient for their needs. While there are suggestions for improving aspects such as connected rooms and providing more options like tea and milk for children, the overall consensus is that it is an ideal place for families to stay. The terrace or smoking area provides a nice space for relaxation, enhancing the overall family experience.

4 Star
Abba Presidente Suites Puerto Montt has received mixed feedback from guests regarding its four-star rating and facilities. While some guests enjoyed a nice and pleasant stay, deeming it a recommended choice with no significant issues, others felt that the hotel did not live up to its four-star rating, describing it as more aligned with a two or three-star experience. Positive remarks highlight the presence of four-star facilities that contributed to an overall good experience, suggesting that it is a place where guests would consider returning.

However, there were notable concerns about the hotel's age and maintenance. Multiple reviews mentioned that the hotel looked very old and required considerable renovation, particularly in the bathrooms. Issues such as uncomfortable beds and faulty facilities were also pointed out. To meet the expected four-star standards, guests believe that renovations are necessary to address areas showing clear signs of deterioration.

Business
The 'abba Presidente Suites Puerto Montt' is well-regarded for its suitability for business travelers. Guests have highlighted it as an ideal location for blending work and relaxation with classrooms that are both comfortable and well-equipped for conducting courses. It is frequently recommended for business trips and short stays, emphasizing its convenience for work-related activities. Many reviews note that the facilities are well-suited for business events and meetings, making it a strong choice for professionals. However, some guests feel that the price-quality ratio could be improved.

Accessible
The 'abba Presidente Suites Puerto Montt' stands out for its strong emphasis on accessibility, making it a suitable choice for guests with disabilities. The hotel features accessible facilities throughout, including the lounges and parking areas. Guests appreciate the very accessible location and proximity to the bus terminal, which aids in easy commuting to various sights. The presence of a lift in the parking garage further enhances convenience. However, guests may need to bring their own outlets or adaptors. The central location and well-designed infrastructure ensure a comfortable stay for all visitors.

Heated Pool
Many guests have highlighted the heated rooftop pool at abba Presidente Suites Puerto Montt as a notable feature, recommending it as worth a visit. However, feedback regarding the pool temperature varies. Some guests felt that the pool was not heated adequately, describing it as freezing cold and suggesting that the temperature should be increased. There were instances where the pool was closed and others mentioned that the overall experience of the heated pool was underwhelming. On a positive note, the hotel's general heating system received favorable comments for its effectiveness, providing continuous heating and maintaining a good overall temperature within the premises.


Yes, abba Presidente Suites Puerto Montt has pool(s) that belong to one or more of the following categories: Heated Pool.

No, a spa isn't available at abba Presidente Suites Puerto Montt.

No, abba Presidente Suites Puerto Montt doesn't allow dogs.

Yes, parking facilities are available at abba Presidente Suites Puerto Montt.

No, abba Presidente Suites Puerto Montt doesn't have a gym.

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