El Dorado Royale Catamarán, Cenote & More Inclusive
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Being rated one of the best 100 hotels in the world, this all-inclusive resort offers 8 uniquely designed oceanfront suites along with luxurious dining and leisure experiences.
Summary of reviewsIn terms of accommodations, guests were impressed with the spacious and luxurious rooms with many praising the comfortable beds and beautiful decor. The resort's dining options also received high marks with guests raving about the delicious food and the variety of options available. The resort's staff was also a highlight for many guests with numerous reviews praising their friendliness and helpfulness. The resort's spa was also a popular feature with many guests enjoying the relaxing treatments and beautiful facilities. Overall, guests seemed to have a wonderful time at El Dorado Royale Catamarán, Cenote & More Inclusive with many describing it as a luxurious and relaxing paradise.
Categories
Resort for Adults Only
In this adult-only hotel, children cannot be accommodated. The resort's luxurious wellness, spa, dining and leisure services are ideal for couples and adult guests who seek a truly relaxing and serene vacation experience, surrounded by nature.
Resort with Rooms With Jacuzzi / Hot-tub
Resort with All Inclusive Packages
Luxury Resort
Beachfront Resort
Resort near The Beach
Resort Taking Steps Towards Sustainability
Resort for Honeymoon
Resort with Spa
Romantic Resort
Business Resort
Resort with Parking
Resort with Tennis Courts
Number of all tennis courts 2
Number of indoor/covered tennis courts 0
Number of lighted tennis courts 2
Show more...Resort for Yoga
5-Star Resort
Guest Reviews
El Dorado Royale Gourmet Inclusive Resort & Spa by Karisma is a well-planned, spacious resort with beautiful places to relax by the pool or beaches. However, some guests found the beach to be rocky and not suitable for swimming. While the resort is a bit far from the hotel row in Cancun, it benefits from its proximity to the airport. Some guests got lost several times and wished for more signs to show directions to the lobby and rooms. Despite these minor issues, the location of the resort is generally appreciated by guests who love the relaxing atmosphere and beautiful surroundings.
If you're planning a stay at El Dorado Royale Gourmet Inclusive Resort & Spa by Karisma, you won't be disappointed with the food options. While some guests noted that the LA Isla menu could use upgrading and that the Fuentes dinner/show left them feeling cringey, the overall consensus was that the restaurants were great! You'll find good food in all the restaurants, from the Mexican Fiesta to Italian food, seafood and even some Asian options. The Santa Fe Grill and Kicks beach bar are some of the best places to eat and drink on the property. While a few guests had disappointing experiences with the food quality, most gave high praise for the quality and flavors of the dishes. So make sure to come with an appetite and enjoy the very good food during your stay.
The El Dorado Royale Catamarán, Cenote & More Inclusive offers a variety of rooms, some of which guests have mentioned as being outdated and in need of refurbishment. However, the majority of guests found their rooms to be lovely, spacious and clean. The hotel has been complimented on its housekeeping with coffee supplies always replenished and dirty cups ultimately missed. Some guests experienced issues such as lukewarm showers, faulty toilets and noisy neighbors. Despite these issues, most guests found their experience with the hotel to be pleasant and enjoyable.
El Dorado Royale Gourmet Inclusive Resort & Spa by Karisma is a must-visit destination for those looking for exceptional customer service and delicious food. With incredibly friendly and attentive staff who treat every guest like royalty, you can expect prompt and courteous service throughout your stay. The grounds are stunning and are maintained by a professional and accommodating team who are more than happy to help with any need. On the other hand, a few reviews mentioned abrupt, rude and questionable service from a few staff. However, overall, the staff is incredible, including personal concierges Reina and Ambar who go above and beyond to make your stay unforgettable. Although some guests felt too bothered by the staff trying to book various excursions, spa visits and aerobics classes. The hotel staff is multilingual and can speak English, Spanish and French, so language barriers should be no problem. Overall, the staff is very professional and always do their best to guarantee an enjoyable visit, making it an excellent choice for anyone looking to have a pleasant and relaxing vacation.
The El Dorado Royale Catamarán, Cenote & More Inclusive is the perfect destination for those looking for a relaxing and luxurious vacation. With many pools to choose from, including smaller ones for those seeking peace and quiet and larger ones for those who love water sports like water polo, every guest is sure to find their own paradise. The loungers, cabanas and hammocks provide ample opportunity to relax and take in the breathtaking views. While the bottleneck for bar service at the pools was disappointing and some guests found the pool bars closing too early, the food and service were consistently good. Cleanliness is also a top priority with many guests commenting on the cleanliness of the pools. However, a few negative reviews noted that the pools were old and dirty and that there weren't enough loungers to accommodate everyone. Overall, the El Dorado Royale offers a varied and relaxing pool experience for guests looking for a luxurious getaway.
If you're looking for a slice of paradise, El Dorado Royale Catamarán, Cenote & More Inclusive might be just the place for you. While some guests found the beach disappointing due to seaweed and rocks, others raved about the extremely long stretch of beachfront with plenty of areas to relax and enjoy the beautiful scenery. Some did note the need for the beach to be cleaned up, but overall many guests found the beach to be wonderful and even compared it to paradise. However, there were a few who had negative experiences and felt the beach was non-swimmable or unattractive due to the seawalls. Overall, it seems that whether the beach will be a highlight of your stay may depend on the day that you're there and your personal preference.
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Location
Dinner
Rooms
Staff
Pool
Beach
No, El Dorado Royale Catamarán, Cenote & More Inclusive doesn't have any pool.
Yes, a spa is available at El Dorado Royale Catamarán, Cenote & More Inclusive.
No, El Dorado Royale Catamarán, Cenote & More Inclusive doesn't allow dogs.
Yes, parking facilities are available at El Dorado Royale Catamarán, Cenote & More Inclusive.
No, El Dorado Royale Catamarán, Cenote & More Inclusive doesn't have a gym.
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