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Summary of reviewsThe Hyatt Ziva Riviera Cancun All-Inclusive is a fantastic resort that offers beautiful and spacious rooms that are kept very clean. The hotel is new and beautiful and guests have described the rooms as being in very good condition. The staff is exceptional with wonderful, personable and attentive employees who are always ready to help. The pool options are impressive with lots of beautiful and clean pools to choose from, including a children's water park and water slides. Families will love the hotel's great and comfortable atmosphere that caters to guests of all ages with a fantastic kids club and various activities that both kids and adults will love. Although there are some challenges with seaweed washing up on the beach, the hotel works hard to keep it as clean as possible. Overall, guests consistently rave about the level of cleanliness, attentive staff and high-quality food, making the Hyatt Ziva Riviera Cancun All-Inclusive a superb vacation destination. Show more
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Resort for Honeymoon
This all-inclusive adult-only resort features a Cabana Honeymoon Suite that is merely a breath away from the beach, as well as a Honeymoon Suite that is located on a higher floor and offers spectacular sea views. Both suites offer a comfortable king-size bed, a private terrace and spacious sitting area and a wide array of amenities and services. Newlyweds can also enjoy gourmet dining, rejuvenating spa treatments and a luxurious atmosphere that will help them spend the most memorable honeymoon vacation.
Resort with Rooms With Jacuzzi / Hot-tub
Resort with All Inclusive Packages
Luxury Resort
Beachfront Resort
Resort near The Beach
Resort with Spa
Family Friendly Resort
Romantic Resort
Resort near Nightlife Spots
Resort with Swimming Pool
Pool Water Slide Water Park Outdoor Pool
Business Resort
Resort with Parking
Accessible Resort
Resort with Gym
Resort for Yoga
5-Star Resort
Resort with Outdoor Pool
Resort with Water Park
Resort with Pool Water Slide
Room Types
Junior King Suite with ViewThis suite's standout feature is the hot tub. Boasting a private entrance, this spacious suite also includes 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. Featuring a terrace with garden views, this suite also offers air conditioning and a flat-screen TV with cable channels. The unit has 1 bed.
Junior Suite with Ocean ViewThis suite's special feature is the hot tub. The spacious suite provides air conditioning, a private entrance, a terrace with sea views as well as a private bathroom featuring a walk-in shower.
Junior King Suite with Ocean ViewThe hot tub is a top feature of this suite. Boasting a private entrance, this spacious suite also comes with 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. Featuring a terrace with sea views, this suite also features air conditioning and a flat-screen TV with cable channels. The unit has 1 bed.
Junior Suite - OceanfrontThis suite features a hot tub. The spacious suite features air conditioning, a private entrance, a terrace with sea views as well as a private bathroom boasting a walk-in shower.
Junior Suite with ViewThis suite's special feature is the hot tub. Featuring a private entrance, this spacious suite also comprises 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. Boasting a terrace with garden views, this suite also provides air conditioning and a flat-screen TV with cable channels. The unit offers 2 beds.
Junior King Suite - OceanfrontThis suite's standout feature is the hot tub. The spacious suite offers air conditioning, a private entrance, a terrace with sea views as well as a private bathroom boasting a walk-in shower.
Family Junior King Suite with Water Park ViewThis suite features a balcony and minibar.
Oceanfront Club Master SuiteThis suite has a balcony and minibar.
Club Roof Top Master Suite with Ocean ViewThe hot tub is a top feature of this suite. Boasting a private entrance, this spacious suite also comes with 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as sea views. The unit has 1 bed.
Junior Suite with Double BedThe hot tub is the standout feature of this suite. The spacious suite features air conditioning, a private entrance, a terrace with pool views as well as a private bathroom boasting a walk-in shower.
Junior King SuiteThis suite's special feature is the hot tub. The spacious suite provides air conditioning, a private entrance, a terrace with pool views as well as a private bathroom featuring a walk-in shower.
Oceanfront Club Junior Double Suite - Pool WalkoutThis suite has a balcony and seating area.
Oceanfront Club Junior King Suite - Pool WalkoutGuests will have a special experience as the suite features a hot tub. Featuring a private entrance, this spacious suite also consists of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as sea views. The unit offers 1 bed.
Family Junior Double Suite with Water Park ViewThis suite has a balcony and private entrance.
Club Master SuiteGuests will have a special experience as this suite provides a hot tub. The spacious suite offers air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a bath.
Junior Suite KingThis suite offers a hot tub. The spacious suite provides air conditioning, a private entrance, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Junior Suite DoubleThe hot tub is a top feature of this suite. The spacious suite features air conditioning, a private entrance, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 1 bed.
Run Of The HouseGuests will have a special experience as this suite offers a hot tub. Boasting a private entrance, this spacious suite also includes 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. This suite has air conditioning, a minibar, a flat-screen TV with cable channels and a terrace. The unit has 1 bed.
Guest Reviews
Rooms
The Hyatt Ziva Riviera Cancun All-Inclusive offers beautiful and spacious rooms that are kept very clean. Guests emphasized that the rooms are equipped with lovely and spacious balconies. The hotel's modern and well-equipped rooms have comfortable beds and are perfect for couples. Although some guests faced issues with the bathroom and laundry, the hotel's efficient staff quickly resolved them with pleasant assistance. Overall, guests have described the rooms as being in very good condition and the hotel itself as being new and beautiful.
Cleanliness
If you're looking for a clean and cozy place to stay in Riviera Cancun, Hyatt Ziva should be at the top of your list. Guests consistently rave about how well-maintained and constantly cleaned the hotel is with comments like "very clean" and "super clean all the time" popping up frequently. While one reviewer reported a bathtub issue, the staff swiftly and effectively resolved the problem. Although there were isolated mentions of less-than-spotless hallways, most guests were overall pleased with the level of cleanliness, along with the attentive staff and high-quality food. Just be sure to keep an eye out for mold on the bathroom ceiling and take precautions with your laundry to avoid any mishaps.
Staff
If you’re searching for a hotel with exceptional staff, look no further than the Hyatt Ziva Riviera Cancun All-Inclusive! The wonderful, personable and attentive staff are the highlight of this fantastic resort. With an available army of gardeners, pool boys, bus boys, animators, chefs and more, you can rest assured that you won't have to ask twice for anything during your stay. From the amazing omelets served by Ana to the daily entertainment program, everything is delivered with a smile. The fantastic kids club is another great bonus for families. A few guests did mention rushed and unpleasant service, however, many employees were specifically praised, such as Arianna, Javier, Diego, Humberto, Jose and Denise. Overall, the service and food were excellent with the staff demonstrating superb attention and kindness at every interaction. Don't miss out on the opportunity to experience the hospitality of this exceptional resort!
Pool
If you're looking for a hotel with impressive pool options, look no further than the Hyatt Ziva Riviera Cancun All-Inclusive. With lots of beautiful and clean pools to choose from, including a children's water park and water slides, you'll have a blast soaking up the sun and enjoying the fun. Some guests mention that there can be a lot of people competing for space, but the array of pool sizes helps distribute the crowds. In the evenings, the entertainment is top-notch and perfect for the whole family. Don't miss out on your chance to splash around in one of the many pools at this resort!
Beach
Despite some challenges with seaweed washing up on the beach, the Hyatt Ziva Riviera Cancun All-Inclusive hotel works hard to keep it as clean as possible with daily rounds picking up the seaweed. While it may not be ideal for diving as there are a lot of rocks and some guests noted a smell, the calm waters make it perfect for a relaxing swim. However, some guests felt that the beach was too narrow and unusable due to the seaweed. Despite the beach conditions, there are still plenty of other amenities and activities to enjoy at the hotel.
Family
Families looking for an exciting vacation destination need not look any further than Hyatt Ziva Riviera Cancun All-Inclusive! This hotel is known for providing a great and comfortable atmosphere that caters to guests of all ages. Parents can relax at the pool while their little ones have a blast at the children's water park and everyone is sure to have a fun time going down the water slides. The kids club is fantastic, offering various activities that both kids and adults will love. There are also many enjoyable shows with great music that the whole family can enjoy at night. Moreover, the programming on TV and adorable water games particularly designed for toddlers make the Hyatt Ziva Riviera Cancun All-Inclusive a super beautiful, family-friendly hotel.
Yes, Hyatt Ziva Riviera Cancun All-Inclusive has pool(s) that belong to one or more of the following categories: Pool Water Slide, Outdoor Pool, Water Park.
Yes, a spa is available at Hyatt Ziva Riviera Cancun All-Inclusive.
No, Hyatt Ziva Riviera Cancun All-Inclusive doesn't allow dogs.
Yes, parking facilities are available at Hyatt Ziva Riviera Cancun All-Inclusive.
Yes, Hyatt Ziva Riviera Cancun All-Inclusive has a gym.