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Summary of reviewsAluaSoul Orotava Valley - Adults Only stands out as a serene and picturesque retreat ideal for relaxation. Its tranquil location on the outskirts of Puerto de la Cruz offers breathtaking views of the city, sea and even glimpses of Mount Teide, providing a peaceful escape from the bustling city life. Conveniently close to attractions such as Playa Jardin and Loro Parque and easily accessible by car with available free parking, the hotel strikes a balance between seclusion and convenience.
Breakfast at AluaSoul Orotava Valley is frequently praised for its extensive variety and high quality. Guests enjoy a hearty and diverse buffet that includes live cooking stations and a wide selection of pastries, making it an impressive start to the day. Despite some minor critiques on items like coffee and orange juice, the breakfast experience remains a highlight for many.
The dinner buffet receives mixed reviews. While many guests appreciate the variety and good service, noting the inclusion of fish, meat and vegetables, some find the food lacking in flavor and repetitiveness. Live evening entertainment is a positive aspect, although improvements in taste and creativity could enhance the dining experience further.
Rooms at the hotel are consistently lauded for their modern design, spaciousness and impeccable cleanliness. Many guests enjoy stunning views of Mount Teide and the ocean, adding to the charm. Equipped with modern amenities such as air conditioning, coffee machines and small refrigerators, the rooms offer a comfortable and stylish retreat.
Cleanliness across the hotel, from rooms to public areas, is frequently highlighted. Daily housekeeping ensures a pristine environment, enhancing overall guest satisfaction. The friendly and attentive staff, notably receptionists and housekeeping, contribute significantly to the hotel's positive reputation. Staff members like Jorge, Javier, Francisco and Mitchell receive special mentions for their exceptional service.
The pool area offers a relaxing atmosphere with beautiful views and well-maintained facilities. Guests appreciate the heated pool, the rooftop pool and the attentiveness of pool attendants. Early closing hours and the pool's size are minor drawbacks. Aqua gym sessions and the pool bar further enhance the guest experience.
Comfortable beds receive high praise for their quality and comfort, although some guests note variations in mattress firmness. The overall sleep experience is deemed excellent, contributing to a restful stay. While the hotel's WiFi service has substantial room for improvement with frequent connectivity issues being reported, the gym facilities receive mixed feedback. Some guests appreciate the well-equipped nature, while others dislike the additional fee for access.
Overall, AluaSoul Orotava Valley - Adults Only provides a comfortable and serene experience that aligns closely with its four-star rating. Attention to minor details and enhancement in specific areas such as dinner quality and WiFi service could further elevate the guest experience, making it a top choice for an adults-only getaway. Show more
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Categories
Hotel for Adults Only
Children (18 years old and younger) are not allowed.
Hotel with All Inclusive Packages
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel for Yoga
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Room Types
Suite with Ocean View ( 2 Adults )This suite features a balcony, sea view and air conditioning. There is a seating area with a sofa bed.
A safe is available for a surcharge.
Suite (2 Adults)This double room has a balcony, satellite TV and air conditioning.
A safe is available for a surcharge.
Suite Teide View ( 2 Adults )This suite comes with 1 living room, 1 separate bedroom, and 1 bathroom with a shower and free toiletries. Boasting a terrace with mountain views, this suite also features air conditioning and a flat-screen TV with satellite channels.
My Favorite Club Suite Ocean Front View ( 2 Adults )This suite has a balcony, satellite TV and electric kettle.
• Selection of the best rooms
• Smart TV
• Capsule coffee machine
• Superior bathroom amenities
• Bathrobe and slippers
• Scale.
• Welcome minibar with soft drinks, bottle of water and beers
• Personalised check-in and check-out
• Exclusive My Favorite Club Lounge with snacks, coffee, tea and drinks.
• Reserved area in restaurants and swimming pools.
• Welcome bottle of sparkling wine and a letter from the General Manager upon check-in
Guest Reviews
Location
AluaSoul Orotava Valley - Adults Only enjoys a quiet and peaceful location on the outskirts of Puerto de la Cruz, offering beautiful vistas of the city, sea and even glimpses of Mount Teide depending on the room. This serene setting ensures tranquility away from the hustle and bustle of city streets and nightlife, making it an ideal spot for relaxation. The hotel is conveniently situated near excellent beaches like Playa Jardin and key attractions such as Loro Parque, making it a good starting point for exploring the region by car.
Although the hotel's elevated position provides stunning views and a cool microclimate, it also means that getting around on foot can be challenging due to steep hills. Walking to the city center and popular beaches takes about 15-20 minutes, but the climb back to the hotel can be strenuous. For easier mobility, a car is recommended and free parking spaces are available nearby.
The location, while not immediately central, strikes a balance by being close enough to the vibrant town center and beach yet far enough to maintain a peaceful atmosphere. Shuttle services also contribute to better accessibility, bridging the gap between convenience and seclusion. Overall, AluaSoul Orotava Valley offers a picturesque and quiet retreat that appeals to those looking for a serene escape, despite being a bit removed from the city center.
Breakfast
'At the AluaSoul Orotava Valley - Adults Only, breakfast consistently receives high praise from guests, noted for its varied, extensive and high-quality offerings. Visitors frequently highlight the generous and hearty nature of the breakfast buffet, describing it as very good, complete and impressive. They appreciate the variety with many different options available, including live cooking stations. The selection is complemented by a robust array of choices, making it one of the best they have tried.
The complimentary breakfast, often included in the stay, is considered excellent, rich and diverse. Many guests describe it as amazing, spectacular and even a banquet with food being constantly refilled to ensure freshness and availability. Despite a few remarks about the repetitiveness and standard nature of some items, the overall feedback is positive, valuing the extensive and delicious spread. The quality and variety, from cooked-to-order eggs and pancakes to a wide selection of pastries, stand out as noteworthy.
While most reviews focus on the positive aspects, a handful of guests mention areas for improvement, such as the quality of coffee orange juice and some cold cuts. However, these concerns do not overshadow the generally favorable impression of the breakfast experience, making it a highlight for many visitors at this adults-only hotel.
Dinner
Dinner at AluaSoul Orotava Valley – Adults Only seems to be a topic of mixed reviews. Many guests appreciated the varied and delicious buffet options, praising the abundance and the selection that included fish, meat and vegetables. Some highlighted the good service and the spacious, well-decorated dining area. Live evening entertainment was an appreciated touch for many diners as well.
However, some guests found the dinner options repetitive and lacking in flavor. There were comments about the food being lukewarm with some dishes such as fish and grilled chicken receiving particularly harsh criticism for their quality. Others wished for more seasoning and better overall quality in the food. While the variety was noted, it often did not meet the expectations for taste.
In summary, while the buffet-style dinners offer a diverse and plentiful selection that appeals to many, there are areas for improvement in terms of flavor and quality to better satisfy a wider range of tastes.
Rooms
AluaSoul Orotava Valley - Adults Only consistently impresses guests with its recently renovated and impeccably clean rooms. Guests frequently highlight the spaciousness of the accommodations with many rooms described as large, comfortable and well-equipped. The suites, in particular, boast separate living rooms and bedrooms, offering plenty of space to unwind. Modern decor and beautiful design elements enhance the overall experience, making the rooms both stylish and cozy.
The attention to cleanliness is a recurring theme with numerous reviews mentioning spotless and well-maintained spaces. Additionally, the hotel's location affords stunning views of Mount Teide and the surrounding banana plantations, adding to the appeal of the accommodations.
Comfort is paramount at AluaSoul Orotava Valley with guests noting the excellent quality of the beds and the quiet, relaxing environment of the rooms. Many rooms also feature modern amenities such as air conditioning, coffee machines and small refrigerators, ensuring a convenient and pleasant stay.
In summary, the rooms at AluaSoul Orotava Valley - Adults Only offer a perfect blend of modern luxury, comfort and cleanliness, making it an excellent choice for travelers seeking a serene and upscale getaway. The spacious layouts, beautiful views and thoughtful amenities contribute to a highly satisfying hotel experience.
Beds
Nestled in a charming and romantic setting, AluaSoul Orotava Valley - Adults Only impresses with its bed comfort. Guests consistently highlight the impressive comfort of the beds, describing them as very comfy, super comfortable and extremely comfortable. Many reviews praise the bedding, mattress and pillows for their high quality, emphasizing terms such as firm yet soft and fittingly firm.
The beds are often noted to be large and spacious, contributing to an overall luxurious experience. Guests appreciate the clean and impeccable bedding, which adds to the sense of coziness and relaxation. Several mentions of the beds being "best" and "wonderful" underline the positive aspect of the sleep experience.
However, some feedback indicates variations in mattress firmness with a few guests finding the beds too hard or excessively firm. There are occasional comments about the beds being two singles pushed together, which sometimes causes discomfort or separation during the night.
Overall, the consensus is that AluaSoul Orotava Valley offers an excellent bed experience with an emphasis on comfort and quality, despite minor critiques on bed structure and firmness preferences.
Cleanliness
AluaSoul Orotava Valley - Adults Only stands out for its remarkable cleanliness and well-maintained facilities. Guests frequently praise the hotel for its spotless rooms and immaculate public areas. The rooms are not only very clean but also spacious, bright and beautifully decorated. Daily cleaning and towel changes ensure a high standard of hygiene with beds made up fresh each day.
The hotel's cleanliness extends beyond the rooms to the entire establishment, from the tidy pool area to the meticulously maintained furniture. Guests appreciate the clean and peaceful environment, describing the place as organized and well-kept. The friendly housekeeping staff and their attention to detail contribute significantly to the positive experiences of the visitors.
The hotel's strategic location also garners praise, offering beautiful views, including vistas of Pico del Teide and the ocean. Overall, AluaSoul Orotava Valley manages to combine cleanliness, comfort and aesthetic appeal, ensuring a pleasant stay for its guests.
Staff
AluaSoul Orotava Valley - Adults Only is consistently praised for its exceptionally friendly and attentive staff. From the reception to the dining and bar areas, the personnel are described as courteous, helpful and always willing to go the extra mile to ensure a pleasant stay. Notable mentions highlight specific team members like Jorge and Javier, whose welcoming demeanor stands out.
The reception staff, including individuals like Francisco and Mitchell, have received commendations for their accommodating nature and excellent customer service. The dining experience is enhanced by waiters who are not only friendly and efficient but also quick to replenish food items and maintain a clean environment. The bartenders are mostly noted for their open and approachable attitude, contributing to the overall positive atmosphere of the hotel.
The pool and housekeeping staff are equally praised for their attentiveness and friendliness, ensuring that all guest needs are promptly addressed. Despite a few mentions of unhelpful experiences and language barriers, the overwhelming sentiment is that the hospitality at AluaSoul Orotava Valley is top-notch.
Overall, the hotel's staff significantly contribute to a memorable stay with their exceptional service, responsiveness to complaints and genuine friendliness. Whether it's booking trips, serving at the buffet or engaging guests with energetic entertainment, the team at AluaSoul Orotava Valley leaves a lasting impression.
Wi-Fi
At AluaSoul Orotava Valley - Adults Only, many guests reported significant challenges with the WiFi service. The experience with the WiFi was frequently described as complicated and often inaccessible with numerous reviews mentioning poor internet connectivity and occasional connection disruptions. There were repeated instances of the WiFi failing completely or working poorly and slowly. Some guests expressed that the WiFi was virtually non-existent in their rooms and there were complaints about the need to log in using an email, which added to the inconvenience. On a positive note, some guests did note that the WiFi worked perfectly fine at the reception area. However, despite these few positive mentions, the overall sentiment towards the hotel's internet service highlighted significant room for improvement.
Gym
The gym at AluaSoul Orotava Valley - Adults Only has received a mix of feedback from guests. Some visitors described it as a great gym, emphasizing its very well-equipped nature, complete with a pilates studio. Others noted that the facility is of a standard size and adequately equipped for a standard workout.
However, several reviews highlighted that access to the gym incurs an additional fee of 3€ per person per use, which was a point of dissatisfaction for some guests. A few comments mentioned that there was no available gym, indicating some inconsistency in guests' experiences.
Despite these mixed opinions, the gym and fitness center at the hotel do contribute to the overall entertainment and fitness options, including amenities like a small suite for different exercises.
Pool
The pool area at AluaSoul Orotava Valley - Adults Only has garnered generally positive feedback from guests. Many appreciate the beautiful and relaxed pool area, highlighting features such as the stunning rooftop swimming pool, the heated pool and the pleasant decor. The pool offers beautiful views of Mount Teide and the ocean, adding to the charming ambiance.
Guests find the pool area to be quiet and well-managed, contributing to the overall tranquility. The availability of both outdoor and heated pools provides flexibility and comfort and the attentiveness of the pool attendants ensures a smooth experience. Cleanliness and ample sunbeds are also noted as strong points.
The pool bar is a popular amenity, offering snacks and drinks, alongside good service from the bar staff. Aqua gym sessions were particularly enjoyable for guests, making the poolside experience more engaging.
However, some guests mention that the pool is smaller than expected with early closing hours at 6:00 PM being less convenient. Despite these minor drawbacks, the pool experience at AluaSoul Orotava Valley remains a pleasant and relaxing highlight for many visitors.
4 Star
AluaSoul Orotava Valley - Adults Only, while a picturesque and inviting destination, has generated mixed feedback regarding its four-star rating. Many reviewers felt that the hotel is deserving of its four-star status, meeting the expected standards and providing a satisfying experience typical of such a rating. Positive comments highlight the property as a fitting four-star hotel, noting that it truly lives up to the four-star designation.
However, some guests pointed out that certain elements fell short of four-star expectations. There were mentions of minor missing details and small issues that one might not anticipate in a hotel of this category. These shortcomings suggest that while the hotel generally maintains a high standard, there are areas where it could align more closely with the expectations of a four-star facility.
Overall, AluaSoul Orotava Valley - Adults Only seems to offer a reputable and enjoyable stay, but paying attention to some finer details could elevate the hotel experience even further.
Adult Only
Nestled in a serene location, AluaSoul Orotava Valley offers a truly tranquil escape as an adults-only retreat. With the absence of children, guests can fully immerse themselves in a peaceful and quiet environment, perfect for couples seeking a romantic getaway. The property stands out for its beautiful and cozy atmosphere, making it an ideal destination for relaxation.
Visitors frequently highlight the exceptional service, noting the consistently warm and helpful demeanor of the staff. The ambiance is described as silent and peaceful, enhancing the overall experience of calm and tranquility.
AluaSoul Orotava Valley also provides an array of entertainment options tailored specifically for adults, ensuring a perfect blend of relaxation and enjoyment. The combination of a beautiful setting, excellent service and an exclusive adults-only environment makes this hotel a standout choice for those looking to unwind in comfort and peace.
Yes, AluaSoul Orotava Valley - Adults Only has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at AluaSoul Orotava Valley - Adults Only.
Yes, AluaSoul Orotava Valley - Adults Only welcomes dogs.
Yes, parking facilities are available at AluaSoul Orotava Valley - Adults Only.
Yes, AluaSoul Orotava Valley - Adults Only has a gym.