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Summary of reviewsHotel Las Águilas Tenerife, Affiliated by Meliá, boasts a prime location perched atop a hill in Puerto de la Cruz, offering breathtaking panoramic views of the ocean, mountains and the charming town below. Its strategic location makes it an ideal hub for exploring both the northern and southern parts of Tenerife with easy access to main highways and local attractions such as Loro Parque and Teide National Park. Guests greatly appreciate the tranquility, stunning scenery and serene ambiance facilitated by this setting. While the hilltop location requires the use of a car, the hotel compensates with ample parking and a convenient shuttle service to the city center.
The breakfast offerings at the hotel receive high praise for their abundance, variety and quality. Guests enjoy a wide selection of hot and cold dishes, fresh fruit, pastries and even champagne, all complemented by the attentive and friendly staff. The breakfast experience is further enhanced by the beautiful views from the dining area and the pleasant atmosphere.
Dinner reviews are more mixed; while many guests commend the variety and taste of many dishes, including sushi and seafood, there are mentions of repetitiveness and occasionally lukewarm food. The Italian restaurant within the hotel receives special commendation. Overall, dinner provides a satisfactory experience, though there is room for improvement in variety and food temperature.
The spaciousness and comfort of the rooms are major highlights with large suites offering separate living areas and balconies with stunning views. Guests appreciate the cleanliness and upkeep, though there is a desire for more modern furnishings and décor. The hotel’s commitment to cleanliness extends across all areas with the pool and garden areas well-maintained and praised for their beauty.
Staff service stands out as a defining feature, frequently described as attentive, friendly and professional. Guests highly value the exceptional customer service and the way staff members go out of their way to accommodate special requests and ensure a pleasant stay.
The pool facilities are a major attraction with clean, large pools set in beautifully landscaped areas offering spectacular views. There are separate zones for children and adults, contributing to a relaxing experience for all. However, some guests note that the pool temperature can be quite cold.
Family-friendly amenities are abundant, making the hotel a great option for those traveling with children. The hotel provides spacious family rooms, a mini club, children's shows and a variety of activities that keep both children and adults entertained. The animation team is praised for ensuring there’s never a dull moment.
Wi-Fi connectivity appears to be a bit inconsistent with many guests reporting issues with stability and signal strength, especially in the rooms. Improvements in this area would enhance the guest experience significantly.
Lastly, the tennis facilities are appreciated by those looking for active recreation, although there is some feedback about the condition of the equipment and courts. Despite these minor issues, the overall range of activities, including tennis and other sports options, adds positively to the guest experience.
In summary, Hotel Las Águilas Tenerife, Affiliated by Meliá, is lauded for its breathtaking location, excellent breakfast, spacious rooms, cleanliness, outstanding staff and family-friendly amenities. Some areas, such as dinner variety, Wi-Fi connectivity and room decor, have room for improvement. Overall, it offers a comfortable and enjoyable stay for various types of travelers. Show more
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Hotel with All Inclusive Packages
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Hotel for Honeymoon
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Heated Pool Children's Pool Panoramic View Pool Outdoor Pool
Business Hotel
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4-Star Hotel
Hotel with Outdoor Pool
Hotel with Panoramic View Pool
Hotel with Children's Pool
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Room Types
Standard Individual RoomThis air-conditioned single room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with mountain views.
Suite with Mountain ViewThis double room features a flat-screen TV.
Suite - Ground FloorThe spacious double room offers air conditioning, a seating area, a balcony with a quiet street view as well as a private bathroom featuring a bath or a shower. The unit offers 2 beds.
Two-Bedroom Suite with Sea ViewThis suite's standout feature is the spa bath. This spacious suite is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath or a shower and a bidet. The air-conditioned suite offers a flat-screen TV with satellite channels, a seating area, a wardrobe, a safe deposit box as well as sea views. The unit offers 4 beds.
Premium Suite Sea ViewThis double room features a spa bath. The double room provides air conditioning.
Suite with Sea ViewThe spacious double room features air conditioning, a seating area, a balcony with sea views as well as a private bathroom boasting a bath or a shower.
Two Bedroom Suite Mountain ViewThis suite's special feature is the spa bath. This spacious suite comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a bidet and a hairdryer. The air-conditioned suite provides a flat-screen TV with satellite channels, a seating area, a wardrobe, a safe deposit box as well as mountain views. The unit offers 4 beds.
Premium Suite Mountain View
Two Bedroom Premium SuiteThis double room features a spa bath. Featuring bathrobes, this double room includes a private bathroom with a bidet, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as mountain views. The unit has 3 beds.
Guest Reviews
8.3
Very Good
Location
Hotel Las Águilas Tenerife, Affiliated by Meliá, boasts an enviable location perched atop a hill in Puerto de la Cruz, offering stunning panoramic views of the mountains, ocean and the picturesque town below. Surrounded by nature, this well-situated hotel is an ideal base for exploring both the northern and southern parts of Tenerife with easy access to main highways and proximity to attractions such as Loro Parque.
Guests consistently highlight the spectacular views from their rooms and common areas, describing them as breathtaking and incomparable. The tranquil setting provides a peaceful escape from the hustle and bustle of city life, making it a perfect retreat for those looking to unwind while remaining within reach of the local attractions and amenities.
Although the hilltop location necessitates the use of a car for convenience, the hotel offers ample parking and a shuttle service to the city center, ensuring that mobility is not an issue. The elevated position not only assures a respite from noise but also gifts visitors with exceptional scenery and a serene ambiance.
The hotel’s strategic location is also praised for its convenience for excursions, particularly to Teide National Park and around the north of the island. Accessibility from the highway makes it easy for guests to embark on day trips to explore Tenerife’s diverse landscapes and cultural sites.
With its beautiful surroundings, exceptional views and convenient accessibility, Hotel Las Águilas Tenerife, Affiliated by Meliá, provides a picturesque and practical hub for those seeking to thoroughly enjoy the splendor and adventure that Tenerife has to offer.
Breakfast
Hotel Las Águilas Tenerife, affiliated with Meliá, receives high praise for its breakfast offerings from guests. The breakfast buffet is frequently lauded as being abundant, varied and delicious with many options to satisfy different tastes. Numerous reviews emphasize the vast selection available, including hot and cold dishes, fresh fruit, pastries, pancakes, churros and even champagne. The pleasant breakfast experience is complemented by the attentive and friendly staff, enhancing the overall enjoyment.
Despite the overwhelmingly positive feedback, a few reviewers express dissatisfaction with certain aspects. Some mention the quality of specific items, such as the juices and coffee, which they found lacking. There is also a concern about the consistency of vegan options. However, for the most part, guests find the breakfast to be a delightful and comprehensive start to their day, often highlighting the beautiful views from the dining area and the spacious, comfortable setting.
Overall, the breakfast at Hotel Las Águilas Tenerife seems to be a standout feature, successfully catering to a wide array of preferences and contributing to a memorable stay.
Dinner
At Hotel Las Águilas Tenerife, affiliated by Meliá, dinner reviews highlight a mixed experience for guests. On the positive side, the dinner buffet is characterized by its variety and plentiful options with some guests praising the delicious and diverse offerings including sushi, steaks and even salmon. Many also appreciated the consistent quality of breakfast and noted that dinner includes tasty fish or seafood daily. The Italian restaurant receives specific commendations for its excellent dinners.
However, several areas for improvement were noted. Many guests pointed out that the dinner buffet frequently lacked variety and was often repetitive, making it less exciting over longer stays. Some found the food to be lukewarm rather than hot and the seasoning and taste left something to be desired. There was also feedback on the limited selection of dishes suitable for vegetarians and children, adding to the sense of monotony for some diners.
The quality of the food received mixed feedback with descriptors such as "very good," "delicious," and "tasty" used alongside criticisms of low quality, undercooked meats and bland seasoning. Despite these inconsistencies, the dinner service's overall impression remains somewhat favorable, particularly for those who valued a varied buffet experience.
In summary, while the dinner at Hotel Las Águilas Tenerife provides a wide range of options that cater to different tastes, improvements in variety, temperature and seasoning would enhance the overall dining experience.
Rooms
Hotel Las Águilas Tenerife, affiliated with Meliá, seems to excel in offering spacious accommodations that guests frequently describe as "huge," "vast," and "very large." Guests appreciate the generosity of space in suites, including living rooms and separate bedrooms, which make the rooms resemble small apartments. Many rooms feature large balconies and terraces, often with striking sea or mountain views, adding to the appeal.
Comfort is another highlighted aspect with rooms often described as clean and well-maintained. Beds are generally comfortable and certain suites come equipped with luxurious whirlpool bathtubs. Daily cleaning services further enhance the overall comfort and cleanliness, making guests feel well-cared for during their stay.
However, there are consistent mentions of outdated decor and furniture, hinting that a general renovation could elevate the experience even more. Some guests reported issues like noise from neighboring rooms or the street and malfunctioning amenities such as air conditioners and kitchen utensils. Despite these concerns, the spaciousness and comfort levels seem to largely compensate for these drawbacks.
Overall with its blend of expansive rooms, scenic views and diligent housekeeping, Hotel Las Águilas Tenerife offers a solid choice for travelers seeking comfort and ample space, though it could benefit from modern updates and improvements in room amenities.
Beds
Reviews of Hotel Las Águilas Tenerife, Affiliated by Meliá, present a mixed picture regarding the comfort of the beds. A significant number of guests commend the beds for being extremely comfortable, large and providing extraordinary comfort. Numerous reviewers appreciate the quality of the bedding and mattresses, highlighting them as very good or excellent, often leading to a restful sleep.
However, several reviews point out issues with bed comfort, specifically noting outdated beds, noisy mattresses and uncomfortable extra beds. There are also mentions of beds being too soft or too hard with some guests experiencing sagging mattresses and creaky bed frames, which impacted their overall comfort. The pillows also received criticism for their discomfort with some calling for urgent replacements.
In summary, while many guests find the beds at Hotel Las Águilas Tenerife comfortable and spacious, there are recurring issues related to outdated beds, inconsistent mattress quality and noisy bed frames that may need addressing to enhance the overall guest experience.
Cleanliness
Hotel Las Águilas Tenerife, Affiliated by Meliá, stands out for its exceptional cleanliness, consistently praised in guest reviews. The overall cleanliness throughout the hotel, including rooms, facilities and common areas, is frequently highlighted with descriptions such as spotless, super clean and impeccably clean. The cleanliness of the pool and garden areas also receives commendations for being well-maintained and beautiful. Guests appreciate the hotel's clean facilities, spacious rooms and attentive cleaning staff.
However, the feedback isn't universally positive. A few reviews mention minor cleanliness issues, such as dust in air conditioning vents, some dated room features needing renovation and inconsistent cleaning schedules in certain rooms. Despite these occasional shortcomings, the majority of guest experiences emphasize the hotel's high standards of hygiene and well-kept environment.
In addition to cleanliness, the hotel offers spacious, comfortable rooms often complemented by lovely terraces and amazing views. The breakfast buffet is noted for its variety and quality, further adding to the overall positive guest experience. The hotel provides an inviting ambience for guests seeking a restful and comfortable stay, ensuring a focus on cleanliness and maintenance that generally meets or exceeds expectations.
Staff
'Hotel Las Águilas Tenerife, Affiliated by Meliá' receives glowing reviews for its staff, frequently praised for their attentiveness and friendliness. Numerous guests highlighted the team's professionalism and meticulous service across various departments, from reception to dining, mentioning individuals like Jose, Patricia and Fabián by name. The waitstaff, particularly at the diner, were noted for being consistently attentive and helpful. The level of dedication was appreciated with some staff going above and beyond to assist in special circumstances, such as organizing birthdays and recovering lost items.
The reception and cleaning staff, including meticulous housekeepers, were also repeatedly commended for their courtesy and efficiency. Despite a few mentions of less satisfactory interactions, the overwhelming sentiment is one of exceptional customer service marked by genuine smiles and a consistently positive attitude.
Overall, the hotel's atmosphere is enhanced by the staff’s welcoming nature, making it a comfortable and supportive environment for guests. This commitment to outstanding service appears to be a defining feature of the guest experience at Hotel Las Águilas Tenerife.
Wi-Fi
Hotel Las Águilas Tenerife, Affiliated by Meliá, has received varied feedback about its Wi-Fi. While some guests have had positive experiences, noting excellent or good internet connectivity, many reviews highlight significant issues. The Wi-Fi seems to be consistently unstable, particularly in the rooms where guests have reported poor connectivity and weak signals. Despite some pockets of good reception, the overall trend suggests that the hotel's internet service could be improved to ensure a more reliable and satisfactory experience for all guests.
Pool
Hotel Las Águilas Tenerife, affiliated by Meliá, boasts an impressive array of pool facilities that have garnered much praise from guests. Visitors consistently highlight the beauty and cleanliness of the pools, noting that they are large and well-maintained. The hotel features multiple swimming areas, including separate zones for children and adults, contributing to a tranquil and enjoyable experience for all age groups.
The pools offer spectacular views of the surrounding mountains and the bay of Puerto de la Cruz, adding to the relaxing atmosphere. The adult-only pool, in particular, is appreciated for its peaceful environment and stunning scenery. Several guests have complimented the beautifully landscaped pool areas, complete with palm trees and garden surroundings, which enhance the overall aesthetic and comfort.
However, there are a few points of concern, primarily pertaining to the temperature of the pool water. Several reviews mention that the pools are not heated adequately, making the water quite cold, which can be less inviting, especially for children. Despite this, the heated pool for children receives positive mentions, though its warmth could be improved.
The pool areas also offer practical amenities such as poolside bars and ample lounging space, although some guests have noted the occasional shortage of sun loungers and towels. Family-friendly features, including a dedicated children's pool, ensure that younger guests have a safe and enjoyable time in the water.
Overall, the pool facilities at Hotel Las Águilas Tenerife are a highlight for many visitors, providing clean, beautiful and well-kept spaces that cater to a range of preferences and needs, despite a few minor areas for improvement.
Tennis
Hotel Las Águilas Tenerife, Affiliated by Meliá, has garnered a variety of feedback regarding its tennis facilities. The tennis courts are mentioned frequently, implying they offer an engaging activity for guests. Positioned in a lovely location close to the accommodation, the courts are free for guests to use and provide a pleasant spot for a game of tennis. The offerings extend beyond just tennis, including a playground for children and additional sports options like table tennis, volleyball and petanque, making it a multifaceted choice for families and active travelers.
However, there is some inconsistency in the condition and availability of equipment. Some reviews note that the tennis facilities are good and well-maintained, while a few mention that the courts and provided rackets might not be in the best condition. Despite these occasional drawbacks, the comprehensive range of activities and the inclusion of tennis as an option contribute positively to the overall recreational experience at the hotel.
Family
Hotel Las Águilas Tenerife, Affiliated by Meliá, stands out as an excellent destination for families, offering a wealth of activities and entertainment that cater to both children and adults. The hotel is designed with families in mind, featuring spacious family rooms, including suites perfect for accommodating everyone comfortably. Guests consistently highlight the superb range of entertainment options, particularly the mini club and children's shows, which keep the little ones thoroughly engaged.
Evening programs are a hit, providing fun for all ages and contributing to a lively yet peaceful family atmosphere. Kids especially love the children's pool and playground, while the animation team ensures there's never a dull moment with plenty of daily activities.
The hotel's family-friendly facilities, from the pools to the dedicated kids' clubs, create an inviting environment that families with young children appreciate. Guests frequently mention the excellent value for money and the friendly, professional staff who go out of their way to make every stay enjoyable.
Overall, Hotel Las Águilas Tenerife is perfectly suited for a family vacation, providing everything needed for a memorable and fun-filled stay. Families can relax and enjoy the magnificent views, the variety of activities and the serene yet entertaining environment, making it an ideal choice for a family-friendly getaway.
4 Star
Hotel Las Águilas Tenerife, Affiliated by Meliá, presents a mixed but generally positive experience according to reviews. While some guests felt that the hotel does not entirely live up to its four-star rating, many were satisfied with their stay, praising the good value for money and appreciating the spacious rooms and decent quality of amenities. The services and activities offered match the expectations of a four-star establishment, creating an overall satisfactory atmosphere.
The buffet and food quality received mixed feedback with some noting it did not meet four-star standards. Despite this, others enjoyed the dining options provided. The hotel's facilities, including its all-inclusive options and spacious accommodations, were generally well-liked even if some areas were deemed outdated and in need of renovation.
Critics pointed out missing amenities such as irons, water, tea and kettles, which they expected from a hotel of this category and name. However, the overall accommodation quality and service received commendations for being in line with what one might expect from a four-star hotel.
In summary, while not without its shortcomings, Hotel Las Águilas Tenerife still provides a comfortable stay with good value for money, aligning reasonably well with its four-star rating for many guests.
Business
Hotel Las Águilas Tenerife, Affiliated by Meliá is a favored choice among business travelers, offering a range of amenities that make it ideal for work-related stays. The hotel is noted for its good value for business trips and modern conference facilities, which include meeting rooms equipped with all necessary business amenities. Many businesses frequently utilize the hotel's conference rooms, adding to its reputation as a reliable conference hotel.
Guests appreciate the presence of work desks in business rooms, making it convenient for remote work. The business management and customer service are described as polite and efficient, ensuring a smooth and professional experience. Additionally, the hotel provides free printing services and has a business center accessible to guests, enhancing the productivity of business travelers.
The hotel's private car park and rental car services add an extra layer of convenience for those needing easy transportation. Warm and welcoming personnel further elevate the business travel experience at this hotel.
While suggestions for adding more branding equipment exist, the overall sentiment is that Hotel Las Águilas Tenerife provides strong support for business needs and is a highly recommended option for business visits.
Accessible
Hotel Las Águilas Tenerife, Affiliated by Meliá, receives high marks for its accessibility features, making it a commendable choice for travelers with disabilities. Guests specifically laud the hotel’s accessible parking spaces and the availability of a free shuttle bus to the town, which is especially appreciated for its convenience. For those relying on public transport, good options are within walking distance and trips to the city center by bus take roughly ten minutes, underlining the hotel’s strategic location.
The hotel's surroundings and spacious facilities contribute to a positive experience with multiple mentions of its overall accessibility. Rooms are recognized as disabled-friendly and wheelchair access points are well-placed throughout the establishment. Guests also note the hotel’s thoughtfulness in incorporating accessibility features with helpful and accessible staff adding to the ease of stay.
However, a few reviews suggest areas for improvement, particularly regarding specific accessibility needs, indicating that the eccentricity track lacks wheelchair ramps. Despite this, most reviews emphasize the hotel's efforts to cater to people with limited mobility, including accessible pool facilities and ramps for easy movement.
Overall, Hotel Las Águilas Tenerife boasts a convenient and accessible location with thoughtful features that allow for a comfortable stay, making it a viable option for travelers with disabilities.
Children's Pool
Hotel Las Águilas Tenerife, Affiliated by Meliá, offers excellent facilities catering to families, particularly with its pool amenities for children. The hotel features a separate, heated children's pool, appreciated for being spacious and safe, making it a perfect spot for kids to enjoy water activities. Guests have noted that the pool area is well-matched for children of all ages and is always a hit among the young ones. Additionally, there is a kids' club and activities, including a family mini disco, further enhancing the family-friendly atmosphere. The presence of an adult-only pool ensures that grown-ups have their own space to relax. Overall, the hotel is recognized for its great children's pool area that ensures both fun and safety, alongside a variety of engaging activities for the little ones.
Outdoor Pool
Hotel Las Águilas Tenerife, Affiliated by Meliá, boasts an exquisite outdoor pool area set within a lush garden environment, offering both beauty and tranquility. Guests consistently praise the scenic views from the pool area, particularly noting the stunning vistas over Puerto Cruz and the sea. The facilities feature multiple pools, including heated options and a separate adults-only section that provides a peaceful retreat. Families will also find large, clean pools ideal for children and sunbathers will enjoy ample space and free sun loungers by the pools. The poolside bar is highlighted for its good selection of drinks and food. Maintained to high standards, the pools and surrounding terraces invite relaxation, making them a highlight of any stay.
Honeymoon
Hotel Las Águilas Tenerife, Affiliated by Meliá, stands out as a prime destination for honeymooners. Couples consistently praise the hotel for its private, beautiful and quiet environment, making it an ideal spot for celebrating love. The property offers a variety of honeymoon packages that include special touches like honeymoon cakes and even anniversary surprises, ensuring a memorable experience for newlyweds.
Guests rave about the comfortable beds and the perfectly designed honeymoon suites, often describing their stays as one of the best places for a honeymoon. Many couples have chosen this location for their honeymoon and have even returned to celebrate anniversaries, appreciating the romantic atmosphere the hotel fosters.
While some mentioned that they did not receive specific honeymoon decorations requested, the overall sentiment remains highly positive with couples enjoying their time in a setting that supports private and romantic moments. The hotel has been noted for its excellent honeymoon suites and the overall sense of romance it imbues, making it a top recommendation for those looking to celebrate their new life together.
Romantic
Nestled in a tranquil setting, Hotel Las Águilas Tenerife, Affiliated by Meliá, is the epitome of romance for couples seeking a peaceful retreat. The hotel offers a serene, private atmosphere, perfect for celebrating anniversaries, honeymoons or simply enjoying a getaway with a loved one. The romantic ambiance is accentuated by stunning views, romantic spots nearby and beautifully designed gardens that create an ideal environment for couples.
Guests frequently highlight the hotel's enchanting atmosphere, which contributes to a perfect romantic stay. The suites, particularly the honeymoon suite, are highly praised for their romantic touch with features like Jacuzzis and incredible views that make the experience memorable. Events such as a New Year's gala and thoughtful gestures like bottles of cava for anniversaries add to the romantic allure.
The hotel's restaurant provides an intimate setting for romantic evenings, while the peaceful and picturesque surroundings enhance the overall charm. Guests appreciate the pleasing and accommodating staff, who ensure that every stay is as romantic and special as possible. Whether for a Valentine's surprise, an anniversary celebration or a spontaneous romantic trip, Hotel Las Águilas Tenerife offers the perfect backdrop for creating unforgettable memories with a partner.
Yes, Hotel Las Águilas Tenerife, Affiliated by Meliá has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Hotel Las Águilas Tenerife, Affiliated by Meliá.
No, Hotel Las Águilas Tenerife, Affiliated by Meliá doesn't allow dogs.
Yes, parking facilities are available at Hotel Las Águilas Tenerife, Affiliated by Meliá.
Yes, Hotel Las Águilas Tenerife, Affiliated by Meliá has a gym.