Gallia Palace Hotel - Relais & Châteaux
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Summary of reviewsThe Gallia Palace Hotel - Relais & Châteaux is a luxurious five-star hotel with exceptional service and a beautiful location near the beach. The pool and beach amenities are well-equipped and the staff is friendly and professional. However, some guests have noted issues with the outdated decor and furnishings in the rooms, as well as the modest breakfast and hit or miss dining options. The hotel's promotional photos can also be misleading and some guests have been surprised by extra charges for beach amenities. Despite these criticisms, the hotel's cleanliness and overall level of service make it a standout choice for a relaxing summer vacation.
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About Gallia Palace Hotel - Relais & Châteaux
License: 053006ALB0029, IT053006A1YNXLRXDL
Guest Reviews
The Gallia Palace Hotel - Relais & Châteaux promises a calming holiday at the Italian seaside with both a fantastic private beach and beach club just a short walk away. Guests can enjoy the pool and beach area within walking distance or take advantage of the shuttle service to the beach. The location is car-friendly with the beach and lovely walks just a kilometer away. The hotel's location is "très bel emplacement" and "emplacement agréable," with guests enjoying "passeggiata per il mare" and "servizio navetta con la spiaggia." However, some guests caution that the hotel's promotional images don't accurately reflect the reality of the distance between the hotel and the beach. Overall, the location of the Gallia Palace Hotel - Relais & Châteaux is ideal for a weekend getaway in Punta Ala.
The breakfast at Gallia Palace Hotel - Relais & Châteaux boasts delicious food with options by the beach and at breakfast time. While some guests found it to be perfect, others felt it was a bit inconvenient due to Covid restrictions. Although breakfast, lunch and dinner were impeccable, some felt that the breakfast did not meet the standards of a 5-star hotel with low-quality products and pastries that weren't up to par. Despite the excellent orange juice and fruit, others found the viennoiseries and bread to be mediocre and the pancakes were hard and cold. Some guests mentioned that the breakfast experience was a bit cumbersome and long-winded. While some felt the breakfast could be improved, others found it to be unworthy of a 5 or even 4-star hotel and compared it to a Sanatorium's buffet.
Guests of the Gallia Palace Hotel - Relais & Châteaux have had mixed experiences with the dining options offered by the hotel. While some have absolutely loved the exceptional food and service provided by the restaurants, others have found fault in the overly elaborate menus and high prices. The breakfast, lunch and dinner have all received praise from some, while others have called the cuisine embarrassing and not up to par for a five-star hotel. However, many agree that the restaurants offer great food with the beach restaurant in particular standing out as exceptional. Ultimately, while some guests have loved the dining options, others have found them to be hit or miss.
The Gallia Palace Hotel - Relais & Châteaux is a beautiful hotel with old school Italian style, offering superb facilities and a very comfortable stay. While some rooms may be on the small side, the cleanliness remains a consistent highlight and the welcoming service is always a standout feature. The rooms are functional but dated in terms of furnishings and some may require refreshing. However, there are also spacious and bright options available, such as the Junior Suite with two bedrooms, a bathroom with a tub and shower and a walk-in closet. Guests have noted issues such as outdated decor, dusty furniture and impractical pillows, but overall, the hotel provides a satisfactory stay with a level of room quality that some reviewers rate at 4 stars.
The Gallia Palace Hotel - Relais & Châteaux is spotlessly clean with guests raving about the immaculate condition of both the rooms and the entire property. Reviewers repeatedly use phrases like "perfectly clean," "spic and span," "tipptopp," and "tutto pulito" to describe the level of cleanliness at this hotel, emphasizing that it's a top priority for the staff. Even room service receives high marks for its attention to detail, going above and beyond by providing extra towels and ensuring a "sehr sauber" environment. While a few guests found minor issues in their rooms, such as a dusty TV cabinet or a bathroom fan that needed cleaning, these seem to be the exception rather than the rule. Overall, the cleanliness of the Gallia Palace Hotel is a standout feature that visitors can count on for a comfortable, hygienic stay.
The staff at Gallia Palace Hotel - Relais & Châteaux have received glowing reviews from guests with many describing them as exceptional, friendly and kind. The hotel's employees are also praised for being professional, charming and helpful with some guests mentioning specific individuals by name. The service provided by the staff is consistently top-notch, whether guests are dining at one of the hotel's restaurants, lounging by the pool, or requesting additional amenities for their room. Overall, the staff is a major highlight of the hotel and helps to create a warm and welcoming atmosphere that guests appreciate.
The pool at the Gallia Palace Hotel - Relais & Châteaux is a hit with guests who love its fabulous and heated outdoor setting. There's also a conveniently located beach within walking distance with the option to shuttle. The expansive area offers plenty of lounging space and the beach is well-equipped with chairs, umbrellas and changing rooms. Some guests have praised the pool's amazing sanitation with saltwater and the private beach has been described as a small paradise. However, some critiques noted that the pool wasn't regularly cleaned and lacked a lifeguard or enough staff to manage the limited pool and beach chairs, which led to shortage issues. On the last day of their stay, a couple was also unpleasantly surprised by additional beach chair charges. Nonetheless, the general consensus among guests is that the pool and beach amenities met or exceeded their expectations.
The Gallia Palace Hotel - Relais & Châteaux is a beautiful five-star hotel with impeccable service, making for a truly luxurious summer vacation. However, some reviewers did note that the hotel is quite old-fashioned and some of the facilities and room furnishings are not up to five-star standards. The breakfast was also described as modest and some guests noted issues with cleanliness in their rooms. Additionally, the hotel's promotional photos can be misleading in terms of the proximity to the beach and some guests were disappointed by the quality of the dinner and extra charges for beach amenities. While the restaurant service was good, some felt that the hotel was overpriced and past its prime.
Yes, Gallia Palace Hotel - Relais & Châteaux has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Gallia Palace Hotel - Relais & Châteaux.
Yes, Gallia Palace Hotel - Relais & Châteaux welcomes dogs.
Yes, parking facilities are available at Gallia Palace Hotel - Relais & Châteaux.
Yes, Gallia Palace Hotel - Relais & Châteaux has a gym.
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