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Summary of reviewsBest Western Hotel Residence Italia enjoys a prime location close to Poetto Beach, making it ideal for beach lovers and those looking to explore the surrounding areas of Cagliari. Guests have praised its accessibility with ample free parking, reliable public transportation options and close proximity to shops, restaurants and supermarkets.
The hotel is noted for being tidy and comfortable with the staff frequently commended for their friendliness and helpfulness. It is well-suited for short stays and beach visits, though some guests find it less convenient for frequent city center access. Despite the structure being somewhat outdated and occasional noise issues, the overall cleanliness and good air conditioning receive high marks.
Breakfast offerings at the hotel are generally acclaimed with guests appreciating the variety, quality and abundance of options available. International choices including homemade cakes are particularly praised, though a few guests noted a lack of fresh fruit and orange juice and occasional issues with restocking items. The breakfast staff are consistently recognized for their kindness and efficiency.
Rooms at the hotel are highlighted for being spacious and clean, often featuring balconies and sea views, which enhance the comfort of the stay. Despite some dated décor, the modern facilities and comfortable beds contribute to a positive experience. The rooms' soundproofing and air conditioning add to the overall comfort, aligning well with family needs and those requiring a peaceful environment. Positive remarks are frequently directed at the welcoming and helpful attitude of the staff.
Cleanliness is a standout feature with guests often describing the rooms and facilities as spotless and well-kept. The staff's meticulous care and professionalism further contribute to the hotel's high ratings in this area.
The hotel's staff are highly praised for their exceptional service, warmth and professionalism. Specific mentions of individuals, such as Riccardo, underscore the personalized and attentive service provided. Guests appreciate the helpful and courteous approach of the staff, which significantly enhances their overall experience.
Parking facilities at the hotel receive consistent praise for their convenience and security. Ample free parking, including an underground garage and electric car charging stations, ensure a hassle-free experience for those traveling by car.
While some guests found the beds uncomfortable, the majority regard them highly for their firmness and comfort. Regularly refreshed towels and well-made beds contribute to a pleasant stay.
Overall, Best Western Hotel Residence Italia offers very good value for money with its spacious rooms, cleanliness, friendly staff and convenient amenities, making it a favored choice among a variety of travelers.
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