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Summary of reviewsCourtyard by Marriott Mahwah is highly regarded for its strategic location, providing easy access to major highways and local attractions such as Ramapo College and various shopping and dining venues. Travelers find it a convenient stopover for short visits and extended stays with guests praising its accessibility and proximity to essential amenities. Despite some concerns about traffic noise, the overall consensus is that the location is advantageous.
Guest opinions on breakfast are mixed with many expressing disappointment over the lack of a complimentary option. While some appreciated the friendliness of the staff and the available breakfast purchases, others found the choices limited and costly. There is a prevailing sentiment that reintroducing a complimentary breakfast would significantly enhance the guest experience.
Rooms at the hotel receive largely positive feedback, being spacious, clean and quiet. High praise is given to the comfortable beds and updated furnishings, although some reviews mention the need for updates and occasional maintenance issues. The overall comfort and cleanliness contribute to a satisfactory stay with amenities like separate bathroom areas and soundproofing adding value.
Cleanliness is generally a strong point with guests describing the common areas and rooms as well-maintained and comfortable. Although there are occasional lapses, such as dirty hallways or unserviced rooms, the majority of guests appreciate the hotel’s commitment to cleanliness.
The staff at Courtyard by Marriott Mahwah is frequently described as friendly, helpful and professional, particularly at the front desk. However, there are a few instances of rudeness and inattentiveness. Overall, the positive interactions with staff contribute positively to the guest experience.
Guest experiences with the Wi-Fi are mixed. While some find it fast and reliable, others encounter difficulties with connectivity and performance, highlighting inconsistencies in the service.
The indoor pool receives praise for its cleanliness and warm temperature, making it particularly enjoyable for families. However, there are concerns about maintenance with occasional reports of poor water quality and limited towel availability detracting from the overall experience.
Parking at the hotel is widely appreciated for its ample space, accessibility and the added benefit of being free. Guests feel safe and secure with the parking facilities provided.
Family travelers find the hotel accommodating with spacious suites and family-friendly amenities. Although there are occasional issues with room assignments, the hotel’s location near an amusement park and clean, comfortable rooms make it a popular choice for families.
The beds are well-received for their comfort and cleanliness with king-size and queen beds being particularly favored. Despite occasional remarks about discomfort or outdated furnishings, the general sentiment is that the beds contribute to a restful sleep.
As a three-star hotel, Courtyard by Marriott Mahwah delivers good value for money, offering clean and decent accommodations. It caters well to various travelers, including those on honeymoons or with pets with many finding it a reliable and commendable choice. Some guests suggest room for improvement, but overall, it meets expectations for its category.
Business travelers appreciate the hotel’s facilities, including a clean lobby, fast Wi-Fi and reasonable pricing. The hotel provides essential business services effectively, making it a suitable and reliable choice for professional needs.
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