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Summary of reviewsHotel Canali on the Portofino Coast is highly praised for its prime location, striking a perfect balance between tranquility and convenience. Nestled in a serene corner, the hotel is a short walk from the vibrant center of Rapallo, the beach and local attractions. This ideal setting allows guests to enjoy peaceful relaxation while being only minutes away from dining, shopping and sightseeing options. Visitors particularly appreciate the strategic position, making excursions to Portofino and Cinque Terre easily accessible.
Guests frequently commend the breakfast service, characterized by its quality and variety. The extensive buffet, featuring fresh homemade pastries, offers both sweet and savory options. The charming terrace dining enhances the experience, providing a delightful start to the day. Despite occasional comments regarding the need for more variety, the breakfast generally meets the expectations of a 4-star hotel.
The rooms at Hotel Canali receive positive feedback for their cleanliness and comfort. The hotel's new, well-maintained structure includes spacious rooms with stylish, modern decor. Many rooms offer balconies with picturesque views, adding to the cozy ambiance. High standards of cleanliness are consistently noted with rooms cleaned daily, contributing to a restful stay. While some guests mention the need for improved soundproofing and updates to aging furniture, the overall room experience remains favorable.
Reviewers also highlight the hotel's exceptional cleanliness, noting the spotlessly maintained property and modernly designed rooms. The staff enhance the hotel's appeal significantly, receiving consistent praise for their friendliness and attentiveness. The team, including standout members Melany and Francesca, are noted for their welcoming demeanor and competence, ensuring guests feel well cared for and at home.
Additionally, the availability of private, secure parking is a notable advantage for those traveling by car, although some guests find the parking fees to be an unwelcome extra cost.
While the hotel generally offers a pleasant stay, some reviews suggest that the overall amenities and services fall short of the four-star rating with specific mentions of insufficient bathroom amenities and limited towels. Nonetheless, the positive aspects, including the location, cleanliness, comfortable beds and excellent staff, make Hotel Canali a commendable choice for travelers seeking an enjoyable stay on the Portofino Coast. Show more
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Categories
Boutique-style Hotel
Luxury Hotel
Hotel near Golf Courses
Hotel near The Beach
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Dog Play Area
Do you accept dogs in all rooms? Yes
Is there an extra charge? Yes, € 11 per night
Should the dog owner notify you before checking in? Yes, During the booking process
Is there a maximum weight of dogs accepted? No
Are there any leash-free play areas? Yes
Should the dog be kenneled at all times in the room? Yes
Should the dog be kenneled/kept in a pet carrier at all times in public areas? Yes
Should the dog remain leashed at all times in the room? No
Should the dog remain leashed at all times in public areas? No
Are the dogs allowed on the furniture? Yes on special sheets.
Are the dogs allowed on beds? Yes on special sheets.
What are the basic requirements to accept a dog?
Must not be aggressive
Must be clean
Must not have fleas
Must have proof of current vaccinations
Must use designated areas
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Must not bathe in the bathtub
Must not be left unattended in the room
Is there a refundable deposit to guard against damages? No
Except for dogs, do you also accept other pets? Yes
Do you have a written and comprehensive pet policy available on request? Νο
Additional information FOR THE DAILY GYM:
INSIDE THE CASALE PARK,ONLY 50 METRES FROM THE HOTEL, THERE IS THE AGILITY PATH AND A WIDE AREA FOR RUNNING AND PLAYING WITHOUT LEASH.
FOR A DIP INTO THE SEA:
IN ONLY 3 KMS FROM RAPALLO, IN SANTA MARGHERITA LIGURE, THERE IS THE 'BAU BAU BEACH' WHERE WE CAN GET FRESH AND GO FOR A DIP WITH OUR MASTERS.
Answers last updated by Hotel Canali, Portofino Coast
Double or Twin RoomThis air-conditioned room features a 32" LCD TV, and a private bathroom.
Junior SuiteThis air-conditioned room features parquet floors, a 32" LCD TV, a small living area, and a private bathroom. Some rooms overlook the hotel's garden.
Single RoomThis air-conditioned room features a 32" LCD TV, and a private bathroom.
Family RoomThis room features a 32" LCD TV, air conditioning, and a private bathroom.
Superior Double or Twin Room with TerraceFeaturing a balcony from which you can see the Gulf of Rapallo in the distance, this air-conditioned room comes with a 32" LCD TV, and a private bathroom.
Triple RoomThis triple room features air conditioning, a 32" LCD TV, and a private bathroom.
Family Junior SuiteFeaturing free toiletries, this family room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned family room features a flat-screen TV with satellite channels, a minibar, a wardrobe, a safe deposit box as well as garden views. The unit has 2 beds.
Double or Twin Room with Sea ViewProviding free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin/double room provides a flat-screen TV with satellite channels, a minibar, a wardrobe, a safe deposit box as well as sea views.
About Hotel Canali, Portofino Coast
License: IT010046A1XXNHO5MJ
Guest Reviews
8.5
Very Good
Location
Hotel Canali, Portofino Coast, enjoys an enviable location, balancing tranquility with convenient proximity to the bustling center of Rapallo. Nestled in a quiet corner, the hotel is just a few minutes' walk from the city center, the beach and various attractions. Guests frequently highlight its ideal position, offering peace and relaxation while remaining only a short stroll away from the promenade, sea front and the charming nearby park.
The hotel's setting in Rapallo places it well within reach of both local sightseeing and broader excursions, such as to Portofino and Cinque Terre. The convenient location allows guests to explore the area effortlessly, whether walking through a shady park to the seaside or heading downtown for dining and shopping. Even though it is slightly outside the central hub, the short and pleasant walks ensure that everything remains easily accessible. The strategically situated hotel also boasts comfortable rooms and lovely gardens, providing a serene retreat after a day of exploration. Guests appreciate the clean, fresh surroundings, as well as the attentive and friendly staff, making Hotel Canali an excellent base for a restful and enjoyable stay along the Portofino Coast.
Breakfast
The breakfast at Hotel Canali on the Portofino Coast consistently receives high marks for its quality and variety. Guests appreciate the extensive and diverse breakfast buffet, which includes both sweet and savory options. Fresh homemade cakes and pastries are particular highlights, often mentioned for their delicious taste. The setting adds to the experience; many guests enjoy their meals on a charming terrace, adding a delightful start to their day. Despite some mentions of wanting more variety and occasional comments about monotony, the overall consensus indicates that the breakfast is generous and satisfying, living up to the standards of a 4-star hotel. The bright, new breakfast room and the attentive, competent staff further enhance the pleasant dining experience.
Rooms
Hotel Canali on the Portofino Coast offers predominantly positive room experiences to its guests, highlighted by cleanliness and comfort. The hotel’s structure is new and well-maintained with spacious and freshly cleaned rooms being a key characteristic. Many reviewers appreciated the stylish and modern decor, aligning well with the charming, Italian style of the building itself.
Several guests enjoyed the feature of balconies, some providing picturesque views of either the sea or the pretty houses in the vicinity, contributing to a pleasant and cozy ambiance. The rooms generally come with good air conditioning and are soundproofed, ensuring a quiet and restful stay, although a few noted that soundproofing could be improved as they could hear external noise.
The comfort of the rooms is further enhanced by comfortable mattresses and well-maintained furnishings, although a few comments pointed to small spaces and aging furniture that could benefit from a refresh. Some rooms were mentioned as being basic or disappointing despite upgrades and a touch of color or cozier decor could add warmth to the ambience.
Overall, the hotel’s strong points include its cleanliness, room size and scenic balconies. These elements paired with the kind and knowledgeable staff create a pleasant stay, making it a favorable choice for visitors to the Portofino Coast.
Beds
Guests of Hotel Canali on the Portofino Coast generally found the bedding to be of high quality, frequently noting the good and very comfortable beds. Many highlighted the extra-large beds and comfortable mattresses that contributed to a restful stay. The cleanliness of the rooms was also appreciated, complementing the overall comfortable experience. However, there were a few mentions about the mattresses being somewhat hard, which might not suit everyone's preference. Despite this, the majority of reviews reflected positive sentiments regarding the bed comfort and quality of sleep.
Cleanliness
Hotel Canali on the Portofino Coast is widely praised for its exceptional cleanliness. Guests consistently describe the hotel and its rooms as spotlessly clean, impeccably maintained and sparkling clean. The high standards extend throughout the property, from its beautifully renovated villa to the cozy, modernly designed rooms, which are cleaned daily.
Visitors also appreciate the hotel’s quiet yet convenient location near the sea and city center, allowing for both restful nights and easy access to local attractions. The staff receives frequent compliments for being friendly, helpful and accommodating, all contributing to a warm and welcoming atmosphere.
Overall, Hotel Canali is highly recommended for its superlative cleanliness, excellent service and inviting ambiance, making it a top choice for travelers seeking a well-maintained and comfortable stay on the Portofino Coast.
Staff
Hotel Canali on the Portofino Coast consistently garners praise for its outstanding staff, who play a pivotal role in crafting a memorable guest experience. Many guests highlight the exceptional customer service and the friendly, helpful demeanor of the team. The staff's friendliness stands out with numerous reviews emphasizing their welcoming and cheerful attitudes. Specific team members, such as Melany and Francesca, receive special mentions for their competence and the personalized care they extend to guests.
The staff's attentiveness and responsiveness are frequently noted with guests appreciating their readiness to assist with any request and provide valuable advice. This attentive approach is complemented by a multi-lingual capability, especially appreciated by French-speaking guests. The professionalism and knowledgeability of the employees add to the overall sense of a well-managed and guest-oriented establishment.
Cleanliness and attention to detail are also notable points with the hotel described as well-kept and comfortable. Reviews often underline the excellent service received, further cemented by the hotel's commitment to providing a fantastic and welcoming experience.
Overall, Hotel Canali's staff significantly enhance the guest experience, ensuring visitors feel warmly welcomed and well cared for throughout their stay.
Parking
Hotel Canali on the picturesque Portofino Coast offers the convenience of private parking, which many guests find to be a significant advantage. The availability of on-site parking allows visitors to safely store their cars, providing peace of mind. While the parking area is noted to be somewhat tight and occasionally full, it is generally considered achievable and hassle-free. The parking spaces are secured with cameras, adding an extra layer of security.
However, guests consistently highlight that the parking is a paid amenity with costs that vary depending on the season. Some feel the additional charges, which can range up to 15 euros per day, seem inappropriate and believe that parking should ideally be included in the room rate. Despite the added cost, the convenience and ease of parking at the hotel remain positive aspects for many travelers.
Overall, the beautiful structure’s location, a short walk from both the beach and the town center, along with the availability of convenient and secure parking, makes Hotel Canali a favorable choice for those traveling by car.
4 Star
Hotel Canali, located on the Portofino Coast, is housed in a beautiful building, a highlight noted by visitors. However, the four-star rating attributed to the hotel has been a point of contention among guests. Many feel that it falls short of the expected standards of a four-star establishment.
Guests have specifically pointed out the inadequate amenities in the rooms, such as missing items in the bathrooms and limited towels. The quality of the breakfast also did not meet the expectations set by a four-star rating with complaints about the state of the breakfast room.
Overall, while the hotel's exterior and location may initially impress, the services and facilities offered do not seem to align with the four-star rating it advertises.
No, Hotel Canali, Portofino Coast doesn't have any pool.
No, a spa isn't available at Hotel Canali, Portofino Coast.
Yes, Hotel Canali, Portofino Coast welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Hotel Canali, Portofino Coast.