Hotel Riviera
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Summary of reviewsHotel Riviera receives high praise from guests for its exceptional location, ideally placed directly across from the waterfront with stunning sea views and just steps away from the beach, promenade, cafes, shops and historical sites of Rapallo. The strategic placement also provides easy access to the old town, train station and other transport links, enhancing convenience for travelers. Additionally, the charming old building further adds to the hotel's appeal.
Guest feedback on breakfast is more mixed but generally leans positive. Many appreciated the wide variety and quality of options, including gluten and lactose-free choices, served in a room with a sea view. While some did note that popular items could run out before service ended and there were requests for greater variety and better management, the friendly staff during breakfast service were often highlighted as a positive aspect.
Rooms at Hotel Riviera are spacious and clean, often featuring breathtaking sea views and a classic or retro decor. However, some updates and renovations could improve the overall experience; several reviews mentioned dated furniture and bathrooms as well as the need for better soundproofing and air conditioning. The cleanliness of the rooms generally receives good marks, although some guests encountered issues with inadequate cleaning.
The staff are frequently commended for their friendliness, efficiency and willingness to assist. Specific individuals, such as receptionists Irene and Emanuel, were noted for their exceptional service, along with the night staff and the cleaning team. These positive interactions significantly contributed to the overall guest experience.
As for the beds, opinions are divided. Some guests found them comfortable, but many reported issues with hard mattresses and thin pillows. The quality of bedding was another area of concern with some describing it as old and poorly fitting.
Overall, Hotel Riviera offers a welcoming and comfortable stay with its excellent location, friendly staff and clean, spacious rooms. While some areas, such as breakfast variety and bed comfort, could use improvement, the hotel’s positive attributes make it a popular choice for visitors to Rapallo.
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Guest feedback on breakfast is more mixed but generally leans positive. Many appreciated the wide variety and quality of options, including gluten and lactose-free choices, served in a room with a sea view. While some did note that popular items could run out before service ended and there were requests for greater variety and better management, the friendly staff during breakfast service were often highlighted as a positive aspect.
Rooms at Hotel Riviera are spacious and clean, often featuring breathtaking sea views and a classic or retro decor. However, some updates and renovations could improve the overall experience; several reviews mentioned dated furniture and bathrooms as well as the need for better soundproofing and air conditioning. The cleanliness of the rooms generally receives good marks, although some guests encountered issues with inadequate cleaning.
The staff are frequently commended for their friendliness, efficiency and willingness to assist. Specific individuals, such as receptionists Irene and Emanuel, were noted for their exceptional service, along with the night staff and the cleaning team. These positive interactions significantly contributed to the overall guest experience.
As for the beds, opinions are divided. Some guests found them comfortable, but many reported issues with hard mattresses and thin pillows. The quality of bedding was another area of concern with some describing it as old and poorly fitting.
Overall, Hotel Riviera offers a welcoming and comfortable stay with its excellent location, friendly staff and clean, spacious rooms. While some areas, such as breakfast variety and bed comfort, could use improvement, the hotel’s positive attributes make it a popular choice for visitors to Rapallo.
Hotel near Golf Courses
Historic Hotel
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Family Friendly Hotel
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Business Hotel
3-Star Hotel
About Hotel Riviera
License: COSICE CITR 010046-ALB0027
Guest Reviews
Location
The strategic location of Hotel Riviera has been noted as perfect and unbeatable, facilitating easy access not only to the beach but also to the old town and train station. Many reviewers highlighted the incredible scenery with rooms often providing panoramic views of the sea and coastline. The hotel’s placement in a beautiful old building further adds to its charm, enhancing the overall experience for guests.
Guests frequently mentioned the combination of the great location with other amenities, such as spacious rooms, friendly staff and cleanliness, contributing to a pleasant stay. While one review did note some noise issues due to construction and traffic, the overwhelming consensus points to an optimal and superb location being the defining feature of Hotel Riviera.
Breakfast
However, not all feedback was glowing. Some reviews point out that the breakfast buffet tends to run out of popular items like eggs well before the end of service, leading to disappointment for latecomers. There were also consistent remarks about the need for improvement in both the variety and quality of the food offered with some guests describing it as chaotic or scarcity by mid-service time.
Despite the criticisms, the breakfast service received commendations for the friendly and accommodating staff, adding a positive note to the overall experience. The consensus leans towards improvements being needed, but the current offering is still appreciated by many for its tasty and reasonably varied selection, especially by Italian standards.
Rooms
Comfort appears to be a hit or miss with some guests finding the beds comfortable and adequate for a good night's sleep, while others experienced discomfort. It's worth noting that the hotel could benefit from some updates, as many rooms were described as dated, particularly the bathrooms and several guests mentioned issues with noisy air conditioning and outdated furniture.
However, many found the location to be excellent, close to restaurants, the train and bus station and the ferry terminal, enhancing the overall convenience. The staff received praise for being courteous, welcoming and super polite, which added to the positive aspects of the stay.
In summary, Hotel Riviera offers spacious, clean rooms, often with stunning sea views and a charming classic decor, but could benefit from some updates and renovations to its facilities. Its excellent location and courteous staff make it a viable option for travelers looking for a comfortable stay by the beach.
Beds
Cleanliness
Several guests have also noted the friendly and helpful staff, contributing to a pleasant overall experience. However, not all feedback is glowing. A number of reviews pointed out issues such as filthy rooms, inadequate cleaning in bathrooms, dated restrooms and furnishings encrusted with dirt and dust. Some guests were dissatisfied with the soundproofing, inactive air conditioning and the cleanliness of the hotel not meeting their expectations.
Despite these concerns, the positive remarks about cleanliness indicate that while there may be occasional lapses in the cleaning standards, the hotel generally maintains a decent level of hygiene. For travelers prioritizing cleanliness, the experiences vary, but there are consistent accounts of clean and cozy accommodations.
Staff
Most guests found the staff approachable and eager to assist with any needs, making their stay pleasant and hassle-free. The receptionists were praised for providing thorough information and helpful suggestions, making them a valuable resource for tourists. Although there were a few isolated comments about less accommodating behavior, especially in the dining area, the overall sentiment remained positive about their professionalism and helpful nature.
The cleaning staff also received positive mentions for their helpfulness, adding to the overall satisfaction with the service. Whether it was welcoming smiles upon arrival or attentive service throughout their stay, guests consistently noted the kindness and availability of the staff, contributing to a memorable and enjoyable experience at Hotel Riviera.
No, Hotel Riviera doesn't have any pool.
No, a spa isn't available at Hotel Riviera.
Yes, Hotel Riviera welcomes dogs.
No, parking facilities aren't available at Hotel Riviera.
No, Hotel Riviera doesn't have a gym.
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