Airways Hotels Frankfurt Airport West
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Summary of reviewsAirways Hotels Frankfurt Airport West receives mostly positive reviews, particularly highlighting its strategic location, spacious rooms and welcoming staff. The hotel's close proximity to Frankfurt Airport and convenient access to the highway and public transportation make it an excellent choice for travelers. Guests appreciate its accessibility, including underground parking and nearby shopping centers, coupled with its central position between Frankfurt and Mainz.
The rooms are lauded for their generous size, cleanliness and comfort with some featuring balconies or kitchenettes that cater to extended stays. Modern and cozy decor further enhances the stay, despite a few comments on minor wear and mismatched furnishings. Customer service stands out with friendly and attentive staff frequently praised for their helpfulness and professional demeanor. This welcoming environment significantly contributes to guests' positive experiences and their willingness to return.
Breakfast garners mixed feedback; while many enjoy the variety and quality of food, some feel it could be improved and that the cost is too high for what's offered. The breakfast experience is often reported as positive yet at times chaotic with limited serving hours.
Cleanliness also receives mixed reviews with numerous guests finding the rooms exceptionally clean and well-maintained, while others point out specific areas needing attention, such as dust and outdated furnishings.
Parking is both praised for its availability and criticized for its adequacy; free underground parking is a notable benefit, though some guests find it too narrow and expensive.
Lastly, the beds at the hotel are generally considered comfortable and supportive, contributing to a restful stay, though a few guests mention preferences for different firmness levels.
Overall, Airways Hotels Frankfurt Airport West is a strong option for travelers seeking convenience, comfort and good service near Frankfurt Airport, despite some areas for potential improvement.
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The rooms are lauded for their generous size, cleanliness and comfort with some featuring balconies or kitchenettes that cater to extended stays. Modern and cozy decor further enhances the stay, despite a few comments on minor wear and mismatched furnishings. Customer service stands out with friendly and attentive staff frequently praised for their helpfulness and professional demeanor. This welcoming environment significantly contributes to guests' positive experiences and their willingness to return.
Breakfast garners mixed feedback; while many enjoy the variety and quality of food, some feel it could be improved and that the cost is too high for what's offered. The breakfast experience is often reported as positive yet at times chaotic with limited serving hours.
Cleanliness also receives mixed reviews with numerous guests finding the rooms exceptionally clean and well-maintained, while others point out specific areas needing attention, such as dust and outdated furnishings.
Parking is both praised for its availability and criticized for its adequacy; free underground parking is a notable benefit, though some guests find it too narrow and expensive.
Lastly, the beds at the hotel are generally considered comfortable and supportive, contributing to a restful stay, though a few guests mention preferences for different firmness levels.
Overall, Airways Hotels Frankfurt Airport West is a strong option for travelers seeking convenience, comfort and good service near Frankfurt Airport, despite some areas for potential improvement.
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4-Star Hotel
Guest Reviews
Airways Hotels Frankfurt Airport West boasts a very convenient location that guests frequently commend as a major advantage. It's delightfully close to the airport, making it an excellent choice for travelers seeking easy access to flights. The proximity to the highway and a nearby shopping center enhances its accessibility and convenience. Public transportation is also readily available with the train station just 10-15 minutes away, making it easy for guests to explore the surrounding areas or reach the city center.
Although some reviews mention the hotel being situated slightly off the beaten path, it remains well-connected by both car and train. The underground parking is a useful amenity for those arriving by car. Guests appreciate the hotel's central position between Frankfurt and Mainz, as well as its strategic location en route to Austria.
In terms of accommodations, the rooms are known to be generously sized, clean and comfortable. Friendly and attentive staff contribute positively to the overall experience with many guests expressing a willingness to stay there again. While there are some reviews mentioning issues with upkeep and certain aspects of the service, the hotel's prime location combined with its good-sized rooms and convenient facilities make it a solid choice for those traveling through Frankfurt.
Guests have mixed feelings about the breakfast at Airways Hotels Frankfurt Airport West. While many appreciated the delicious and plentiful options, noting there was something for everyone and a great selection at the buffet, others found the quality could be improved, mentioning it sometimes emphasized quantity over quality. The breakfast was often described positively as nice, sufficient and very good with friendly staff enhancing the dining experience.
However, there were some drawbacks. Some guests found the breakfast expensive for what was offered with occasional lengthy waits for coffee and dried-out food items during busier times. The breakfast room's atmosphere was sometimes chaotic and loud and the serving times limited, starting as early as 6:00 AM with calls for extended hours. A few expressed disappointment over the lack of traditional hot items like eggs and bacon and the additional cost for certain items was also criticized. Despite these issues, others still found the breakfast a plus and would return for another stay.
Airways Hotels Frankfurt Airport West offers guests notably spacious and comfortable rooms, praised for being clean, tidy and equipped with modern amenities. Many reviews highlight the rooms’ generous size with some including a balcony or a kitchenette, adding convenience for extended stays. The hotel's proximity to the highway and airport makes it a strategic choice for travelers.
Most guests have found the lighting in the bathrooms to be very good, despite a few remarks about some bathrooms showing signs of wear. The decor is modern yet cozy, contributing to a pleasant ambiance. New or newly refurbished furnishings provide a fresh feel to the accommodations, further enhancing the overall experience.
Customer service receives high marks with staff described as friendly and helpful. The quiet location adds to the comfort, ensuring restful nights. While one or two reviews mention minor issues, such as an empty feel to the spacious rooms or mismatched furnishings, the general consensus is of well-maintained and appealing accommodations.
In summary, the combination of spacious, well-equipped rooms and the hotel's friendly service makes it a solid option for travelers in need of a convenient and comfortable stay near Frankfurt Airport.
At 'Airways Hotels Frankfurt Airport West,' guests generally find the beds to be very comfortable, providing a restful night's sleep, especially after long journeys. Many reviews highlight the beds as being both comfortable and adequate in terms of mattress quality and pillow support. Guests often remarked that the beds were long and well-suited for a good night's sleep. There were a few mentions of beds being overly hard or small for couples, but the overall consensus leans towards a positive sleep experience with freshly made, cozy bedding.
Airways Hotels Frankfurt Airport West receives mixed feedback when it comes to cleanliness. On the positive side, many reviewers highlight that the rooms are very clean with some describing the rooms as very clean and comfortable and even exceptionally clean. Guests also appreciate the well-maintained rooms, noting the clean room and tidy bathrooms. The clean rooms and friendly staff add to the positive experience for some visitors.
However, several reviewers express concerns about cleanliness, noting issues such as not cleaned rooms, dirty floorboards and sticky tables. Instances of considerable dust on surfaces, fingerprints on furniture and windows and dirty kitchen utensils were also mentioned. Some guests were disappointed by outdated furnishings and general maintenance, which detracted from their stay.
In summary, while many guests find the rooms clean and the beds comfortable, there are notable issues with cleanliness in certain areas and rooms that might need addressing to meet all guests' expectations.
Airways Hotels Frankfurt Airport West enjoys widespread praise for its friendly and attentive staff. Guests consistently highlight the welcoming and helpful nature of the employees, noting how they go out of their way to ensure a comfortable stay. The reception team, in particular, receives high marks for their courteous and professional demeanor, creating a positive first impression for many.
A few reviews do mention moments when staff seemed overwhelmed or unprofessional, but these instances appear to be exceptions rather than the rule. The general consensus points to a very friendly and accommodating team that is patient and diligent in their duties. In addition, a young man at reception is specifically praised for being respectful and extremely helpful, further enhancing the hotel’s reputation for excellent customer service.
Overall, the staff at Airways Hotels Frankfurt Airport West is described as a key reason for guests' positive experiences with many expressing a desire to return, thanks primarily to the welcoming environment created by the team.
The parking facilities at Airways Hotels Frankfurt Airport West have received mixed reviews from guests. On the positive side, the hotel offers an underground parking garage at no extra charge, which many appreciated for its affordability and ample space, especially during the summer. Additionally, the proximity to Frankfurt Airport enhances its convenience.
However, there are concerns regarding the adequacy of parking spaces in relation to the number of rooms available – many found the parking situation inadequate and challenging. Some pointed out that the private parking garage is too narrow and incurs high fees. Guests also mentioned that parking spaces in the surrounding industrial area were limited. Despite these drawbacks, the hotel maintains some good parking facilities which users found helpful, especially with easy check-in/out processes even during late hours.
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Location
Although some reviews mention the hotel being situated slightly off the beaten path, it remains well-connected by both car and train. The underground parking is a useful amenity for those arriving by car. Guests appreciate the hotel's central position between Frankfurt and Mainz, as well as its strategic location en route to Austria.
In terms of accommodations, the rooms are known to be generously sized, clean and comfortable. Friendly and attentive staff contribute positively to the overall experience with many guests expressing a willingness to stay there again. While there are some reviews mentioning issues with upkeep and certain aspects of the service, the hotel's prime location combined with its good-sized rooms and convenient facilities make it a solid choice for those traveling through Frankfurt.
Breakfast
However, there were some drawbacks. Some guests found the breakfast expensive for what was offered with occasional lengthy waits for coffee and dried-out food items during busier times. The breakfast room's atmosphere was sometimes chaotic and loud and the serving times limited, starting as early as 6:00 AM with calls for extended hours. A few expressed disappointment over the lack of traditional hot items like eggs and bacon and the additional cost for certain items was also criticized. Despite these issues, others still found the breakfast a plus and would return for another stay.
Rooms
Most guests have found the lighting in the bathrooms to be very good, despite a few remarks about some bathrooms showing signs of wear. The decor is modern yet cozy, contributing to a pleasant ambiance. New or newly refurbished furnishings provide a fresh feel to the accommodations, further enhancing the overall experience.
Customer service receives high marks with staff described as friendly and helpful. The quiet location adds to the comfort, ensuring restful nights. While one or two reviews mention minor issues, such as an empty feel to the spacious rooms or mismatched furnishings, the general consensus is of well-maintained and appealing accommodations.
In summary, the combination of spacious, well-equipped rooms and the hotel's friendly service makes it a solid option for travelers in need of a convenient and comfortable stay near Frankfurt Airport.
Beds
Cleanliness
However, several reviewers express concerns about cleanliness, noting issues such as not cleaned rooms, dirty floorboards and sticky tables. Instances of considerable dust on surfaces, fingerprints on furniture and windows and dirty kitchen utensils were also mentioned. Some guests were disappointed by outdated furnishings and general maintenance, which detracted from their stay.
In summary, while many guests find the rooms clean and the beds comfortable, there are notable issues with cleanliness in certain areas and rooms that might need addressing to meet all guests' expectations.
Staff
A few reviews do mention moments when staff seemed overwhelmed or unprofessional, but these instances appear to be exceptions rather than the rule. The general consensus points to a very friendly and accommodating team that is patient and diligent in their duties. In addition, a young man at reception is specifically praised for being respectful and extremely helpful, further enhancing the hotel’s reputation for excellent customer service.
Overall, the staff at Airways Hotels Frankfurt Airport West is described as a key reason for guests' positive experiences with many expressing a desire to return, thanks primarily to the welcoming environment created by the team.
Parking
However, there are concerns regarding the adequacy of parking spaces in relation to the number of rooms available – many found the parking situation inadequate and challenging. Some pointed out that the private parking garage is too narrow and incurs high fees. Guests also mentioned that parking spaces in the surrounding industrial area were limited. Despite these drawbacks, the hotel maintains some good parking facilities which users found helpful, especially with easy check-in/out processes even during late hours.
No, Airways Hotels Frankfurt Airport West doesn't have any pool.
No, a spa isn't available at Airways Hotels Frankfurt Airport West.
Yes, Airways Hotels Frankfurt Airport West welcomes dogs.
Yes, parking facilities are available at Airways Hotels Frankfurt Airport West.
Yes, Airways Hotels Frankfurt Airport West has a gym.
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