Hotel Mosaico
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Summary of reviewsHotel Mosaico & Residence in Ravenna consistently receives positive feedback from guests, especially in key areas such as location, breakfast, rooms, cleanliness, staff and parking. The hotel is strategically located near the train station and within easy walking distance of the historical city center, making it an ideal base for exploring Ravenna. Guests appreciate its proximity to major attractions, such as the Mausoleum of Theodoric and its convenient connections to highways, making it accessible by both foot and car. Despite some noise from nearby roads, the accessibility and ample parking options stand out as significant advantages.
The breakfast at Hotel Mosaico & Residence is another highlight, often described as rich, generous and diverse. Guests appreciate the variety of sweet and savory items, along with beverages like coffee and cappuccino. Though there are occasional comments about the simplicity or lack of fresh bread and vegetables, the overall impression is that the breakfast offerings exceed the typical standards for Italian hotels.
Rooms are frequently commended for their cleanliness and comfort. Guests highlight the spacious bathrooms, large comfortable beds and modern touches in the recently renovated areas. However, some reviews note that room sizes can be smaller than expected, particularly in triple and double rooms. Despite these occasional drawbacks, the overall cleanliness and practicality of the rooms, alongside soundproofing and air conditioning, ensure a comfortable stay.
Cleanliness is a defining feature of Hotel Mosaico & Residence with many guests praising the spotless condition of both common areas and individual rooms. Professional cleaning services and well-maintained facilities contribute to a high standard of hygiene throughout the premises, further complemented by adherence to COVID-19 cleaning protocols.
The hotel staff is frequently described as friendly, helpful and professional, significantly enhancing the guest experience. Attentive service, valuable local suggestions and a welcoming demeanor from the reception team are particularly noted. This exceptional hospitality extends to the breakfast service and overall guest support.
Free and ample parking options are a considerable benefit for those traveling by car with secure spaces available both onsite and nearby. This convenience, coupled with family-friendly accommodations and accessible facilities, adds to the hotel’s appeal for a wide range of guests.
While Wi-Fi connectivity receives generally positive feedback for its speed and reliability, a few guests report intermittent issues. Nonetheless, the overall provision of internet access is satisfactory.
Hotel Mosaico & Residence also caters to families, offering various room types that accommodate children comfortably. Despite some minor space limitations, the child-friendly amenities ensure a pleasant stay for families.
In summary, Hotel Mosaico & Residence provides a strategic and comfortable stay in Ravenna with notable strengths in location, breakfast, cleanliness, staff friendliness and parking amenities. While some areas like room size and Wi-Fi connectivity have room for improvement, the overall guest experience is positive, making it a recommended choice for visitors.
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The breakfast at Hotel Mosaico & Residence is another highlight, often described as rich, generous and diverse. Guests appreciate the variety of sweet and savory items, along with beverages like coffee and cappuccino. Though there are occasional comments about the simplicity or lack of fresh bread and vegetables, the overall impression is that the breakfast offerings exceed the typical standards for Italian hotels.
Rooms are frequently commended for their cleanliness and comfort. Guests highlight the spacious bathrooms, large comfortable beds and modern touches in the recently renovated areas. However, some reviews note that room sizes can be smaller than expected, particularly in triple and double rooms. Despite these occasional drawbacks, the overall cleanliness and practicality of the rooms, alongside soundproofing and air conditioning, ensure a comfortable stay.
Cleanliness is a defining feature of Hotel Mosaico & Residence with many guests praising the spotless condition of both common areas and individual rooms. Professional cleaning services and well-maintained facilities contribute to a high standard of hygiene throughout the premises, further complemented by adherence to COVID-19 cleaning protocols.
The hotel staff is frequently described as friendly, helpful and professional, significantly enhancing the guest experience. Attentive service, valuable local suggestions and a welcoming demeanor from the reception team are particularly noted. This exceptional hospitality extends to the breakfast service and overall guest support.
Free and ample parking options are a considerable benefit for those traveling by car with secure spaces available both onsite and nearby. This convenience, coupled with family-friendly accommodations and accessible facilities, adds to the hotel’s appeal for a wide range of guests.
While Wi-Fi connectivity receives generally positive feedback for its speed and reliability, a few guests report intermittent issues. Nonetheless, the overall provision of internet access is satisfactory.
Hotel Mosaico & Residence also caters to families, offering various room types that accommodate children comfortably. Despite some minor space limitations, the child-friendly amenities ensure a pleasant stay for families.
In summary, Hotel Mosaico & Residence provides a strategic and comfortable stay in Ravenna with notable strengths in location, breakfast, cleanliness, staff friendliness and parking amenities. While some areas like room size and Wi-Fi connectivity have room for improvement, the overall guest experience is positive, making it a recommended choice for visitors.
Family Friendly Hotel
Dog Friendly Hotel
Dogs Stay Free
Hotel with Parking
Accessible Hotel
3-Star Hotel
Hotel where Dogs Stay Free
About Hotel Mosaico
License: IT039014A1UINSZ7CW
Guest Reviews
Location
Despite some comments about noise from the nearby busy roads and the underwhelming surroundings near the railway station, the convenience and accessibility are noticeable advantages. The location offers straightforward connections to the highway, making it easy to reach by car with ample parking available.
Guests appreciate the ease of reaching key sights and monuments, such as the Mausoleum of Theodoric and the Dock area. The hotel also stands out for its friendly staff and cleanliness, enhancing the overall positive experience.
In summary, the strategic placement of Hotel Mosaico & Residence makes it an ideal base for both city exploration and transit with the added benefit of accommodating those who prefer to discover Ravenna on foot.
Breakfast
Guests often mention the plentiful and varied nature of the breakfast with options that span sweet and savory items. For those arriving early, the buffet is well-stocked and includes everything needed for a satisfying meal. Some reviews note the inclusion of beverages like coffee and cappuccino, which are particularly praised.
However, there are occasional mentions of the breakfast being quite basic or simple and a few guests point out the absence of fresh bread and vegetables. Despite these minor criticisms, the overall impression is that the breakfast is more than adequate, meeting and sometimes surpassing the expectations for a hotel of this category.
The hotel benefits from an accommodating and friendly staff, contributing to a pleasant breakfast experience. The combination of good food and attentive service makes the breakfast at Hotel Mosaico & Residence a welcome start to the day for many visitors.
Rooms
Several rooms have been recently renovated, adding a modern touch to the hotel’s offerings. The renovations extend to spacious and bright rooms with ample storage space, large windows and excellent views of the surrounding marina. Guests found these rooms particularly enjoyable, citing their charm and pleasant ambiance.
On the downside, some guests observed that the room sizes can be misleading, often appearing smaller than advertised. This was particularly evident in the triple and double rooms, where space was limited and the layouts felt constrained. Additionally, a few rooms showed signs of being outdated and in need of renovation with specific mentions of faulty air conditioning, hard pillows and occasionally inconvenient room configurations.
Despite these issues, the staff's courteousness and the hotel's overall cleanliness left a positive impression on most guests. The location's proximity to city attractions and the quietness of the rooms also added to the appeal. Facilities such as large showers in the bathrooms, soundproof double windows and the air conditioning were appreciated by those highlighting these amenities.
Overall, 'Hotel Mosaico & Residence' offers a comfortable and clean stay, ideal for short visits with practical needs, despite some minor inconveniences regarding room size and maintenance.
Beds
Guests frequently note the provision of lots of pillows and comfortable duvets, enhancing the overall sleeping comfort. Another positive aspect is the cleanliness and maintenance of the rooms with the bedding described as comfortable and the spaces adequately spacious for up to three people.
However, some reviews cite issues such as hard mattresses and single mattresses placed on double beds, which were not very comfortable. A few guests have mentioned the absence of blackout curtains, noise and occasional maintenance issues like worn tables or the need for new beds due to holes. Yet, these concerns seem to be less common.
Overall, while there are a few areas of improvement, many guests find the beds at Hotel Mosaico & Residence to be quite comfortable, contributing to a satisfactory stay.
Cleanliness
The rooms' sizes vary with multiple comments pointing out that while some rooms are spacious and large, others might feel small but still maintain a high cleanliness standard. Comfort and good maintenance of cleaning protocols, including adherence to COVID-19 cleaning standards, are evident throughout the premises. The hotel also provides a well-stocked toiletry kit, further enhancing the comfort for guests.
The professional and friendly staff add to the positive experience, ensuring that everything is in order. Combined with convenient parking, a decent breakfast and excellent amenities, Hotel Mosaico & Residence offers an overall clean and inviting stay that provides great value for money.
Staff
Visitors appreciated both the attentiveness and professionalism displayed, noting that the staff was not only quick to provide assistance but also offered valuable suggestions to enhance their stays. The reception staff, in particular, received high praise for their warm welcomes and overall professional demeanor.
The hotel's breakfast service also stood out with staff in the breakfast room being described as very nice and helpful. Across the board, guests felt supported and well-cared for, frequently mentioning the exceptional hospitality provided by the team.
In summary, the staff at 'Hotel Mosaico & Residence' are noted for their friendliness, professionalism and genuine care for their guests, significantly enhancing the overall experience of the stay.
Wi-Fi
Parking
Moreover, the free parking is considered a significant value for money, adding an extra benefit to staying at the hotel. While some mention that the parking is a bit off-center, the proximity to downtown compensates for this minor inconvenience. Additionally, the hotel accommodates bicycles with secure parking options.
Overall, the parking situation at Hotel Mosaico & Residence is highly regarded with free, private and ample spaces that enhance the convenience of the guests' stay.
Family
3 Star
The hotel’s service, however, leaves room for improvement. Some guests encountered issues with missing towels, which required a trip to reception to resolve. Breakfast also received criticism, particularly for a limited selection and incidents such as finding a hair on a slice of cake. Beverage service at tables was occasionally slow with some guests needing to ask multiple times for their orders.
An important point of concern is the air circulation with reports of poor ventilation and no air conditioning. A front desk staff member mentioned that this was due to municipal regulations, but it still impacted guests' comfort levels.
While the price point suggests a higher tier experience, the actual offerings lean more towards what is typically expected of a three-star hotel with some areas not meeting these basic standards.
Accessible
No, Hotel Mosaico doesn't have any pool.
No, a spa isn't available at Hotel Mosaico.
Yes, Hotel Mosaico welcomes dogs.
Yes, parking facilities are available at Hotel Mosaico.
No, Hotel Mosaico doesn't have a gym.
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