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Summary of reviewsThe Holiday Inn & Suites Rayong City Centre, an IHG Hotel, is well-regarded for its prime central location, offering convenient access to various city attractions and amenities, particularly a large modern shopping center next door. Guests frequently praise the hotel's position as an excellent base for exploring Rayong, finding it ideal for easy travel and proximity to major shopping options.
The breakfast experience receives high marks for its diversity and quality. Guests consistently describe it as fantastic, delicious and hearty with a wide range of options, including international cuisine. The breakfast buffet is especially noted for its impressive spread, ensuring suitability for different tastes, although a few guests felt there could be even more variety at times.
Rooms at the hotel earn accolades for their cleanliness, modernity and comfort. Guests often highlight the spacious and well-equipped rooms with suites being particularly praised for meeting expectations as depicted in photos. The quiet and private design of the rooms provides a tranquil retreat, contributing to a very comfortable and flawless stay.
Cleanliness is a standout feature across the hotel with guests frequently pointing out the extremely clean rooms and well-maintained facilities. The overall tidy and welcoming atmosphere, along with the cooperative staff, reinforces the hotel's reputation for high hygiene standards.
The staff at Holiday Inn & Suites Rayong City Centre receive glowing reviews for their friendliness, attentiveness and professionalism. Guests value the excellent English skills and the warm, caring attitude of the staff, which greatly enhances the overall experience from check-in through to departure. Despite an isolated negative interaction, the general sentiment remains highly positive with the staff ensuring guests feel well-supported and valued.
The rooftop pool is a highlight, impressing guests with its beautiful, expansive views and relaxing ambiance. The clean and spacious pool area offers a serene escape, though some guests suggested additional shade options and noted occasional windiness. Nonetheless, the pool remains an attractive feature for many visitors.
Parking at the hotel receives mixed feedback with some guests finding it convenient while others express concerns about the cramped and limited spaces. The steep and narrow access road and the challenging design of the car park are common points of critique. Despite these issues, the overall strengths of the hotel, particularly in location, cleanliness and service, contribute to a highly favorable impression among guests.
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Rooftop Pool Panoramic View Pool Outdoor Pool
