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Summary of reviewsHotel Cartoon Razgrad is a standout choice in Razgrad, boasting a highly praised location that offers convenience, accessibility and stunning city views. Its central yet quiet position allows for easy access to local attractions and amenities, making it ideal for both business and leisure travelers. The practical location is enhanced by an easy-to-find site visible from afar, though guests should be mindful of unlit stairs connecting the hotel to the central pedestrian alley.
The hotel's breakfast receives mixed feedback. Positive aspects include sufficient quantity, kind service and a pleasant dining setting with guests enjoying a rich selection of dishes. However, there are complaints about the breakfast being basic, poorly organized and lacking variety, often falling short of the expectations for a five-star hotel.
Rooms at Hotel Cartoon Razgrad are generally well-received, described as clean, spacious, bright and comfortable with modern furniture and amenities like cable TV and free WiFi. Guests appreciate the large, comfy beds and good air conditioning. However, there are concerns about small room sizes, outdated conditions and occasional issues like lack of sound insulation and non-working fridges. Despite these issues, the overall comfort and modernity of the accommodations are frequently praised.
Cleanliness at the hotel generally receives positive remarks with many guests highlighting clean and comfortable rooms, refreshed towels and linens and tidy bathrooms. Some guests did report lapses such as dirty covers and neglected staircases, but the sentiment largely tilts towards a clean and well-maintained environment.
The hotel's staff is a highlight, consistently praised for their responsiveness, politeness and helpfulness. Their fluency in English and Turkish facilitates smooth communication with international travelers and the exceptional service across various areas of the hotel contributes to a welcoming atmosphere.
WiFi quality at Hotel Cartoon Razgrad is mixed with some guests reporting good connections, while others faced slow, unstable and spotty coverage. Improvements in consistency and speed would enhance the overall experience.
Parking is generally convenient with plentiful and spacious free options noted. However, some guests pointed out the need for maintenance in the parking area due to potholes and occasional full lots.
The hotel is also family-friendly, offering helpful staff and a good location for families traveling with children. Some room adjustments could further enhance the family experience.
Beds are largely praised for their comfort, although there are mixed opinions about the size and comfort of double beds and occasional inconsistencies in bed quality.
Despite being marketed as a five-star hotel, many guests feel Hotel Cartoon Razgrad aligns more with three-star standards. The facilities and services, particularly the breakfast, do not meet five-star expectations, indicating a need for improvements to match the advertised quality.
For business travelers, the hotel is highly favored due to its convenient amenities, including a conference room and practical location. It is frequently recommended for short business stays, providing efficient and comfortable accommodations.
In conclusion, Hotel Cartoon Razgrad is well-situated with comfortable rooms and an attentive staff. While there are areas for improvement, particularly in breakfast offerings, WiFi and room conditions, it remains a solid option for both leisure and business travelers in Razgrad.
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