InfoSummary of reviewsHotel i Ciliegi boasts a remarkably strategic location, making it notably convenient for travelers looking to break up long journeys. Situated right next to the highway exit and close to several key routes, it is ideal for a one-night stopover. This proximity ensures easy access and quick parking, highly valued by many guests for being near the main highway. Additionally, the hotel serves as a good base for visiting Florence and exploring Tuscany.
The breakfast experience at Hotel i Ciliegi generally receives positive remarks with guests praising the abundance and deliciousness of options such as omelettes and freshly baked croissants paired with cappuccinos. The service is often described as quick and professional. Despite occasional criticisms about the modesty and scarcity of the offerings, the breakfast succeeds in satisfying a significant number of guests.
Reviews about the rooms are mixed. While some guests appreciated the cleanliness and spaciousness of the family rooms, many noted the outdated aesthetic and worn-out furnishings. Complaints about old, stained carpets and the unpleasant smell of cigarette smoke were common. Additionally, bathrooms often showed signs of poor maintenance. However, the staff were frequently described as exceptionally kind and the rooms provided adequate space for families with pets.
Cleanliness at Hotel i Ciliegi brings mixed feedback. While clean bedding and rooms were noted, many guests pointed out dirty carpets, stained towels and unpleasant odors attributed to smoke and dust. The outdated condition of the hotel necessitates a comprehensive renovation to improve overall guest experience.
A highlight of the hotel is its exceptionally welcoming staff. The reception staff are often described as kind and professional with 24-hour assistance available. Though there were a few mentions of unfriendly behavior during breakfast service, these were exceptions. Overall, the staff's genuine kindness and willingness to assist enhance the pleasantness of the stay.
Parking at Hotel i Ciliegi is highly regarded for its convenience. Located right outside the hotel door and close to the motorway toll booth, it provides easy access for travelers in a hurry. Despite some mentions of limited spaces, the parking lot is generally described as spacious.
For families, the hotel offers amenities such as cribs for infants and spacious family rooms. The location's convenience is particularly beneficial for families needing a break during road trips. Although the decor is outdated with some rooms showing signs of wear, the hotel is generally accommodating with clean environments and essential amenities.
Guest experiences with the beds at Hotel i Ciliegi vary. Many found the beds comfortable with clean sheets and good quality mattresses and pillows. However, issues were raised about discomfort due to damp bed sheets and thin walls.
Overall, while Hotel i Ciliegi provides several conveniences and receives praise for its strategic location and helpful staff, it struggles to meet the expectations of a four-star establishment. The outdated condition of the hotel and inconsistencies in some services suggest it may align more closely with a two-star rating. Show more
InfoSummary of reviewsPark Hotel Galileo enjoys a strategic and convenient location, making it an ideal stopover for travelers moving between Florence and Rome or heading towards Milan or exploring the Valdarno region. Situated close to the A1 highway exit, the hotel offers easy and quick access to nearby areas including Florence and the Incisa train station, while being close to renowned local dining spots like Dario Cecchini's restaurant. Despite its proximity to the highway, guests appreciate the peaceful ambiance, finding it a serene and restful place for their stay.
Guests find the breakfast at Park Hotel Galileo generally good value for money, especially for families with positive remarks about the inclusiveness and quality coffee drinks. However, there are some critical views pointing out a lack of variety, freshness and the absence of hot meals. There is room for improvement in the breakfast offerings to enhance overall guest satisfaction. The hotel's on-site restaurant receives mixed reviews with some guests finding the fixed menu priced higher than anticipated. Nonetheless, the proximity to other acclaimed restaurants provides ample dining options for guests if the hotel's restaurant falls short of expectations.
The rooms at Park Hotel Galileo are notably spacious and comfortable with guests praising their size and the comfort of the beds. Cleanliness within the rooms is frequently mentioned positively, though there are comments about outdated furniture, old tile floors and maintenance issues such as dirty carpets, broken sockets and unpleasant odors. Rooms are equipped with nice-sized desks but lack conveniences such as a minibar and working TV. The bathrooms are small and feature outdated equipment, suggesting a need for refurbishment to elevate the guest experience.
Cleanliness within the hotel garners mixed reviews. While many guests commend the cleanliness of the bathrooms and general room cleaning, some concerns include old and dirty carpeting, dusty areas and poor maintenance of the exterior and garden furniture. The hotel's overall aged appearance indicates a need for renovation and deep cleaning to improve hygiene and comfort.
The standout aspect of Park Hotel Galileo is undoubtedly its staff, who receive high praise for their exceptional friendliness, politeness and professionalism. Guests appreciate the staff's helpfulness, efficiency and willingness to assist, especially noting the courteous and accommodating nature of those at the reception. Despite a few isolated comments, the general sentiment towards the staff is overwhelmingly positive, significantly enhancing the overall guest experience at the hotel. Show more
