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Summary of reviewsThe Grand Hôtel Des Templiers, Piscine & Spa, located centrally in Reims, offers guests a unique combination of historical charm and modern comfort, making it an ideal base for exploring the city. Its peaceful setting on tranquil side streets allows easy access to local attractions, restaurants and bars, while providing a serene retreat. The excellent location, combined with convenient parking and nearby public transit options, enhances the overall stay experience.
Breakfast at the hotel is highly praised for its quality and variety. Guests often describe it as excellent or superb with offerings like individually prepared meals, fresh bakery rolls and locally sourced produce. The elegant ambiance of the breakfast room, complete with high-quality crockery, contributes to a delightful dining experience. Despite occasional comments on pricing, most guests find the breakfast offerings generous and delicious.
Although the hotel does not have an in-house dining option for dinner, the staff's efforts in recommending and making reservations at local restaurants receive positive mentions. Guests appreciate the helpfulness of the reception staff in guiding their dining choices.
Rooms at the Grand Hôtel Des Templiers, Piscine & Spa stand out for their cleanliness, comfort and French elegance. The spacious and beautifully decorated rooms feature luxurious bathrooms and combine traditional decor with modern amenities. While some rooms may feel small or outdated, the overall sense of charm and comfort satisfies most guests. Amenities like kettles and ample wardrobe space also add to the convenience and coziness of the stay.
The hotel is consistently praised for its exceptional cleanliness with spotless rooms and well-maintained common areas. The attentive cleaning staff ensure a pristine environment, contributing to a comfortable and secure atmosphere for guests.
Staff at the Grand Hôtel Des Templiers, Piscine & Spa frequently receive high praise for their exceptional hospitality. Guests mention the welcoming, attentive and professional demeanor of the team, which creates a pleasant and accommodating atmosphere throughout their stay. Specific commendations often highlight the staff's efficiency and courtesy in handling requests and providing excellent service.
The WiFi service, however, appears to be a weak point with reports of intermittent connectivity and slow speeds. While functional, the WiFi experience could benefit from improvements in consistency and performance.
The hotel's indoor, heated pool and sauna area offer a cozy and private setting for relaxation. Despite some guests noting the additional cost for pool access, many appreciate the warm and inviting ambiance. The reservation system for health reasons is seen as effective, ensuring a pleasant and controlled environment.
Beds at the Grand Hôtel Des Templiers, Piscine & Spa are widely praised for their comfort and quality with large and supportive options providing restful nights. Although a few guests find the beds too firm or note outdated bedding in some cases, the overall feedback is positive, highlighting the hotel's efforts to provide a comfortable sleep experience.
While the hotel's facilities and services receive positive mentions, opinions on its four-star rating are mixed. Some guests feel that certain aspects, such as the outdated facilities, do not align with modern four-star standards. Nevertheless, the friendly staff and reasonable prices offer good value for quality.
Overall, the Grand Hôtel Des Templiers, Piscine & Spa presents a charming boutique experience with its historical elegance, comfortable accommodations and exceptional staff service, making it a memorable destination for travelers seeking both relaxation and a touch of historic grandeur. Show more
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Categories
Boutique-style Hotel
Luxury Hotel
Hotel with Spa
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Free Wi-Fi
Accessible Hotel
Hotel for Adults Only
Small Hotel
4-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Standard Double RoomThis room has a view of the inner courtyard.
Only 1 baby cot can be accommodated in this room. Guests must reserve in advance, subject to availability.
Deluxe Double RoomPlease note that only 1 extra bed for a child up to 12 years old or 1 baby cot can be accommodated in this room. Guests must reserve in advance, subject to availability.
This room is on an upper floor and accessible only by stairs.
Deluxe Twin RoomThis twin/double room features air conditioning, minibar and seating area.
Standard Twin RoomThis twin/double room has air conditioning, bathrobe and minibar.
Single Room with BathOffering free toiletries and bathrobes, this single room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned single room offers a flat-screen TV, soundproof walls, a minibar, a safe deposit box as well as city views. The unit offers 1 bed.
Guest Reviews
8.5
Very Good
Location
In the heart of Reims, the Grand Hôtel Des Templiers, Piscine & Spa boasts a prime, centrally located setting that blends historical charm with modern comfort. Guests appreciate the tranquil ambiance despite its central position, making it an ideal base for exploring the city. The hotel is within a 10 to 15-minute walk to the city center, cathedral and other key attractions, including several prestigious champagne houses. The peaceful side streets offer a serene retreat while remaining convenient for reaching local restaurants, bars, shops and transit lines. The hotel’s excellent location, combined with convenient parking and nearby public transit, makes it easy to navigate the vibrant cityscape, adding to the overall delightful stay.
Breakfast
The breakfast experience at the Grand Hôtel Des Templiers, Piscine & Spa in Reims consistently receives high praise for its quality and variety. Many guests highlight that the breakfast is delicious with phrases like "luxury breakfast," "excellent breakfast," and "superb breakfast" frequently mentioned. The continental breakfast is described as hearty and fresh with a wide range of options available, including eggs made to order, fresh rolls from the bakery and locally sourced produce. The breakfast service is also noted for being meticulous with meals prepared individually and served at the table upon reservation, ensuring that everything is ready when guests arrive in the dining room.
Guests appreciate the ambiance of the breakfast room, which is often described as bright, sunny and elegantly set up. The high-quality crockery and attention to detail further enhance the dining experience. Moreover, the breakfast is available in different sizes and options, including a more modest express breakfast and a sumptuous large breakfast that is considered excellent value for money at 18 euros.
However, there are occasional mentions of the breakfast being overpriced and lacking in certain elements, such as the choice of eggs in the express or continental options. A few guests found the continental breakfast not hearty enough or too expensive for the quality. Despite these minor concerns, the general consensus is that the breakfast at Grand Hôtel Des Templiers, Piscine & Spa is a delightful and generous start to the day, complete with attentive staff and a charming setting.
Dinner
Guests of the Grand Hôtel Des Templiers, Piscine & Spa often express disappointment in the lack of restaurant facilities for dinner. Many had anticipated a dining option within the hotel and were let down by its absence. Despite this, the helpfulness of the receptionist in recommending and making reservations at local dining spots is frequently praised. Some guests mentioned that the available evening meal choices were standard and felt the prices were on the higher side for what was offered. Overall, while the hotel's dinner options were limited, the effort made by the staff to accommodate guests' dining needs stands out positively.
Rooms
Grand Hôtel Des Templiers, Piscine & Spa offers an inviting accommodation experience characterized by its blend of comfort, elegance and classic charm. Rooms are widely appreciated for their cleanliness and comfort, ensuring a peaceful night's sleep. Guests rave about the spaciousness of the rooms, many of which feature luxurious bathrooms with separate showers and twin sinks, providing a touch of indulgence.
The hotel boasts beautifully decorated rooms, often described as gorgeous, welcoming and filled with character. The decor is a mix of traditional French elegance with antique furnishings, creating a vintage yet stylish ambiance that many find enchanting. High ceilings and tasteful renovations add to the overall aesthetic appeal with some rooms even described as princess-worthy or fairy tale-like.
Although some guests note that a few rooms feel small or outdated, the overall consensus is one of satisfaction, particularly with the larger, more deluxe options. Many find the atmosphere charming with rooms that offer a good view or a quiet retreat. Additional amenities like kettles and ample wardrobe space further enhance the experience, making stays convenient and cozy.
In summary, Grand Hôtel Des Templiers, Piscine & Spa provides an elegant and comfortable stay with its well-appointed, beautifully decorated rooms, despite some minor quirks. Its distinctive charm and blend of antique and modern touches make it a memorable place for travelers seeking both relaxation and a touch of historic grandeur.
Beds
The bed experience at the Grand Hôtel Des Templiers, Piscine & Spa is largely praised for its comfort and quality. Many guests rave about the comfort of the beds, frequently highlighting the use of quality bedding and the overall feeling of coziness. Large beds, including king-size options, often receive particular commendation for providing ample space and support, ensuring a restful night's sleep. The consistently positive feedback emphasizes the delightful experience of sleeping on the hotel's well-made beds with some guests going as far as describing the beds as delicious and blissfully large.
However, there are occasional remarks about the beds being too firm for some guests’ liking and instances where the bedding, including old mattresses and outdated blankets, detracted from the overall experience. A few guests mentioned that the double beds felt a bit narrow, especially considering the hotel's four-star rating. Additionally, some found the practice of using two single beds pushed together less than satisfactory.
Overall, despite a few isolated concerns, the general sentiment is overwhelmingly positive, underscoring the hotel's commendable efforts in ensuring a comfortable and quality sleeping environment for its guests.
Cleanliness
Grand Hôtel Des Templiers, Piscine & Spa consistently impresses with its exceptional cleanliness, offering a pristine environment for a comfortable stay. Guests have repeatedly praised the hotel for its spotless rooms, sparkling bathrooms and immaculately clean facilities. The rooms are described as spacious, bright and very comfortable, often highlighted for their cleanliness and modernity. Daily cleaning services maintain the high standards, ensuring that everything remains neat and in good working order.
Despite a few minor issues, such as some small and worn towels and a couple of isolated incidents regarding room and bathroom cleanliness, the overall impression is overwhelmingly positive. The hotel’s commitment to hygiene is evident with guests frequently noting the clean and secure atmosphere of the property.
Attention to detail in cleaning extends throughout the common areas, maintaining a bright and inviting ambiance. The attentive staff further enhances the experience by consistently delivering generous and thorough cleaning services, contributing to the overall first-class cleanliness of the hotel. In summary, the Grand Hôtel Des Templiers, Piscine & Spa is celebrated for its sparkling clean environment, ensuring guests feel comfortable and at ease during their stay.
Staff
The staff at Grand Hôtel Des Templiers, Piscine & Spa consistently receives glowing feedback from guests, who frequently highlight their exceptional hospitality. Guests describe the team as very accommodating, always willing to go the extra mile to meet their needs. The reception staff, in particular, stand out for being welcoming, attentive and professional.
From helping with parking to making extra night arrangements, the staff's helpfulness is unwavering. They are praised for being efficient and courteous, creating a pleasant atmosphere throughout the guests' stay. Many guests commend the staff for their friendliness and politeness, mentioning their pleasant demeanor and superb service, which keeps the hotel running smoothly.
Reviews often note that the staff couldn't have done more to ensure a comfortable visit with specific mentions of attentive room service and efficient handling of requests. The kind and attentive nature of the team, including the friendly hosts and proprietors, leaves a lasting impression on visitors.
Overall, the staff is noted for their exceptional service-minded approach, forming the backbone of the positive experiences shared by guests. Their efforts in making guests feel welcomed, coupled with their professional yet personable manner, contribute significantly to the hotel's reputation for excellent hospitality.
Wi-Fi
The WiFi at Grand Hôtel Des Templiers, Piscine & Spa has garnered a range of feedback from guests. Common reports indicate that the WiFi is intermittent and sometimes lacks sufficient power. Several guests noted that the connection can be slow and unreliable with occasional difficulty connecting to certain devices, such as Netflix on the TV. In some instances, WiFi connection was not possible in certain rooms. Overall, while the WiFi service is functional, there is room for improvement in terms of consistency and speed.
Pool
The 'Grand Hôtel Des Templiers, Piscine & Spa' features an indoor, heated pool that guests generally find delightful and cozy. Many appreciated the private pool option, highlighting its warmth and privacy. The pool, combined with a sauna area, adds an extra layer of relaxation and is considered a real bonus for many visitors.
However, several guests pointed out that using the pool requires an additional charge, which some felt was excessive and should ideally be included in the room rate. Despite this, the reservation system for pool access, put in place for health reasons, was seen as correct and effective.
The temperature of the pool is comfortable, around 28°C and the overall swimming pool facilities received positive remarks, even though the pool is relatively small.
Overall, the pool and sauna area at this hotel provide a lovely spot to unwind and are seen as pleasant additions to the amenities on offer, though the extra cost might be a consideration for potential guests.
4 Star
Grand Hôtel Des Templiers, Piscine & Spa has gathered mixed reviews regarding its four-star rating, services and facilities. Guests have praised the hotel for its great services, friendly and helpful staff and reasonable prices, highlighting the value for quality provided. However, the experience seems to fall short of the expectations set by its four-star rating. Some guests found the facilities outdated, suggesting that they no longer align with modern four-star standards. While a few praised the grandiosity of the rooms, others felt that the overall offerings did not justify the four-star classification or the price associated with a boutique hotel of this level. There were sentiments that the service might be worthy of a four-star rating, but the same could not be confidently said for the overall experience.
Heated Pool
The Grand Hôtel Des Templiers, Piscine & Spa offers guests the comfort of a heated pool, providing a relaxing and warm swimming experience. Many appreciate the peaceful ambiance of the small pool, which allows for a perfect retreat within the hotel premises. Additionally, the option to rent a private pool and sauna by the hour adds an extra layer of exclusivity and tranquility to the stay. Despite some mentioning minor issues like the water temperature in the shower taking a long time to warm up, the overall feedback highlights the pleasant experience of the hotel's heated pool facilities.
Indoor Pool
The Grand Hôtel Des Templiers, Piscine & Spa features an indoor pool that guests find appealing, describing it as nice and private. The indoor swimming pool area, along with sauna facilities, offers a serene environment for relaxation. However, access to the pool comes with additional charges and must be booked in advance on an hourly basis. While some guests appreciate the exclusivity and private rental option, others note the inconvenience of not having all-day access without prior reservation. Despite these considerations, the indoor pool remains a valued amenity for those looking to unwind in a secluded setting.
Boutique-Style
The Grand Hôtel Des Templiers, Piscine & Spa stands out as a beautiful boutique hotel built in the 1800s, exuding a romantic and whimsical charm that appeals to many visitors. The classic and elegant building showcases remarkable architecture and an authentic interior that enhances its unique character. This stylish accommodation offers a very authentic atmosphere, which is further complemented by its authentic decoration and small, comfy ambiance. Guests appreciate the personalized service typical of a family-run establishment, making this charming hotel feel like a home away from home. Located centrally, it provides a wonderful base for exploring the surroundings while enjoying the heartfelt warmth of a small, charming hotel experience.
Luxury
The Grand Hôtel Des Templiers, Piscine & Spa impresses with its beautiful historical setting and a blend of classic and modern interior designs. Guests are greeted with a sense of regal elegance upon arrival. The hotel offers luxury rooms that are consistently praised for their luxurious feel and traditional French decor. The luxury breakfast is another highlight, enhancing the overall sense of indulgence. Despite some noting the hotel is old-fashioned and no longer entirely modern, the service remains 4-star worthy. Overall, the stay is described as truly luxurious with charming amenities such as plush towels rounding out the experience.
Dog Friendly
Grand Hôtel Des Templiers, Piscine & Spa is known for its welcoming and friendly atmosphere, making guests feel at home during their stay. The staff is consistently praised for being nice and attentive, contributing positively to the overall experience. The hotel is also described as dog friendly with a specific emphasis on warmly welcoming dogs. However, some guests noted extra charges for dogs and mentioned the absence of provided items like baskets or bowls. Despite these small shortcomings, the hotel stands out as a pet-friendly destination for travelers who appreciate the presence of accommodating staff and a hospitable environment.
Yes, Grand Hôtel Des Templiers, Piscine & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Grand Hôtel Des Templiers, Piscine & Spa.
Yes, Grand Hôtel Des Templiers, Piscine & Spa welcomes dogs.
No, parking facilities aren't available at Grand Hôtel Des Templiers, Piscine & Spa.
No, Grand Hôtel Des Templiers, Piscine & Spa doesn't have a gym.