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Summary of reviewsCity Hotel Fortuna Reutlingen enjoys an enviable location just a short walk from the Reutlingen city center, providing easy access to key attractions, dining options, shops and public transportation. Despite its central placement, the hotel offers a relatively quiet and peaceful retreat, complemented by appreciated amenities such as a satisfying breakfast, friendly staff and available parking facilities.
The breakfast offerings are particularly noteworthy, often described as rich, plentiful and diverse with many appreciating the availability of vegan and vegetarian options. The breakfast room and optional terrace seating contribute to a pleasant dining environment, enhanced by attentive and friendly staff. The dinner experience receives more mixed reviews, though many guests note the good taste and quality of the food when available.
Guest rooms are frequently praised for their spaciousness and cleanliness, equipped with useful amenities like spacious closets and comfortable bedding. Some rooms have been recently renovated, promising future improvements. However, certain aspects of the rooms, such as outdated furniture and occasional noise issues, are noted as areas for improvement.
Staff at City Hotel Fortuna Reutlingen receive high accolades for their friendliness and helpfulness, significantly enhancing the overall guest experience through efficient and accommodating service, especially at check-in and throughout guests' stays. The hotel's Wi-Fi service is also highly regarded for its speed and reliability, meeting the needs of both business and leisure travelers.
The hotel’s spa and gym facilities add value, though the spa area is sometimes described as small and underwhelming. The gym, complemented by a sauna, is generally well-received despite some older equipment. Parking options are appreciated for their convenience, though some guests find the additional fees for underground parking a bit high.
While beds are generally comfortable, there are occasional complaints about mattress firmness and bedding cleanliness. Moreover, some amenities and services fall short of four-star expectations, such as outdated facilities and limited breakfast spread for a hotel of its rating.
Overall, City Hotel Fortuna Reutlingen is favored for its prime location, comprehensive breakfast offerings, spacious rooms and commendable staff service, making it a strong choice for both business travelers and those visiting for leisure. Show more
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Hotel with EV Charging Stations
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Standard Double RoomBright room features a TV, minibar, and private bathroom with hairdryer.
Standard Double RoomBright room features a TV, minibar, and private bathroom with hairdryer.
Comfort Double RoomBright room features a TV, minibar, and private bathroom with hairdryer.
This room is located in a more quiet area.
Superior Double RoomBright room features a TV, minibar, and private bathroom with hairdryer.
Budget Double RoomThis twin room provides air conditioning and a flat-screen TV. The unit offers 2 beds.
Budget Double RoomThe double room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath or a shower and a hairdryer. The double room offers a wardrobe, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 2 beds.
Guest Reviews
7.6
Good
Location
City Hotel Fortuna Reutlingen boasts a prime location that resonates well with its guests. Situated just a few minutes' walk from the bustling city center, the hotel stands out as a conveniently positioned hub for exploring Reutlingen. The central location affords quick access to the old town, numerous dining options and essential amenities like shops and public transportation, making it an ideal base for both business trips and leisurely city visits.
Guests appreciate the proximity to key attractions and the pedestrian zone with many highlighting the hotel’s easy accessibility via major roads and the nearby highway. Despite being centrally located, the environment remains relatively quiet, offering a peaceful retreat after a day of sightseeing.
The hotel's advantageous placement pairs well with its other amenities, such as a satisfying breakfast, friendly staff and available parking facilities. Some reviews note that ongoing renovation work promises even greater comfort in the near future.
Overall, City Hotel Fortuna Reutlingen’s great location not only ensures a hassle-free stay with everything within walking distance but also enhances the overall guest experience with convenience and accessibility.
Breakfast
City Hotel Fortuna Reutlingen receives high praise for its breakfast offerings. Guests frequently describe the breakfast as very good, rich and plentiful with a wide variety of options available. The breakfast buffet is especially popular, being noted as extensive, diverse and more than sufficient in quantity. Many find it appealing and lovingly arranged with local specialties and a selection that includes vegan and vegetarian options.
The breakfast experience is appreciated for its generous portions and consistent restocking, ensuring that food remains available even during busy times. Guests can enjoy their meal starting from 6:00 am with extended hours on weekends, allowing for a more relaxed morning. Many also commend the attentive and friendly staff that enhance the breakfast experience.
The dining area, including an option to sit on the terrace, is praised for its ambiance. The breakfast room itself is described as beautiful and large, contributing to a pleasant dining environment. Overall, the breakfast at City Hotel Fortuna Reutlingen is highly regarded, making it a standout feature of the guest experience.
Dinner
City Hotel Fortuna Reutlingen offers a mixed dining experience with many guests finding the restaurant's evening meals pleasing and the atmosphere nice. Several reviews highlight the good taste and quality of the food with some guests describing dinner as very good and even great. However, there are noted inconsistencies with some evenings offering less satisfactory meals, described as inedible or overpriced.
The restaurant's operation schedule could be a concern for some, as it appears to often be closed on weekends and sometimes offers a limited menu. The restaurant also some times lacks flexibility and has been reported to be uncomfortable and inadequately heated in certain circumstances.
For those planning to dine exclusively at the hotel, it might be prudent to check the current status and menu options beforehand. Nonetheless, the hotel's dining services, when available, do seem to possess potential with several positive mentions of taste and quality. For more variety, guests might consider exploring excellent dining options around the area.
Rooms
The rooms at City Hotel Fortuna Reutlingen are consistently praised for their spaciousness with many guests noting the large size of their accommodations. Cleanliness is another positive highlight with several guests mentioning that their rooms were clean and well-maintained. The rooms are equipped with useful amenities, including spacious closets, comfortable mattresses and bedding and even mini fridges in some cases.
Modern furnishings in some rooms receive positive comments and some visitors appreciate the air conditioning and quiet ambiance of rooms facing the back of the hotel. The superior rooms are noted for being particularly spacious and cozy.
However, it's evident that some aspects of the rooms are outdated. Numerous guests mention that the furniture and room facilities are old with carpets that appear worn and some fittings that are yellowed and calcified. There are occasional reports of rooms smelling faintly of smoke and some noise issues from rooms facing the street.
Despite these drawbacks, the friendliness of the staff and the overall comfort of the rooms are valued by guests. Additionally, some rooms have been recently renovated, suggesting ongoing improvements to enhance the guest experience.
Beds
City Hotel Fortuna Reutlingen presents a mixed but generally positive experience when it comes to the comfort of its beds. Many guests praised the hotel for offering comfortable beds and very comfortable mattresses, which contributed to a good night's sleep. Descriptions of the beds included terms such as pleasant, comfortable and high quality, indicating a general satisfaction with bed quality.
Particularly noted were the large and spacious beds, which were appreciated by guests looking for extra room. Some reviews highlighted the modern and high-quality nature of the beds, adding to the overall comfort.
However, it's worth mentioning that some guests found the mattresses too soft and saggy with a few even describing them as worn out or broken. This inconsistency in mattress firmness did affect the comfort level for some visitors, leading to mixed feedback. Additionally, a handful of reviews mentioned that the bedding was not very clean, affecting the overall sleeping experience.
In conclusion, while the majority of reviews are positive about the bed comfort at City Hotel Fortuna Reutlingen, there are some areas for improvement, especially regarding mattress firmness and bedding cleanliness.
Cleanliness
City Hotel Fortuna Reutlingen receives generally positive remarks for its cleanliness, evidenced by recurring guest feedback highlighting very clean rooms and bathrooms. Many described the hotel as clean and functionally furnished, noting particular satisfaction with the cleanliness of the bathrooms and the rooms being spacious and bright. Moreover, the overall atmosphere of the hotel was often found to be modern and tidy.
However, there were some exceptions that guests pointed out. Several reviews mentioned issues such as dusty shelves, aging and musty carpets, unclean windows and occasional lapses in cleaning standards, particularly in bathrooms and on the edges of the beds. Some also noted specific cleanliness concerns like coffee stains and sticky floors in the breakfast room.
Despite these occasional drawbacks, the emphasis on cleanliness remains a strong point for City Hotel Fortuna Reutlingen, contributing to the positive lodging experience for many of its guests.
Staff
At City Hotel Fortuna Reutlingen, the vast majority of guest reviews highlight the friendliness and helpfulness of the hotel staff. Numerous guests noted the exceptionally friendly and accommodating nature of the employees, particularly emphasizing the warm welcome received at check-in and the attentiveness shown throughout their stay. The reception team, in particular, has been praised for their quick and efficient service, ensuring a smooth check-in process even during late hours.
Most guests found the staff to be competent, polite and experienced, successfully fulfilling various requests and adapting to the guests' needs. Many reviews also commended the excellent customer service provided not just at the reception, but also in the bar and the restaurant, where the professional demeanor of the staff enhanced the overall dining experience.
However, not all interactions were universally positive. A few guests experienced less than ideal service from certain members of the reception team, describing them as cold or unfriendly. Despite these occasional lapses, the overall consensus remains positive with the hotel staff generally making a significant effort to maintain a welcoming and hospitable environment.
In conclusion, City Hotel Fortuna Reutlingen boasts largely commendable service, characterized by friendly and helpful staff who strive to ensure a pleasant stay for their guests.
Wi-Fi
City Hotel Fortuna Reutlingen boasts a commendable and reliable Wi-Fi service, making it a convenient choice for travelers requiring strong internet connectivity. Many guests have noted the Wi-Fi's excellent performance, describing it as fast, stable and dependable. The Wi-Fi works well throughout various areas of the hotel, including the breakfast room, ensuring that guests can stay connected while enjoying their morning meal. The automated internet service and ease of access contribute to the overall positive experience. Whether for business or leisure, the solid and fast internet connection at City Hotel Fortuna Reutlingen meets the needs of its visitors efficiently.
Spa
The spa at City Hotel Fortuna Reutlingen receives mixed reviews from guests. On the positive side, the spa and fitness amenities, including a sauna, whirlpool and gym, are appreciated for providing refreshment and a bright atmosphere. Guests mention the nice and warm sauna as well as a fitness room equipped to meet basic needs. However, some guests pointed out that the wellness area, though newly furnished, feels small, poorly decorated and resembles a waiting room with white plastered walls. There were also comments about the sauna often not being turned on during usage hours. Overall, while the spa offers essential amenities, it may not fully meet the expectations of those seeking a more luxurious experience.
Gym
The fitness facilities at City Hotel Fortuna Reutlingen receive generally positive feedback from guests. Many reviews highlight a nice sauna and an overall bright and great fitness room equipped with good machinery. Guests appreciate that the gym is included with their stay, adding value to their experience. While some mention that the gym has older equipment and is somewhat limited in the number of machines, the availability of equipment and a sauna is noted as a top addition to the hotel's amenities. Overall, the fitness area, complemented by the sauna, enhances the stay for those looking to maintain their workout routines.
Parking
City Hotel Fortuna Reutlingen offers a variety of parking options to cater to its guests. The hotel features an underground parking garage, which many guests find clean, convenient and reasonably priced for its purpose. However, some mention the €12 overnight fee as somewhat expensive and suggest that parking should ideally be included in the room rate, especially given the availability of free parking in the surrounding side streets.
In addition to the underground garage, the hotel has ample parking spaces, including free spaces in the courtyard. This courtyard parking, while appreciated, can be tight and may better suit smaller vehicles. For those seeking free parking, there are several spaces available around the hotel, although finding a spot may sometimes be challenging.
Overall, guests appreciate the convenience and range of parking options, despite some complaints about the additional fees associated with the underground garage. The parking situation is generally satisfactory with both paid and free options helping to accommodate the needs of different travelers.
4 Star
City Hotel Fortuna Reutlingen presents a clean environment but falls short of the four-star expectations. Several guests noted that the facilities and services are outdated with some areas showing signs of wear such as limescale fittings in the bathrooms and a lack of air conditioning. The breakfast spread is considered limited for a hotel of its purported rating and the bar and restaurant suffer from understaffing issues. While it is categorized as a four-star hotel, many guests feel it doesn’t quite meet that standard with the overall amenities and condition of the property seeming more economical and reminiscent of a bygone era rather than up to date.
Business
City Hotel Fortuna Reutlingen is highly regarded for its suitability as a business hotel. Many guests have commended its excellent location, making it a prime choice for those visiting on business. The hotel is close to the town center, enhancing convenience for travelers needing access to central amenities.
It is particularly praised for short business trips and overnight stays, offering essential facilities conducive to business needs. The breakfast buffet designed for conference guests is a notable feature, providing a well-presented start to the day.
While the hotel mainly attracts business travelers, it does have some limitations, such as the absence of an iron and kettle in the rooms. Nonetheless, it remains a favored venue for its central location and suitability for short business engagements.
No, City Hotel Fortuna Reutlingen doesn't have any pool.
Yes, a spa is available at City Hotel Fortuna Reutlingen.
Yes, City Hotel Fortuna Reutlingen welcomes dogs.
Yes, parking facilities are available at City Hotel Fortuna Reutlingen.