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Spa Hotel Planinata

Ribarica , 247 Georgi Benkovski Str. (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsSpa Hotel Planinata, situated in the tranquil town of Ribaritsa, offers a serene and beautiful setting perfect for relaxation and adventure. Nestled amid stunning mountain views and beautifully maintained grounds, the hotel's proximity to hiking trails like the Queen's Eco Trail makes it ideal for nature enthusiasts and families alike. Guests emphasize the peaceful atmosphere and convenient access to local historical and natural sites.

The breakfast experience at the hotel is widely acclaimed, featuring a plentiful and diverse selection that caters to various tastes. While occasionally noted as monotonous, the quality and abundance of the options, along with the pleasant surprise of espresso coffee, ensure a delightful start to the day. Dinner at the hotel's restaurant receives mixed reviews; the delicious dishes are praised, though the limited and costly menu can be a drawback.

The rooms are spacious, clean and comfortable, making them well-suited for families. Guests appreciate the cozy environment and the expansive balconies that offer stunning views. Although some rooms feature outdated furniture and lack air conditioning, the overall experience is positive, thanks to the cleanliness, comfort and friendly staff who are both welcoming and efficient.

Cleanliness at Spa Hotel Planinata generally meets guest expectations with many noting the well-maintained rooms and pools. However, there are occasional concerns regarding the upkeep of common areas and certain facilities, suggesting a need for improved attention to detail.

The staff at Spa Hotel Planinata are consistently praised for their friendliness and responsiveness, contributing to a welcoming atmosphere. Guests particularly highlight the helpfulness of the restaurant staff and the prompt resolution of issues.

The hotel's Wi-Fi service could benefit from improvement, as many guests report weak reception and slow speeds, particularly in the rooms. This inconsistency might affect those who require reliable internet access.

While the spa facilities have potential, they often fall short due to maintenance and hygiene issues. The spa area, though featuring a heated indoor pool, steam room and sauna, is often crowded and not directly connected to the hotel, leading to inconvenience. Guests suggest better maintenance and direct access to enhance the experience.

The clean, warm pools are a highlight for many guests, who enjoy both the indoor and outdoor options. However, the pool areas can become crowded and there are occasional maintenance concerns. Addressing these issues could further elevate the experience.

Spa Hotel Planinata's family-friendly environment makes it an excellent choice for vacations with ample space for children to play and explore. The hotel facilitates unique family celebrations and offers comfortable family suites. However, improvements to the kids' playground could enhance the family experience.

While some guests find the beds uncomfortable and dated, there are also positive remarks about the comfort of certain rooms. Prospective visitors might want to inquire about specific bed configurations to ensure a comfortable stay.

In summary, Spa Hotel Planinata offers a serene and scenic retreat with excellent breakfast offerings, spacious rooms and friendly staff. While some areas such as the spa, pool maintenance and Wi-Fi service need attention, the overall experience is positive, making it a favorable choice for families and nature enthusiasts seeking relaxation and adventure in Ribaritsa.
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Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Hotel with Swimming Pool

Indoor Pool Outdoor Pool

Business Hotel

Hotel with Parking

3-Star Hotel

Hotel with Outdoor Pool

Hotel with Indoor Pool

Room Types

Twin Room This room features: - a cable TV - a telephone - a work desk Some rooms have their own private balcony. No capacity for extra beds in this room type.

Standard Suite This spacious suite consists of 1 twin bedroom and a separate living room with a sofa bed. It also has a private balcony. Amenities include a cable TV and a work desk.

Superior Suite This spacious suite consists of 1 quadruple bedroom and a separate living room with a sofa bed. It also has a private balcony. Amenities include a cable TV and a work desk.

Studio with Balcony This suite has a private balcony and includes 2 single beds and a sofa bed. Amenities include a cable TV and a work desk.

Budget Twin Room This room features: - a cable TV - a telephone - a work desk No capacity for extra beds in this room type.

About Spa Hotel Planinata

License: Т3-ЖШ5-9ЩЯ-В1

Guest Reviews

8.1

Very Good

Location

Nestled in the serene town of Ribaritsa, Spa Hotel Planinata boasts a prime location that consistently impresses its guests. The superb setting offers breathtaking mountain views that fill the soul with tranquility. The hotel is surrounded by a beautiful landscape, providing a peaceful and calming atmosphere ideal for true relaxation. Its proximity to hiking trails, including the popular Queen's Eco Trail, makes it perfect for nature enthusiasts seeking adventure and exploration.

Guests frequently highlight the convenience of the location, which combines the charm of a quiet, end-of-city setting with easy access to the area's historical and natural wonders. The hotel's well-maintained garden courtyard and large yard are particularly appreciated by families, as they offer ample space for children to play and explore.

Complimenting its stunning natural surroundings, the hotel features shaded areas around the pool in the afternoon, making it a great spot to unwind after a day of exploring. Clean air and a calm neighborhood further enhance the restful experience.

Overall, the beautiful and tranquil location of Spa Hotel Planinata, along with its fantastic amenities and easy accessibility, make it a wonderful base for anyone looking to immerse themselves in the natural beauty and rich history of this part of Bulgaria.

Breakfast

At Spa Hotel Planinata, guests have consistently praised the breakfast offerings, highlighting both the quality and variety available each morning. Descriptions frequently mention a wonderful, plentiful and diverse selection of food that caters to various tastes. Visitors appreciate the delicious and well-prepared cuisine, often noting that the breakfast is rich and abundant. The availability of fresh and tasty options contributes to the overall positive experience with some reviews even pointing out the pleasant surprise of having espresso coffee.

While most feedback is overwhelmingly positive, a few guests have noted that the breakfast can sometimes be monotonous, though still plentiful. Despite these minor critiques, the general consensus is that the breakfast at Spa Hotel Planinata is a delightful and satisfying start to the day, complemented by polite and smiling staff. With offerings described as on point and at a very good level, the hotel's breakfast service stands out as a notable highlight for many travelers.

Dinner

Spa Hotel Planinata's restaurant offers a dinner experience that has garnered mixed reviews from its guests. A standout aspect consistently highlighted is the delicious food served with multiple mentions of exceptionally tasty dishes being a highlight for diners. The restaurant, described as a good-sized venue, provides a pleasant atmosphere complemented by the beautiful surrounding landscape.

However, there are a few downsides mentioned by guests. Several reviews indicate that the restaurant's menu is quite limited, which could be a drawback for those seeking a variety of options. Some guests felt that the menu did not justify the prices, describing it as poor and too costly. Additionally, there was an isolated incident of dissatisfaction with a specific dish and an unprofessional response from the kitchen staff when feedback was given.

Overall, the restaurant at Spa Hotel Planinata is praised for its delicious food, but potential diners should be aware of the limited menu options and be prepared for potentially higher prices.

Rooms

The rooms at Spa Hotel Planinata are consistently praised for their spaciousness, offering ample space in the bedrooms, bathrooms and terraces. Many guests have noted that the rooms are clean, cozy and well-heated, making them comfortable for a stay. The accommodations are particularly suitable for families, featuring large suites that include multiple bedrooms, living areas and generous balconies with views.

Several reviews highlight the quiet and calming atmosphere with large, clean rooms that contribute to a pleasant experience. Studios and apartments also appear true to their online pictures, delivering exactly what guests expect. Some rooms are described as having outdated furniture, but overall, they remain functional and tidy.

While the absence of air conditioning and some issues like dark rooms and faint cigarette smells were occasionally mentioned, the positives, such as comfortable beds, good furnishings and the accommodating size of the rooms, overshadow minor drawbacks. The staff is noted for their friendliness and efficiency in providing a pleasant stay.

In summary, Spa Hotel Planinata provides spacious, comfortable and clean rooms, ideal for families and those looking for a relaxing retreat with plenty of room to unwind.

Beds

The Spa Hotel Planinata seems to have mixed reviews regarding its beds with some critical feedback on comfort. Many guests found the standard and pull-out beds to be uncomfortable with several comments specifically mentioning the beds had disturbed or old mattresses, which significantly affected their sleep quality. However, there were also positive mentions of comfy beds in the rooms. Travelers looking to stay here might want to inquire specifically about bed configurations and comfort to ensure a good night's sleep, particularly if considering rooms with sofa beds.

Cleanliness

Spa Hotel Planinata offers a mix of reviews when it comes to cleanliness. Many guests appreciated the hotel's cleanliness, noting that the rooms were spacious, clean and cozy. The pools received positive comments for being clean and warm, contributing to a pleasant stay. Several guests mentioned that both the rooms and bathroom areas were consistently clean and well-maintained.

However, some reviews highlighted areas needing improvement. A few guests pointed out that common areas were not always well-cleaned and there were instances of dirt in the rooms, including centuries-old dust in corners. Some guests found specific issues such as a dirty parking area and uncleaned pools disappointing.

While the hotel generally received praise for friendly staff and a pleasant atmosphere, attention to minor cleaning details and certain facilities could enhance the overall guest experience. Despite these occasional shortcomings, many found the hotel clean, calm and comfortable, indicating a generally satisfactory level of cleanliness.

Staff

The reviews of Spa Hotel Planinata consistently highlight the friendly and responsive nature of the staff, creating a welcoming atmosphere for guests. Many guests praised the warmth and attentiveness of the team, specifically mentioning that the restaurant staff were polite and efficient. The rooms were noted for their spaciousness and warmth, further enhancing the overall positive experience.

Despite some isolated incidents of less favorable interactions, such as a few mentions of rudeness from reception staff, the majority of the reviews underscored the staff's professionalism and dedication. Guests appreciated that issues were addressed promptly and several mentioned the exceptional efforts made by staff to accommodate special requests, such as obtaining a birthday cake.

The consistency in positive remarks about the friendliness and helpfulness of the staff, alongside good service in the restaurant, contributed to a generally pleasant stay for most guests at Spa Hotel Planinata.

Wi-Fi

Spa Hotel Planinata offers a satisfying breakfast experience to its guests with numerous reviews highlighting the plentiful and varied array of breakfast options available. Guests frequently mentioned that the breakfast is not only diverse and well-prepared but also available in ample quantities.

However, the Wi-Fi situation at the hotel leaves much to be desired. While some reviews noted that the Wi-Fi works very well in certain areas, many guests reported issues with weak reception, especially in the rooms. Others pointed out that the internet speed is very slow and sometimes the connection is lost. In summary, while the breakfast at Spa Hotel Planinata is a notable highlight, the Wi-Fi service presents some challenges that might affect the overall stay for those who require reliable internet access.

Spa

The spa at Spa Hotel Planinata offers some appealing features but generally falls short in several areas. Guests have noted that while the spa area, which includes a heated indoor pool, steam room and sauna, is nice, it is often crowded and small for the capacity of the hotel. Maintenance and hygiene standards are significant concerns with multiple reviews mentioning that the spa facilities appear neglected. Issues such as non-functioning saunas, low hygiene and the spa taking on water further dampen the experience.

Accessing the spa is not seamless; it is not directly connected to the hotel and guests have to request the reception for the sauna and steam room to be heated, sometimes resulting in a wait of up to an hour. Adds-on like bathrobes come at an extra charge, which adds to guests' dissatisfaction.

Overall, while the spa has potential with its sauna and steam bath in good condition when functional, the low maintenance, small size, outdated facilities and inconvenient access have left many guests feeling that the area is not worth the extra cost and falls below expectations. Improving maintenance and connectivity could significantly enhance the guest experience.

Pool

Spa Hotel Planinata is celebrated for its clean, warm pools, making it a popular feature among guests. The indoor pool, while relatively small, offers a comfortable temperature that attracts many visitors. Though some find its size lacking given the hotel's capacity, the general maintenance of the pool is commendable, contributing to a satisfactory swimming experience.

Guests particularly appreciate the pool being consistently clean and heated, which enhances their relaxation. The outdoor pool also draws praise, especially during warmer months when plenty of sunbeds are available for lounging.

However, there are some critiques regarding the pool area that need addressing. Several reviews mention a strong smell of chlorine, hinting at potential overuse of chemicals. Additional feedback points to overcrowding issues and a lack of warm connectivity between rooms and the pool, which could improve the overall convenience and enjoyment for guests.

A few patrons noted concerns with maintenance with instances of cold water and unclean conditions affecting the overall spa experience. Suggestions for more investment and better upkeep of the pool and spa area are recurrent, indicating room for improvement.

Overall, while the pool at Spa Hotel Planinata offers a pleasant and clean environment, enhancing its maintenance and addressing overcrowding could elevate the guest experience to new heights.

Family

Spa Hotel Planinata appears to be an ideal destination for families seeking a comfortable and enjoyable vacation. The family suites receive high praise for their suitability, offering an excellent environment for all family members. Unique family celebrations find a welcoming home here, making it a standout for special occasions.

Reviews highlight its proximity to nature walks and historical landmarks, adding educational and recreational value to the stay. The hotel is highly recommended for family trips due to its convenient and pleasant atmosphere, although there is room for improvement in the kids' playground facilities.

Overall, Spa Hotel Planinata is greatly appreciated for its family-friendly environment with many guests expressing a keen interest in returning for future family vacations.

3 Star

Spa Hotel Planinata is an ideal destination for family trips, offering a welcoming atmosphere for families. The family suite is particularly noted for its suitability, providing ample space and comfort. The hotel also provides convenient parking facilities, which guests have generally found satisfactory. However, some reviews suggest that the hotel does not fully meet the 3-star rating expectations with comparisons made to a 3-star road motel priced like a 4-star spa hotel. Overall, while the hotel is appreciated for its family-friendly environment and adequate parking, there are mixed opinions regarding its star rating and value for money.

Business

Spa Hotel Planinata offers a substantial and diverse breakfast that consistently receives commendations from its guests. The location is noted for its tranquility, making it an ideal spot for relaxation. While some areas such as the spa and bedroom furniture may benefit from updates, the outdoor pool stands out as a pleasant amenity for visitors. The views from the hotel contribute positively to the overall experience. However, potential business travelers should be aware of some limitations, including a lack of air conditioning and entertainment options, which could affect their stay.

Outdoor Pool

The Spa Hotel Planinata boasts an appealing outdoor space with numerous terraces and balconies praised by guests for their spaciousness and cleanliness. Visitors particularly appreciated the large and well-maintained terrace areas, which provide a comfortable place to relax. Additionally, the length of the outdoor pool was satisfactory for those looking to swim. However, some guests mentioned that the water in the outdoor pool was too cold, which could potentially impact the overall swimming experience. Despite this, the generous and well-kept terrace spaces seem to be a highlight for those staying at the hotel.

Honeymoon

Spa Hotel Planinata offers a relaxing retreat with a plentiful and varied breakfast that receives consistently positive remarks. Guests enjoy the outdoor pool and appreciate the serene views, making it an ideal location for unwinding. On the downside, the hotel lacks air conditioning and entertainment options. Some areas, like the bedroom and the spa, require updates and renovations and the rustic decor might not appeal to everyone. With these considerations, it remains a decent choice for those seeking a peaceful getaway.

Yes, Spa Hotel Planinata has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.

Yes, a spa is available at Spa Hotel Planinata.

No, Spa Hotel Planinata doesn't allow dogs.

Yes, parking facilities are available at Spa Hotel Planinata.

No, Spa Hotel Planinata doesn't have a gym.

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