Monreale Express Ribeirão Preto
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Summary of reviewsMonreale Express Ribeirão Preto stands out for its excellent and strategic location, making it a prime choice for travelers. It's situated in the city center, providing easy access to essential services like supermarkets, banks, shopping centers and key attractions such as the renowned Pinguim Brewery, Pedro II Theater and Praça 15 de Novembro. Guests appreciate the convenience of walking access to numerous shops, pharmacies and restaurants, complementing the overall positive experience.
The hotel also excels in cleanliness, consistently praised for its well-maintained rooms and common areas. The diligent housekeeping staff ensure a spotless environment with fresh bed and bath linens contributing to a comfortable stay. The breakfast is another highlight, lauded for its variety, freshness and taste with prompt service and a pleasant dining area enhancing the morning experience.
Staff at Monreale Express Ribeirão Preto are frequently described as friendly, helpful and professional, contributing significantly to the hotel's welcoming atmosphere. Guests appreciate the dedication and courteous service from the receptionists, housekeeping and kitchen staff.
While the rooms are generally clean and spacious, offering comfortable beds and ample space, some areas require improvement. A few rooms feature outdated decor and uncomfortable mattresses with occasional issues such as noisy air conditioning and dim lighting. Despite these concerns, the overall spaciousness and cleanliness make the rooms a viable option, particularly for families.
The dining experience for dinner receives mixed reviews. Although great service is noted, the lack of a dedicated restaurant and limited meal options are potential drawbacks. Guests often have to rely on ordering food from outside due to the absence of traditional room service and a full menu.
Additionally, the hotel’s Wi-Fi service is inconsistent, performing well in common areas but frequently problematic in individual rooms. The gym receives mixed feedback, appreciated for its functionality and view, but criticized for the condition and need for better maintenance.
Parking also presents challenges with the off-site location requiring reliance on a valet service, which is sometimes slow and costly. Despite these logistical issues, the overall value, cleanliness, great service and excellent location make Monreale Express Ribeirão Preto a recommended accommodation for visitors to the city.
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The hotel also excels in cleanliness, consistently praised for its well-maintained rooms and common areas. The diligent housekeeping staff ensure a spotless environment with fresh bed and bath linens contributing to a comfortable stay. The breakfast is another highlight, lauded for its variety, freshness and taste with prompt service and a pleasant dining area enhancing the morning experience.
Staff at Monreale Express Ribeirão Preto are frequently described as friendly, helpful and professional, contributing significantly to the hotel's welcoming atmosphere. Guests appreciate the dedication and courteous service from the receptionists, housekeeping and kitchen staff.
While the rooms are generally clean and spacious, offering comfortable beds and ample space, some areas require improvement. A few rooms feature outdated decor and uncomfortable mattresses with occasional issues such as noisy air conditioning and dim lighting. Despite these concerns, the overall spaciousness and cleanliness make the rooms a viable option, particularly for families.
The dining experience for dinner receives mixed reviews. Although great service is noted, the lack of a dedicated restaurant and limited meal options are potential drawbacks. Guests often have to rely on ordering food from outside due to the absence of traditional room service and a full menu.
Additionally, the hotel’s Wi-Fi service is inconsistent, performing well in common areas but frequently problematic in individual rooms. The gym receives mixed feedback, appreciated for its functionality and view, but criticized for the condition and need for better maintenance.
Parking also presents challenges with the off-site location requiring reliance on a valet service, which is sometimes slow and costly. Despite these logistical issues, the overall value, cleanliness, great service and excellent location make Monreale Express Ribeirão Preto a recommended accommodation for visitors to the city.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Guest Reviews
Monreale Express Ribeirão Preto boasts an excellent and strategic location, positioning it as a prime choice for travelers wanting to explore the heart of the city. Located just a few steps from the renowned Pinguim Brewery, the hotel is right in the city center, providing easy access to essential services like supermarkets, banks and shopping centers. Guests appreciate its proximity to key attractions such as the Pedro II Theater and Praça 15 de Novembro, making it ideal for both leisure and business stays.
The hotel offers convenient walking access to numerous shops, pharmacies and restaurants, enhancing the overall convenience for guests who prefer to explore the city on foot. Despite some concerns about safety at night, the generally positive reviews highlight the exceptional cost-benefit ratio, attentive staff service and clean, spacious rooms.
Complementing the advantageous location are various appreciated amenities, including a rich breakfast, which consistently garners praise. The blend of a fantastic central location, cleanliness, comfort and excellent service makes Monreale Express Ribeirão Preto a recommended accommodation option for those visiting Ribeirão Preto.
The breakfast at 'Monreale Express Ribeirão Preto' has received widespread praise from guests for its variety, freshness and taste. Many reviewers highlight the attentive service and cleanliness, alongside the diverse options available, which cater to a range of preferences. The breakfast area is often described as spacious and pleasant, contributing to a comfortable dining experience. Guests appreciate the prompt restocking of items, ensuring a constant availability of fresh food. Although a few noted areas for improvement, such as adding more variety or specific dietary options, the overall sentiment is overwhelmingly positive. The breakfast is often lauded as an excellent start to the day with phrases such as "wonderful breakfast" and "excellent breakfast" frequently appearing. Some guests also mention the pleasant memories associated with items like yogurt, adding a nostalgic touch to their stay. Despite minor criticisms, the breakfast at this hotel consistently impresses with its quality and service.
Guests of Monreale Express Ribeirão Preto have shared mixed feedback regarding dinner at the hotel. On the positive side, many appreciated the great service and prompt assistance in the canteen or dining hall. The swift service and hospitality, such as that provided by the valet Júlio, stood out as particularly helpful.
Despite these positive service aspects, there are notable drawbacks. The hotel lacks a dedicated restaurant and a menu, which means there is no traditional room service and guests sometimes need to order food from outside. The dining options are further limited to a buffet available during the night, charged per person and there is a noted lack of clear instructions on how to use room service, contributing to some confusion.
Overall, while the staff's dedication and service receive high praise, the absence of a full restaurant and limited meal options could be a concern for guests seeking more comprehensive in-house dining experiences.
Monreale Express Ribeirão Preto receives a mix of feedback regarding its rooms, highlighting both notable positive aspects and areas needing improvement. On the plus side, guests frequently mention that the rooms are clean and spacious with comfortable beds and well-maintained linens. Many rooms feature wooden floorboards, balconies with city views and ample space, making them particularly suitable for families and larger groups. The overall cleanliness and comfort, alongside helpful and polite staff, add to the positive experience.
However, several reviewers point out that some rooms are in dire need of renovation with outdated decor, old furniture and problematic features such as noisy air conditioning and dim lighting. Mattresses in certain rooms were described as old and uncomfortable and there are mentions of rooms being smaller than expected. Issues like broken closet doors, initial unavailability of comforters and rusty metal doors are commonly cited, detracting from the overall experience. Furthermore, some guests experienced rooms that were too bright or acoustically poor, leading to disturbed sleep.
Despite these concerns, the hotel’s spacious rooms and cleanliness make it a viable option, especially for short stays or for guests who do not mind the dated appearance and occasional maintenance issues.
The reviews for Monreale Express Ribeirão Preto indicate a mixed experience regarding the beds. Many guests appreciated the large, comfortable beds and highlighted the good bed linens and overall cleanliness. Several reviews specifically mentioned new, very comfortable double beds and fresh, clean sheets. Words like giant, big and spacious frequently described the beds with many guests finding them soft and highly comfortable.
However, there were considerable complaints about bed comfort. Issues ranged from uncomfortable and noisy beds to old and worn mattresses needing replacement. A significant number of guests found the pillows to be uncomfortable with some calling them very old and expired. Instances of double beds being made up of two single beds pushed together, causing discomfort, were also noted. While the atmosphere and room arrangements were generally described as comfortable, the inconsistency in bed quality suggests varying experiences for guests.
Monreale Express Ribeirão Preto has garnered considerable praise for its cleanliness, frequently described as impeccable and well-maintained. Guests consistently highlight the spotless condition of both rooms and common areas. The bed and bath linens are often acknowledged for their freshness, contributing to a comfortable stay. The overall environment of the hotel is praised for being clean and organized, often described as pleasant and tidy.
The bathrooms generally receive positive feedback for cleanliness, though a few reviewers noted areas for improvement, such as the cleaning of bathroom walls and occasional issues with the air conditioning. Despite these minor concerns, the hotel’s hygiene standards are frequently commended with many guests impressed by the hotel's immaculate state upon their arrival.
The housekeeping staff is noted for their diligent maintenance, providing daily cleaning services that ensure a high level of cleanliness throughout the hotel. The hotel’s general facilities are recognized for being clean, well-maintained and equipped with adequate cleaning products, which seems to reassure guests in terms of overall sanitation.
However, there are occasional remarks about specific incidences of subpar cleanliness, including dirty tables and issues with bathroom cleanliness in certain rooms. These seem to be outliers, as the general consensus applauds the hotel’s dedication to cleanliness.
Overall, Monreale Express Ribeirão Preto appears to maintain a high standard of cleanliness that significantly enhances the guest experience, despite a few isolated issues. The consistent emphasis on hygiene and organization contributes to a welcoming and comfortable stay.
Monreale Express Ribeirão Preto enjoys high praise for its staff, who are frequently described as friendly, helpful and professional. The level of customer service is often highlighted as exceptional with specific mention of employees like Diego, Mariana and Durval providing outstanding assistance. Guests consistently note the attentiveness and politeness of the staff, from the receptionists to the valet service, making check-in and check-out processes smooth and efficient. The hotel's customer-oriented approach is evident across various departments, including reception, housekeeping and the kitchen staff, who contribute to a welcoming and pleasant stay. However, occasional feedback indicates inconsistency with a few guests mentioning unfriendly interactions or slow service at the reception. Overall, the hotel staff's dedication and courteous service significantly enhance the guest experience, leaving a lasting positive impression.
The wifi experience at Monreale Express Ribeirão Preto varies greatly among guests. While some highlight the good signal and speed, noting that it works particularly well in common areas, others face significant issues with connectivity, especially in individual rooms. Reviews mention fluctuating signals, frequent disconnections and occasional complete non-availability. There are also comments on the need for improvement, reflecting dissatisfaction with slow or limited access and security concerns. Consistency of the Wi-Fi service emerges as a primary concern with several guests experiencing prolonged outages. Despite these issues, there are positive remarks on instances where the wifi performed adequately or even excellently. Overall, reliable internet can be found in the hotel's communal spaces, but room-specific experiences may vary.
The gym at Monreale Express Ribeirão Preto receives mixed feedback from its guests. While some find the gym to be satisfactory and serving its purpose, others note that the fitness area is small, cramped and in need of updates and cleaning. Despite issues such as rusty equipment, spider webs, disorganization and occasional closures, guests appreciate the ample equipment available and the beautiful view from the gym. The opening time at 7am is convenient for early risers. However, there are suggestions for better maintenance, improved cleanliness and the addition of amenities like hairdryers. Overall, the gym is functional for those looking to keep up with their fitness routines during their stay.
The guest reviews of Monreale Express Ribeirão Preto generally highlight several key aspects of the hotel's parking arrangements. The parking is located off-site, often described as being a considerable distance from the hotel with some references noting it is about one or two blocks away. This separation means that guests rely heavily on a valet service to manage their vehicles.
The sentiment towards the valet service is mixed; some guests appreciate its availability and describe it as good or excellent, noting it as a convenient way to handle the parking distance. However, there are frequent mentions of delays and slow service, causing frustration among guests.
Guests also express concerns about the cost of parking, emphasizing that it is not included in the room rate and must be paid separately. There is a consistent mention of the charges being high with some reviews specifically calling the parking fees "very expensive."
The hotel does not have its own on-site parking and this arrangement appears to cause some inconvenience. Guests mentioned the complexity and bureaucracy involved in the parking process, as well as the difficulty in unloading luggage due to the lack of direct access to parking on the hotel premises.
Overall, the parking situation at Monreale Express Ribeirão Preto stands out as a notable issue among guests with concerns about distance, cost and the efficiency of the valet service being the primary points of feedback.
Monreale Express Ribeirão Preto offers various facilities and amenities that cater well to families, making it a suitable option for family trips. The hotel provides family suites and rooms that comfortably accommodate families of varying sizes, including options for up to four people and larger suites for bigger groups. Guests have noted that the rooms are prepared for family stays, often providing extra beds for children, ensuring convenience and comfort for the entire family.
The accommodations are praised for being great for overnight stays during car trips and general family leisure time with special mentions of the spaciousness and suitability of the junior suites that can accommodate a couple with two children. Many families have appreciated the thoughtful amenities and the overall family-friendly environment, highlighting the excellent cost-benefit ratio for family stays.
However, it's important to be cautious about some aspects such as the safety of windows in the rooms, which were pointed out as dangerous for children. Noise levels in the early morning, especially from young teens, were also mentioned as a potential disturbance. Additionally, the fixed breakfast hours might not be flexible enough for families with children needing different meal schedules. Despite these drawbacks, many reviews suggest that Monreale Express Ribeirão Preto remains a generally favorable choice for family accommodations.
Monreale Express Ribeirão Preto offers a commendable experience for a three-star hotel. The facilities and services align with its rating, providing reasonable comfort and service levels typical of a three-star establishment. Guests consistently highlight a great cost-benefit ratio, making it a cost-effective choice for travelers.
The hotel enjoys a great location and a quiet atmosphere, ideal for overnight stays. Visitors describe their stays as pleasant and satisfactory, noting that while there is nothing extraordinary, all the essentials are well-covered. It is often recommended by guests for its value for money.
Some areas for improvement include the noisy air conditioning units that need updating and the absence of an onsite parking lot, which inconveniences guests despite being a payable service. Breakfast receives positive feedback but could benefit from more variety.
Overall, Monreale Express Ribeirão Preto delivers an experience that meets the expectations of a three-star rating with particular praise for its cost-benefit efficiency and good basic amenities.
The Monreale Express Ribeirão Preto is acclaimed by guests as an excellent choice for business travelers. Its convenient location near corporate offices and central positioning in the city makes it advantageous for those on work trips. The well-equipped business center and overall good maintenance of the hotel are frequently highlighted features. Efficient service and prompt valet service add to a seamless experience, essential for the business-oriented organization.
While some reviews mention the need for room and bathroom renovations, the hotel generally meets the needs of both business and leisure guests. Many reviews emphasize the hotel's practicality for study or work, offering a good cost-benefit ratio. It’s suitable for varying purposes, from business to leisure, having comfortable rooms and a solid customer service response time. However, one minor drawback noted is the distance of the parking lot from the reception, which might require additional time management for business guests.
Overall, Monreale Express Ribeirão Preto stands out as a reliable and practical option for those traveling for work, supported by efficient services and a strategic location.
Monreale Express Ribeirão Preto presents a generally favorable environment for guests with disabilities, featuring comprehensive accessibility throughout its facilities. The hotel provides accessible rooms, equipped with amenities like shower chairs and baths tailored for special needs. Elevators and other services support wheelchair accessibility, contributing to an overall accessible setting. Additionally, the hotel’s location allows easy access to nearby restaurants and stores. However, some areas, such as bathroom doors, may be too narrow for wheelchair users and the installation of safety bars in the bathroom areas could enhance security for those with mobility issues. Despite these minor concerns, the hotel largely meets the accessibility needs of its guests.
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Location
The hotel offers convenient walking access to numerous shops, pharmacies and restaurants, enhancing the overall convenience for guests who prefer to explore the city on foot. Despite some concerns about safety at night, the generally positive reviews highlight the exceptional cost-benefit ratio, attentive staff service and clean, spacious rooms.
Complementing the advantageous location are various appreciated amenities, including a rich breakfast, which consistently garners praise. The blend of a fantastic central location, cleanliness, comfort and excellent service makes Monreale Express Ribeirão Preto a recommended accommodation option for those visiting Ribeirão Preto.
Breakfast
Dinner
Despite these positive service aspects, there are notable drawbacks. The hotel lacks a dedicated restaurant and a menu, which means there is no traditional room service and guests sometimes need to order food from outside. The dining options are further limited to a buffet available during the night, charged per person and there is a noted lack of clear instructions on how to use room service, contributing to some confusion.
Overall, while the staff's dedication and service receive high praise, the absence of a full restaurant and limited meal options could be a concern for guests seeking more comprehensive in-house dining experiences.
Rooms
However, several reviewers point out that some rooms are in dire need of renovation with outdated decor, old furniture and problematic features such as noisy air conditioning and dim lighting. Mattresses in certain rooms were described as old and uncomfortable and there are mentions of rooms being smaller than expected. Issues like broken closet doors, initial unavailability of comforters and rusty metal doors are commonly cited, detracting from the overall experience. Furthermore, some guests experienced rooms that were too bright or acoustically poor, leading to disturbed sleep.
Despite these concerns, the hotel’s spacious rooms and cleanliness make it a viable option, especially for short stays or for guests who do not mind the dated appearance and occasional maintenance issues.
Beds
However, there were considerable complaints about bed comfort. Issues ranged from uncomfortable and noisy beds to old and worn mattresses needing replacement. A significant number of guests found the pillows to be uncomfortable with some calling them very old and expired. Instances of double beds being made up of two single beds pushed together, causing discomfort, were also noted. While the atmosphere and room arrangements were generally described as comfortable, the inconsistency in bed quality suggests varying experiences for guests.
Cleanliness
The bathrooms generally receive positive feedback for cleanliness, though a few reviewers noted areas for improvement, such as the cleaning of bathroom walls and occasional issues with the air conditioning. Despite these minor concerns, the hotel’s hygiene standards are frequently commended with many guests impressed by the hotel's immaculate state upon their arrival.
The housekeeping staff is noted for their diligent maintenance, providing daily cleaning services that ensure a high level of cleanliness throughout the hotel. The hotel’s general facilities are recognized for being clean, well-maintained and equipped with adequate cleaning products, which seems to reassure guests in terms of overall sanitation.
However, there are occasional remarks about specific incidences of subpar cleanliness, including dirty tables and issues with bathroom cleanliness in certain rooms. These seem to be outliers, as the general consensus applauds the hotel’s dedication to cleanliness.
Overall, Monreale Express Ribeirão Preto appears to maintain a high standard of cleanliness that significantly enhances the guest experience, despite a few isolated issues. The consistent emphasis on hygiene and organization contributes to a welcoming and comfortable stay.
Staff
Wi-Fi
Gym
Parking
The sentiment towards the valet service is mixed; some guests appreciate its availability and describe it as good or excellent, noting it as a convenient way to handle the parking distance. However, there are frequent mentions of delays and slow service, causing frustration among guests.
Guests also express concerns about the cost of parking, emphasizing that it is not included in the room rate and must be paid separately. There is a consistent mention of the charges being high with some reviews specifically calling the parking fees "very expensive."
The hotel does not have its own on-site parking and this arrangement appears to cause some inconvenience. Guests mentioned the complexity and bureaucracy involved in the parking process, as well as the difficulty in unloading luggage due to the lack of direct access to parking on the hotel premises.
Overall, the parking situation at Monreale Express Ribeirão Preto stands out as a notable issue among guests with concerns about distance, cost and the efficiency of the valet service being the primary points of feedback.
Family
The accommodations are praised for being great for overnight stays during car trips and general family leisure time with special mentions of the spaciousness and suitability of the junior suites that can accommodate a couple with two children. Many families have appreciated the thoughtful amenities and the overall family-friendly environment, highlighting the excellent cost-benefit ratio for family stays.
However, it's important to be cautious about some aspects such as the safety of windows in the rooms, which were pointed out as dangerous for children. Noise levels in the early morning, especially from young teens, were also mentioned as a potential disturbance. Additionally, the fixed breakfast hours might not be flexible enough for families with children needing different meal schedules. Despite these drawbacks, many reviews suggest that Monreale Express Ribeirão Preto remains a generally favorable choice for family accommodations.
3 Star
The hotel enjoys a great location and a quiet atmosphere, ideal for overnight stays. Visitors describe their stays as pleasant and satisfactory, noting that while there is nothing extraordinary, all the essentials are well-covered. It is often recommended by guests for its value for money.
Some areas for improvement include the noisy air conditioning units that need updating and the absence of an onsite parking lot, which inconveniences guests despite being a payable service. Breakfast receives positive feedback but could benefit from more variety.
Overall, Monreale Express Ribeirão Preto delivers an experience that meets the expectations of a three-star rating with particular praise for its cost-benefit efficiency and good basic amenities.
Business
While some reviews mention the need for room and bathroom renovations, the hotel generally meets the needs of both business and leisure guests. Many reviews emphasize the hotel's practicality for study or work, offering a good cost-benefit ratio. It’s suitable for varying purposes, from business to leisure, having comfortable rooms and a solid customer service response time. However, one minor drawback noted is the distance of the parking lot from the reception, which might require additional time management for business guests.
Overall, Monreale Express Ribeirão Preto stands out as a reliable and practical option for those traveling for work, supported by efficient services and a strategic location.
Accessible
No, Monreale Express Ribeirão Preto doesn't have any pool.
No, a spa isn't available at Monreale Express Ribeirão Preto.
No, Monreale Express Ribeirão Preto doesn't allow dogs.
Yes, parking facilities are available at Monreale Express Ribeirão Preto.
Yes, Monreale Express Ribeirão Preto has a gym.
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