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Summary of reviewsThe Wingate by Wyndham New Castle - Glenwood Springs is ideally located near major highways, making it effortless for travelers to access nearby attractions like Glenwood Springs and Aspen. The serene surrounding area, coupled with nearby shopping and dining options, adds to the convenience and appeal, especially for those traveling long distances or with pets.
The complimentary breakfast receives mixed reviews. While many guests appreciate the friendly staff and varied options like eggs, sausage and pancakes, others feel the selection is limited and lacks enough hot and protein-rich foods.
Guests generally find the hotel's rooms spacious, clean and comfortably equipped with basic amenities such as mini-fridges and microwaves. However, some issues like dated decor, occasional maintenance lapses and inconsistent cleanliness suggest room for improvement. Despite these concerns, the overall environment is seen as functional and comfortable for short stays.
Cleanliness is mostly praised with many guests noting well-maintained rooms and facilities. Issues like dirty floors, mold or pests, though infrequently mentioned, highlight areas needing better attention. Positive feedback often emphasizes the welcoming and clean atmosphere maintained by the diligent staff and owners.
The staff at Wingate by Wyndham New Castle - Glenwood Springs are widely celebrated for their warm, accommodating service. Polite and attentive front desk personnel and commendable housekeeping contribute significantly to guest satisfaction, even if occasional reports of less-than-friendly interactions exist.
The hotel's free WiFi can be hit-or-miss, performing adequately in the lobby but running slow in some rooms. For those relying heavily on internet access, this might present a challenge.
The indoor pool and hot tub are generally well-received when operational, offering a nice place to relax. However, frequent maintenance issues and inconsistent cleanliness detract from the experience.
Ample, well-lit parking is a strong point with guests reporting easy access and plenty of available spots despite minor concerns about the parking lot's layout.
Comfortable beds are a frequent highlight, although opinions on bed firmness vary widely. Some guests find the beds too hard, which could affect sleep quality.
Dining and facilities are on par for a budget-friendly hotel, though aimed primarily at offering basic, satisfactory amenities rather than high-end services.
For business travelers, the hotel provides efficient, clean rooms and a well-equipped business center, ensuring a hassle-free stay despite the basic breakfast options.
Pet owners appreciate the dog-friendly accommodations with hardwood floors, though occasional noise and room cleanliness issues can be a drawback.
In summary, Wingate by Wyndham New Castle - Glenwood Springs stands out for its convenient location, friendly staff and clean, comfortable rooms. While there are mixed reviews in specific areas such as breakfast variety and WiFi reliability, it remains a practical, budget-friendly choice offering solid value and basic comforts for various travelers.
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