GRAN HOTEL VICTORIA

Rivas 11.43842600, -85.82860300 , Calle Central Oeste Costado Sur Parque Evaristo Carazo (Show on Map)


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Summary of reviewsGran Hotel Victoria, located in the heart of Rivas, stands out for its prime location, making it an ideal base for guests eager to explore the city's main attractions. Surrounded by restaurants, shops and markets and with easy access to the cathedral and improved pedestrian streets, the hotel offers a blend of convenience and charm. This central placement allows guests to immerse themselves in the vibrant local atmosphere while enjoying a peaceful and safe environment.

The hotel’s breakfast experience is widely praised, offering a variety of delicious options that cater to different preferences, including both typical and American cuisine. Despite minor issues like limited vegan choices and occasional service delays, the quality and diversity of the breakfast menu contribute significantly to guest satisfaction.

Dinner at the hotel's Vivaz restaurant receives mixed feedback. While many guests appreciate the good quality and fresh ingredients of the reasonably priced menu, others find the food average and have reported hygiene concerns. Nonetheless, the overall dining experience, noted for its good taste, remains appealing for many visitors.

Guest rooms at Gran Hotel Victoria are frequently highlighted for their spaciousness, cleanliness and comfort. With large, well-appointed areas and amenities like comfortable beds and air-conditioning, the rooms provide a cozy and restful stay. Some minor maintenance issues and Saturday night noise are mentioned, but they do not detract from the overall positive impression.

Cleanliness is a strong point at the hotel, often described as spotless and well-maintained. Although there are occasional reports of the pool area needing better upkeep, the hotel's commitment to cleanliness ensures a hygienic environment for guests.

The hotel staff receive high praise for their friendliness and attentiveness, consistently contributing to a welcoming and supportive guest experience. Their exceptional service enhances the overall appeal of the hotel with many guests noting the staff's willingness to go above and beyond.

The pool area is generally appreciated as a pleasant and relaxing amenity, despite occasional maintenance issues. Descriptions like "refreshing" and "lovely" reflect the positive experiences of many guests, although some report cleanliness concerns upon arrival.

Parking is available, albeit not directly on the hotel premises; it is located about a block away. While secure, some guests find the distance inconvenient and note the small size of the parking lot.

Overall, Gran Hotel Victoria offers a combination of convenience, comfort and cleanliness, bolstered by excellent staff service and a variety of amenities that make for a pleasant stay. Despite some areas needing minor improvements, the positive aspects dominate guest reviews, making it a highly recommended choice for travelers visiting Rivas.
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Romantic Hotel

Hotel with Swimming Pool

  Outdoor Pool  


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4-Star Hotel

Hotel with Outdoor Pool

Room Types
Deluxe Queen Room This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit has 1 bed.

Deluxe Twin Room This air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 2 beds.

Deluxe Queen Suite This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Boasting a balcony with garden views, this suite also offers air conditioning and a flat-screen TV with cable channels. The unit has 1 bed.

Studio - Disability Access This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Featuring a terrace with garden views, this suite also provides air conditioning and a flat-screen TV with cable channels. The unit offers 1 bed.

Guest Reviews
Location
Gran Hotel Victoria boasts a prime location right in the heart of Rivas, making it an ideal choice for travelers who wish to stay in the center of the city. Positioned next to the main square and directly opposite the park, the hotel is surrounded by a variety of restaurants, shops and markets, ensuring that guests have everything they need within walking distance. The historic setting enhances the charm with beautiful, large rooms that add to the comfort of the stay.

The hotel's superb location allows guests to easily access local attractions, such as the nearby cathedral and the newly improved pedestrian streets. The proximity to the bus terminal adds convenience for those looking to explore further. Whether for food, shopping or simply soaking in the essence of Rivas, Gran Hotel Victoria's central placement makes it an excellent base. The peaceful and safe environment of the hotel complements its vibrant surroundings, offering a perfect blend for both relaxation and exploration.

Breakfast
GRAN HOTEL VICTORIA offers a breakfast experience that generally receives high praise from its guests. The breakfast is described as delicious, great and excellent with many highlighting the variety and quality of the options available. Guests appreciate the inclusion of both typical and American cuisine, offering plenty of choices to cater to different preferences. The food quality is repeatedly noted as very good, making for enjoyable dining every morning.

The complimentary breakfast is often highlighted as a significant perk with many guests expressing satisfaction over the tasty and diversified menu. However, there are some minor hiccups mentioned, such as the lack of vegan options and occasional delays in service with some guests waiting longer for their orders to be taken or served even when the dining area isn't crowded.

Despite these small drawbacks, the overall sentiment remains positive. Guests underline that the plentiful and varied breakfast offerings contribute significantly to their pleasant stay at GRAN HOTEL VICTORIA.

Dinner
Guests at the GRAN HOTEL VICTORIA have shared varied experiences with the hotel's dining options, particularly at the Vivaz restaurant. Overall, there is a general appreciation for the good quality and freshness of the food. Several reviews highlight that the food is tasty and delicious with some noting that it is available at excellent prices and offers a good selection.

However, not all feedback was positive. A few guests found the food to be merely average or uninspired and there were instances of long wait times for dishes. There were also disturbing reports of poor hygiene, including a fly in the coffee and rotten fruit being served.

Despite these negative experiences, many guests still found the overall food quality to be commendable. The emphasis on good taste and fresh ingredients was noted by several reviewers, suggesting that the dining experience, while somewhat mixed, still holds appeal for numerous visitors to the hotel.

Rooms
Gran Hotel Victoria offers a range of spacious and comfortable rooms, highly praised by guests for their cleanliness and generous size. Many reviews highlight the large, well-appointed rooms that come with big, comfortable beds and multiple pillow options. The rooms are described as cozy and often emitting a pleasant scent.

The hotel ensures a quiet and restful stay, especially in rooms equipped with air-conditioning and good Wi-Fi. Despite a few minor issues like falling shower curtains and occasional noise on Saturday nights, the overall sentiment remains positive regarding room size and comfort. Guests appreciate the charming appearance of the accommodations, noting their cleanliness and the thoughtful inclusion of amenities like cups and toiletries.

The hotel's common areas, including a beautiful terrace and pool, add to the overall pleasant experience. Good parking options are available, although there is no indoor parking. Some reviews mention the need for better room preparation and updating basic features, but these do not overshadow the praise for spaciousness and comfort that defines the Gran Hotel Victoria.

Beds
Gran Hotel Victoria receives a mix of feedback regarding its beds. Several guests commend the hotel for its big, queen-size and super comfortable beds, highlighting them as a standout feature. Reviewers frequently mention comfortable and supportive sleeping experiences with references to great beds and pillows. However, there are mixed opinions with some guests finding the beds uncomfortable, describing them as hard or too short. Despite these criticisms, many guests still report positive sleeping experiences thanks to the generally spacious and well-equipped bedrooms.

Cleanliness
At the GRAN HOTEL VICTORIA, cleanliness stands out as a highlight for many guests. The hotel consistently garners praise for being very clean and tidy with several guests noting that everything is always very clean. The overall cleanliness creates a peaceful and pleasant atmosphere, making it a central and serene place to stay. Guests frequently describe the hotel as spotlessly clean and highlight perfect cleanliness as one of its excellent features.

However, a few guests mentioned that the pool area did not meet their cleanliness expectations during their visit. While the rooms were generally well-maintained, some guests had to request cleaning service in the afternoons. Despite these minor setbacks, the hotel's dedication to cleanliness remains a strong point in most reviews, ensuring a comfortable and hygienic experience for its visitors.

Staff
Visitors to GRAN HOTEL VICTORIA consistently highlighted the hotel staff's exceptional performance. Numerous reviews praised the staff for being friendly, attentive and always ready to assist. Guests found the team to be exceptionally helpful and welcoming with several individuals receiving special mentions for their outstanding service. The staff's professionalism and friendliness were recurrent themes, making a strong impression on visitors. Reports of the staff going out of their way to help guests were common, adding to the positive perception. It's clear that the hotel's team contributes significantly to creating a pleasant and supportive environment, enhancing the overall guest experience at the hotel. Even though there were occasional comments about indifference, the vast majority of feedback focused on the staff's eagerness to provide exceptional service.

Pool
The pool at GRAN HOTEL VICTORIA has received a mix of reviews from guests. Many have praised it as refreshing, stunning, lovely and overall a great place to relax. Descriptors such as "very nice," "nice" and "very clean" frequently appear, painting a picture of a generally well-received amenity. Guests appreciate the opportunity to relax and enjoy a dip with several noting the refreshing experience the pool offers.

However, there have been mentions of maintenance issues with some guests noting the pool was dirty or in need of better upkeep. There were also a few comments about noise in the pool area and isolated incidents where guests couldn't use the pool due to cleanliness issues upon their arrival. Despite these occasional drawbacks, the pool area is predominantly seen as a positive feature that contributes to the overall enjoyment of the hotel stay.

Parking
At Gran Hotel Victoria, guests can find parking, though it is not directly on the hotel premises. The available parking is situated about one block away, a distance that some guests noted was not too far. This private parking lot provides a secure option for visitors who prefer to drive. However, there are mixed comments about the convenience with a few mentioning that the parking lot can feel a bit far from the hotel. There have been reports of the parking lot being small and an incident involving valet parking, which is typically not offered, where a vehicle was left unattended in the street. Overall, while there is parking available, the distance and size of the parking lot may require a short walk and some planning.


Yes, GRAN HOTEL VICTORIA has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at GRAN HOTEL VICTORIA.

Yes, GRAN HOTEL VICTORIA welcomes dogs.

Yes, parking facilities are available at GRAN HOTEL VICTORIA.

No, GRAN HOTEL VICTORIA doesn't have a gym.

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