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Madareem Hotel

Riyadh , King Khalid International Airport Road, P.o.box 103308 (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsMadareem Hotel receives high praise for its strategic location near the airport and key business hubs in Riyadh, making it ideal for both business and leisure travelers. The hotel's location is quiet and luxurious, offering convenient access to local attractions and ample parking. Many guests commend the hotel's clean and well-maintained atmosphere, underscored by the friendly and professional staff who go out of their way to accommodate guests.

The rooms at Madareem Hotel are often described as spacious, modern and comfortable with some including luxury amenities like Jacuzzis. Guests particularly appreciate the cleanliness and maintenance of the rooms, although some note minor issues such as occasional noise, malfunctioning refrigerators and air conditioning problems. On the whole, the hotel provides a comfortable and quiet retreat with convenient proximity to malls and other facilities.

Breakfast at the hotel is somewhat divisive with numerous guests appreciating the variety and cleanliness of the offerings, though some criticize the lack of quality and variety, particularly given the hotel's five-star claims. Dinner experiences are similarly mixed with guests enjoying the delicious and fresh food during breakfast and lunch but pointing out that the buffet dinners fall short in quality and consistency.

The gym receives high marks for its cleanliness and quality equipment, although the hours for female guests are limited. The outdoor pool is also praised for its cleanliness and attractiveness, though the restrictive hours and lack of access for women are noted drawbacks.

Parking services at the hotel are frequently commended for their efficiency, despite some minor issues such as the lack of free parking and underground facilities. Family travelers find the hotel accommodating, highlighting the family rooms, pool and professional staff, notably commendable individuals like Saud Al-Otaibi.

WiFi connectivity, however, is a recurring problem for many guests with consistent reports of slow speeds and frequent connection issues impacting their overall experience.

While the bedding receives mixed reviews—many guests find the beds comfortable, others experience discomfort, likening the beds to solid concrete. Concerns about bedding cleanliness and condition are also raised.

Overall, Madareem Hotel provides a commendable experience, particularly for its location, cleanliness and staff service, justifying its four-star rating despite some areas needing improvement like dining quality and WiFi connectivity.
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Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Room Types

Standard Twin Room Featuring free Wi-Fi, this air-conditioned room is decorated with warm colours and carpeted floors. It includes 2 double beds, a living room with a flat-screen satellite TV, a minibar and a kitchenette. The private bathroom comes with a bath, a shower and offers a hairdryer and free toiletries.

Standard King Room Featuring free Wi-Fi, this air-conditioned room is decorated with warm colours and carpeted floors. It includes a living room with a flat-screen satellite TV, a minibar and a kitchenette. The private bathroom comes with a bath, a shower and offers a hairdryer and free toiletries.

Junior Suite Featuring free Wi-Fi, this spacious, air-conditioned suite is decorated with warm colours and carpeted floors. It includes a living room with a flat-screen satellite TV, a minibar and a kitchen. The private bathroom comes with a bath, a shower and offers a hairdryer and free toiletries.

Executive Suite Includes a spacious bathroom with a spa bath.

Deluxe Villa Featuring free Wi-Fi, this spacious, air-conditioned Villa is decorated with warm colours and carpeted floors. It includes 3 bedrooms, a living room with a flat-screen satellite TV, a minibar and a kitchen. The private bathrooms comes with a bath, a shower and offers a hairdryer and free toiletries.

Pool Villa Featuring free Wi-Fi, this spacious, air-conditioned Super Deluxe Villa is decorated with warm colours and carpeted floors. It includes 3 bedrooms, a living room with a flat-screen satellite TV, a minibar and a kitchen. The private bathrooms comes with a bath, a shower and offers a hairdryer and free toiletries.

Presidential Suite This suite's special features are the hot tub and the spa bath. This spacious suite comprises 2 living rooms, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite's kitchenette, which features a refrigerator and kitchenware, is available for cooking and storing food. The air-conditioned suite provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.

Royal Suite The unit has 4 beds.

About Madareem Hotel

License: 10002372

Guest Reviews

8.2

Very Good

Location

Strategically situated, Madareem Hotel offers an excellent location, particularly for travelers frequenting the airport or business meetings in Riyadh. The hotel is conveniently close to the city’s main streets and a short 30-minute drive from the airport, making it ideal for those with early flights or tight schedules. Visitors appreciate its proximity to local attractions such as Nakheel Mall and Granada, as well as the ease of access to the Eastern and Northern Ring Roads.

While the hotel is somewhat distant from the city's center, its quiet and luxurious atmosphere is a significant draw. It's an excellent starting point for exploring the northern and eastern parts of Riyadh. Though some find the surroundings a bit sparse in terms of walkable amenities, the location's proximity to business hubs like Business Gate is highly valued by many guests. Additionally, the hotel offers hassle-free parking facilities and convenient transportation options, ensuring a smooth stay for any traveler.

Overall, Madareem Hotel garners high praise not only for its excellent location but also for its cleanliness, tranquility and excellent staff service. Its strategic placement near the airport and various facilities makes it a favored choice for both business and leisure stays.

Breakfast

Madareem Hotel's breakfast reviews present a mix of both praise and criticism. Guests generally appreciate the cleanliness and availability of the staff during breakfast hours with some describing the meal as splendid, excellent and varied. A considerable number of reviewers noted the niceness and large selection of the breakfast buffet, underscoring its good quality, cleanliness and sufficient variety, especially when considering family needs.

However, there are significant concerns regarding the breakfast's overall quality and value. Many guests found the offerings to be limited, not up to 5-star standards and repetitive with little variety. Some pointed out a lack of fresh fruits and hot meals, while others mentioned issues with baked goods being either cold or rotten. The use of paper and plastic cups, the high cost of breakfast in comparison to other hotels and the location of the restaurant also drew criticism.

Disappointingly, several reviews characterized the breakfast as horrible, very bad or below standard with complaints of oily and low-quality food and a disappointing food presentation. Overcrowding during peak times, especially during Ramadan, further exacerbated the negative experiences.

In summary, while Madareem Hotel's breakfast has its high points in terms of variety and cleanliness, there is substantial room for improvement, particularly in terms of food quality, variety and cost-effectiveness.

Dinner

Madareem Hotel's dining experiences have received mixed feedback from guests with a notable divide between the quality of the meals and the service ambiance. Guests frequently appreciate the delicious and clean food offerings, particularly praising the fantastic and fresh options available for breakfast and lunch. The availability of live omelets and fresh fruits adds a delightful touch, making certain meals memorable.

However, the buffet dinners have largely been criticized as being under par with the overall quality described as inconsistent and not meeting the expectations of a five-star establishment. Additionally, some guests noted that the food quality, whether for breakfast or dinner, could be significantly improved, citing issues ranging from underwhelming dishes to specific complaints about low-quality food items and excessive prices.

The room service, although offering a varied menu, has been remarked upon for its slow service and high prices with some guests suggesting clearer descriptions of ingredients for those with dietary needs. Some specific dishes, such as pizza and chicken dishes, failed to impress, adding to the sentiment that the food does not match the hotel's pricing or purported standard.

Despite the lapses in dining quality and service, the hotel does provide delicious options that stand out, particularly for breakfast and lunch, hinting at the potential for a more consistent and satisfying dining experience if improvements are made.

Rooms

Madareem Hotel has garnered a variety of reviews regarding its rooms, primarily highlighting their comfort and cleanliness. Many guests appreciated the spaciousness and modern furnishing of the rooms, finding them comfortable and well-maintained. Several reviews mentioned the quality room service and the extensive amenities available, including luxury bathrooms with Jacuzzis in higher-tier rooms. Outdoors, the hotel grounds are spacious and recently renovated, providing a pleasant atmosphere for relaxation.

However, there are mixed feelings about room size with some guests finding them adequately large and others feeling they are too small. Cleanliness is generally praised with consistently tidy and well-organized rooms. The comfort of the beds and the quietness of the rooms are also frequently noted, although there were occasional complaints about uncomfortable beds and noise from the metro or street.

Several practical issues were raised, such as malfunctioning refrigerators, bathrooms needing renovation and ineffective air conditioning. Issues with plumbing and water leakage in bathrooms were also highlighted. Some guests pointed out that room service could be improved and there were occasional lapses in ensuring all necessary amenities were available.

Despite some noise and maintenance work mentioned by a few guests, the overall impression of the hotel rooms at Madareem Hotel tends to be positive, especially regarding space, cleanliness and comfort. The hotel’s location is convenient with close proximity to malls and available parking adding to the convenience for guests.

Beds

Madareem Hotel offers mixed experiences when it comes to its beds. Many guests appreciate the comfortable beds and pillows, often citing them as very comfy and a highlight of their stay. Clean, comfortable rooms also receive praise and some guests note the added benefit of having a king-size bed and a sofa.

However, the comfort of the beds is not universally acknowledged. Some guests find the beds to be very hard, uncomfortable and even likened the experience to sleeping on solid concrete. Pillows occasionally receive mixed reviews with some describing them as big and hard and others noting that they were not comfy.

Concerns are raised regarding the cleanliness and condition of the bedding. There are mentions of dirty beddings, bed covers inside the wardrobe being unclean and issues with old towels emitting a chlorine smell. Some guests report that the bedding appears very dirty and worn out. Despite these criticisms, the rooms and bedding are occasionally noted as clean and recently renovated. The overall experience with the beds at Madareem Hotel is clearly polarized, reflecting diverse guest perceptions and experiences.

Cleanliness

Madareem Hotel receives positive feedback for its cleanliness and overall guest experience. Many guests appreciate the hotel's clean and well-maintained rooms, often noting that the cleanliness of the rooms is beyond expectations. The hotel is described as newly renovated, clean and well-organized, contributing to a comfortable and quiet atmosphere. The attention to detail in cleaning, including the hotel's facilities and general ambiance, is frequently highlighted. Guests have also mentioned pleasant smells throughout the hotel, adding to the freshness and comfort of their stay.

The staff at Madareem Hotel are praised for being friendly, welcoming and attentive to the guests' needs. Specific employees have received commendations for their excellent service and follow-up. Despite a few isolated comments about specific areas needing improvement or renovation, the general consensus is that the hotel's cleanliness, service and facilities make for an enjoyable stay. The overall environment is described as clean, calm and beautiful with special attention to cleanliness and organization throughout the premises.

Staff

Madareem Hotel is widely praised for its warm and welcoming staff. Guests frequently highlight the friendliness and helpfulness of employees with special mentions for Mr. Rayan, Mr. Mhammad, Mr. Saud, Mrs. Rahmah, Mrs. Nora and Ms. Mody, among others. The staff at the reception, including standout individuals like Mr. Abdullah and Ms. Salsabeel, are noted for providing excellent service and efficient check-ins.

Many guests find the reception team to be exceptionally kind, patient and professional. Room service staff, housekeeping and employees at the hotel's dining establishments also receive commendations for their reliable and courteous assistance. The cheerful and cooperative nature of the staff adds to the overall pleasant experience at the hotel.

Despite the generally positive feedback, a few guests mention challenges such as language barriers and occasional unprofessional behavior from some staff members. However, the majority consensus reflects a high level of satisfaction with the hotel's service quality. The combination of polite, respectful interaction and professional conduct leaves a lasting positive impression on most visitors.

Wi-Fi

The WiFi situation at Madareem Hotel presents a mixed bag. On the positive side, some guests have reported good WiFi and internet availability, which is particularly important for business travelers. However, there are recurring issues with internet speed being slow and the connection frequently breaking down. The WiFi's reliability appears inconsistent with some guests highlighting weak and poor connections that, at times, ruined their entire stay. Additionally, there are mentions that each room having a different WiFi setup was not helpful. Overall, while some guests had satisfactory experiences, many encountered significant issues with the hotel's WiFi.

Gym

The gym at Madareem Hotel has consistently impressed guests with its cleanliness and the quality of its equipment. Described as amazing and invigorating, the fitness center is well-equipped and spacious, offering a comfortable environment for workouts. Despite the generally positive feedback, some have noted that the gym's hours for women are limited with access from 6:30 to 9:30 in the morning. While the gym services are highly appreciated, it's worth mentioning that the overall facilities may not be conducive for remote working. Nonetheless, the health center, including both the pool and gym, adds valuable amenities to the hotel experience.

Pool

The "Madareem Hotel" features a large outdoor pool set in a charming courtyard, providing guests with a fantastic spot for relaxation. Many guests praised the pool's cleanliness and beautiful appearance, noting it as a wonderful amenity. The availability of the pool adds to the overall appeal of the hotel. However, it's essential to note that women are not allowed to use the pool and some guests found the pool's schedule restrictive with operating hours from 9 AM to 5 PM making it difficult to enjoy during the hotter parts of the day. The heavy use of chlorine in the pool and occasional disturbances from poolside noise and music were other points of concern. Despite these drawbacks, the pool remains a key highlight of the hotel experience for many visitors.

Parking

Madareem Hotel offers a variety of parking services with the valet parking standing out as exceptional and complimentary. Guests often praise the responsiveness of the parking service staff, noting that the car parking service is a highlight. While there are adequate parking spaces available, some guests have mentioned a lack of free parking and the absence of underground parking facilities. Additionally, a few guests were inconvenienced by window cleaners drenching their cars. Despite these minor issues, most reviews indicate that parking was good with no significant problems reported. However, for those who need to drive to various locations, having a car is necessary due to the hotel's location.

Family

Madareem Hotel in Riyadh emerges as a favored destination for families seeking a welcoming and enjoyable stay. The hotel earns high marks for its family-friendly environment, highlighting family rooms and the availability of a family pool as key features. Positive experiences from families reflect a consistently pleasant atmosphere. Professional staff, notably Saud Al-Otaibi, enhance the overall experience with their exceptional service. The hotel's ability to cater to family needs makes it a recommended choice for those visiting Riyadh, particularly for work or leisure.

4 Star

Madareem Hotel generally delivers a commendable experience with some guests even affirming that the hotel ticks all the boxes expected of its category. Despite some mixed opinions about whether it should be classified as a four-star or five-star establishment, there is consensus that it deserves its four-star rating.

The hotel is appreciated for its four-star facilities, providing a level of comfort and amenities aligning with this standard. Those expecting a five-star experience may find it lacking in certain aspects with some reviewers expressing that it doesn't meet the higher criteria they anticipated.

Breakfast offerings seem to be a point of contention with some guests feeling it falls short of the expected standard, which suggests room for improvement in the culinary department.

Overall, while opinions vary on whether Madareem Hotel should be a five-star establishment, its current classification as a four-star hotel remains justified, delivering a very good stay for its visitors.

Business

Madareem Hotel in Riyadh offers an excellent choice for business travelers, given its strategic proximity to the airport and key business meeting locations, including Business Gate. The hotel caters well to various professional needs, making it suitable for both short and extended stays. Guests have highlighted it as an ideal venue not only for business trips and work meetings but also for events like weddings hosted within the hotel itself. The convenience of the location is frequently noted as a factor that enhances its appeal for business purposes. Business accommodation facilities further contribute to its reputation as a prime choice for work-related visits. In essence, Madareem Hotel provides a dependable setting for professionals looking to strike a balance between work and comfort.

Outdoor Pool

Madareem Hotel offers a notable outdoor area featuring multiple swimming pools amidst beautifully maintained surroundings. The facilities by the poolside are plentiful and conducive to relaxation, providing guests with several appealing seating areas. Outdoor spaces such as the courtyard add to the leisurely ambiance. However, potential visitors should be cautious as the cleanliness of the pools sometimes falls short and there is a notable lack of a lifeguard on duty, posing safety concerns. Despite these drawbacks, the overall outdoor experience at Madareem Hotel remains quite inviting, backed by the dedicated staff ensuring a pleasant stay.

Luxury

Madareem Hotel offers a luxurious and wonderful experience to its guests. The hotel stands out for its very luxurious and comfortable accommodations with executive rooms featuring luxury bathrooms and sweet Jacuzzis. The services provided are very luxurious and the level of comfort and tidiness is consistently high. The elegant and beautiful decorations throughout the hotel contribute to the overall feeling of opulence. Notably, the breakfast selection adds to the luxurious experience. Despite occasional issues with staff interactions in the lobby, the hotel overall justifiably earns its five-star rating, delivering on its promise of luxury and comfort.

Yes, Madareem Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Madareem Hotel.

No, Madareem Hotel doesn't allow dogs.

Yes, parking facilities are available at Madareem Hotel.

Yes, Madareem Hotel has a gym.

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