Radisson Blu Hotel, Riyadh
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Summary of reviewsThe Radisson Blu Hotel in Riyadh is well-situated for business travelers, offering easy access to governmental offices and key city facilities. However, its location amidst office buildings may feel less vibrant for tourists seeking dynamic city experiences. Breakfast at the hotel garners positive reviews for its variety and taste, though some guests suggest improvements in menu diversity, value for money and service quality. Dining receives praise for the quality of food and polite staff, but the limited dining options and inconsistent room service present areas for improvement.
Guest rooms are noted for their spaciousness, cleanliness and comfort, equipped with essential amenities. Despite some dated decor and occasional maintenance issues, the overall room experience is positive, bolstered by courteous and professional staff. Cleanliness is generally commended with particular praise for well-maintained common areas, although some housekeeping issues and aged furniture have been noted.
The staff at Radisson Blu Hotel, Riyadh are often highlighted for their friendliness and professionalism with special mentions of individual employees providing exceptional service. Some lapses in response time and occasional rudeness from restaurant staff are areas needing attention. Free Wi-Fi is appreciated but can be unreliable in some rooms, affecting the overall connectivity experience.
Facilities like the gym receive high praise for their modern equipment and maintenance, while the swimming pool's beautiful design and good maintenance are marred by occasional cleanliness issues and limited access due to maintenance closures. Parking services are mixed with convenience and valet service praised, but tight spaces, poor signage and cleanliness issues detracting from the overall experience.
Overall, Radisson Blu Hotel, Riyadh is recommended for business travelers and families, offering a clean and comfortable stay with a range of facilities, despite needing improvements in dining options, room updates and better-maintained additional amenities.
Categories
Guest rooms are noted for their spaciousness, cleanliness and comfort, equipped with essential amenities. Despite some dated decor and occasional maintenance issues, the overall room experience is positive, bolstered by courteous and professional staff. Cleanliness is generally commended with particular praise for well-maintained common areas, although some housekeeping issues and aged furniture have been noted.
The staff at Radisson Blu Hotel, Riyadh are often highlighted for their friendliness and professionalism with special mentions of individual employees providing exceptional service. Some lapses in response time and occasional rudeness from restaurant staff are areas needing attention. Free Wi-Fi is appreciated but can be unreliable in some rooms, affecting the overall connectivity experience.
Facilities like the gym receive high praise for their modern equipment and maintenance, while the swimming pool's beautiful design and good maintenance are marred by occasional cleanliness issues and limited access due to maintenance closures. Parking services are mixed with convenience and valet service praised, but tight spaces, poor signage and cleanliness issues detracting from the overall experience.
Overall, Radisson Blu Hotel, Riyadh is recommended for business travelers and families, offering a clean and comfortable stay with a range of facilities, despite needing improvements in dining options, room updates and better-maintained additional amenities.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
About Radisson Blu Hotel, Riyadh
License: 10097403
Guest Reviews
Location
While the hotel's quiet and peaceful surroundings are appreciated, the area can seem less vibrant due to its placement amidst office buildings rather than entertainment spots or markets. Parking is available but may require extra walking. The hotel is located near some key attractions like Riyadh Tower and King Abdulaziz Historical Center, yet it stands relatively far from the primary tourist areas and lively spots in Northern Riyadh, which can necessitate a car for commuting.
In summary, the Radisson Blu Hotel’s location serves well for specific needs, especially governmental and business engagements, but might not be the top choice for tourists looking to explore more dynamic parts of Riyadh.
Breakfast
However, there are notable criticisms. Some guests feel that the variety could be improved, mentioning repetitive daily menus and a lack of sufficient options. A few reviews specifically point out that the breakfast quality does not meet five-star standards and suggest improvements in both variety and quality. Additionally, the high price of the breakfast is a recurring concern with some guests feeling it is overpriced relative to the offerings.
A smaller portion of reviews mention specific issues such as the breakfast not being included in the room rate despite high room prices, unresponsive room service and occasional issues with cleanliness and the freshness of the food. These aspects seem to detract from the overall breakfast experience for some guests.
Overall, while the breakfast at Radisson Blu Hotel, Riyadh, generally receives praise for its variety and taste, there remain areas for improvement in terms of menu diversity, value for money and service quality.
Dinner
Rooms
However, the furniture and decor appear to be dated with some guests pointing out that the rooms and building could benefit from modernization and refurbishing. Despite the aged furnishings, many find the rooms functional and comfortable. Issues with cigarette smoke odor, outdated electronics and broken fixtures were occasionally mentioned, impacting the overall impression for some guests.
While some guests had issues with reservations not matching their requests or experiencing noise from outside, the hospitality of the staff, including complimentary room upgrades and responsive service, often balanced out the negatives. The bathrooms receive mixed reviews with some praising their functionality and cleanliness, while others note broken locks and outdated fixtures.
In summary, Radisson Blu Hotel, Riyadh, is valued for its spacious and clean rooms but faces criticism for its aging decor and occasional room discrepancies. The staff's friendliness and willingness to accommodate special requests go a long way in enhancing the guest experience.
Beds
However, there's a notable amount of feedback pointing out issues. Several guests mentioned that the mattresses were stiff or hard and the bedding sometimes appeared old or worn. Certain reviews also highlighted problems with cleanliness, such as bed sheets not being clean or having an unpleasant smell. The extra bed availability was also mentioned as inconsistent, which could be a potential inconvenience for families. Despite these criticisms, many guests still found the bed to be a positive aspect of their stay, making the experience at Radisson Blu a blend of satisfaction and room for improvement.
Cleanliness
However, there are notable areas for improvement. Some guests have mentioned issues with housekeeping, including rooms not being cleaned thoroughly, dusty furniture and dirty carpets. There have been specific complaints about unclean bathrooms and the presence of cigarette smells and dust in the rooms. The cleanliness of the underground parking lots and some areas around the hotel also received criticism.
While the hotel's age shows in its old furniture and design, many found it to still maintain a level of luxury and cleanliness that they appreciated. Despite the mix of feedback, the general consensus is that the hotel offers a clean and comfortable stay overall, although attention to certain housekeeping details and regular maintenance could enhance the guest experience.
Staff
Despite positive mentions regarding friendliness and efficiency, some guests expressed dissatisfaction with certain aspects of the service, such as delayed responses and occasional rudeness from restaurant staff. Housekeeping and room service had mixed reviews with some guests appreciating the effort, while others noted inconsistency and slow service.
Several guests experienced notable assistance during their stay, such as upgrades to junior suites and smooth, accommodating reception services. On multiple occasions, the reception team was recognized for handling check-in processes efficiently and for their warm welcomes and pleasant attitudes. The competence and professionalism of the staff often left a lasting positive impression.
In summary, while the Radisson Blu Hotel, Riyadh boasts a capable and generally courteous staff, there seem to be occasional lapses in service quality that could impact the overall guest experience. Most reviews underline the friendliness and cooperative nature of the employees, contributing to a welcoming and comfortable stay.
Wi-Fi
Gym
Pool
However, there are notable drawbacks. The cleanliness of the pool area receives mixed feedback with some guests mentioning it was clean while others found it dirty. Issues like a lack of pool towels and a limited number of changing facilities posed some inconvenience. Maintenance seems to be a recurring problem with the pool being closed or under maintenance on several occasions, limiting the time guests could actually use it.
The pool's location and associated features are also mentioned with some saying it feels somewhat distant and isolated. The absence of an outdoor café and limited hot water access further detracted from the overall experience. Wildlife, such as pigeons descending into the pool area, contributed to concerns about cleanliness and safety.
Overall, while the design and aesthetics of the pool area at Radisson Blu Hotel, Riyadh have positive points, operational and maintenance issues, as well as access limitations, suggest the need for improvements to enhance guest experience.
Parking
However, several systematic issues are highlighted. A significant number of guests have pointed out the lack of direct elevators from the parking lot to the hotel reception, making it inconvenient for those carrying heavy luggage or in need of accessibility features. Many reviewers also note that the parking spaces are very tight, narrow and limited, often causing a congested and stressful parking experience. The condition and cleanliness of the parking area have been criticized as well with mentions of poor lighting, foul odors and general lack of maintenance.
Furthermore, some guests mention challenges such as navigating the parking lot's difficult entrance and exit, risk of damage due to low ceilings and absence of clear signage. The valet service, while available, has been described by some as slow and sometimes unfair.
In summary, while the Radisson Blu Hotel in Riyadh offers a parking service that is appreciated by some guests for its convenience and cooperativeness, the overall experience is hampered by logistical shortcomings and maintenance issues that could benefit from significant improvements.
Family
Despite some guests mentioning the need for additional entertainment options for kids and modernized children's beds, the overall sentiment is positive. The hotel staff received praise for their helpfulness, contributing to unforgettable family memories. The hotel's formal yet entertaining atmosphere, along with its beautiful facilities, created a welcoming environment for a great family vacation or staycation. Guests also noted that the hotel is very suitable for family meals, including breakfast, making it a fantastic option for a complete family getaway.
5 Star
Business
The hotel boasts grandeur and offers amenities tailored for business travelers, including conference rooms and an Executive Lounge. Guests found the business amenities excellent and the services well-suited to make business trips successful. However, there were mentions that the business center requires updated devices to meet modern standards.
Despite these minor drawbacks, the overall sentiment indicates that the Radisson Blu is a great place for conducting business and successfully completing work-related tasks. Those on short stays or extended business trips have praised the hotel for its convenience and appropriate facilities for business needs.
Honeymoon
Luxury
The ambiance exudes classical and modern luxury, creating a harmonious blend that appeals to both traditional and contemporary tastes. While some areas of the hotel are starting to show their age and may require updates to compete with newer five-star hotels, the elegance and pristine state of the property continue to impress. The spacious, prestige rooms and grand luxurious touches leave guests feeling as though they are in a six-star environment.
Despite the need for certain updates, the overall luxurious experience and the reasonable prices make it worth every penny. The hotel’s commitment to maintaining its grandeur and cleanliness ensures that it remains a top choice among discerning travelers. Radisson Blu Hotel, Riyadh not only meets but often exceeds the standard for luxury hotels in the region, offering an exceptional stay that combines old-school charm with modern amenities.
Romantic
Yes, Radisson Blu Hotel, Riyadh has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Radisson Blu Hotel, Riyadh.
No, Radisson Blu Hotel, Riyadh doesn't allow dogs.
Yes, parking facilities are available at Radisson Blu Hotel, Riyadh.
Yes, Radisson Blu Hotel, Riyadh has a gym.
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