Hotel Festival Plaza Playas Rosarito
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Festival Plaza Playas Rosarito enjoys a prime location in the heart of Rosarito, renowned for its central positioning right on the main strip. This makes it extremely convenient for guests to access the beach, bars, restaurants, shops and nightclubs within walking distance. The stunning ocean views from many rooms add to the overall appeal, making it a favored spot for visitors keen on both daytime activities and Rosarito’s bustling nightlife.
The breakfast at the hotel is often highlighted as a major plus with guests particularly enjoying the delicious options including some of the best pancakes they've tasted. The à la carte breakfast at the nearby El Patio restaurant is highly recommended, offering a range of dishes from fresh fruit to more substantial fare like omelets and tortillas. Complimentary breakfast vouchers serve as a substantial bonus, particularly for families.
Dining at the hotel continues to impress, especially at the El Patio Restaurant, where both dinner and breakfast receive high marks. Guests frequently praise the delicious food and excellent service, enjoying meals both at the patio restaurant and the cantina downstairs. The positive dining experience is further enhanced by the availability of good local restaurants nearby.
The rooms at Hotel Festival Plaza Playas Rosarito receive mixed feedback. Despite being clean and comfortable, they are described as small and outdated, lacking modern amenities and soundproofing. While some rooms offer scenic sea views and balconies, noise from nearby nightclubs and the absence of air conditioning can pose challenges. However, the hotel staff is generally accommodating, often providing early pool access when rooms are delayed.
Cleanliness reviews are varied with some guests appreciating the fresh towels and well-maintained conditions, while others point out the need for improvements. Common complaints include dirty carpets, stained linens and issues in the bathrooms. Nonetheless, the cleaning staff is frequently described as amazing and very friendly.
Customer service at the hotel gets mixed reviews as well. While many guests acknowledge the friendliness and helpfulness of certain staff members, especially the security personnel and front desk, others report negative experiences with rude and unorganized reception staff. This inconsistency in service impacts the overall customer experience.
The WiFi service at the hotel is a major area for improvement with many guests experiencing slow and unreliable connectivity, particularly in the rooms. Enhancing the internet service could significantly improve overall guest satisfaction.
The spa and pool areas receive mixed reviews. While the spa is described as pleasant and relaxing, issues such as dirty and cold Jacuzzis are noted. The pool also faces similar criticisms with several guests finding it dirty and poorly maintained. However, a clean and refreshing swim experience is occasionally reported.
Proximity to the beach is a significant advantage with guests appreciating the short walk to the sandy shores and the scenic beach views from the hotel. The nearby attractions and main street further contribute to an enjoyable stay.
Parking at the hotel receives praise for its availability and security, despite some inconvenience related to additional charges, hard-to-find spots and occasional maintenance issues.
For families, the hotel presents a mixed experience. While some find it secure and accommodating for larger groups, others highlight the unsuitability for a quiet vacation due to noise and cleanliness concerns. The friendly staff contributes positively, but improvements are needed to make the hotel truly family-friendly.
In summary, Hotel Festival Plaza Playas Rosarito boasts excellent location and delicious dining options. However, addressing issues in room comfort, cleanliness, WiFi service and enhancing customer service would significantly elevate the overall guest experience.
Categories
The breakfast at the hotel is often highlighted as a major plus with guests particularly enjoying the delicious options including some of the best pancakes they've tasted. The à la carte breakfast at the nearby El Patio restaurant is highly recommended, offering a range of dishes from fresh fruit to more substantial fare like omelets and tortillas. Complimentary breakfast vouchers serve as a substantial bonus, particularly for families.
Dining at the hotel continues to impress, especially at the El Patio Restaurant, where both dinner and breakfast receive high marks. Guests frequently praise the delicious food and excellent service, enjoying meals both at the patio restaurant and the cantina downstairs. The positive dining experience is further enhanced by the availability of good local restaurants nearby.
The rooms at Hotel Festival Plaza Playas Rosarito receive mixed feedback. Despite being clean and comfortable, they are described as small and outdated, lacking modern amenities and soundproofing. While some rooms offer scenic sea views and balconies, noise from nearby nightclubs and the absence of air conditioning can pose challenges. However, the hotel staff is generally accommodating, often providing early pool access when rooms are delayed.
Cleanliness reviews are varied with some guests appreciating the fresh towels and well-maintained conditions, while others point out the need for improvements. Common complaints include dirty carpets, stained linens and issues in the bathrooms. Nonetheless, the cleaning staff is frequently described as amazing and very friendly.
Customer service at the hotel gets mixed reviews as well. While many guests acknowledge the friendliness and helpfulness of certain staff members, especially the security personnel and front desk, others report negative experiences with rude and unorganized reception staff. This inconsistency in service impacts the overall customer experience.
The WiFi service at the hotel is a major area for improvement with many guests experiencing slow and unreliable connectivity, particularly in the rooms. Enhancing the internet service could significantly improve overall guest satisfaction.
The spa and pool areas receive mixed reviews. While the spa is described as pleasant and relaxing, issues such as dirty and cold Jacuzzis are noted. The pool also faces similar criticisms with several guests finding it dirty and poorly maintained. However, a clean and refreshing swim experience is occasionally reported.
Proximity to the beach is a significant advantage with guests appreciating the short walk to the sandy shores and the scenic beach views from the hotel. The nearby attractions and main street further contribute to an enjoyable stay.
Parking at the hotel receives praise for its availability and security, despite some inconvenience related to additional charges, hard-to-find spots and occasional maintenance issues.
For families, the hotel presents a mixed experience. While some find it secure and accommodating for larger groups, others highlight the unsuitability for a quiet vacation due to noise and cleanliness concerns. The friendly staff contributes positively, but improvements are needed to make the hotel truly family-friendly.
In summary, Hotel Festival Plaza Playas Rosarito boasts excellent location and delicious dining options. However, addressing issues in room comfort, cleanliness, WiFi service and enhancing customer service would significantly elevate the overall guest experience.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel near The Beach
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Pool Swim Up Bar Outdoor Pool
Hotel with Free Wi-Fi
Hotel with Parking
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Swim Up Bar
Guest Reviews
Hotel Festival Plaza Playas Rosarito enjoys a prime location in the heart of Rosarito, making it extremely convenient for guests. Positioned right on the main strip, this hotel is just steps away from the beach with stunning views of the ocean from many of the rooms. Guests appreciate the easy walking distance to a variety of attractions, including bars, restaurants, shops and nightclubs. The central position also means guests can reach the town’s bustling nightlife and main entertainment hubs without the need for a car.
Many reviews highlight the hotel's proximity to popular areas such as the main center of Rosarito, ensuring visitors have everything they need within reach. The scenic sea views from the hotel are a frequent point of praise, adding to the overall appeal of the stay. Feedback also often mentions the convenience of the location, which grants easy access to both daytime activities and evening entertainment. Despite some concerns about noise and heat in the rooms, the overwhelmingly positive sentiment towards the hotel's location and views consistently shines through.
The breakfast experience at Hotel Festival Plaza Playas Rosarito receives numerous positive feedback and is a highlight for many guests. Many commend the delicious and very delicious breakfast options, including some of the best pancakes ever tried. Guests appreciate the à la carte breakfast and the complimentary breakfast vouchers are a substantial bonus, particularly for families. The breakfast service at the nearby El Patio restaurant is highly recommended, offering a menu with a variety of options including fresh fruit, yogurt, coffee and more substantial fare like omelets and fresh tortillas. The great location of the restaurant, combined with the excellent breakfast, enhances the overall experience.
Despite the many compliments, there are some areas for improvement. Several guests note that the breakfast options might feel limited with some mentioning the servings being small or light. The opening time of the breakfast restaurant is also a concern for some with suggestions to open earlier at 7 am instead of 8 am. Additionally, confusion about the breakfast voucher system is a recurring issue with some guests not receiving the promised breakfast or finding that the vouchers only cover certain dishes and are limited to two people per room, which can be problematic for larger families.
In summary, while the breakfast at Hotel Festival Plaza Playas Rosarito is often described as amazing and delicious with many guests relishing the complimentary morning meals and the beautiful setting, better clarity and flexibility around the breakfast offerings could further elevate the guest experience.
Guests who dined at 'Hotel Festival Plaza Playas Rosarito' had overwhelmingly positive experiences. The food at the El Patio Restaurant was frequently praised for being delicious with both dinner and breakfast receiving high marks. Reviewers highlighted the great service from the waitstaff, noting their kindness and attentiveness. The overall sentiment indicated that the restaurant within the hotel offers very good food and service with guests enjoying their meals at the patio restaurant as well as the cantina downstairs. Local restaurants in the area were also well-received, suggesting a good variety of dining options nearby.
Hotel Festival Plaza Playas Rosarito receives mixed feedback regarding its accommodations. Guests frequently mention that while the rooms are clean and comfortable, they are very small and outdated, lacking modern amenities like air conditioning and soundproofing. Some rooms are described as old and in need of renovation with furniture and appliances showing significant signs of wear and tear. Issues such as stained linens, chipped paint and non-functioning televisions and showers are not uncommon.
On a positive note, the location of the hotel is appreciated, offering convenient access to local attractions and a decent view of the sea from some rooms. Guests also noted that rooms with balconies provide a better experience, although they are minimalistic with no furniture. The hotel staff is generally accommodating, allowing early access to the pool when room preparation runs late.
However, noise is a significant concern, particularly from nearby nightclubs. The lack of sound insulation means that guests often struggle to get a good night’s sleep. Additionally, the rooms are reported to be either too hot or too cold due to the absence of air conditioning and heating.
Overall, while the hotel’s location and basic cleanliness are points in its favor, significant upgrades and better maintenance are needed to enhance the guest experience and to meet contemporary expectations.
At Hotel Festival Plaza Playas Rosarito, opinions about the beds vary significantly. Many guests noted that the beds were quite hard and uncomfortable with some going as far as to describe them as extremely uncomfortable and horrible. There were also frequent mentions of the beds being old and in need of an upgrade and the bedding being outdated and uncomfortable. On a more positive note, a number of reviews did mention comfortable beds, indicating that the experience can be somewhat hit or miss depending on the room or particular bed assigned. Guests also appreciated the availability of extra blankets and found the size of the beds to be generally good. While the comfort of the beds appears to be inconsistent, there were enough positive remarks to suggest that not every bed in the hotel left guests unsatisfied.
Hotel Festival Plaza Playas Rosarito has received mixed reviews regarding its cleanliness with numerous mentions of both positive and negative aspects. Guests have noted that while some rooms are very clean with fresh towels and well-maintained conditions, there are several areas in need of significant improvement. Comments highlighted that many facilities and rooms appear old and rundown with frequent reports of dirty carpets, stained towels and linens. Some guests specifically mentioned blood stains on pillows and sheets and even encounters with cockroaches.
The pool area and the Jacuzzis were often cited as requiring more maintenance with remarks about them being dirty and not adequately heated. Additionally, the bathrooms in several rooms were reported to be unclean with issues such as clogged toilets and sinks and low water pressure in showers.
Despite these challenges, guests appreciated the effort of the cleaning staff, describing them as amazing and very friendly. The hotel itself, along with its rooms and location, have also received compliments on their overall appeal. Some guests mentioned that the hotel is clean, comfortable and modern, contributing to a pleasant stay. Positive notes about the hotel’s exterior and ocean view have also been shared.
However, there were frequent comments about the hotel not quite matching up to its advertised portrayal. Areas such as the pool, Jacuzzi and overall property require deep cleaning and more attentive maintenance to meet guests' expectations.
Hotel Festival Plaza Playas Rosarito has garnered mixed reviews regarding its staff. Many guests highlight the friendliness and helpful nature of certain staff members, particularly praising the 24-hour security personnel and the front desk staff who made the check-in process smooth. The cleaning crew also received compliments for their courteous service. The personalized attention and responsiveness of some employees contributed to a positive experience for many visitors.
However, consistent issues were noted with the front desk and reception staff, who were frequently described as rude, unorganized and unhelpful. Some guests reported feeling unwelcome or mistreated during their stay. Moreover, several reviews indicated that staff members appeared uninterested or annoyed when addressing guest concerns, which significantly impacted the overall customer service experience.
While the hotel's security measures were appreciated, the variance in staff professionalism and attitude suggests a need for improved training and consistency in customer service. Overall, while the friendly and attentive members of the staff contribute positively to the hotel experience, the less favorable interactions at reception and check-in mar what could be a more consistently pleasant stay.
Hotel Festival Plaza Playas Rosarito offers guests a charming stay, though reviews indicate that the WiFi service leaves much to be desired. While some guests reported acceptable internet speeds, the majority experienced slow, intermittent or entirely nonfunctional WiFi. The connection was particularly unreliable in the rooms with some noting that it only worked properly in the lobby. Despite this drawback, the accommodation still manages to provide a pleasant experience, though improvement in internet connectivity would significantly enhance the overall guest satisfaction.
The spa at Hotel Festival Plaza Playas Rosarito receives mixed reviews from guests. Positive feedback highlights the spa and hot tub area as being nice, providing a pleasant and relaxing experience. However, several guests have pointed out issues such as the Jacuzzi being dirty and cold, indicating a need for better maintenance. Additional concerns include a lack of AC in the tower rooms and some plumbing issues, suggesting room for improvement in overall guest comfort. Despite these drawbacks, the spa area itself seems to offer a calming retreat for visitors.
The pool area at Hotel Festival Plaza Playas Rosarito has had mixed reviews. On the positive side, guests have noted that the pool itself was nice and clean on several occasions, which can be a significant plus for those seeking a refreshing swim. However, there are several recurring issues that detract from the overall experience. Many guests reported the pool being dirty, neglected and in need of maintenance. The temperature of the pool was also a concern with some describing it as freezing cold. Additionally, the jacuzzi received criticism for being dirty and cold. The pool area also faced complaints about a lack of towels, unpleasant smells in the water and instances of loud music, which detracted from a relaxing environment. To top it off, there were comments about the pool closing early, limiting guests' opportunities to use it. Overall, while there were some highlights, significant areas for improvement have been highlighted to enhance guest satisfaction around the pool facilities.
Hotel Festival Plaza Playas Rosarito is conveniently situated within walking distance from the beach, making it an excellent choice for beach enthusiasts. The proximity to the beach is frequently highlighted with guests appreciating the easy beach access and short walk required to reach the sandy shores. The hotel is also close to numerous attractions, including bars, restaurants and the main street, adding to the convenience for guests seeking both relaxation and entertainment.
Many guests have praised the beach views offered by the hotel, adding an extra layer of enjoyment to their stay. While not every room offers a view of the beach, those that do provide a stunning visual treat. Overall, the hotel's closeness to the beach and other amenities make it a favored spot for travelers looking to explore Rosarito and enjoy its coastal charm.
The guest reviews for Hotel Festival Plaza Playas Rosarito highlight a mix of positive and negative experiences regarding the parking situation. Many appreciated the availability of parking, including an underground option that was safe and secure and liked the fact that there was an assigned parking attendant and valet services with friendly staff. The convenience of parking close to the hotel was beneficial for those wanting easy access to local attractions.
However, several reviews pointed out that parking was not free and sometimes required additional charges, which were not always disclosed at booking. The parking lot was often described as being hard to find, inconveniently placed across the street and occasionally dirty or under construction. Some guests also found the process cumbersome, having to wait to park until after checking in. Despite these issues, the security and the walkable distance to the parking lot were seen as advantages by many visitors.
Hotel Festival Plaza Playas Rosarito presents a mixed bag for families. While some guests felt it was a secure environment for both kids and the entire family, others pointed out significant drawbacks. Several families enjoyed their stays, noting that they visit frequently for weekend getaways. The hotel offers rooms that can accommodate larger families, such as those set up for six people.
However, there are notable criticisms. Some guests found the location to be unsuitable for a quiet family vacation due to its proximity to a hospital and an area with loud music throughout the night. Additionally, concerns were raised about the hotel's overall cleanliness and the accuracy of room descriptions. Issues with WiFi, as well as the lack of safe play areas for children, were highlighted as areas needing improvement.
Despite the positive comments about the staff, who are described as great, the general consensus suggests that the hotel has room for improvement to be truly family-friendly.
Hotel Festival Plaza Playas Rosarito is characterized as a three-star hotel with a decent performance for its category. While some areas may fall short of modern standards, the updated and appealing lobby stands out positively. Visitors have appreciated that it meets expectations for a three-star establishment, though there are mixed opinions on whether it fully aligns with this rating. Despite some drawbacks such as the slow check-in process and issues with noise from outside, the hotel still manages to provide a satisfactory experience for those with moderate expectations. It should be noted that it may not be the best choice for families due to noise concerns and its overall facilities.
Hotel Festival Plaza Playas Rosarito's jacuzzi and hot tub offerings have received mixed feedback from guests. The positive aspects often highlighted include a general sense of niceness regarding the hot tub area and the jacuzzi with mentions of a pleasant spa ambiance which some guests found enjoyable.
However, some guests have experienced issues with both cleanliness and functionality. Multiple reviews reported that the jacuzzi was not clean with mentions of dirty water being a recurring problem. Additionally, temperature control seems to be an area needing improvement, as several guests noted that the hot tubs were not hot, describing the water more akin to lukewarm bath water.
Moreover, there were instances where guests were disappointed by the absence of a jacuzzi in their room, despite their expectations based on the room's description and price. Functionality issues were also reported with some guests noting that the jacuzzi was not working during their stay.
Overall, while the spa area and hot tubs were appreciated by some for their pleasant environment, consistency in cleanliness and operational status remains a concern for future visitors.
Location Show Map
Location
Many reviews highlight the hotel's proximity to popular areas such as the main center of Rosarito, ensuring visitors have everything they need within reach. The scenic sea views from the hotel are a frequent point of praise, adding to the overall appeal of the stay. Feedback also often mentions the convenience of the location, which grants easy access to both daytime activities and evening entertainment. Despite some concerns about noise and heat in the rooms, the overwhelmingly positive sentiment towards the hotel's location and views consistently shines through.
Breakfast
Despite the many compliments, there are some areas for improvement. Several guests note that the breakfast options might feel limited with some mentioning the servings being small or light. The opening time of the breakfast restaurant is also a concern for some with suggestions to open earlier at 7 am instead of 8 am. Additionally, confusion about the breakfast voucher system is a recurring issue with some guests not receiving the promised breakfast or finding that the vouchers only cover certain dishes and are limited to two people per room, which can be problematic for larger families.
In summary, while the breakfast at Hotel Festival Plaza Playas Rosarito is often described as amazing and delicious with many guests relishing the complimentary morning meals and the beautiful setting, better clarity and flexibility around the breakfast offerings could further elevate the guest experience.
Dinner
Rooms
On a positive note, the location of the hotel is appreciated, offering convenient access to local attractions and a decent view of the sea from some rooms. Guests also noted that rooms with balconies provide a better experience, although they are minimalistic with no furniture. The hotel staff is generally accommodating, allowing early access to the pool when room preparation runs late.
However, noise is a significant concern, particularly from nearby nightclubs. The lack of sound insulation means that guests often struggle to get a good night’s sleep. Additionally, the rooms are reported to be either too hot or too cold due to the absence of air conditioning and heating.
Overall, while the hotel’s location and basic cleanliness are points in its favor, significant upgrades and better maintenance are needed to enhance the guest experience and to meet contemporary expectations.
Beds
Cleanliness
The pool area and the Jacuzzis were often cited as requiring more maintenance with remarks about them being dirty and not adequately heated. Additionally, the bathrooms in several rooms were reported to be unclean with issues such as clogged toilets and sinks and low water pressure in showers.
Despite these challenges, guests appreciated the effort of the cleaning staff, describing them as amazing and very friendly. The hotel itself, along with its rooms and location, have also received compliments on their overall appeal. Some guests mentioned that the hotel is clean, comfortable and modern, contributing to a pleasant stay. Positive notes about the hotel’s exterior and ocean view have also been shared.
However, there were frequent comments about the hotel not quite matching up to its advertised portrayal. Areas such as the pool, Jacuzzi and overall property require deep cleaning and more attentive maintenance to meet guests' expectations.
Staff
However, consistent issues were noted with the front desk and reception staff, who were frequently described as rude, unorganized and unhelpful. Some guests reported feeling unwelcome or mistreated during their stay. Moreover, several reviews indicated that staff members appeared uninterested or annoyed when addressing guest concerns, which significantly impacted the overall customer service experience.
While the hotel's security measures were appreciated, the variance in staff professionalism and attitude suggests a need for improved training and consistency in customer service. Overall, while the friendly and attentive members of the staff contribute positively to the hotel experience, the less favorable interactions at reception and check-in mar what could be a more consistently pleasant stay.
Wi-Fi
Spa
Pool
Beach
Many guests have praised the beach views offered by the hotel, adding an extra layer of enjoyment to their stay. While not every room offers a view of the beach, those that do provide a stunning visual treat. Overall, the hotel's closeness to the beach and other amenities make it a favored spot for travelers looking to explore Rosarito and enjoy its coastal charm.
Parking
However, several reviews pointed out that parking was not free and sometimes required additional charges, which were not always disclosed at booking. The parking lot was often described as being hard to find, inconveniently placed across the street and occasionally dirty or under construction. Some guests also found the process cumbersome, having to wait to park until after checking in. Despite these issues, the security and the walkable distance to the parking lot were seen as advantages by many visitors.
Family
However, there are notable criticisms. Some guests found the location to be unsuitable for a quiet family vacation due to its proximity to a hospital and an area with loud music throughout the night. Additionally, concerns were raised about the hotel's overall cleanliness and the accuracy of room descriptions. Issues with WiFi, as well as the lack of safe play areas for children, were highlighted as areas needing improvement.
Despite the positive comments about the staff, who are described as great, the general consensus suggests that the hotel has room for improvement to be truly family-friendly.
3 Star
Rooms with Jacuzzi / Hot-Tub
However, some guests have experienced issues with both cleanliness and functionality. Multiple reviews reported that the jacuzzi was not clean with mentions of dirty water being a recurring problem. Additionally, temperature control seems to be an area needing improvement, as several guests noted that the hot tubs were not hot, describing the water more akin to lukewarm bath water.
Moreover, there were instances where guests were disappointed by the absence of a jacuzzi in their room, despite their expectations based on the room's description and price. Functionality issues were also reported with some guests noting that the jacuzzi was not working during their stay.
Overall, while the spa area and hot tubs were appreciated by some for their pleasant environment, consistency in cleanliness and operational status remains a concern for future visitors.
Yes, Hotel Festival Plaza Playas Rosarito has pool(s) that belong to one or more of the following categories: Pool Swim Up Bar, Outdoor Pool.
Yes, a spa is available at Hotel Festival Plaza Playas Rosarito.
No, Hotel Festival Plaza Playas Rosarito doesn't allow dogs.
Yes, parking facilities are available at Hotel Festival Plaza Playas Rosarito.
No, Hotel Festival Plaza Playas Rosarito doesn't have a gym.
Location Show Map
More Options
