Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThuis bij Schell, located in the heart of Rotterdam, is highly praised for its prime location, offering easy access to key city attractions, the central train station and a variety of restaurants, shops and pubs. The convenience of being in the city center, combined with affordable pricing and a lively yet relatively quiet commercial street, makes it an appealing choice for travelers.
While the hotel does not provide breakfast, it compensates with the neat bar downstairs and a wide range of nearby dining options. However, the absence of amenities like kitchen facilities and breakfast provisions may be a drawback for some. Guests can enjoy comfortable rooms with some emphasizing the pleasant views and welcoming staff. Positives include the convenience of in-room amenities like a refrigerator and water heating device.
Nevertheless, there is significant room for improvement regarding cleanliness and maintenance. Reports of dirty walls, stained sheets, insects and dated facilities are common. The communal spaces and bathrooms often receive criticism for poor hygiene and upkeep. Additionally, the disparity between advertised and actual conditions has led to some disappointment.
Staff interactions at Thuis bij Schell vary widely. Many guests highlight the friendliness and helpfulness of certain staff members, particularly at the reception and the bar. Conversely, there are serious concerns about unprofessional behavior, lack of responsiveness and even disturbing incidents of misconduct, detracting from the overall guest experience.
Wi-Fi availability is another area with mixed feedback. While some guests find the connection satisfactory and fast, others report unreliable and intermittent service, especially during peak hours.
The beds also receive a mix of reviews. Some guests find them comfortable and sleep-inducing, yet issues with worn-out mattresses, bedbugs and uncomfortable arrangements are noted. The adult-only policy, catering largely to female travelers, adds a niche appeal but includes concerns about cramped spaces, minimal safety measures and a party-prone environment.
Overall, Thuis bij Schell offers an affordable and well-located option for travelers, but potential guests should be aware of the areas needing improvement, particularly in cleanliness, maintenance and the quality of service. Show more
Read review summaries for all categories
Categories
Hotel with Free Wi-Fi
Cheap Hotel
Hotel for Adults Only
Small Hotel
Room Types
Single Room without WindowOffering an electric kettle, a carpeted floor and heating, this single room includes a shared bathroom. The unit has 1 bed.
Bed in 10-Bed Mixed Dormitory RoomThis bed in dormitory features a electric kettle.
Bed in 10-Bed Mixed Dormitory RoomThis bed in dormitory has a electric kettle.
Bunk Bed in Female Dormitory Room This bed in dormitory features a electric kettle.
Bed in 10-Bed Mixed Dormitory RoomThis bed in dormitory has a electric kettle.
Bed in 8-Bed Mixed Dormitory RoomThis is an 8-person mixed dormitory. There are 4 bunkbeds which comes with lockers inside the dorm. The dorm provides an electric kettle and a fridge.
Triple Room with Shared BathroomFeaturing an electric kettle, a carpeted floor and heating, this triple room includes a shared bathroom. The unit has 2 beds.
Economy Double RoomFeaturing an electric kettle, a carpeted floor and heating, this double room includes a shared bathroom. The unit has 1 bed.
Small Double RoomOffering an electric kettle, a carpeted floor and heating, this double room includes a shared bathroom. The unit has 1 bed.
Bunk Bed in Mixed Dormitory RoomThe is a 14-person mixed dormitory which comes with an air conditioning. There are 7 bunkbeds inside the room and a fridge.
Guest Reviews
6.3
Rated
Location
Thuis bij Schell enjoys overwhelmingly positive reviews for its location. Situated in the heart of Rotterdam, the hotel is praised for its proximity to key city attractions, the central train station and a variety of restaurants, shops and pubs. Guests consistently highlight the convenience of being in the city center with everything within walking distance. The hotel's placement on a lively commercial street is noted as an added advantage, yet it's still described as relatively quiet and comfortable. The combination of its prime location and affordable pricing makes it a favorable choice for travelers. Additionally, the ease of check-in and check-out processes is frequently mentioned, boosting the overall appeal of staying at this centrally located accommodation.
Breakfast
Thuis bij Schell offers a unique lodging experience, but those seeking a typical bed and breakfast setting might find it falls short in this regard. While the rooms are described as very comfortable, the absence of breakfast could be a point of contention for some travelers. There is no service to make coffee or heat up food and little space is available for having breakfast inside. For those who value having a meal provided in the mornings, this information is crucial to consider when booking.
Dinner
'Thuis bij Schell' offers the convenience of enjoying a meal and a drink at the neat bar downstairs, allowing guests to unwind and socialize without having to leave the premises. The surrounding area also provides a plethora of dining options with numerous bistros and cafes just a stone's throw away. However, the venue faces challenges with some of its facilities. There is no kitchen lounge or guest kitchen and the shared bathroom facilities are reportedly lacking with issues such as clogged group toilets and broken flushes. Additionally, there is no provision for breakfast or amenities to make coffee or warm up food. Despite these setbacks, the proximity to local dining spots ensures guests are never far from a delicious meal.
Rooms
The guest feedback on the rooms at 'Thuis bij Schell' paints a varied picture. Some guests found the rooms to be clean and comfortable with nice views and welcoming staff adding a positive note to their stay. There were mentions of the comfort of single beds and the convenience of having amenities like a refrigerator and water heating device in the rooms. In some cases, the rooms were described as spacious and safe and a few guests felt their rooms were worth the price.
However, there are numerous critical remarks suggesting several areas for improvement. The rooms were frequently described as small, crowded and lacking proper ventilation, making them either too hot or too cold. Cleanliness appeared to be a significant issue for many with reports of dirty walls, stained sheets and unclean communal spaces. Instances of insects, including bed bugs, were alarming for some guests. Additionally, the condition of the rooms and furniture was often noted to be in poor shape, featuring broken blinds, insufficient heating and non-functional fixtures.
The lack of basic facilities such as windows, proper lighting and necessary amenities like towels and shower slippers was also a common concern, contributing to a less than satisfactory experience. The discrepancy between the advertised and actual room conditions led to some disappointment with guests highlighting issues like overcrowded dormitories and the absence of promised features.
Overall, while some guests had a reasonable stay, there is a consistent call for improved cleanliness, better maintenance and more accurate representations of the accommodations at 'Thuis bij Schell'.
Beds
Reviews about the beds at Thuis bij Schell present a mixed picture. On the positive side, some visitors found the beds comfortable, sturdy and conducive to a good night's sleep. There were also mentions of nice bunk beds and good mattresses. However, a significant number of guests reported issues such as worn-out mattresses, dirty or wet bedding and the presence of bedbugs. Complaints about uncomfortable pillows, overcrowded rooms and saggy or squeaky beds were also common. Overall, while a few guests enjoyed their sleeping arrangements and praised the bed quality, the majority emphasized the need for significant improvements in cleanliness, comfort and maintenance.
Cleanliness
Thuis bij Schell garners mixed reviews when it comes to cleanliness. While a few guests appreciated the clean rooms and well-maintained restrooms, the overwhelming majority found the hotel's hygiene to be seriously lacking. Reports of dirty and unkempt conditions are prevalent with specifics such as dirty bedding, stained sheets and grimy carpets being frequently mentioned. The bathrooms did not escape criticism either with reviewers pointing out moldy sinks, unclean showers and general poor sanitation. Additional issues included unpleasant odors throughout the premises, dust accumulation and sightings of rats and insects. Although the facility's communal spaces and some individual rooms were occasionally described as clean, the overall picture painted is one of a place in need of significant improvement in its cleaning practices.
Staff
Guest experiences at 'Thuis bij Schell' in Rotterdam present a mixed bag regarding the staff and service quality. Positive feedback highlights the friendliness, helpfulness and approachability of several staff members, particularly those at the reception. Many emphasize the accommodating nature and pleasant demeanor of specific individuals, contributing to a warm and welcoming atmosphere. The Chinese owners and certain young receptionists receive special mention for going out of their way to assist guests and ensuring a smooth check-in process. Friendly bartenders and a supportive management team further enhance the overall guest experience.
However, there are notable criticisms about unprofessionalism and rudeness from some staff members. Reports of indifference, lack of accommodation and poor customer service pepper the negative reviews. Issues such as the absence of staff after 9 PM, non-responsiveness to hotline queries and inadequate after-hours support create a sense of neglect. Specific incidents involving overt discrimination, deceitful behavior and even sexual harassment have been documented, showcasing extreme lapses in staff conduct.
In summary, while many guests appreciate the kind and helpful nature of certain individuals at 'Thuis bij Schell,' significant inconsistencies in staffing quality and behavior tarnish the overall guest experience. The management's efforts to create a friendly environment are occasionally overshadowed by incidents of unprofessionalism and inadequate service.
Wi-Fi
When staying at 'Thuis bij Schell,' guests can generally expect access to free Wi-Fi, though experiences with the service have been mixed. On the positive side, some visitors have noted that the Wi-Fi worked well and provided a good connection with some even mentioning that it ran fast. However, a number of reviews highlight issues, such as poor or unreliable signal strength, particularly in the rooms. During peak times, the Wi-Fi tends to be unstable and slow. Several guests pointed out that the Wi-Fi did not work at all during their stay, while others mentioned having to deal with intermittent connections. Those who encountered internet issues appreciated the assistance they received to solve the problem, but it is clear that improvements to the Wi-Fi infrastructure would enhance the overall guest experience.
Adult Only
'Thuis bij Schell' offers an adult-only experience that appeals to a niche demographic, particularly women, as some reviews highlight that the establishment primarily accommodates female guests. This setting seems to cater well to solo female travelers or small groups of women seeking a dedicated space. However, while there are some positives to the women-only room, potential guests should be aware of several drawbacks frequently pointed out by reviewers.
Some common concerns include cramped and noisy accommodations and a lack of certain conveniences such as hair dryers and cooking facilities. Safety measures are described as minimal with some guests finding the atmosphere somewhat sketchy. The property is situated in an environment that may attract partygoers and students, suggesting a livelier atmosphere but perhaps unsuitable for families or those seeking a quieter stay.
It's worth noting that there are criticisms regarding the overall guest experience with some comparing the ambiance unfavorably to a labor camp and citing issues like disorganized key distribution and perceived exploitation. Consequently, while 'Thuis bij Schell' might suit certain travelers, it is advisable for potential guests to consider these factors and set appropriate expectations for their stay.
No, Thuis bij Schell doesn't have any pool.
No, a spa isn't available at Thuis bij Schell.
No, Thuis bij Schell doesn't allow dogs.
No, parking facilities aren't available at Thuis bij Schell.