ss Rotterdam by WestCord
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Summary of reviewsThe ss Rotterdam by WestCord offers a unique and memorable stay, set aboard a historic ship docked at the pier with stunning views of the Maas River and Rotterdam's skyline. Despite being slightly removed from the city center, convenient transportation options such as water taxis and public transit make exploring the city easy, making it an appealing choice for visitors. Guests appreciate the serene and atmospheric environment, the hotel’s rich history and proximity to notable landmarks like the Erasmus Bridge.
Guests consistently praise the breakfast for its variety, quality and presentation. The extensive buffet offers a wide range of sweet and savory options, catering to diverse dietary preferences. The scenic views during breakfast enhance the overall experience and the professional staff ensure a welcoming atmosphere. While some guests note the breakfast can be busy and slightly expensive, the overall sentiment remains extremely positive.
The dining experience, particularly at the Lido and Grand Café, is highly regarded for its delicious and well-prepared meals. Guests commend the friendly service and pleasant ambiance, especially when dining on deck with a lovely view. Some guests believe certain dishes could be improved and note that restaurant reservations are advisable due to high demand.
The rooms are spacious and comfortable, maintaining the vintage charm of the ship while incorporating modern amenities like espresso machines and kettles. Cleanliness is generally praised, though minor issues such as stuffiness and occasional noise disturbances are mentioned. Guests enjoy the unique maritime atmosphere and the comfort offered with well-maintained decor contributing to a delightful stay.
The hotel's cleanliness extends throughout the ship with rooms and public areas typically well-maintained. However, some guests have noted occasional lapses in hygiene, especially in communal areas. Despite this, the ship's historical charm and overall cleanliness contribute to a pleasant stay.
The staff receives high praise for their friendliness, professionalism and multilingual abilities, enhancing the guest experience across various touchpoints from reception to housekeeping and in the restaurants. Minor issues with service efficiency during peak times do not overshadow the generally positive feedback.
The WiFi service is relatively positive but inconsistent. While some parts of the ship enjoy a good connection, others, particularly lower cabins, experience weak or sporadic signals. Continuous improvements in this area could enhance the overall guest experience.
The hotel offers substantial parking facilities, praised for convenience and availability even during busy times. However, parking fees are noted as a downside with some guests suggesting they be included in the overall pricing.
EV charging infrastructure has room for improvement with a limited number of stations often occupied by non-electric vehicles and reports of unreliable charging experiences.
In summary, ss Rotterdam by WestCord provides a unique and memorable staying experience with its historical charm, excellent breakfast and dining options, spacious and comfortable rooms and welcoming staff. Despite minor issues with WiFi connectivity, occasional lapses in cleanliness and limited EV charging stations, the overall guest experience is positive, making it a top choice for visitors exploring Rotterdam.
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Guests consistently praise the breakfast for its variety, quality and presentation. The extensive buffet offers a wide range of sweet and savory options, catering to diverse dietary preferences. The scenic views during breakfast enhance the overall experience and the professional staff ensure a welcoming atmosphere. While some guests note the breakfast can be busy and slightly expensive, the overall sentiment remains extremely positive.
The dining experience, particularly at the Lido and Grand Café, is highly regarded for its delicious and well-prepared meals. Guests commend the friendly service and pleasant ambiance, especially when dining on deck with a lovely view. Some guests believe certain dishes could be improved and note that restaurant reservations are advisable due to high demand.
The rooms are spacious and comfortable, maintaining the vintage charm of the ship while incorporating modern amenities like espresso machines and kettles. Cleanliness is generally praised, though minor issues such as stuffiness and occasional noise disturbances are mentioned. Guests enjoy the unique maritime atmosphere and the comfort offered with well-maintained decor contributing to a delightful stay.
The hotel's cleanliness extends throughout the ship with rooms and public areas typically well-maintained. However, some guests have noted occasional lapses in hygiene, especially in communal areas. Despite this, the ship's historical charm and overall cleanliness contribute to a pleasant stay.
The staff receives high praise for their friendliness, professionalism and multilingual abilities, enhancing the guest experience across various touchpoints from reception to housekeeping and in the restaurants. Minor issues with service efficiency during peak times do not overshadow the generally positive feedback.
The WiFi service is relatively positive but inconsistent. While some parts of the ship enjoy a good connection, others, particularly lower cabins, experience weak or sporadic signals. Continuous improvements in this area could enhance the overall guest experience.
The hotel offers substantial parking facilities, praised for convenience and availability even during busy times. However, parking fees are noted as a downside with some guests suggesting they be included in the overall pricing.
EV charging infrastructure has room for improvement with a limited number of stations often occupied by non-electric vehicles and reports of unreliable charging experiences.
In summary, ss Rotterdam by WestCord provides a unique and memorable staying experience with its historical charm, excellent breakfast and dining options, spacious and comfortable rooms and welcoming staff. Despite minor issues with WiFi connectivity, occasional lapses in cleanliness and limited EV charging stations, the overall guest experience is positive, making it a top choice for visitors exploring Rotterdam.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Accessible Hotel
4-Star Hotel
Guest Reviews
The ss Rotterdam by WestCord boasts a remarkable location that continuously receives high praise from guests for its unique setting and historical charm. Situated on a stunning, historic ship docked at the pier, the hotel offers a picturesque view over the Maas river and the skyline of Rotterdam. Despite being slightly removed from the city center, various transportation options such as water taxis and public transit make it easy to explore the central areas and other notable sights in Rotterdam.
Guests particularly appreciate the serene and atmospheric environment, complemented by the rich history and character of the ship itself. The quiet harbor locale offers plenty of parking and is an ideal starting point for city excursions, whether by bike, on foot or utilizing the convenient water taxi service. The proximity to the nightlife district of Katendrecht and various notable landmarks like the Erasmus Bridge further enhances the hotel's appeal.
Overall, the location of the ss Rotterdam might not be in the immediate center of the city, but the unique experience of staying on a historical cruise ship in a beautifully tranquil setting, combined with excellent transport links, makes it a top choice for visitors looking to explore Rotterdam. The charming atmosphere, iconic history and unmatched views ensure an unforgettable stay.
The breakfast experience at ss Rotterdam by WestCord garners substantial praise from guests for its variety, quality and overall presentation. Many reviews highlight the extensive selection of both sweet and savory options, ensuring that all tastes and dietary preferences are catered to. Fresh rolls, cold cuts and a broad array of vegetarian choices are frequently mentioned, reflecting the comprehensive nature of the breakfast buffet. Guests particularly enjoy the scenic views offered during breakfast, adding an extra layer of enjoyment to their morning meal.
Guests frequently describe the breakfast as delicious, plentiful and well-organized. The abundance of choices, from fresh bread and rolls to hot dishes, ensures there's something for everyone. The buffet has been noted for its rich and diverse offerings and many guests appreciated being able to have freshly prepared dishes. Even the presentation of the breakfast has been mentioned positively with some describing it as beautifully presented and more than enough to start the day.
The friendly and professional staff receive accolades for their service during breakfast, consistently ensuring guests feel welcomed and well-cared for. Despite occasional mentions of the breakfast being busy and some aspects being lukewarm, the general sentiment remains positive with many finding the breakfast to be worth the price—albeit some felt it was a bit expensive.
The breakfast's location and ambiance also contribute significantly to the experience. Having breakfast on the aft deck or in a cozy lounge area with views of Rotterdam provides a unique and pleasant dining atmosphere. Overall, the breakfast at ss Rotterdam by WestCord is lauded for its quality, variety and service, making it a highly recommended part of the stay, despite some comments on its cost and occasional busyness.
The dining experience at ss Rotterdam by WestCord offers a mix of highlights and minor drawbacks, based on guest reviews. Many found the dinner at the Lido restaurant to be delicious with some even calling it exceptional and excellently prepared. The breakfast at the Grand Café also received praise for being delightful and abundant. Guests seem to enjoy the quality of food and variety offered, noting the extensive menu and good value for money at the grill restaurant.
The service in the restaurants generally received positive feedback with pleasant and friendly staff enhancing the dining experience. However, some guests did note occasional lapses in attentiveness and warmth from the wait staff. Dinner on the deck was highlighted for its lovely view, adding a pleasant ambiance to the dining experience.
Despite the overall positive feedback, there were a few comments indicating that the dinner wasn't always special or worth noting. Some guests expressed disappointment with specific dishes, citing issues like cold hamburgers or dry spare ribs. Others found the restaurant prices to be high relative to the quality.
The dining areas, including the Club Room and Captains Lounge, were commended for their dining atmosphere, though some felt the menu could offer more variety, especially for vegan options. Additionally, the restaurant management and organization were generally viewed positively, though the need for reservations was emphasized due to the restaurants often being fully booked.
In summary, dining at ss Rotterdam by WestCord is largely recommended for its delicious food, friendly service and pleasant ambiance, despite some occasional inconsistencies in food quality and service.
The rooms at ss Rotterdam by WestCord stand out for their surprisingly spacious design, capturing the vintage charm and ambiance of the ship's heyday. Guests frequently describe the rooms as very large and comfortable, offering a unique and nostalgic experience. Many rooms feature elements like portholes, adding to the maritime atmosphere and are equipped with modern amenities such as espresso machines, kettles and ironing boards, blending comfort and historical authenticity seamlessly.
Cleanliness and comfort are consistently highlighted with many guests expressing satisfaction with the clean and tidy state of their rooms. Comfortable beds are a notable feature, contributing to a pleasant stay. Rooms often exceed expectations in terms of size and the attention to detail in the decor is appreciated.
However, the unique environment does come with some trade-offs. Several guests mentioned that rooms can feel stuffy and too warm, particularly because windows often cannot be opened and the air conditioning can be ineffective. A few rooms have outdated decor or furnishings that appear old-fashioned but are generally well-maintained to reflect the ship's historical essence.
Noise is another occasional issue with sounds from the corridor or early morning disturbances being noted. Despite these minor inconveniences, the overall consensus is that the ss Rotterdam Hotel offers a delightfully distinctive stay, merging the charm of a historical vessel with the comforts expected in a modern hotel.
Guests also appreciate the additional features within the rooms, such as large and clean bathrooms, good shower facilities and ample storage space. While there are occasional comments about rooms appearing musty or needing updates, the general sentiment is one of satisfaction with the spaciousness, cleanliness and unique character of the accommodations.
Guest experiences at the ss Rotterdam by WestCord present a mixed but generally favorable impression of the bedding. Positive feedback highlights good, comfortable and very comfortable beds, often described as "lovely" and "delicious," akin to "sleeping on cloud nine." Many guests found the beds to be soft and warm, enhancing their overall comfort and sleep quality. High praise also extends to the spaciousness of the beds and the efficient service provided by the hotel.
However, some guests encountered issues. A notable few found the mattresses too soft, sagging or worn-out with occasional complaints about sliding mattresses. Instances of mattresses needing replacement and beds being a bit disappointing due to slight inclines or dips were reported. Pillows received mixed reviews; while some felt they were good, others mentioned that they were too soft or too large and filled with feathers, which resulted in variable comfort.
Overall, while the majority of guests enjoyed the comfortable and inviting beds, a few faced issues that could detract from a perfect sleep experience.
The ss Rotterdam by WestCord, set aboard an exquisitely restored ship, stands out for the cleanliness and spaciousness of its rooms. Many guests have appreciated the neat and tidy accommodations with rooms being described as comfortable, well-maintained and offering thoughtful touches. Frequent mentions highlight that the friendly staff ensure the rooms are kept in excellent condition, contributing to an overall pleasant stay.
Despite the praise for cleanliness in many areas, there are occasional concerns regarding hygiene. Some reviewers noted dust and stains in various parts of the ship, including carpets and bathrooms. Public areas and common spaces could also benefit from more thorough cleaning. Certain rooms were described as a bit dated with some issues like mold in showers and lime scale on sanitary fixtures.
The ship's historical charm and unique atmosphere contribute positively to the guest experience. However, some limitations, such as lack of windows in certain rooms and occasional noise, were noted. While most found the rooms to offer a clean and quiet environment conducive to a good night's sleep, there were sporadic mentions of dated decor and cleanliness issues that detracted slightly from the overall experience.
In summary, the ss Rotterdam by WestCord generally delivers a clean and comfortable stay with a touch of historical elegance, though some areas could benefit from more consistent maintenance and thorough cleaning.
The reviews for the staff at ss Rotterdam by WestCord are overwhelmingly positive, highlighting a welcoming and professional environment. Guests consistently mention the friendliness, politeness and helpful demeanor of the staff across various roles, from reception to housekeeping and including the restaurant and bar personnel. Multilingual abilities are appreciated with staff members able to communicate in German, French and Dutch, adding to the overall positive guest experience.
Specific mentions include efficient room service, excellent housekeeping and a friendly check-in process where receptionists are quick to accommodate requests such as late check-outs. Several reviews point out the attentive and competent service in the restaurant and bar, as well as appreciative notes about being greeted by the "captain" upon arrival, adding a unique touch to the stay.
The volunteers on board also receive high praise for their enthusiasm and knowledge, particularly during tours, contributing to an enriching and enjoyable stay for guests.
However, a few minor issues were noted, such as occasional slow service during peak times in the restaurant and some communication challenges. Despite these small drawbacks, the general sentiment is that the staff greatly enhance the overall guest experience with their hospitality and professionalism.
The WiFi experience at ss Rotterdam by WestCord appears to be relatively mixed but leans towards the positive side in certain areas. Several guests appreciated the good and free WiFi service, noting it offered a good connection and was easy to access. Some also mentioned that their rooms had a solid internet connection and many parts of the upper decks did enjoy good WiFi coverage.
However, there were recurring reports of WiFi being unstable with some areas of the ship, particularly the lower cabins, experiencing weak signals or limited coverage. Guests also pointed out that the WiFi could be sporadic with some describing it as spotty or sketchy. A frequent inconvenience was that the WiFi seemed to work only when the television was turned on, presenting a challenge for those needing a consistent and independent connection.
For those staying primarily on the upper decks and in certain well-covered rooms, the WiFi service was generally satisfactory. However, improvements could be made to provide a more reliable and comprehensive internet experience throughout the entire hotel and ship. The mixed feedback indicates that while the service can be good, enhancements are essential to ensure more consistent connectivity for all guests.
The Ss Rotterdam Hotel en Restaurants boasts substantial parking facilities, making it convenient for guests to park directly in front of the ship. Visitors have highlighted the availability of a large parking lot and the ease of finding parking spaces, even during busy times with staff assistance if necessary. The parking area is praised for being spacious and adequately provided, ensuring no significant parking issues.
However, the cost of parking has been mentioned as a downside with fees ranging around 15 to 18 euros per day. While some guests feel these charges are reasonable given the convenience and location, others suggest that including parking fees in the overall price would enhance the experience. Despite the costs, the overall feedback indicates that parking is manageable with ample space and straightforward access, ensuring a smooth arrival and departure process for hotel guests.
Visitors to the 'ss Rotterdam by WestCord' have generally found the EV charging infrastructure to be lacking. While the presence of charging stations is a positive feature noted by travelers, the actual experience leaves something to be desired. There are several charging points available, which is a plus, but for many, six stations are insufficient for the demand. Guests have frequently found the EV charging stations occupied by non-electric vehicles, which adds to the frustration. Additionally, there are reports of charging being interrupted and taking a long time. This has led to issues with reliability for those depending on these facilities. The comments suggest that the number of charging options for electric vehicles could be significantly improved to better accommodate guests' needs.
SS Rotterdam Hotel en Restaurants offers a delightful family-friendly experience with a plethora of activities that cater especially to children. The child-friendly atmosphere ensures that families feel welcome with many enjoying the large playroom, crafting activities and the outdoor playground. Kids particularly love the scavenger hunts and the Playmobil room, which adds an extra layer of fun to their stay.
The ship itself is a novel setting that excites children, who often revel in the chance to stay on a boat. The family-oriented layout of the rooms makes it convenient for families to enjoy their stay without concern. The captains lounge with its mocktails and the family room layout are particular hits among young guests. Specific activities, such as the audio tour led by knowledgeable guides, provide additional entertainment and education.
Despite some feedback on the lack of specific activities for children over the age of ten and the swimming pool being only for younger kids, the ship's variety of offerings generally keeps young visitors engaged. The ship's ambiance is suitable for all ages, making it an excellent choice for a weekend getaway or a longer family vacation. The location is also a boon with easy access to the city center via water taxi.
An added charm for families includes the attentive service in the Lido and special accommodations for family events like weddings, ensuring every member from the youngest to the oldest has an enjoyable experience. Overall, SS Rotterdam Hotel en Restaurants is highly recommended for families looking for a unique and enjoyable vacation spot.
The 'ss Rotterdam by WestCord' offers an intriguing blend of comfort and nostalgia with its unique design reminiscent of a historic ship. The facilities and services generally provide a four-star experience, living up to the hotel's rating in terms of cleanliness, comfort and friendly staff. The ambiance and original 1960s decor add a luxurious touch without being overly expensive. Guests particularly enjoyed the clean and comfortable rooms and exceptional space and comfort in the three-person outdoor cabin.
Despite the positive aspects, some guests feel that elements such as food quality, service levels and additional charges for parking and certain activities did not fully meet four-star expectations. The breakfast room and the overall dining experience could use some improvement to align better with the hotel's star rating. Location-wise, the hotel is conveniently situated right in the center, making it easily accessible, especially for those with a vehicle.
Overall, while the hotel largely satisfies its four-star rating criteria with a unique and memorable ambiance, there are areas where it could enhance its offerings to ensure a consistently high-quality experience for all guests.
The ss Rotterdam by WestCord offers a variety of services and facilities tailored for business travelers. The establishment provides an entire floor dedicated to business meetings and boasts great conference rooms that are perfect for corporate events. The atmosphere is business-oriented, making it suitable for short meetings and stays while on a business trip. The hotel is conveniently located within a reasonable walking distance from the metro and a free shuttle bus to the subway is also available, making it quite accessible for business destinations.
While the vibrant company rooms and excellent restaurant service are highlights, there are some drawbacks such as slow arrival procedures and poor WiFi signal during lunch breaks and office hours. Nevertheless, the hotel compensates with sufficient meeting rooms equipped with adequate resources, a business-friendly atmosphere and convenient desks for working in rooms.
The unique location and experience of staying on a hotel ship add a special touch to business trips, although the facilities might not be ideal for larger work conferences. The fast internet access and comfortable work environment make it a good option for quick business trips, but the limited evening activities and only breakfast availability might be a consideration for longer stays. Overall, ss Rotterdam proves to be a viable option for corporate guests looking for functional facilities and a business-friendly environment.
ss Rotterdam Hotel en Restaurants has received commendable reviews for its accessibility with many guests highlighting its favorable location and ease of access from various forms of public transportation. The hotel is well-connected to the city of Rotterdam and can be reached via metro, bus and even water taxi, offering convenience for travelers coming from both inside and outside the city.
The ship provides good accessibility throughout, including for differently-abled individuals and those using wheelchairs. Public areas such as lounges and evening show venues are noted for their easy access. Rooms are reachable via elevators, which are a critical feature for guests with mobility issues.
Additionally, the hotel's crew is accessible via WhatsApp, ensuring that assistance and information are readily available when needed. Despite some challenges, such as limited access to certain areas without a paid tour and slow lifts, the overall accessibility of the location has been positively reviewed.
The location itself is lauded as being perfect with easy connections to the city center and cool views, enhancing the appeal of the hotel. However, some minor issues include the absence of EV charging points, occasional noise disturbances and areas where ramps and stairs may pose difficulties for some guests.
Overall, ss Rotterdam Hotel en Restaurants provides a generally accessible experience, making it a viable option for travelers, including those with disabilities.
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Location
Guests particularly appreciate the serene and atmospheric environment, complemented by the rich history and character of the ship itself. The quiet harbor locale offers plenty of parking and is an ideal starting point for city excursions, whether by bike, on foot or utilizing the convenient water taxi service. The proximity to the nightlife district of Katendrecht and various notable landmarks like the Erasmus Bridge further enhances the hotel's appeal.
Overall, the location of the ss Rotterdam might not be in the immediate center of the city, but the unique experience of staying on a historical cruise ship in a beautifully tranquil setting, combined with excellent transport links, makes it a top choice for visitors looking to explore Rotterdam. The charming atmosphere, iconic history and unmatched views ensure an unforgettable stay.
Breakfast
Guests frequently describe the breakfast as delicious, plentiful and well-organized. The abundance of choices, from fresh bread and rolls to hot dishes, ensures there's something for everyone. The buffet has been noted for its rich and diverse offerings and many guests appreciated being able to have freshly prepared dishes. Even the presentation of the breakfast has been mentioned positively with some describing it as beautifully presented and more than enough to start the day.
The friendly and professional staff receive accolades for their service during breakfast, consistently ensuring guests feel welcomed and well-cared for. Despite occasional mentions of the breakfast being busy and some aspects being lukewarm, the general sentiment remains positive with many finding the breakfast to be worth the price—albeit some felt it was a bit expensive.
The breakfast's location and ambiance also contribute significantly to the experience. Having breakfast on the aft deck or in a cozy lounge area with views of Rotterdam provides a unique and pleasant dining atmosphere. Overall, the breakfast at ss Rotterdam by WestCord is lauded for its quality, variety and service, making it a highly recommended part of the stay, despite some comments on its cost and occasional busyness.
Dinner
The service in the restaurants generally received positive feedback with pleasant and friendly staff enhancing the dining experience. However, some guests did note occasional lapses in attentiveness and warmth from the wait staff. Dinner on the deck was highlighted for its lovely view, adding a pleasant ambiance to the dining experience.
Despite the overall positive feedback, there were a few comments indicating that the dinner wasn't always special or worth noting. Some guests expressed disappointment with specific dishes, citing issues like cold hamburgers or dry spare ribs. Others found the restaurant prices to be high relative to the quality.
The dining areas, including the Club Room and Captains Lounge, were commended for their dining atmosphere, though some felt the menu could offer more variety, especially for vegan options. Additionally, the restaurant management and organization were generally viewed positively, though the need for reservations was emphasized due to the restaurants often being fully booked.
In summary, dining at ss Rotterdam by WestCord is largely recommended for its delicious food, friendly service and pleasant ambiance, despite some occasional inconsistencies in food quality and service.
Rooms
Cleanliness and comfort are consistently highlighted with many guests expressing satisfaction with the clean and tidy state of their rooms. Comfortable beds are a notable feature, contributing to a pleasant stay. Rooms often exceed expectations in terms of size and the attention to detail in the decor is appreciated.
However, the unique environment does come with some trade-offs. Several guests mentioned that rooms can feel stuffy and too warm, particularly because windows often cannot be opened and the air conditioning can be ineffective. A few rooms have outdated decor or furnishings that appear old-fashioned but are generally well-maintained to reflect the ship's historical essence.
Noise is another occasional issue with sounds from the corridor or early morning disturbances being noted. Despite these minor inconveniences, the overall consensus is that the ss Rotterdam Hotel offers a delightfully distinctive stay, merging the charm of a historical vessel with the comforts expected in a modern hotel.
Guests also appreciate the additional features within the rooms, such as large and clean bathrooms, good shower facilities and ample storage space. While there are occasional comments about rooms appearing musty or needing updates, the general sentiment is one of satisfaction with the spaciousness, cleanliness and unique character of the accommodations.
Beds
However, some guests encountered issues. A notable few found the mattresses too soft, sagging or worn-out with occasional complaints about sliding mattresses. Instances of mattresses needing replacement and beds being a bit disappointing due to slight inclines or dips were reported. Pillows received mixed reviews; while some felt they were good, others mentioned that they were too soft or too large and filled with feathers, which resulted in variable comfort.
Overall, while the majority of guests enjoyed the comfortable and inviting beds, a few faced issues that could detract from a perfect sleep experience.
Cleanliness
Despite the praise for cleanliness in many areas, there are occasional concerns regarding hygiene. Some reviewers noted dust and stains in various parts of the ship, including carpets and bathrooms. Public areas and common spaces could also benefit from more thorough cleaning. Certain rooms were described as a bit dated with some issues like mold in showers and lime scale on sanitary fixtures.
The ship's historical charm and unique atmosphere contribute positively to the guest experience. However, some limitations, such as lack of windows in certain rooms and occasional noise, were noted. While most found the rooms to offer a clean and quiet environment conducive to a good night's sleep, there were sporadic mentions of dated decor and cleanliness issues that detracted slightly from the overall experience.
In summary, the ss Rotterdam by WestCord generally delivers a clean and comfortable stay with a touch of historical elegance, though some areas could benefit from more consistent maintenance and thorough cleaning.
Staff
Specific mentions include efficient room service, excellent housekeeping and a friendly check-in process where receptionists are quick to accommodate requests such as late check-outs. Several reviews point out the attentive and competent service in the restaurant and bar, as well as appreciative notes about being greeted by the "captain" upon arrival, adding a unique touch to the stay.
The volunteers on board also receive high praise for their enthusiasm and knowledge, particularly during tours, contributing to an enriching and enjoyable stay for guests.
However, a few minor issues were noted, such as occasional slow service during peak times in the restaurant and some communication challenges. Despite these small drawbacks, the general sentiment is that the staff greatly enhance the overall guest experience with their hospitality and professionalism.
Wi-Fi
However, there were recurring reports of WiFi being unstable with some areas of the ship, particularly the lower cabins, experiencing weak signals or limited coverage. Guests also pointed out that the WiFi could be sporadic with some describing it as spotty or sketchy. A frequent inconvenience was that the WiFi seemed to work only when the television was turned on, presenting a challenge for those needing a consistent and independent connection.
For those staying primarily on the upper decks and in certain well-covered rooms, the WiFi service was generally satisfactory. However, improvements could be made to provide a more reliable and comprehensive internet experience throughout the entire hotel and ship. The mixed feedback indicates that while the service can be good, enhancements are essential to ensure more consistent connectivity for all guests.
Parking
However, the cost of parking has been mentioned as a downside with fees ranging around 15 to 18 euros per day. While some guests feel these charges are reasonable given the convenience and location, others suggest that including parking fees in the overall price would enhance the experience. Despite the costs, the overall feedback indicates that parking is manageable with ample space and straightforward access, ensuring a smooth arrival and departure process for hotel guests.
EV charging stations
Family
The ship itself is a novel setting that excites children, who often revel in the chance to stay on a boat. The family-oriented layout of the rooms makes it convenient for families to enjoy their stay without concern. The captains lounge with its mocktails and the family room layout are particular hits among young guests. Specific activities, such as the audio tour led by knowledgeable guides, provide additional entertainment and education.
Despite some feedback on the lack of specific activities for children over the age of ten and the swimming pool being only for younger kids, the ship's variety of offerings generally keeps young visitors engaged. The ship's ambiance is suitable for all ages, making it an excellent choice for a weekend getaway or a longer family vacation. The location is also a boon with easy access to the city center via water taxi.
An added charm for families includes the attentive service in the Lido and special accommodations for family events like weddings, ensuring every member from the youngest to the oldest has an enjoyable experience. Overall, SS Rotterdam Hotel en Restaurants is highly recommended for families looking for a unique and enjoyable vacation spot.
4 Star
Despite the positive aspects, some guests feel that elements such as food quality, service levels and additional charges for parking and certain activities did not fully meet four-star expectations. The breakfast room and the overall dining experience could use some improvement to align better with the hotel's star rating. Location-wise, the hotel is conveniently situated right in the center, making it easily accessible, especially for those with a vehicle.
Overall, while the hotel largely satisfies its four-star rating criteria with a unique and memorable ambiance, there are areas where it could enhance its offerings to ensure a consistently high-quality experience for all guests.
Business
While the vibrant company rooms and excellent restaurant service are highlights, there are some drawbacks such as slow arrival procedures and poor WiFi signal during lunch breaks and office hours. Nevertheless, the hotel compensates with sufficient meeting rooms equipped with adequate resources, a business-friendly atmosphere and convenient desks for working in rooms.
The unique location and experience of staying on a hotel ship add a special touch to business trips, although the facilities might not be ideal for larger work conferences. The fast internet access and comfortable work environment make it a good option for quick business trips, but the limited evening activities and only breakfast availability might be a consideration for longer stays. Overall, ss Rotterdam proves to be a viable option for corporate guests looking for functional facilities and a business-friendly environment.
Accessible
The ship provides good accessibility throughout, including for differently-abled individuals and those using wheelchairs. Public areas such as lounges and evening show venues are noted for their easy access. Rooms are reachable via elevators, which are a critical feature for guests with mobility issues.
Additionally, the hotel's crew is accessible via WhatsApp, ensuring that assistance and information are readily available when needed. Despite some challenges, such as limited access to certain areas without a paid tour and slow lifts, the overall accessibility of the location has been positively reviewed.
The location itself is lauded as being perfect with easy connections to the city center and cool views, enhancing the appeal of the hotel. However, some minor issues include the absence of EV charging points, occasional noise disturbances and areas where ramps and stairs may pose difficulties for some guests.
Overall, ss Rotterdam Hotel en Restaurants provides a generally accessible experience, making it a viable option for travelers, including those with disabilities.
No, ss Rotterdam by WestCord doesn't have any pool.
No, a spa isn't available at ss Rotterdam by WestCord.
No, ss Rotterdam by WestCord doesn't allow dogs.
No, parking facilities aren't available at ss Rotterdam by WestCord.
No, ss Rotterdam by WestCord doesn't have a gym.
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