Mercure Rouen Centre Champ de Mars
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Summary of reviewsMercure Rouen Centre Champ de Mars enjoys a reputation for being an excellent base for city exploration, boasting a convenient location near the ring road and a short walk from Rouen's historic old town. Guests frequently praise its proximity to city landmarks like Rouen Cathedral, emphasizing the ease of access and peaceful retreat it provides after a day of sightseeing. The hotel's quiet surroundings coupled with well-maintained facilities, private parking and helpful staff enhance the overall guest experience.
One of the highlights is the breakfast service, often described as very good with a wide selection that suits varied tastes. The breakfast buffet includes fresh fruit, pastries, bacon, eggs, yogurt and more, all served in a pleasant environment by friendly staff. However, a common observation is the steep pricing of the breakfast, though it meets the four-star standard in quality and variety.
The hotel’s restaurant, while praised for its food quality and generous portions, receives mixed reviews due to its limited dinner menu and high prices. The lack of variety, especially for those with dietary restrictions and slow service are noted drawbacks. Despite these points, the restaurant's breakfast remains a standout element.
Guest impressions of the rooms are generally positive, highlighting spaciousness, cleanliness and comfort. Families appreciate the ample space and thoughtful amenities, such as convertible sofas for children. The modern rooms add to the comfort with essentials like mini-fridges and air conditioning. While some rooms are observed to need upgrading and a few guests mention occasional maintenance issues, the overall atmosphere is pleasant, aided by attentive housekeeping.
Cleanliness at the hotel is commendable with many guests noting the spotless condition of rooms and common areas. A few isolated comments about missed cleaning details do not overshadow the overall positive feedback on cleanliness.
The staff at Mercure Rouen Centre Champ de Mars are frequently highlighted for their friendliness and professionalism. Guests appreciate the helpfulness and warm reception from the front desk and breakfast staff, who contribute significantly to the hotel's hospitable atmosphere.
Parking is another positive feature with an underground garage that many find convenient and secure, despite the tight spaces. The budget-friendly parking fee and availability of electric vehicle charging stations are added advantages.
The hotel is considered a great choice for families, thanks to its spacious and clean rooms, friendly staff and modern amenities. The play area in the lobby is a particular hit among families with children.
Beds are highly praised for their comfort with many guests describing them as fabulously comfortable. This further enhances the restful experience provided by the hotel's accommodations.
Lastly, the hotel's four-star rating has mixed feedback with some guests feeling it falls short due to the condition of certain rooms and missing amenities. However, the overall consensus emphasizes the hotel's strengths, particularly its location, staff and comfortable accommodations, ensuring a pleasant and memorable stay.
Categories
One of the highlights is the breakfast service, often described as very good with a wide selection that suits varied tastes. The breakfast buffet includes fresh fruit, pastries, bacon, eggs, yogurt and more, all served in a pleasant environment by friendly staff. However, a common observation is the steep pricing of the breakfast, though it meets the four-star standard in quality and variety.
The hotel’s restaurant, while praised for its food quality and generous portions, receives mixed reviews due to its limited dinner menu and high prices. The lack of variety, especially for those with dietary restrictions and slow service are noted drawbacks. Despite these points, the restaurant's breakfast remains a standout element.
Guest impressions of the rooms are generally positive, highlighting spaciousness, cleanliness and comfort. Families appreciate the ample space and thoughtful amenities, such as convertible sofas for children. The modern rooms add to the comfort with essentials like mini-fridges and air conditioning. While some rooms are observed to need upgrading and a few guests mention occasional maintenance issues, the overall atmosphere is pleasant, aided by attentive housekeeping.
Cleanliness at the hotel is commendable with many guests noting the spotless condition of rooms and common areas. A few isolated comments about missed cleaning details do not overshadow the overall positive feedback on cleanliness.
The staff at Mercure Rouen Centre Champ de Mars are frequently highlighted for their friendliness and professionalism. Guests appreciate the helpfulness and warm reception from the front desk and breakfast staff, who contribute significantly to the hotel's hospitable atmosphere.
Parking is another positive feature with an underground garage that many find convenient and secure, despite the tight spaces. The budget-friendly parking fee and availability of electric vehicle charging stations are added advantages.
The hotel is considered a great choice for families, thanks to its spacious and clean rooms, friendly staff and modern amenities. The play area in the lobby is a particular hit among families with children.
Beds are highly praised for their comfort with many guests describing them as fabulously comfortable. This further enhances the restful experience provided by the hotel's accommodations.
Lastly, the hotel's four-star rating has mixed feedback with some guests feeling it falls short due to the condition of certain rooms and missing amenities. However, the overall consensus emphasizes the hotel's strengths, particularly its location, staff and comfortable accommodations, ensuring a pleasant and memorable stay.
Hotel with EV Charging Stations
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Tucked conveniently near the ring road and a short walk from Rouen's historic old town, Mercure Rouen Centre Champ de Mars offers an ideal base for city exploration. Guests frequently praise its excellent location, as the hotel is within easy reach of the city center, making it perfect for sightseeing. The charming city center, along with landmarks such as the Rouen Cathedral, are easily accessible by foot, usually within a 10-15 minute walk.
The hotel combines a quiet environment with the convenience of nearby attractions, providing a peaceful retreat after a day of sightseeing. Visitors have remarked on the cleanliness of the property and the politeness of the staff. Additionally, features such as private parking and well-maintained facilities enhance the overall guest experience. The breakfast offerings and welcoming reception have been highlighted as particularly noteworthy.
Despite a few mentions of the location being slightly farther away, the ease of access and the tranquil surroundings make it a highly recommended option for travelers wishing to explore Rouen. Overall, this hotel stands out for its excellent location, comfortable accommodations and warm hospitality, ensuring a pleasant and memorable stay.
The breakfast at Mercure Rouen Centre Champ de Mars receives high praise from its guests for its quality and variety. Many described it as very good with a nice selection and a plentiful offering. A significant number of reviews highlighted the extensive nature of the buffet, featuring fresh fruit, pastries, bacon, eggs, yogurt, juice, coffee and tea. Some guests pointed out the richness and varied choices available, making it suitable for all tastes. The environment where breakfast is served is seen as pleasant and the staff are frequently noted for their friendliness and helpfulness. However, some guests felt that the breakfast, while generally of good or even excellent quality, was quite expensive. A few reviews mentioned minor issues such as the absence of hot bread or basic hot items. Despite this, the overall impression is that the breakfast meets a four-star standard and is an ample and satisfying way to start the day.
The restaurant at Mercure Rouen Centre Champ de Mars presents a mixed bag of experiences for its guests. On the positive side, several diners have praised the food quality, describing it as tasty and with generous portions. The breakfast, in particular, has received consistently high marks for its excellence. Guests have appreciated the restaurant for its discovery of interesting dishes and commend the overall hospitality and service of the hotel staff.
However, there are frequent mentions of a limited and somewhat basic dinner menu with many expressing disappointment over the scarcity of options and the expensive pricing. The lack of variety, especially for those with dietary restrictions like gluten-free options, has been a noted concern. Additionally, the speed of service has faced criticism with some diners encountering slow or inefficient service. While the potential for a good meal exists, the dinner offerings fall short for many, detracting from an otherwise positive dining experience at the hotel.
The rooms at Mercure Rouen Centre Champ de Mars are frequently praised for their cleanliness, spaciousness and comfort. Families find the accommodations particularly delightful with ample space and thoughtful amenities like convertible sofas that make room for children. Many guests enjoy the tranquil environment, noting the quietness of the rooms even with windows open.
The basic room cleaning and soundproofing meet high standards, ensuring a peaceful stay. The privilege and premier rooms receive commendations for their size and comfort, accommodating families of four comfortably. Modern rooms, equipped with essentials such as mini-fridges and air conditioning, enhance the overall stay and the excellent breakfast adds to the positive experience.
While some reviews suggest that certain rooms are in need of upgrading and occasional maintenance issues like hard mattresses or dated decor, the overall atmosphere remains pleasant due to the hotel's attentive housekeeping. The beds are mostly described as comfortable, although a few guests found them too firm.
The hotel's location, near a lively square with bistros, further adds to its appeal, providing both convenience and a good view, especially from rooms overlooking a nearby park. For those looking for a quiet yet centrally-located option, this hotel offers a reliable and comfortable stay.
Guests at the Mercure Rouen Centre Champ de Mars frequently praise the hotel for its notably comfortable and clean accommodations. The beds receive particular acclaim, often described as fabulously comfortable, super soft and featuring excellent bedding. Many reviews highlight the high quality and comfort of the mattresses, making for a restful night's sleep. The rooms themselves are also noted for their comfort and overall, the bedding is often regarded as perfect. Despite one mention of a mattress being too hard, the majority of feedback emphasizes the superb comfort of the beds. Additionally, the hotel benefits from very friendly staff and good facilities, contributing to an overall positive experience.
Guest reviews for the Mercure Rouen Centre Champ de Mars highlight a generally positive impression of the hotel's cleanliness with many noting the rooms' cleanliness, spaciousness and well-maintained condition. Visitors frequently mentioned how clean and pleasant their accommodations were with spotless bathrooms featuring super showers and well-cared-for public areas.
Guests appreciated the clean and family-friendly rooms, as well as the spacious and welcoming environment. Many reviews emphasized the comfort of the beds and the overall cleanliness contributing to a pleasant stay. The hotel’s location and calm atmosphere added to a positive experience.
However, some reviews pointed out occasional issues with cleanliness, such as poorly vacuumed carpets, dirty bathroom joints and less attention to detailed cleaning in some areas. Despite these mixed comments, the majority of guests seemed satisfied with the cleanliness and upkeep of the hotel, noting it as clean, quiet with great staff and ideally located.
Mercure Rouen Centre Champ de Mars boasts an exceptionally friendly and welcoming staff, consistently highlighted for their politeness, helpfulness and availability. Guests particularly appreciated the front desk team's professionalism and the warm reception upon check-in. The hotel's personnel, including both receptionists and breakfast staff, were noted for their smiles, pleasant demeanor and ability to communicate effectively in English. The attention to guests' needs, including accommodating families with children and assisting with various inquiries, underscores the staff's dedication to providing a positive experience. Despite a few mentions of stress among some staff members, the overall sentiment points to a well-organized, kind and attentive team that contributes significantly to the hotel's hospitable atmosphere.
Mercure Rouen Centre Champ de Mars offers an underground parking garage that many guests find convenient and secure. The facility includes ample parking spaces, some of which are equipped with charging stations for electric vehicles. The parking is also budget-friendly with a nominal fee of 0.60 euros per hour, making it advantageous compared to other parking options in the area.
However, several reviewers noted that the garage is quite narrow with tight spaces that can be challenging to navigate, especially when fully occupied. While some appreciated the secure and private nature of the parking, others felt that the spaces could be more spacious. Despite these challenges, the convenience of having on-site parking is frequently cited as a positive aspect, adding to the overall appeal of the hotel.
The Mercure Rouen Centre Champ de Mars appears to be an ideal choice for families traveling with children. Guests consistently highlight the hotel's spacious and clean family rooms, which provide ample space for activities and ensure comfort for both parents and kids. The friendly and welcoming staff further enhance the stay, creating a warm environment.
An appealing aspect of the hotel is its excellent restaurant, which offers delightful discoveries, adding a culinary edge to the family experience. Additionally, the hotel caters well to dog owners, making it a versatile option for families traveling with pets.
One of the hotel's notable features is the play area in the lobby, which is a hit among guests with children. It helps keep the young ones entertained and makes waiting times more pleasant. The hotel’s modern amenities cater to the wellbeing of both children and adults, ensuring a balanced experience for all family members.
Although there were minor issues, such as the initial absence of a requested baby bed, the overall feedback underscores the hotel’s suitability for families. Its location is convenient for exploring the center, making it a great stopover that combines comfort and accessibility.
Mercure Rouen Centre Champ de Mars has garnered mixed reactions regarding its four-star rating and facilities. While the hotel aligns with the standard offerings of its chain, several guests felt it didn't live up to the expectations of a four-star establishment. Common points of concern included the absence of simple amenities like a fridge and the deteriorated condition of rooms, particularly the doors and bathrooms. Some guests even speculated that a three-star rating would be more appropriate. Overall, there was a consensus that the hotel fell short of the typical four-star experience, leaving some visitors disappointed.
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Location
The hotel combines a quiet environment with the convenience of nearby attractions, providing a peaceful retreat after a day of sightseeing. Visitors have remarked on the cleanliness of the property and the politeness of the staff. Additionally, features such as private parking and well-maintained facilities enhance the overall guest experience. The breakfast offerings and welcoming reception have been highlighted as particularly noteworthy.
Despite a few mentions of the location being slightly farther away, the ease of access and the tranquil surroundings make it a highly recommended option for travelers wishing to explore Rouen. Overall, this hotel stands out for its excellent location, comfortable accommodations and warm hospitality, ensuring a pleasant and memorable stay.
Breakfast
Dinner
However, there are frequent mentions of a limited and somewhat basic dinner menu with many expressing disappointment over the scarcity of options and the expensive pricing. The lack of variety, especially for those with dietary restrictions like gluten-free options, has been a noted concern. Additionally, the speed of service has faced criticism with some diners encountering slow or inefficient service. While the potential for a good meal exists, the dinner offerings fall short for many, detracting from an otherwise positive dining experience at the hotel.
Rooms
The basic room cleaning and soundproofing meet high standards, ensuring a peaceful stay. The privilege and premier rooms receive commendations for their size and comfort, accommodating families of four comfortably. Modern rooms, equipped with essentials such as mini-fridges and air conditioning, enhance the overall stay and the excellent breakfast adds to the positive experience.
While some reviews suggest that certain rooms are in need of upgrading and occasional maintenance issues like hard mattresses or dated decor, the overall atmosphere remains pleasant due to the hotel's attentive housekeeping. The beds are mostly described as comfortable, although a few guests found them too firm.
The hotel's location, near a lively square with bistros, further adds to its appeal, providing both convenience and a good view, especially from rooms overlooking a nearby park. For those looking for a quiet yet centrally-located option, this hotel offers a reliable and comfortable stay.
Beds
Cleanliness
Guests appreciated the clean and family-friendly rooms, as well as the spacious and welcoming environment. Many reviews emphasized the comfort of the beds and the overall cleanliness contributing to a pleasant stay. The hotel’s location and calm atmosphere added to a positive experience.
However, some reviews pointed out occasional issues with cleanliness, such as poorly vacuumed carpets, dirty bathroom joints and less attention to detailed cleaning in some areas. Despite these mixed comments, the majority of guests seemed satisfied with the cleanliness and upkeep of the hotel, noting it as clean, quiet with great staff and ideally located.
Staff
Parking
However, several reviewers noted that the garage is quite narrow with tight spaces that can be challenging to navigate, especially when fully occupied. While some appreciated the secure and private nature of the parking, others felt that the spaces could be more spacious. Despite these challenges, the convenience of having on-site parking is frequently cited as a positive aspect, adding to the overall appeal of the hotel.
Family
An appealing aspect of the hotel is its excellent restaurant, which offers delightful discoveries, adding a culinary edge to the family experience. Additionally, the hotel caters well to dog owners, making it a versatile option for families traveling with pets.
One of the hotel's notable features is the play area in the lobby, which is a hit among guests with children. It helps keep the young ones entertained and makes waiting times more pleasant. The hotel’s modern amenities cater to the wellbeing of both children and adults, ensuring a balanced experience for all family members.
Although there were minor issues, such as the initial absence of a requested baby bed, the overall feedback underscores the hotel’s suitability for families. Its location is convenient for exploring the center, making it a great stopover that combines comfort and accessibility.
4 Star
No, Mercure Rouen Centre Champ de Mars doesn't have any pool.
No, a spa isn't available at Mercure Rouen Centre Champ de Mars.
Yes, Mercure Rouen Centre Champ de Mars welcomes dogs.
Yes, parking facilities are available at Mercure Rouen Centre Champ de Mars.
Yes, Mercure Rouen Centre Champ de Mars has a gym.
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