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Summary of reviewsRye Hotel - One Four Nelson enjoys a prime location that guests highly appreciate. Nestled in a serene area with close proximity to the beach and local eateries, the hotel offers picturesque views and effortless beach access. Visitors find the location ideal for relaxation and convenience, noting the great layout around the pool area and easy walking distances to shops, cafés and restaurants. The strategic positioning opposite the sea, combined with free parking and kind staff, adds to a hassle-free and pleasant experience.
The rooms are exceptionally spacious and well-appointed, featuring modern, clean interiors that create a relaxing ambiance. Many guests are impressed with the comfy beds and pillows and the inclusion of a small kitchenette in some rooms adds to the convenience. Balconies with beach views and luxurious features like the King suite with a spa bath further enhance the comfort and appeal. The swimming pool and bar meals are additional perks, despite minor issues some had with noise from nearby events.
Cleanliness is a standout attribute of the hotel with many guests praising the immaculate condition of both the rooms and common areas. Daily cleaning services and first-rate bathrooms contribute to the overall positive impression. Although a few guests mentioned occasional lapses in pool cleanliness and some housekeeping noise, the general consensus underscores a high standard of upkeep and hygiene.
Staff at Rye Hotel are frequently commended for their friendliness and exceptional customer service. Guests appreciate the staff's helpfulness, flexibility and dedication, which significantly enhance the overall guest experience. Whether arranging transportation or accommodating special requests, the staff’s efforts are noted as going above and beyond.
While breakfast receives mixed reviews, many guests highlight its delicious offerings and friendly service. However, some mention limited variety and occasional dissatisfaction, partly due to external factors like COVID-19 restrictions.
The spa and pool facilities receive mixed feedback with many guests enjoying the spa bath and outdoor pool. Some guests, however, noted concerns about cleanliness and functionality.
Overall, Rye Hotel - One Four Nelson offers a welcoming and convenient stay for families and travelers. Its prime location, comfortable and spacious rooms, high cleanliness standards and exceptional staff service make it a reliable choice for those visiting the Mornington Peninsula.
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