Kakslauttanen Arctic Resort - Igloos and Chalets
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The hotel provides many unbeatable types of lodging in the Finnish Lapland. Featuring glass igloos and luxurious log cabins, it has it all.
Summary of reviewsNestled in the heart of Lapland, Kakslauttanen Arctic Resort offers an enchanting getaway with its fairy-tale ambiance and breathtaking views. Situated about 40 kilometers from Ivalo Airport, the resort is set amidst tranquil snow-covered forests, providing an idyllic escape for nature lovers and those looking to experience the magic of the Northern Lights. The resort’s proximity to Saariselkä ensures convenient access to hiking trails, while still maintaining a secluded feel.
The accommodations, ranging from glass igloos to cozy wooden cabins, are frequently praised for their unique concept and comfort. Guests particularly appreciate the igloos for the unparalleled experience of watching the Northern Lights from their beds. The Kelo Igloos, blending rustic charm with modern comforts like a sauna and fireplace, stand out as a favorite. However, there are occasional remarks about cleanliness and lack of daily cleaning services. The resort’s decor is often highlighted as magnificent, enhancing the magical atmosphere.
The breakfast buffet receives mixed reviews. Many guests enjoy the plentiful and delicious spread with a variety of tasty options like yogurt, deli meats and pancakes and appreciate that breakfast is included. However, some criticize the lack of variety and freshness. Dinner experiences are similarly varied with some diners praising the thoughtfully curated and delicious meals, while others express disappointment in the limited variety, small portions and long waiting times.
Cleanliness at the resort is another area with divided opinions. While many guests find their accommodations clean and comfortable, others report issues such as unclean sheets, remnants from previous guests and inadequate housekeeping services.
The staff at Kakslauttanen Arctic Resort are generally described as friendly, helpful and attentive, contributing positively to the overall experience. However, there are occasional reports of rudeness and unprofessionalism with some staff struggling to manage the volume of guests.
The resort offers a range of family-friendly activities, making it a great destination for families with children. Activities such as reindeer, snowmobile and husky excursions are particularly well-received. The accommodations are spacious and well-suited for families, though some guests note a lack of child-friendly meal options.
The quality of the beds garners mixed feedback. While many guests praise the comfort and unique features like adjustable beds for stargazing, others find some beds hard or uncomfortable with issues like thin mattresses and broken beds occasionally mentioned.
While the resort offers a unique and memorable experience, it falls short in some areas typically associated with a five-star establishment. Many guests feel the services and meals align more with a three-star quality and there are mentions of organizational issues and disappointment that the offerings do not meet the five-star standards expected for the price paid.
In summary, Kakslauttanen Arctic Resort - Igloos and Chalets offers a magical and unique experience with its stunning location, distinctive accommodations and friendly staff, but areas such as cleanliness, meal variety and overall service quality present opportunities for improvement.
Categories
The accommodations, ranging from glass igloos to cozy wooden cabins, are frequently praised for their unique concept and comfort. Guests particularly appreciate the igloos for the unparalleled experience of watching the Northern Lights from their beds. The Kelo Igloos, blending rustic charm with modern comforts like a sauna and fireplace, stand out as a favorite. However, there are occasional remarks about cleanliness and lack of daily cleaning services. The resort’s decor is often highlighted as magnificent, enhancing the magical atmosphere.
The breakfast buffet receives mixed reviews. Many guests enjoy the plentiful and delicious spread with a variety of tasty options like yogurt, deli meats and pancakes and appreciate that breakfast is included. However, some criticize the lack of variety and freshness. Dinner experiences are similarly varied with some diners praising the thoughtfully curated and delicious meals, while others express disappointment in the limited variety, small portions and long waiting times.
Cleanliness at the resort is another area with divided opinions. While many guests find their accommodations clean and comfortable, others report issues such as unclean sheets, remnants from previous guests and inadequate housekeeping services.
The staff at Kakslauttanen Arctic Resort are generally described as friendly, helpful and attentive, contributing positively to the overall experience. However, there are occasional reports of rudeness and unprofessionalism with some staff struggling to manage the volume of guests.
The resort offers a range of family-friendly activities, making it a great destination for families with children. Activities such as reindeer, snowmobile and husky excursions are particularly well-received. The accommodations are spacious and well-suited for families, though some guests note a lack of child-friendly meal options.
The quality of the beds garners mixed feedback. While many guests praise the comfort and unique features like adjustable beds for stargazing, others find some beds hard or uncomfortable with issues like thin mattresses and broken beds occasionally mentioned.
While the resort offers a unique and memorable experience, it falls short in some areas typically associated with a five-star establishment. Many guests feel the services and meals align more with a three-star quality and there are mentions of organizational issues and disappointment that the offerings do not meet the five-star standards expected for the price paid.
In summary, Kakslauttanen Arctic Resort - Igloos and Chalets offers a magical and unique experience with its stunning location, distinctive accommodations and friendly staff, but areas such as cleanliness, meal variety and overall service quality present opportunities for improvement.
Luxury Hotel
This luxury resort property offers a memorable experiences in the Finnish Lapland, Saariselkä Fell area. The far north activities and various accommodation with special features, is available also with top notch equipment and facilities. Some of the accommodation offer extra services as part of the chalet stay.
Unusual Hotel
Kakslauttanen Arctic Resort is the home of the world famous Igloo Village made out of glass. Around 250 kilometres north of the Arctic Circle, you can admire the magical glow of the Northern Lights, while laying down at your bed. The season that you can have this experience lasts from late August to late April.
Hotel for Honeymoon
This Resort is an excellent choice to spend your honeymoon holiday. It provides many out-of the-ordinary, and charming, ambient and luxurious accommodation possibilities, even the wedding ceremony venue services, according to your wishes. There are so many romantic activities to explore together and even a four poster bed option in your chalet. The Nordic Lights, snow, or white nights in the summer time, give unforgettable memories together.
Family Friendly Hotel
Families and children are welcome to enjoy the resort`s many activities and variety of choice accommodation. Organizing full-service venues and family festivities, is part of the resorts service.
Dog Friendly Hotel
Pets are allowed on request at an additional cost.
Romantic Hotel
The unique "Blue moment" in the winter afternoons turns all snowy scenery in shades of blue. Later the vast sky is lighted full of stars shining and twinkling, in distant and deeper lights.
Imagine a sleigh ride together with the loved one, frosty snow under the runners of the sledge crunching, while you two slide covered with woolen blankets and furs, holding hands, smiling with fresh breeze caressing the cheeks. The tranquil wilderness with hidden treasures giving its beauty and bounty in all seasons. Trust the magic of summer`s nights, when the sun does not set in three months and winter twilight with glittering snow crystals and Nordic Lights otherworldly dances in the skies above. Skiing, having sauna experience, reindeer, playing in the snow, wilderness streams and flowers at your trekking trails - all to make memories forever.
Imagine a sleigh ride together with the loved one, frosty snow under the runners of the sledge crunching, while you two slide covered with woolen blankets and furs, holding hands, smiling with fresh breeze caressing the cheeks. The tranquil wilderness with hidden treasures giving its beauty and bounty in all seasons. Trust the magic of summer`s nights, when the sun does not set in three months and winter twilight with glittering snow crystals and Nordic Lights otherworldly dances in the skies above. Skiing, having sauna experience, reindeer, playing in the snow, wilderness streams and flowers at your trekking trails - all to make memories forever.
Hotel with Free Wi-Fi
Free WiFi is available in public areas.
Business Hotel
Santa`s Festival Hall is the best venue for business meetings and conferences. Finland`s largest log built house accommodates over 250 people and enables to host a vast range of customer events and concerts. In addition, product launches premises, even for showcasing cars with raising floors, are available. Extensive translation and guiding services make this resort easy to the international visitors to organize many size events to the corporate team or valued customers incentive or other theme travel.
Hotel with Parking
Free parking is offered to the guests of Kakslauttanen Igloo West Village.
EV charging stations
5-Star Hotel
The lodges, chalets, igloos and other accommodation as well as the myriad of services and equipment and facilities will be customized to your needs, according the excellent service the hotel complex is famous for. For business or festivity and leisure, the imagination is the limit. This resort offers a huge variety in everything. Arctic nature captures your heart, in the untamed beauty of the scrubs in flower, the pure, drinkable water in cold, clear streams. The magic lives in the present moment of breathing the freshest air you can ever imagine. The berries to relish, with deeper flavors than anywhere else in the world. Succulent savory foods with so much taste in every bite. Furthermore, in the wilderness of the North, you may find a small nugget of gold, while trying out the old methods of gold panning, that would make the souvenir to remember for the rest of your life!
Hotel with EV Charging Stations
Hotel near Golf Courses
Guest Reviews
Nestled in the heart of Lapland, Kakslauttanen Arctic Resort offers an enchanting getaway with its fairy-tale village ambiance and truly stunning location. Situated about 40 kilometers from Ivalo Airport, the resort is positioned right in the midst of a tranquil forest, providing a unique, serene escape in the snowy wilderness.
The remote location ensures a peaceful retreat surrounded by beautiful scenery, a well-maintained scenic park and gorgeous landscapes that are perfect for those looking to connect with nature. Guests have frequently remarked on the exceptional and breathtaking views with many appreciating the opportunity to spot the Northern Lights. The landscape is indeed a dream with the resort set amidst snow-covered forests, creating a magical atmosphere especially during the Christmas season.
The resort region is also close enough to Saariselkä for convenient access to hiking trails and other activities, though it maintains a secluded feel that many visitors find charming. The East Village, in particular, is often highlighted as calmer and more pleasant. Accommodations such as the glass igloos and cozy cabins with private saunas add to the unique experience, allowing guests to immerse themselves in the enchanting environment.
With its stunning views and tranquil location, Kakslauttanen Arctic Resort stands out as a perfect spot to spend time in nature and enjoy a peaceful, private retreat in the Finnish Lapland.
The breakfast experience at Kakslauttanen Arctic Resort - Igloos and Chalets receives mixed reviews from guests. On the positive side, many appreciate the breakfast buffet as plentiful, extensive and delicious. Guests highlight the good variety with tasty options such as yogurt, deli meats, eggs, bacon and pancakes and some note that it was a fantastic spread with special mention of the coffee. Breakfast being included is seen as a plus and the availability of a buffet is appreciated by several visitors. Some guests found the selection satisfying, abundant and appropriate in quantity, praising the food as very good and even extraordinary.
However, there are notable criticisms. A number of guests felt that the breakfast was monotonous and lacked variety with some describing it as normal hotel standard or even below expectations for the price. The selection was often considered limited and there were comments about the products not always seeming fresh. Some found the quality comparable to a low-end or 1-star hotel with specific mentions of industrial scrambled eggs and unsatisfactory fruit juice. The coffee also did not meet some guests' standards. Issues of dishes running out quickly and not being replenished were mentioned and there was a general sentiment that the food could be more diverse and healthier.
In summary, while many guests enjoyed the breakfast at Kakslauttanen Arctic Resort, others found room for improvement in terms of variety, freshness and overall quality.
The dinner experiences at Kakslauttanen Arctic Resort - Igloos and Chalets receive mixed reviews from guests. Many commend the food as delicious, thoughtfully curated and of good quality. The vegetarian options, in particular, meet approval and some guests found the meals to be sumptuous and fittingly filling. Praise was also given to specific dinners being fantastic and perfect in quantity and taste.
However, a recurring criticism is the limited variety and small portions available with some diners finding the meal options less diverse than expected. Concerns about the quality and preparation of the food are also common with some describing it as average or even poor. Guests frequently mentioned the long waiting times, sometimes up to 2 hours and 40 minutes, which marred their overall dining experience.
While some found the food to be wholesome and basic, others felt it wasn't up to the standard expected for the price charged. There were mentions of the fixed menu being repetitive and a desire for more variety and additional choices. In some cases, the food was so disappointing that it was likened to factory canteen fare.
Overall, while there are highlights for certain meals and specific dishes, the culinary offerings could benefit from more variety and better balance to meet the diverse expectations of guests.
At Kakslauttanen Arctic Resort, guests find themselves nestled in a magical winter wonderland surrounded by pristine snow. The resort's accommodations, ranging from glass igloos to cozy wooden cabins, offer a unique and immersive experience. The igloos, renowned for their breathtaking views, allow visitors to marvel at the northern lights from the comfort of their beds. Many guests highlight the igloos' warmth and comfort, making them ideal for a multi-night stay. However, there are occasional remarks about cleanliness and the lack of daily cleaning services.
The Kelo Igloos receive particular praise for their spacious, modern interiors complete with a fireplace and sauna, offering a blend of rustic charm and contemporary comfort. Guests find these accommodations exquisitely furnished, often exceeding expectations with their attention to detail.
The cabins and cottages equally impress visitors with their cozy, atmospheric interiors and ample space. They come well-equipped with all essential amenities, eliciting admiration for their cleanliness and comfort. Additionally, the log cabins stand out for their large interiors and features like multiple toilets, showers and a grand fireplace, making them a splendid retreat.
Throughout the resort, the decor is consistently mentioned as magnificent, enhancing the already captivating environment. The friendly and helpful staff contribute positively to the overall experience, ensuring guests feel welcome and catered for.
For many, the highlight is the chance to experience sleeping in an igloo, a dreamlike and enchanting adventure that leaves lasting memories. Despite some practical shortcomings, the magical atmosphere and unique accommodations make Kakslauttanen Arctic Resort a highly cherished destination for many travelers.
Kakslauttanen Arctic Resort offers a mixed experience when it comes to the quality of its beds. Many guests have praised the comfort of the beds, describing them as comfy or wonderful and noting the warmth of the bedding. The resort features unique, adjustable beds in the igloos which can be inclined for stargazing—an aspect that many found enjoyable. Some reviews also highlighted electric and heated beds, enhancing the overall comfort during cold nights.
However, several guests encountered issues with bed comfort, mentioning that some beds were hard or uncomfortable, particularly for older guests. There were also complaints about thin or small mattresses and bedding that could benefit from a refresh. A few guests even mentioned specific issues like broken beds or beds that moved constantly due to lack of brake-equipped wheels.
While some found Hästens beds extraordinarily comfortable, others felt the need for newer mattresses to improve their sleep experience. Bedding cleanliness was occasionally noted as subpar. Overall, guests' experiences with the beds at Kakslauttanen Arctic Resort varied significantly, from outstanding to disappointing.
When it comes to cleanliness at the Kakslauttanen Arctic Resort, the reviews present a mixed picture. Many guests found their accommodations to be clean, cozy and comfortable with descriptions of the cabins as very clean, bungalows being spotless and the environment well-maintained and tidy. The igloos were appreciated for their cleanliness with certain guests noting that their igloos were very clean and the showers were in good condition, though slightly uncomfortable.
However, numerous reviews highlighted areas for improvement. There were recurring issues with unclean sheets, including hair and stains and some guests found crumbs and even items like underwear and socks left under the beds. The level of cleanliness in between guest stays was pointed out as needing enhancement with cabins sometimes not cleaned thoroughly and rooms not being pristine upon arrival.
The housekeeping service or rather the lack of it, was another significant point of concern with reports of no housekeeping during extended stays and no sheet or towel replacements. Specific hygiene issues were raised with instances of dog hair, ants, questionable cleanliness in toilets and unsatisfactory conditions of dishes, tables and floors.
Despite the beautiful location and generally positive environment cleanliness, the overall satisfaction with the cleanliness inside the accommodations appears divided, indicating that while some guests had spotless experiences, others encountered significant lapses in hygiene and housekeeping services.
At Kakslauttanen Arctic Resort - Igloos and Chalets, the staff are described as friendly, helpful and attentive. Many guests appreciated their efforts in creating an enjoyable and welcoming atmosphere. The reception team, in particular, received commendation for their ability to handle requests and provide assistance. In a place where connecting with nature and enjoying winter Lapland is key, the resort's courteous and cooperative staff played a significant role in enhancing the overall experience, attending to guest needs with patience and good organization.
However, there were occasional reports of rudeness and unprofessionalism among some staff members. Some visitors noted that a few staff struggled with handling the volume of guests, resulting in less friendly interactions. Instances of poor hospitality and ineffective problem-solving were also mentioned. Despite these occasional setbacks, certain staff members, like Adriana and Simone at the reception, stood out for their exceptional service.
Overall, while the experiences with staff varied, the majority of guests found them to be a valuable part of their stay, appreciating their kindness and willingness to help.
At Kakslauttanen Arctic Resort, the reviews regarding the Wi-Fi indicate a mixed experience. Some guests reported issues such as no Wi-Fi in the igloos and unreliable internet service in the rooms. On the positive side, there were instances where the Wi-Fi worked well and any initial issues were resolved promptly by the staff. Despite these occasional successes, the general reliability of the Wi-Fi appears to be an area that could benefit from improvement.
Kakslauttanen Arctic Resort - Igloos and Chalets offers a range of family-friendly activities that make it a great destination for families with children. The resort's staff are very friendly and helpful, creating a welcoming environment for guests of all ages. The accommodations, including impressive chalets and neat, spacious cabins, are well-suited for families, providing plenty of space even for families with two adult children. The Kelo Glass Igloos are particularly popular among families with children especially enjoying the unique experience.
While there are amazing opportunities for families, couples and individuals alike, the resort does offer specific activities such as reindeer, snowmobile and husky excursions that are fantastic and well worth the cost. However, some guests noted that there is room for improvement regarding meal options for young children since there is no a la carte menu available.
Overall, Kakslauttanen Arctic Resort provides great activities for families and offers a cozy and spacious stay, making it an excellent choice for those looking to create memorable family experiences in the Arctic.
Kakslauttanen Arctic Resort - Igloos and Chalets has drawn mixed reviews regarding its facilities and services. Many guests have noted that the services and meals align more with a 3-star quality rather than a 5-star experience. It seems the resort is more about offering a unique experience than providing luxury services. Reviewers have pointed out that the food did not meet their expectations and the service lacked the professionalism expected from a higher-rated establishment.
Additionally, there were complaints about organizational issues, such as not being informed about the different sections of the resort, which resulted in groups being separated. Many felt that for the price they paid, they should have received more in terms of service quality and amenities. The lighting in the resort area also made it difficult to see the Northern Lights, an important aspect for many visitors. Overall, guests expressed disappointment that the resort's offerings did not match up to the five-star standards they anticipated.
Kakslauttanen Arctic Resort offers a unique stay experience that attracts visitors with its distinctive amenities and remarkable settings. Guests particularly enjoy the ice igloos and the well-appointed log cabins, highlighting the luxurious feel of the accommodations. The cabins come equipped with all the necessities to ensure a comfortable stay, making it a memorable destination in the heart of Lapland.
However, visitors have noted that the cost of staying at Kakslauttanen Arctic Resort is exceptionally high with prices comparable to luxury hotels, but the service and overall quality do not meet 5-star standards. Many have mentioned that expenses can quickly add up, especially with most activities incurring additional costs. The overall value for money has been a common concern among guests with some pointing out that the experience, while unique, does not justify the steep price tag.
Despite these criticisms, the resort continues to be a popular choice for those looking to enjoy the Arctic atmosphere and the distinctive architecture of its accommodations. Although the luxurious aspect may fall short of expectations for some, the resort's setting and the sheer novelty of staying in an ice igloo or a cozy log cabin provide a worthwhile experience for many travelers.
A stay at Kakslauttanen Arctic Resort - Igloos and Chalets is an unparalleled experience for couples seeking romance and adventure mixed with a touch of magic. Described as perfect for honeymoons, the resort creates unforgettable memories that hold a special place in visitors' hearts. The magical walks at night and the chance to chase the aurora in a fairytale setting enhance the romantic atmosphere.
The resort’s glass rooms offer a unique opportunity to watch the Northern Lights from the warmth and comfort of your bed, amplifying the romantic vibe. The ambiance is described as very cozy and fully equipped, making it an ideal spot for a romantic escape. Unique and unrepeatable, the experience at Kakslauttanen Arctic Resort is a once-in-a-lifetime adventure that is well worth the journey. While the property itself garners high praise, the food may not meet the same standard, but this does not overshadow the overall charm and appeal of the resort.
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Location
The remote location ensures a peaceful retreat surrounded by beautiful scenery, a well-maintained scenic park and gorgeous landscapes that are perfect for those looking to connect with nature. Guests have frequently remarked on the exceptional and breathtaking views with many appreciating the opportunity to spot the Northern Lights. The landscape is indeed a dream with the resort set amidst snow-covered forests, creating a magical atmosphere especially during the Christmas season.
The resort region is also close enough to Saariselkä for convenient access to hiking trails and other activities, though it maintains a secluded feel that many visitors find charming. The East Village, in particular, is often highlighted as calmer and more pleasant. Accommodations such as the glass igloos and cozy cabins with private saunas add to the unique experience, allowing guests to immerse themselves in the enchanting environment.
With its stunning views and tranquil location, Kakslauttanen Arctic Resort stands out as a perfect spot to spend time in nature and enjoy a peaceful, private retreat in the Finnish Lapland.
Breakfast
However, there are notable criticisms. A number of guests felt that the breakfast was monotonous and lacked variety with some describing it as normal hotel standard or even below expectations for the price. The selection was often considered limited and there were comments about the products not always seeming fresh. Some found the quality comparable to a low-end or 1-star hotel with specific mentions of industrial scrambled eggs and unsatisfactory fruit juice. The coffee also did not meet some guests' standards. Issues of dishes running out quickly and not being replenished were mentioned and there was a general sentiment that the food could be more diverse and healthier.
In summary, while many guests enjoyed the breakfast at Kakslauttanen Arctic Resort, others found room for improvement in terms of variety, freshness and overall quality.
Dinner
However, a recurring criticism is the limited variety and small portions available with some diners finding the meal options less diverse than expected. Concerns about the quality and preparation of the food are also common with some describing it as average or even poor. Guests frequently mentioned the long waiting times, sometimes up to 2 hours and 40 minutes, which marred their overall dining experience.
While some found the food to be wholesome and basic, others felt it wasn't up to the standard expected for the price charged. There were mentions of the fixed menu being repetitive and a desire for more variety and additional choices. In some cases, the food was so disappointing that it was likened to factory canteen fare.
Overall, while there are highlights for certain meals and specific dishes, the culinary offerings could benefit from more variety and better balance to meet the diverse expectations of guests.
Rooms
The Kelo Igloos receive particular praise for their spacious, modern interiors complete with a fireplace and sauna, offering a blend of rustic charm and contemporary comfort. Guests find these accommodations exquisitely furnished, often exceeding expectations with their attention to detail.
The cabins and cottages equally impress visitors with their cozy, atmospheric interiors and ample space. They come well-equipped with all essential amenities, eliciting admiration for their cleanliness and comfort. Additionally, the log cabins stand out for their large interiors and features like multiple toilets, showers and a grand fireplace, making them a splendid retreat.
Throughout the resort, the decor is consistently mentioned as magnificent, enhancing the already captivating environment. The friendly and helpful staff contribute positively to the overall experience, ensuring guests feel welcome and catered for.
For many, the highlight is the chance to experience sleeping in an igloo, a dreamlike and enchanting adventure that leaves lasting memories. Despite some practical shortcomings, the magical atmosphere and unique accommodations make Kakslauttanen Arctic Resort a highly cherished destination for many travelers.
Beds
However, several guests encountered issues with bed comfort, mentioning that some beds were hard or uncomfortable, particularly for older guests. There were also complaints about thin or small mattresses and bedding that could benefit from a refresh. A few guests even mentioned specific issues like broken beds or beds that moved constantly due to lack of brake-equipped wheels.
While some found Hästens beds extraordinarily comfortable, others felt the need for newer mattresses to improve their sleep experience. Bedding cleanliness was occasionally noted as subpar. Overall, guests' experiences with the beds at Kakslauttanen Arctic Resort varied significantly, from outstanding to disappointing.
Cleanliness
However, numerous reviews highlighted areas for improvement. There were recurring issues with unclean sheets, including hair and stains and some guests found crumbs and even items like underwear and socks left under the beds. The level of cleanliness in between guest stays was pointed out as needing enhancement with cabins sometimes not cleaned thoroughly and rooms not being pristine upon arrival.
The housekeeping service or rather the lack of it, was another significant point of concern with reports of no housekeeping during extended stays and no sheet or towel replacements. Specific hygiene issues were raised with instances of dog hair, ants, questionable cleanliness in toilets and unsatisfactory conditions of dishes, tables and floors.
Despite the beautiful location and generally positive environment cleanliness, the overall satisfaction with the cleanliness inside the accommodations appears divided, indicating that while some guests had spotless experiences, others encountered significant lapses in hygiene and housekeeping services.
Staff
However, there were occasional reports of rudeness and unprofessionalism among some staff members. Some visitors noted that a few staff struggled with handling the volume of guests, resulting in less friendly interactions. Instances of poor hospitality and ineffective problem-solving were also mentioned. Despite these occasional setbacks, certain staff members, like Adriana and Simone at the reception, stood out for their exceptional service.
Overall, while the experiences with staff varied, the majority of guests found them to be a valuable part of their stay, appreciating their kindness and willingness to help.
Wi-Fi
Family
While there are amazing opportunities for families, couples and individuals alike, the resort does offer specific activities such as reindeer, snowmobile and husky excursions that are fantastic and well worth the cost. However, some guests noted that there is room for improvement regarding meal options for young children since there is no a la carte menu available.
Overall, Kakslauttanen Arctic Resort provides great activities for families and offers a cozy and spacious stay, making it an excellent choice for those looking to create memorable family experiences in the Arctic.
5 Star
Additionally, there were complaints about organizational issues, such as not being informed about the different sections of the resort, which resulted in groups being separated. Many felt that for the price they paid, they should have received more in terms of service quality and amenities. The lighting in the resort area also made it difficult to see the Northern Lights, an important aspect for many visitors. Overall, guests expressed disappointment that the resort's offerings did not match up to the five-star standards they anticipated.
Luxury
However, visitors have noted that the cost of staying at Kakslauttanen Arctic Resort is exceptionally high with prices comparable to luxury hotels, but the service and overall quality do not meet 5-star standards. Many have mentioned that expenses can quickly add up, especially with most activities incurring additional costs. The overall value for money has been a common concern among guests with some pointing out that the experience, while unique, does not justify the steep price tag.
Despite these criticisms, the resort continues to be a popular choice for those looking to enjoy the Arctic atmosphere and the distinctive architecture of its accommodations. Although the luxurious aspect may fall short of expectations for some, the resort's setting and the sheer novelty of staying in an ice igloo or a cozy log cabin provide a worthwhile experience for many travelers.
Romantic
The resort’s glass rooms offer a unique opportunity to watch the Northern Lights from the warmth and comfort of your bed, amplifying the romantic vibe. The ambiance is described as very cozy and fully equipped, making it an ideal spot for a romantic escape. Unique and unrepeatable, the experience at Kakslauttanen Arctic Resort is a once-in-a-lifetime adventure that is well worth the journey. While the property itself garners high praise, the food may not meet the same standard, but this does not overshadow the overall charm and appeal of the resort.
No, Kakslauttanen Arctic Resort - Igloos and Chalets doesn't have any pool.
No, a spa isn't available at Kakslauttanen Arctic Resort - Igloos and Chalets.
Yes, Kakslauttanen Arctic Resort - Igloos and Chalets welcomes dogs.
Yes, parking facilities are available at Kakslauttanen Arctic Resort - Igloos and Chalets.
No, Kakslauttanen Arctic Resort - Igloos and Chalets doesn't have a gym.
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