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Summary of reviewsHotel Le Montagnais is highly regarded for its prime location, centrally situated for easy access to the Georges Vezina center, local restaurants, shops and a nearby shopping center. This convenient positioning is favored by both leisure and business travelers, offering an excellent starting point for exploring the Saguenay region. Despite minor issues with noise near certain areas and rooms being described as slightly outdated, the overall comfort and location convenience are well-appreciated.
The hotel's breakfast options are a significant highlight. The on-site restaurant, Légendaire, provides high-quality, generously portioned meals with excellent and efficient service, starting at reasonable prices. While breakfast is not typically included in the room rate, the overall dining experience at breakfast is praised. Dinner at Le Légendaire also receives positive feedback for its food quality and variety, despite occasional long wait times during busy periods.
Guests frequently commend the spacious and comfortable rooms, appreciated for their cleanliness and tranquility. Although some rooms have outdated decor and lack modern conveniences like mini-fridges and safes, the staff’s responsive maintenance service helps mitigate these minor issues. Cleanliness throughout the hotel, including the pool area, is generally upheld to a high standard, although sporadic lapses have been noted.
The hotel’s staff consistently receives accolades for their friendliness, professionalism and helpfulness, ensuring guests feel well-attended and welcome. These positive interactions greatly enhance the overall guest experience despite occasional inconsistencies in service quality.
WiFi service at the hotel is generally reliable, though with some reported issues in certain areas. Positive feedback primarily centers on the consistency and reliability of the connection when it works well.
The spa and pool facilities add a valuable dimension to the hotel's offerings. Guests appreciate the clean and well-maintained pools, jacuzzis and the availability of treatments like massages. Although the spa area can sometimes be crowded and family-oriented, it remains a favored amenity.
For fitness enthusiasts, the gym offers essential facilities but receives mixed reviews due to its small size and some outdated equipment. Despite these limitations, the inclusion of a large swimming pool and water games enhances the overall fitness experience.
Families find the hotel particularly accommodating with its array of child-friendly amenities such as water games, playgrounds and an arcade corner, making it an enjoyable destination for children. The spacious rooms, helpful staff and excellent on-site dining options contribute to a relaxing stay for adults, confirming Hotel Le Montagnais as a top choice for family vacations.
Bedding comfort at the hotel receives mostly positive feedback, although experiences vary based on personal preferences regarding mattress firmness. While some rooms provide perfectly comfortable beds, others occasionally fail to meet guests' expectations due to varying mattress firmness and bed sizes.
In summary, Hotel Le Montagnais excels as a comfortable, well-located and family-friendly hotel with strong dining options, helpful staff and clean facilities, making it an excellent choice for travelers seeking both convenience and an enjoyable stay. Show more
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Hotel with EV Charging Stations
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Hotel Taking Steps Towards Sustainability
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4-Star Hotel
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Room Types
Spacious Queen RoomThis room features a flat-screen cable TV. air conditioning, desk and refrigerator.
Please note that maximum occupancy for this room is 2 guests.
Economy Queen Room with Two Queen Beds This room features a flat-screen cable TV. air conditioning, desk and refrigerator.
Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).
Spacious Queen Room with Two Queen BedsThis room features a flat-screen cable TV. air conditioning, desk and refrigerator.
Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).
Comfort Double Room with Two Double BedsThis room features a flat-screen cable TV. air conditioning, desk and refrigerator.
About Hotel Le Montagnais
License: 062145
Guest Reviews
8.2
Very Good
Location
Hotel Le Montagnais enjoys high praise for its prime location, which is noted to be central and conveniently close to numerous amenities and attractions. It's situated in the city center, making it easy for guests to visit the Georges Vezina center, local restaurants, shops and a nearby shopping center. The hotel's location also provides a good base for exploring the Saguenay region, giving it an advantage for both leisure and business travelers.
While the rooms are described as clean and comfortable with spacious options available, some guests mention that they are a bit old-fashioned and that certain areas, like the hallways near ice machines, can be noisy. Nevertheless, the overall comfort and convenience of the hotel's location seem to outweigh these minor inconveniences for many visitors.
The hotel also boasts good family-friendly amenities, including a pool and games area, which are well appreciated. This, combined with its proximity to fast-food outlets, restaurants, main roads and shopping centers, helps make it a practical and enjoyable choice for various types of travelers.
In summary, Hotel Le Montagnais is valued for its excellent, well-connected location and the overall comfort it provides, making it a convenient and favorable option for those looking to stay in the heart of the city or explore the wider region.
Breakfast
Hotel Le Montagnais offers a variety of breakfast options that consistently receive high praise for their quality. Guests frequently highlight the very good and excellent breakfast served at the hotel's restaurant, Légendaire, noting both the taste and the fast, efficient service. Families particularly appreciate the generous portions and the overall experience is enhanced by the affordable prices with breakfast meals starting at just $12 per person.
However, it is essential to note that breakfast is not routinely included in the room rate, which some guests find inconvenient. Those who did not have breakfast included in their stay mentioned the additional charge for breakfast and expressed a preference for buffet-style options.
Despite these minor drawbacks, the overall sentiment points to a positive dining experience with many guests noting the restaurant's excellent service and well-prepared meals. The availability of meals in the room also adds a layer of convenience, especially for families, though some guests prefer to explore other breakfast options nearby. Overall, the breakfast at Hotel Le Montagnais is a celebrated aspect of the guest experience.
Dinner
Hotel Le Montagnais offers a mixed but mostly favorable dining experience, judging from guests' reviews. The on-site restaurant, Le Légendaire, receives high praise for its excellent food quality and varied menu with many guests highlighting delicious meals such as the filet mignon and poke bowls. Quick and friendly service is often noted, though there are instances where service can be slow, particularly during busy times. Despite occasional issues such as unavailable menu items and long waiting times, the restaurant generally meets guests’ expectations and provides good value for money. The option to enjoy meals in the room is a convenient perk appreciated by many, although some find the restaurant's prices to be on the higher side. Overall, the dining options at Hotel Le Montagnais contribute positively to the guest experience, complemented by other amenities like the pool and arcade.
Rooms
Hotel Le Montagnais offers a stay marked by spacious and comfortable rooms, consistently praised for their generous size and tranquility. Most guests find the rooms clean, well-maintained and well-equipped, featuring amenities such as comfortable beds and functioning air conditioning. The convenience of direct access to parking from ground-floor rooms is another appreciated feature.
However, there are areas for improvement. Some rooms have outdated decor and lack certain conveniences like mini fridges and safes. Bathrooms also receive mixed reviews with some guests finding them below the expected standards for a four-star hotel. Issues such as noisy air conditioning and occasional cleanliness lapses have been noted, but generally, the hotel responds promptly to maintenance requests.
Overall, the hotel manages to provide a comfortable, spacious environment that contributes to a pleasant stay despite some shortcomings in room amenities and decor.
Beds
At 'Hotel Le Montagnais,' guests frequently highlight the beds as a significant feature of their stay. Many reviews emphasize the comfort and quality of the bedding with numerous remarks describing the beds and pillows as comfortable. Several guests specifically note that they slept well thanks to the cozy mattresses.
However, there are mixed opinions about the firmness of the mattresses. While some guests found the beds perfectly firm and praised the overall comfort, others mentioned issues with the mattresses being either too hard or too soft. A few reviews noted that the beds in certain rooms, such as those in Tower B, did not meet comfort expectations and some guests experienced discomfort from saggy or overly soft mattresses.
The size of the beds was also a point of contention. Some guests felt the double beds were too small for their liking, though others appreciated the availability of two queen-size beds in some rooms.
Overall, while bedding comfort at Hotel Le Montagnais mostly received positive feedback, the experience might vary depending on personal preferences and the specific room assigned. Some guests pointed out that additional amenities, such as extra blankets and a functioning coffee machine, would enhance their stay.
Cleanliness
Hotel Le Montagnais receives numerous accolades for its cleanliness with guests frequently praising the spotless condition of their rooms and facilities. Terms like "very clean room," "clean and modern room," and "clean establishment" are repeatedly mentioned, highlighting the hotel's consistent effort to maintain a high standard of cleanliness. The hotel’s pool also receives commendations for being clean and well-maintained.
However, some reviews point out sporadic issues, such as "lack of towels at the pool," "dust behind the bathroom door," and "black mold behind the toilet door." A few guests mentioned instances where cleaning service was lacking during their stay, leading to issues like "waste under the bed" and "the room was dirty when we arrived." Additionally, the hotel's general areas and play areas are described as "superb," yet some noted the "dirty pool" and "not much cleaning services."
Overall, despite occasional lapses, the hotel largely upholds a good level of cleanliness and comfort, making it a recommendable option for travelers focusing on hygiene.
Staff
Hotel Le Montagnais benefits from a widely praised staff that leaves a positive impression on guests. The hotel’s team is often described as very friendly, welcoming and helpful, ensuring that visitors feel well-received and attended to throughout their stay. Several reviewers highlighted the courteous, professional and accommodating nature of the staff, often commending the team's quick service and genuine concern for customer satisfaction.
Guests particularly appreciated the warm welcomes and the attentive service provided by the front desk and reception area with specific mentions of individual employees who made notable efforts to provide excellent and pleasant service. Additionally, the cleanliness and modernity of the hotel, together with the friendly environment, further contributed to guests' positive experiences.
However, some reviews pointed out occasional inconsistencies, such as inefficient or less friendly service from certain staff members and issues with accessing services like the laundry room or minibar functionalities. Despite these few negative remarks, the overall sentiment toward the staff at Hotel Le Montagnais remains highly favorable. Most guests appear to have had a pleasant experience, thanks to the diligent and amiable nature of the hotel’s team.
Wi-Fi
Hotel Le Montagnais generally offers efficient wifi that meets the needs of many guests. Some individuals have praised the connection as being great, while others have noted areas for improvement. There are reports of less efficient wifi in certain rooms and instances where the internet can be slow or fail altogether. A few guests experienced the wifi not working well or lacking connection entirely. While there is a mix of experiences, those who found the wifi satisfactory appreciated its reliability.
Spa
Hotel Le Montagnais features a well-equipped spa and pool area, which has received positive remarks for its facilities. Guests appreciated the inclusion of several amenities such as two jacuzzis, a hammam and a heated pool, often mentioning that these are a real plus to their stay. Many found the spa to be excellent and very good, emphasizing how the pool always brings joy to visitors.
However, some reviews indicated areas for improvement, noting occasions where the spas were not working or the sauna was functioning poorly. Additionally, the spa area can feel crowded with families and children, which detracts from a restful experience for some guests. Despite these issues, the availability of treatments like relaxing massages and the overall variety of amenities contributed to the positive feedback on the spa and pool facilities at the hotel.
Gym
Hotel Le Montagnais offers a gym that receives mixed feedback from its guests. The fitness center is often described as small and somewhat cramped, housing only a limited array of equipment. While some find it well-equipped with free weights, treadmills and other machines, there's a consensus that the gym could benefit from repairs as some of the equipment are not functioning optimally. Despite its size, the gym provides essential amenities and access is readily available to hotel guests. The accompanying large swimming pool, which includes water games, adds to the overall fitness experience at the hotel. While the gym experience can be satisfactory for some, others feel it's less ideal due to its compact nature and occasional crowdedness, especially with children around.
Pool
Hotel Le Montagnais offers an extensive aquatic experience with both indoor and outdoor pools, alongside an array of amenities perfect for families. The indoor pool, coupled with two small spas, provides a comfortable and spacious environment praised by many guests. Children particularly enjoy the water games and inflatable pool activities, making it a hit among families.
The AquaFun area is another standout, known for its engaging atmosphere and good maintenance. Despite some reports of noise and overcrowding at certain times, the general consensus is that the pool area is enjoyable and well-suited for family fun. The inclusion of amenities like pool towels and a poolside bar enhances the convenience and relaxation for all visitors.
However, not all reviews are glowing. Some guests noted issues with cleanliness, both in the indoor and outdoor pools and mentioned that the water's temperature could be more comfortable. The outdoor pool, while pleasant with its small tables and swings, was described as small and occasionally grimy.
Overall, despite minor criticisms, the pool facilities at Hotel Le Montagnais are largely appreciated for their family-friendly design and broad range of activities, making it a solid choice for a fun and enjoyable stay.
Family
Hotel Le Montagnais is an excellent destination for families looking to enjoy a fun-filled getaway. The hotel offers a plethora of activities that cater specifically to children, making it a family-friendly haven. One of the standout features is the water games in the pool, which have been a hit among kids. The pool area, including an aqua fun section, has been particularly well received with children expressing their delight.
Moreover, the hotel boasts outdoor playgrounds and a well-equipped playroom, ensuring that kids have plenty of options to keep entertained. The family-oriented atmosphere resonates throughout the hotel, making it a welcoming and enjoyable place for both parents and their little ones.
In addition to these child-friendly amenities, the hotel provides other recreational options such as an arcade corner, though it seems there was an issue with token availability at one point. The entire family can engage in various activities directly on the hotel premises, contributing to an overall environment of family fun and togetherness.
For those needing a break from play, the spacious rooms, helpful staff and excellent on-site restaurant contribute to a relaxing stay for adults as well. Given the positive experiences shared by many, Hotel Le Montagnais proves to be a preferable choice for family vacations, offering a blend of entertainment and comfort suitable for all ages.
4 Star
Hotel Le Montagnais has garnered mixed reviews regarding its four-star rating with some feedback indicating that the hotel does not fully live up to this standard. Several guests have noted that the facilities and services fell short of what one would expect from a four-star establishment. Specific mentions pointed out that the rooms lacked distinguishing features and that certain amenities, such as the outdoor pool, were not operational during their stay. Complaints highlight that the hotel is quite expensive considering the level of services provided.
On the positive side, many guests praised the hotel for maintaining an overall four-star feel. The indoor pool, part of the facility aquafun, was particularly noted as a significant plus. Descriptions such as "excellent 4-star hotel" and "very good 4-star hotel" were frequently used, indicating that a number of guests found the quality acceptable if not commendable. Overall, while the hotel has its strengths, some aspects may not entirely meet the expectations set by its four-star rating.
Business
Hotel Le Montagnais stands out as a prime choice for business travelers. Its location in the business area and proximity to nearby shops make it convenient for those on work trips. The hotel has garnered praise as a perfect venue for work meetings and business events with many guests highlighting its suitability for business trips or a quick stopover. Additionally, its designation as a business-friendly establishment coupled with its reputation as a great hotel for work further underscores its appeal to professionals. While some practical aspects, such as Wi-Fi connectivity and the restaurant's quality-price ratio, could use improvement, the overall experience is notably positive, especially for those traveling with work in mind.
Accessible
Hotel Le Montagnais offers accessible rooms that cater to guests with disabilities, ensuring a comfortable stay. The hotel's location is highly central and easily accessible, adding to its convenience. Guests appreciate the quiet and peaceful surroundings as well. Rooms on the ground floor feature direct access from the parking area, providing ease for those with mobility challenges. However, it's worth noting that there are no pedestrian crossings for safe passage and assistance might be needed to access the pool area. Some guests have also experienced delays in room availability upon arrival. Despite these minor drawbacks, the proximity to various amenities and the overall accessibility make Hotel Le Montagnais a favorable choice for those with disabilities.
Indoor Pool
Hotel Le Montagnais offers a standout feature for guests seeking aquatic relaxation: a notable indoor pool. Accompanied by an outdoor pool, the hotel provides a diverse swimming experience. The indoor pool, in particular, receives positive mentions for its spaciousness and appeal, making it a favored spot for guests. The pool area contributes considerably to the overall enjoyable stay at the hotel.
Yes, Hotel Le Montagnais has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Hotel Le Montagnais.
No, Hotel Le Montagnais doesn't allow dogs.
No, parking facilities aren't available at Hotel Le Montagnais.