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Summary of reviewsHoliday Inn Express St Croix Valley by IHG, is a warm and welcoming place with exceptional staff. The young ladies at the front desk are friendly, sweet and accommodating, always willing to go the extra mile for their guests. Jackie stands out as one of the most helpful and responsive staff members. The housekeeping staff is equally wonderful and willing to help. Although there were some reports of rudeness from one of the checkout gals, the majority of guests rave about the exceptional friendliness of the staff. If you're looking for a welcoming and helpful team, this is your destination! Show more
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Categories
Hotel near Golf Courses
Hotel near Ski Resorts
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Standard RoomThis room has a cable TV and coffee machine.
Standard King Room with Sofa Bed - Non-SmokingThis room features a sofa bed, work desk, and a cable TV.
King Room with Roll-In Shower - Disability AccessThis room features a work desk, coffee machine, and cable TV.
King Room - Hearing AccessibleThis room features a work desk, coffee machine, and a cable TV.
Queen Room with Two Queen Beds - Hearing Accessible/Non-SmokingThis room has a cable TV, coffee machine, and a hair dryer.
Standard Queen Room with Two Queen Beds and Tub - Communications AccessibleThis room has a cable TV, coffee machine, and a hair dryer.
Standard King Room
Suite with Two King Beds
Standard Room with Two Queen Beds
Standard King Room with Two King Beds
Standard King Room - Disability Access
Standard King Room with Sofa Bed
Standard King Room with Roll-in Shower and Wet Bar - Communications Access
Guest Reviews
8.7
Very Good
Breakfast
The breakfast at Holiday Inn Express St Croix Valley by IHG was a highlight for many guests with a variety of fresh and hot options available each morning. The breakfast bar was consistently well stocked and clean and options like yogurt and banana combos, breakfast sandwiches and good coffee were especially appreciated. Despite COVID restrictions, the hotel offered prepackaged items and individual servings to ensure guest safety while still providing plenty of choices to choose from. While some guests wished for a wider selection or hot breakfast options at no additional cost, overall the breakfast exceeded expectations and was a great start to each day of their stay. Staff was friendly and helpful, making the breakfast experience even more pleasant.
Rooms
If you're looking for a comfortable place to stay in the St. Croix Valley, the Holiday Inn Express & Suites offers a good location with spacious rooms and good facilities. Many guests have commented on the size of the rooms, including the large king suites with huge, ADA-compliant bathrooms. While some guests mentioned minor issues like humidity in the bathroom, broken bathroom doors or small flies, overall the rooms were clean, quiet and comfortable with many guests praising the comfy beds. Some guests also received room upgrades after experiencing noise issues or other concerns. However, a few guests did report issues with damp bedding or broken AC/heat systems. Overall, if you're looking for a spacious and comfortable room in a convenient location, the Holiday Inn Express & Suites is worth considering for your St. Croix Valley trip.
Cleanliness
Holiday Inn Express St Croix Valley by IHG is a fantastic choice for travelers who prioritize cleanliness during their stays. Guests have rated the hotel as very clean with many praising the spacious and comfortable rooms. The staff have also received high praise for their friendliness and helpfulness, particularly Jackie. The pool is clean and well-maintained with ample clean towels provided. While the bathrooms may not have been up to some guests' exacting standards, overall the hotel is an excellent choice for those who appreciate clean accommodations in a great location.
Staff
Holiday Inn Express & Suites St. Croix Valley is a place where you'll experience a warm and welcoming atmosphere from the very first moment. The hotel's staff is simply amazing; young ladies at the front desk are friendly, sweet and accommodating. They are always willing to go the extra mile for their guests, providing directions, recommendations and anything else you may need. Jackie stands out as one of the most helpful and responsive staff members. The housekeeping staff is equally wonderful and willing to help. Although there were some reports of rudeness from one of the checkout gals, the majority of guests rave about the exceptional friendliness of the staff. So, if you're looking for a welcoming and helpful team, this is your destination!
Yes, Holiday Inn Express St Croix Valley by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Holiday Inn Express St Croix Valley by IHG.
No, Holiday Inn Express St Croix Valley by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express St Croix Valley by IHG.
Yes, Holiday Inn Express St Croix Valley by IHG has a gym.