Hotel Le Relais Saint-Jacques
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Le Relais Saint-Jacques is praised for its prime location, conveniently situated near the train and bus stations and within walking distance to Saint-Jean-de-Luz’s city center, beach and port. This central positioning allows guests to easily explore local attractions, shops and restaurants, while also benefiting from a quiet, noise-free environment. The hotel offers nearby parking options and maintains a high standard of cleanliness and comfort, making it an ideal choice for visitors.
The breakfast at Hotel Le Relais Saint-Jacques is highly commended for its quality and variety, featuring hearty offerings such as farm-fresh eggs, delicious pastries and organic local products. Despite minor criticisms like the basement location of the breakfast room and occasional limited options due to COVID-19, the overall dining experience is considered generous and satisfying with many appreciating the use of local and homemade items.
Guests also enjoy the hotel's dinner options, particularly the well-received quinoa salad. The variety and quality of the evening meals, along with valuable restaurant recommendations from the attentive staff, contribute to positive dining experiences.
The rooms at Hotel Le Relais Saint-Jacques are consistently described as cozy, clean and comfortable, despite some being smaller in size. They are well-decorated with contemporary decor, featuring amenities such as minibars, kettles and courtesy trays. The soundproofed rooms ensure a peaceful stay and the large, modern bathrooms are a frequent highlight, though some minor maintenance issues have been noted.
Cleanliness is a standout feature with guests consistently praising the meticulous daily cleaning standards that keep rooms and common areas spotless. The renovated rooms and fresh, comfortable environments add to the overall appeal.
The staff at Hotel Le Relais Saint-Jacques receive high accolades for their exceptional service, described as friendly, attentive and professional. Their warm hospitality significantly enhances the guest experience with many guests expressing appreciation for the personal touch and helpfulness offered.
The hotel's Wi-Fi service is generally reliable with most guests finding it strong and stable. While there are occasional issues with connectivity during peak times or in certain areas, the Wi-Fi is adequate for the needs of most visitors.
Proximity to the beach is another appreciated aspect with the hotel's location making it easy for guests to enjoy the seaside. The provision of beach towels and umbrellas further adds to the convenience and comfort of beachgoers.
The beds at Hotel Le Relais Saint-Jacques are highly rated for their comfort and quality, featuring sturdy mattresses and soft, clean sheets. Guests note that the comfortable bedding significantly contributes to a restful night's sleep.
Overall, Hotel Le Relais Saint-Jacques delivers a pleasant stay with its blend of location convenience, cleanliness, quality dining and exceptional service, making it a favorable choice for travelers.
Categories
The breakfast at Hotel Le Relais Saint-Jacques is highly commended for its quality and variety, featuring hearty offerings such as farm-fresh eggs, delicious pastries and organic local products. Despite minor criticisms like the basement location of the breakfast room and occasional limited options due to COVID-19, the overall dining experience is considered generous and satisfying with many appreciating the use of local and homemade items.
Guests also enjoy the hotel's dinner options, particularly the well-received quinoa salad. The variety and quality of the evening meals, along with valuable restaurant recommendations from the attentive staff, contribute to positive dining experiences.
The rooms at Hotel Le Relais Saint-Jacques are consistently described as cozy, clean and comfortable, despite some being smaller in size. They are well-decorated with contemporary decor, featuring amenities such as minibars, kettles and courtesy trays. The soundproofed rooms ensure a peaceful stay and the large, modern bathrooms are a frequent highlight, though some minor maintenance issues have been noted.
Cleanliness is a standout feature with guests consistently praising the meticulous daily cleaning standards that keep rooms and common areas spotless. The renovated rooms and fresh, comfortable environments add to the overall appeal.
The staff at Hotel Le Relais Saint-Jacques receive high accolades for their exceptional service, described as friendly, attentive and professional. Their warm hospitality significantly enhances the guest experience with many guests expressing appreciation for the personal touch and helpfulness offered.
The hotel's Wi-Fi service is generally reliable with most guests finding it strong and stable. While there are occasional issues with connectivity during peak times or in certain areas, the Wi-Fi is adequate for the needs of most visitors.
Proximity to the beach is another appreciated aspect with the hotel's location making it easy for guests to enjoy the seaside. The provision of beach towels and umbrellas further adds to the convenience and comfort of beachgoers.
The beds at Hotel Le Relais Saint-Jacques are highly rated for their comfort and quality, featuring sturdy mattresses and soft, clean sheets. Guests note that the comfortable bedding significantly contributes to a restful night's sleep.
Overall, Hotel Le Relais Saint-Jacques delivers a pleasant stay with its blend of location convenience, cleanliness, quality dining and exceptional service, making it a favorable choice for travelers.
Hotel near The Beach
Dog Friendly Hotel
Hotel with Parking
Accessible Hotel
Hotel for Adults Only
Small Hotel
3-Star Hotel
Guest Reviews
Hotel Le Relais Saint-Jacques boasts a prime location perfect for exploring Saint-Jean-de-Luz. Nestled right opposite the train and bus stations, this hotel offers unparalleled convenience for train travelers. Guests repeatedly highlight the ease of accessing the city center, which is just a short walk away, brimming with shops, restaurants, pedestrian streets and the historic core. The central positioning also places guests near the beach and the port, providing leisurely opportunities to explore the coastline. Nearby parking options and a tranquil, noise-free environment despite its central location are additional merits appreciated by visitors. Cleanliness and comfort are also noted, making it an ideal choice for a pleasant stay.
'Hotel Le Relais Saint-Jacques' serves a breakfast highly praised by guests for its quality and variety. Many reviews highlight the hearty nature of the offerings, which include farm-fresh eggs, delicious pastries and organic local products. The breakfast is described as extensive, generous and ideal for starting the day with a wide selection ensuring it caters to various tastes. Guests appreciate the pleasant atmosphere and the friendliness of the staff, contributing significantly to their positive dining experience.
Despite a few criticisms regarding the lack of fresh fruits and the breakfast room being in the basement, the majority of feedback emphasizes the overall quality and value. The inclusion of local and homemade products like organic jams and Basque cakes receives particular commendation. Some guests noted that the breakfast is reasonably priced, while others felt it was slightly expensive but still worth it for the quality provided. Complaints about limited options due to COVID-19 restrictions were noted, but under normal circumstances, the breakfast is robust and satisfying.
Hotel Le Relais Saint-Jacques offers a satisfying dining experience with many guests praising the evening meal options. The dinner choices, including a well-received quinoa salad, are particularly commendable. Guests have expressed their enjoyment of the overall kitchen offerings, highlighting both quality and variety. Additionally, the hotel staff provides convenient and valuable recommendations for restaurants in the area, enhancing the dining experience beyond the hotel's walls. With excellent service and a range of good food options, the hotel stands out as an excellent choice for lunch and dinner.
Visitors to Hotel Le Relais Saint-Jacques have generally given positive feedback regarding the comfort and cleanliness of the rooms. The rooms are frequently described as cozy, comfortable and well-decorated, featuring contemporary decor and tasteful decorations. They are well insulated and soundproofed, ensuring a peaceful environment despite the hotel's central location.
Several reviews highlight that while some rooms may be on the smaller side, they are well-utilized, functional and come with necessary amenities like minibars, kettles and courtesy trays. The large and well-equipped bathrooms are often appreciated, although there are mentions of small bathrooms and some maintenance issues, such as dated furnishings and occasional minor faults with fittings.
Guests appreciated the cleanliness and modern comfort, noting spotless rooms and fresh decorations. Some rooms offer pleasant views and are described as bright and airy, though others facing the courtyard can be darker.
Overall, the hotel provides functional, comfortable and quiet room accommodations, ideal for restful stays and exploration of the surrounding area.
The beds at Hotel Le Relais Saint-Jacques receive high praise from guests, marked by their exceptional comfort and quality. Many reviews highlight the beds as being very comfortable, often featuring top-quality and well-checked bedding that ensures a restful night's sleep. Guests appreciate the comfortable, sturdy mattresses and the quality pillows that add to the overall sleeping experience. The hotel's commitment to providing clean and soft sheets further enhances the comfort level. The size and quality of the beds, including king-size options, are frequently noted as ideal for a relaxing stay. While some feedback mentions a preference for softer pillows or a duvet being unnecessary during warmer months, the general consensus points to the beds being a standout feature, contributing significantly to the comfort and satisfaction of the guests.
Hotel Le Relais Saint-Jacques has garnered extensive praise for its unparalleled cleanliness, making it a standout choice for travelers prioritizing hygiene and well-maintained accommodations. The hotel is frequently described as very clean with guests appreciating the spotless rooms and common areas. Renovated rooms and modern bathrooms add to the appeal, offering a fresh and comfortable environment.
Visitors have consistently noted the meticulous daily cleaning standards, ensuring that rooms are impeccably tidy. The positive attention to cleanliness extends to the functional and spacious layout of the rooms, which are well-equipped and tastefully decorated. Guests have also highlighted the clean and insulated bathrooms, ensuring both privacy and comfort.
While a few reviews suggested minor improvements, the overall sentiment underscores the hotel's commitment to providing exceptionally clean and well-maintained premises. Located centrally and featuring convenient amenities, Hotel Le Relais Saint-Jacques stands out for its high standard of cleanliness and guest satisfaction.
The staff at Hotel Le Relais Saint-Jacques consistently receive high praise from guests for their exceptional service and warm hospitality. Guests have frequently noted the friendly and attentive nature of the team, highlighting their helpfulness and readiness to assist with any needs. The hotel's reception is particularly commended for its pleasant and welcoming demeanor with many guests appreciating the personal touch and professionalism of the receptionists.
Visitors have described the overall atmosphere created by the staff as both warm and inviting, often using terms like "very friendly" and "very attentive" to describe their interactions. The hotel's staff are also noted for their kindness and dedication to ensuring a comfortable stay with several reviews highlighting the exceptional treatment and considerate actions of the team.
Additionally, the staff's courteousness and efficiency have left a lasting impression on guests, complemented by their polite and professional service. Even in instances where language barriers existed, the staff have been recognized for their efforts to communicate and provide quality service.
Overall, the welcoming and helpful nature of the hotel’s staff significantly enriches the guest experience with their friendliness and diligent service being key highlights of many reviews.
Hotel Le Relais Saint-Jacques offers a commendable Wi-Fi experience for guests with a variety of positive aspects. Many reviewers appreciated the inclusion of Wi-Fi in their stay and noted the internet access as a beneficial feature. Comments highlighted the good connectivity and the wireless network's ability to accept multiple devices, making it convenient for those traveling with multiple gadgets.
The Wi-Fi is described by several guests as strong, stable and even excellent, allowing them to use it effectively. While some mentioned that the connection was good and fast, others did note occasional issues such as Wi-Fi being spotty in rooms or slow during peak times. Despite these occasional hiccups, the majority found the Wi-Fi adequate for their needs, although there were a few reports of insufficient speeds and frequent disconnections and some instances where the Wi-Fi was not available at all.
Overall, the Wi-Fi at Hotel Le Relais Saint-Jacques is generally reliable and meets the basic needs of most guests, though some improvements could be made to ensure more consistent performance throughout the property.
Hotel Le Relais Saint-Jacques enjoys a prime location perfect for beach lovers. The hotel's proximity to the beach, a short walk away, makes it an excellent choice for those looking to enjoy both the city and the seaside. Guests highlight the convenience of being near the town center and the train station, allowing easy access to cafes, shopping and pedestrian streets.
Accolades about the beach itself appear frequently with mentions of its cleanliness and appeal. The hotel also enhances the beach experience by providing beach towels and umbrellas, adding to the comfort and ease of guests.
The combination of a central location, close to the beach and city attractions, positions Hotel Le Relais Saint-Jacques as an ideal destination for a balanced vacation.
Hotel Le Relais Saint-Jacques is a basic three-star accommodation that delivers simple yet efficient service. It may feel overhyped to some, but it generally meets the expectations of a typical three-star hotel. While it might be deemed satisfactory for its rating, there are opinions suggesting it falls slightly short of higher standards. Some guests find it a bit expensive for what is offered in comparison to other three-star hotels. Overall, it provides an adequate experience for those seeking a modest, no-frills stay.
Hotel Le Relais Saint-Jacques warmly welcomes dogs and other pets, making it a convenient choice for pet owners. Despite a nightly supplement of €11 for dogs, the hotel's pet-friendly policy ensures that pets are allowed and well-catered for, providing amenities like dog bowls and treats. Guests have appreciated the kindness shown toward their dogs, noting the hospitable atmosphere for their furry companions. Additionally, the hotel enhances the stay with thoughtful extras such as beach towels and beach umbrellas, further supporting a comfortable and enjoyable experience for both pets and owners.
Location Show Map
Location
Breakfast
Despite a few criticisms regarding the lack of fresh fruits and the breakfast room being in the basement, the majority of feedback emphasizes the overall quality and value. The inclusion of local and homemade products like organic jams and Basque cakes receives particular commendation. Some guests noted that the breakfast is reasonably priced, while others felt it was slightly expensive but still worth it for the quality provided. Complaints about limited options due to COVID-19 restrictions were noted, but under normal circumstances, the breakfast is robust and satisfying.
Dinner
Rooms
Several reviews highlight that while some rooms may be on the smaller side, they are well-utilized, functional and come with necessary amenities like minibars, kettles and courtesy trays. The large and well-equipped bathrooms are often appreciated, although there are mentions of small bathrooms and some maintenance issues, such as dated furnishings and occasional minor faults with fittings.
Guests appreciated the cleanliness and modern comfort, noting spotless rooms and fresh decorations. Some rooms offer pleasant views and are described as bright and airy, though others facing the courtyard can be darker.
Overall, the hotel provides functional, comfortable and quiet room accommodations, ideal for restful stays and exploration of the surrounding area.
Beds
Cleanliness
Visitors have consistently noted the meticulous daily cleaning standards, ensuring that rooms are impeccably tidy. The positive attention to cleanliness extends to the functional and spacious layout of the rooms, which are well-equipped and tastefully decorated. Guests have also highlighted the clean and insulated bathrooms, ensuring both privacy and comfort.
While a few reviews suggested minor improvements, the overall sentiment underscores the hotel's commitment to providing exceptionally clean and well-maintained premises. Located centrally and featuring convenient amenities, Hotel Le Relais Saint-Jacques stands out for its high standard of cleanliness and guest satisfaction.
Staff
Visitors have described the overall atmosphere created by the staff as both warm and inviting, often using terms like "very friendly" and "very attentive" to describe their interactions. The hotel's staff are also noted for their kindness and dedication to ensuring a comfortable stay with several reviews highlighting the exceptional treatment and considerate actions of the team.
Additionally, the staff's courteousness and efficiency have left a lasting impression on guests, complemented by their polite and professional service. Even in instances where language barriers existed, the staff have been recognized for their efforts to communicate and provide quality service.
Overall, the welcoming and helpful nature of the hotel’s staff significantly enriches the guest experience with their friendliness and diligent service being key highlights of many reviews.
Wi-Fi
The Wi-Fi is described by several guests as strong, stable and even excellent, allowing them to use it effectively. While some mentioned that the connection was good and fast, others did note occasional issues such as Wi-Fi being spotty in rooms or slow during peak times. Despite these occasional hiccups, the majority found the Wi-Fi adequate for their needs, although there were a few reports of insufficient speeds and frequent disconnections and some instances where the Wi-Fi was not available at all.
Overall, the Wi-Fi at Hotel Le Relais Saint-Jacques is generally reliable and meets the basic needs of most guests, though some improvements could be made to ensure more consistent performance throughout the property.
Beach
Accolades about the beach itself appear frequently with mentions of its cleanliness and appeal. The hotel also enhances the beach experience by providing beach towels and umbrellas, adding to the comfort and ease of guests.
The combination of a central location, close to the beach and city attractions, positions Hotel Le Relais Saint-Jacques as an ideal destination for a balanced vacation.
3 Star
Dog Friendly
No, Hotel Le Relais Saint-Jacques doesn't have any pool.
No, a spa isn't available at Hotel Le Relais Saint-Jacques.
Yes, Hotel Le Relais Saint-Jacques welcomes dogs.
Yes, parking facilities are available at Hotel Le Relais Saint-Jacques.
No, Hotel Le Relais Saint-Jacques doesn't have a gym.
Location Show Map
More Options
