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SPA Hotel Sirius Beach - FREE SPA access

Saints Constantine and Helena , 10a, Saints Constantine & Helena Resort (Show on Map)

7.1

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe SPA Hotel Sirius Beach - All Inclusive Light Free and SPA Access boasts a remarkable beachfront location, offering stunning sea views, a serene environment and easy access to a private, clean and uncrowded beach, making it a prime choice for visitors seeking relaxation and picturesque scenery. The strategic placement also allows for quick access to nearby shops, parks and the thermal water feature enhances the experience further.

Guests have a mixed but generally positive view of the breakfast offerings, appreciating the variety that includes cheese, cold cuts, scrambled eggs and more, though some feel the quality and variety could use improvement. Dinner experiences are also varied with praise for the picturesque setting and occasional tasty dishes, but feedback indicates a need for better quality, variety and labeling of the food, which is described by some as repetitive and lacking in taste.

Rooms are spacious, bright and often feature breathtaking sea views, which guests tout as a highlight of their stay. Most find the beds comfortable and appreciate the daily cleaning service, despite occasional lapses in thoroughness and issues with dated furniture and occasional cleanliness concerns.

The spa is well-regarded for its thermal and mineral water pools, good massage services and a variety of saunas. However, there are significant mentions of cleanliness issues and operational inconsistencies, such as overcrowding and periods when the spa was non-functional.

Pool options include indoor and outdoor pools with thermal water, appreciated for their relaxing elements and scenic views. Nonetheless, maintenance and cleanliness are recurrent issues with some pools reportedly not cleaned regularly.

Staff interactions receive mixed feedback; while many find the staff polite, friendly and helpful, there are also reports of unprofessional behavior, language barriers and occasional unresponsiveness. The reception team, in particular, garners positive remarks for their attentiveness.

Parking involves a daily fee and often poses a challenge due to limited spaces, but cheaper options are available nearby.

Despite the hotel's advertised four-star rating, many guests feel it falls short of this standard, likening it more to a two or three-star experience. The all-inclusive package, while attractively priced, often does not meet expectations in terms of food and drink variety and quality, though evening programs are a noted highlight.

Overall, SPA Hotel Sirius Beach offers a blend of positive and less favorable experiences with its standout beachfront location and beautiful sea views significantly enhancing the appeal. However, improvements in food variety and quality, cleanliness and staff professionalism could elevate the guest experience to better align with its four-star rating.
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Pool 1 information:

Location of the pool: Outdoor pool

Business Hotel

Hotel with Parking

4-Star Hotel

Hotel with Infinity Pool

Hotel where Extra Health & Safety Measures Have Been Taken

Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
Yes

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Hotel with Outdoor Pool

Hotel with Panoramic View Pool

Hotel with Indoor Pool

Room Types

About SPA Hotel Sirius Beach - FREE SPA access

License: В1-1Ш5-15Л-Б1

Guest Reviews

7.1

Good

Location

Nestled by the seaside, the SPA Hotel Sirius Beach boasts an enviable location right on the beach, offering extraordinary views and a serene, peaceful atmosphere. The hotel's placement is widely praised with guests lauding its superb, unbeatable and marvelous setting. The proximity to the sea ensures that guests can enjoy the beautiful, clean and uncrowded private beach just steps away from their rooms. Panoramic sea views from the balconies further enhance the experience with the breathtaking scenery being a major highlight.

The hotel's strategic orientation not only provides a stunning sea view but also grants quick access to the beach, nearby shops and parks, making it a convenient and picturesque choice for travelers. The thermal water feature and spa access are additional perks that complement the fantastic beachfront locale. Overall, the location of the hotel creates a unique and comfortable haven for visitors seeking both relaxation and remarkable vistas.

Breakfast

In terms of breakfast at SPA Hotel Sirius Beach, guests have mixed but insightful feedback that may help potential visitors manage their expectations. On the positive side, there are comments about a varied menu featuring a good mix of cheese, cold cuts, fried sausage, hot dogs, scrambled eggs and French toast. Additionally, the breakfast included options like vegetables, different types of bread, rolls, semolina pudding, donuts and cereals. Guests appreciated tasty vegetarian dishes and noted that the food in the all-inclusive restaurant was generally delicious.

However, some recurring concerns were raised concerning the quality and variety. Several guests mentioned that the breakfast can be quite repetitive and of poorer quality compared to lunch and dinner. Some reviews described the breakfast as standard or even terrible, indicating that improvement is needed in this area. Despite offering a wide array of choices, including traditional local dishes, there's a consensus that the quality and presentation need attention to better match the overall dining experience of the hotel.

Dinner

'Spa Hotel Sirius Beach' offers a picturesque setting for dinner with beautiful sea views that guests appreciate. Despite this charming atmosphere, feedback on the dinner experience is mixed. While some guests find the food tasty and diverse, others point out several drawbacks. The main issues revolve around variety and quality with many noting that the menu lacks diversity with dishes often being repetitive or reused from previous meals. Additionally, labeling of dishes is inconsistent, which can complicate meal selection.

The food varies in quality with some reviews stating that it is good or homemade, but more common are reports of poor quality, lack of taste and even encounters with spoiled items. The repeated serving of the same dishes and the presence of fried foods seem to dominate the offerings, leaving little room for variety. The portion sizes and the presentation of meals also fall short according to several guests with some noting that meals were served on small plates and lacked the full four-star experience.

On a positive note, guests appreciate the drinks provided with meals, though the quality is sometimes questioned. There are also remarks about the breakfast being varied, which offers a contrast to the dinner experience. Overall, while there are aspects to appreciate, such as the beautiful views and occasional tasty dishes, the hotel could benefit from enhancing the selection and quality of its dinner offerings to meet expectations more consistently.

Rooms

Rooms at SPA Hotel Sirius Beach offer a mixed bag of experiences but lean towards the positive. Guests frequently highlight the spaciousness and brightness of the rooms, many of which offer stunning sea views that guests find to be the best aspect of the hotel experience. The beds, for the most part, are comfortable and some rooms come equipped with decent air conditioning and a refrigerator.

Daily cleaning services aim to keep the rooms tidy, though there are mentions of occasional lapses, such as sand on the floors and areas that haven't been vacuumed. The furniture shows signs of age and poor maintenance with comments noting old and worn-out elements. Some bathrooms have mold stains and broken amenities and there are instances of incomplete room amenities. Despite these shortcomings, many guests still find the rooms to be beautifully appointed and clean with large and bright interiors that enhance the overall experience.

Overall, if one can overlook the dated furnishings and occasional issues with cleanliness, the spacious rooms and captivating sea views make staying at SPA Hotel Sirius Beach a memorable experience.

Beds

The SPA Hotel Sirius Beach offers a mixed experience when it comes to its bedding. Many guests found the beds to be very comfy, highlighting that the mattresses, pillows and towels are all new. This provides a positive note for those looking for fresh and comfortable beddings. However, several reviews point out issues with the mattresses, describing them as hard and uncomfortable with some guests even comparing them to sleeping on wood. Complaints about exposed springs and mattresses that dig into the body suggest that some rooms may have older bedding that needs replacement. Additionally, some guests found the beds to be low and uncomfortable and a few reported issues with bedbugs and discoloration of towels. On a positive note, the beds are described as very wide, indicating ample space and the hotel does provide mattress toppers upon request to improve comfort.

Cleanliness

The cleanliness at SPA Hotel Sirius Beach - All Inclusive Light Free and SPA Access reflects a mixed experience for guests. While some visitors appreciated the daily changing of towels and found their rooms clean and tidy, many reported dissatisfaction with the overall cleanliness of the property. Common areas, including pools and the beach, often need better maintenance and there are frequent mentions of poorly done cleaning, cobwebs in corners and untidy decorative objects. Instances of rusting appliances and unmet cleaning schedules further underline the variable upkeep. The staff's efforts don't seem consistently effective, contributing to an overall impression that the hotel could benefit from more rigorous cleaning standards.

Staff

The reviews of the staff at SPA Hotel Sirius Beach present a mixed bag of experiences. On the positive side, many guests found the staff to be polite, friendly, discreet and dedicated. The reception team, in particular, received praise for their politeness and attentiveness. Guests appreciated the accommodating and helpful nature of certain staff members, especially those at the reception and bar.

However, some reviews highlight areas of concern, including a lack of professionalism and training among the staff. There were instances where the staff seemed unmonitored, bored and unresponsive to guests' needs. Language barriers were also noted with some staff members speaking only Bulgarian, making communication challenging.

Furthermore, issues such as unfriendliness, sour attitudes and even rudeness were reported by several guests. Some also pointed out that the cleaning staff's performance was inconsistent and there were occasions where rooms were not attended to properly.

Overall, while there are commendable aspects of the staff's service, there seems to be a need for improvement in training, professionalism and multilingual communication to ensure a consistently positive experience for all guests.

Spa

SPA Hotel Sirius Beach - All Inclusive Light with Free SPA Access offers a variety of amenities, prominently featuring a spa that has garnered a mix of feedback from guests. A notable highlight is the presence of thermal and mineral water pools, which many guests appreciated. The spa is described as having both indoor and outdoor pools, including an outdoor infinity pool and an outdoor jacuzzi with very hot water, alongside four indoor saunas.

Commendations include excellent massage services and generally good spa services with some describing the spa area as nice and the overall spa center as excellent. Moreover, the spa center being available to guests has added to the overall positive experience for some.

However, the reviews also highlight several significant drawbacks. Multiple guests commented on the poor condition and cleanliness of the spa with mentions of dirty tiles, a neglected and dirty environment and a filthy jacuzzi. Additionally, operational issues were pointed out, including the spa not functioning at times and it not being available throughout the day. Complaints about overcrowding and the small size of the spa center were also frequent.

In summary, while the spa at SPA Hotel Sirius Beach has its strong points, particularly the thermal and mineral water features and good services, there are areas needing improvement, especially regarding cleanliness, maintenance and operational consistency.

Pool

The SPA Hotel Sirius Beach offers a variety of pool options including an indoor pool at the spa, an outdoor pool by the sea and multiple thermal water pools and jacuzzis. The indoor pool boasts warm, thermal water, providing a relaxing experience for guests. The outdoor pool with heated water and a stunning sea view, was described as operational and offers a refreshing swim experience.

However, there are several mentions of maintenance issues, including instances where pools were not cleaned regularly, leaving leaves and debris at the bottom. Some guests noted that the pools could be cleaner and highlighted periods when the large outdoor pool was under renovation or not in operation. Despite this, the heated pools and the availability of thermal water feature as positive aspects, though they seem to lack regular upkeep and enough poolside lounges for the guests. While the pools are spacious and not crowded, their cleanliness and maintenance appear to be inconsistent.

Beach

The SPA Hotel Sirius Beach boasts a prime location right by the seaside, offering guests very easy and quick access to a wonderful, well-maintained beachfront. The hotel features a private beach that many find to be clean and uncrowded, making it a great choice for families with children. While some have noted that sunbeds may occasionally be unclean, overall, the beach proximity and access are highly praised for providing a convenient and enjoyable seaside experience.

Parking

Guests have noted that parking at SPA Hotel Sirius Beach involves a fee, typically around 10 to 15 leva per day. Some reviews mention that parking can be challenging due to a lack of available spaces, even when willing to pay. The hotel itself does not have its own parking facility, but there are cheaper parking options nearby compared to municipal parking. A few guests have also reported being able to park for free, despite the stated parking charges.

4 Star

Although 'SPA Hotel Sirius Beach - All inclusive light free and SPA access' is advertised as a four-star establishment, guest feedback suggests otherwise. Many reviews highlight a substantial discrepancy between its claimed and actual star rating, frequently comparing it to a two or three-star hotel. Renovations are commonly mentioned as necessary to meet four-star standards with some guests expressing disappointment particularly towards the facilities and dining options. Overall, there is a significant gap between the expectations set by its four-star rating and the experience provided.

All-Inclusive Packages

SPA Hotel Sirius Beach - All inclusive light free and SPA access offers a mixed experience when it comes to their all-inclusive package. While the price is attractively low, especially for families paying around 800 euros, the offerings don't entirely meet expectations. Guests who paid for the all-inclusive deal noted that the variety and quality of food and drinks left room for improvement. Specifically, the drinks could be of better quality and the food, although decent, lacked diversity.

Furthermore, there were discrepancies between what was advertised and what was provided. Some guests found that many of the listed activities were absent, leading them to dine out instead. Despite the hotel's overall mediocre ratings, the available evening programs that start from 19:00 were a highlight, including food, drinks and artistic performances, which added some value to the experience. For those considering the all-inclusive option, it's important to be aware that it may not fully deliver on its promise.

Yes, SPA Hotel Sirius Beach - FREE SPA access has pool(s) that belong to one or more of the following categories: Infinity Pool, Indoor Pool, Panoramic View Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire

Yes, a spa is available at SPA Hotel Sirius Beach - FREE SPA access.

No, SPA Hotel Sirius Beach - FREE SPA access doesn't allow dogs.

Yes, parking facilities are available at SPA Hotel Sirius Beach - FREE SPA access.

No, SPA Hotel Sirius Beach - FREE SPA access doesn't have a gym.

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