Royal Pines Hotel Urawa
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Summary of reviewsRoyal Pines Hotel Urawa receives abundant praise from guests, particularly for its prime central location in Urawa. Its proximity to Urawa Station, shops, restaurants and convenience stores ensures convenience for travelers. The quiet, clean environment and easy access to popular destinations like the Saitama Super Arena make it a favorable choice for various activities.
Guests frequently laud the hotel's breakfast, described as delicious and fulfilling with a satisfying mix of Japanese and Western options. The breakfast venue is spacious and the service is top-notch, contributing to a luxurious morning meal experience. Dinner at the hotel's restaurants is also noteworthy with guests enjoying a variety of delicious meals, excellent service and special culinary highlights like the acclaimed Yang Guifei lunch.
Room conditions at the Royal Pines Hotel Urawa are generally praised for being spacious, clean and comfortable with many guests appreciating large beds and well-designed bathrooms. Some rooms offer stunning views of Tokyo and Mount Fuji, enhancing the stay. The hotel maintains high standards of cleanliness despite minor concerns about outdated decor and occasional signs of wear.
The staff receives consistent commendation for their exceptional service and politeness with guests noting the front desk staff's helpfulness and the polite demeanor of the cleaning crew. Though there are a few criticisms regarding reception handling speed and attentiveness, the overall guest experience reflects the staff's dedication to excellent service.
Regarding the beds, guests generally find them spacious and comfortable, although some report issues with firmness. Overall, however, the beds contribute positively to a restful night's sleep. Business travelers appreciate the hotel's comfort and functionality with well-equipped rooms suitable for productivity and relaxation. Some service shortcomings were noted, but the overall functionality for business stays remains strong.
The hotel is also appreciated for its accessibility with handicap-accessible rooms and convenient attributes like nearby public transport and a parking lot. The Royal Pines Hotel Urawa's flexibility and commitment to guest comfort make it a favorable choice for both leisure and business travelers.
Categories
Guests frequently laud the hotel's breakfast, described as delicious and fulfilling with a satisfying mix of Japanese and Western options. The breakfast venue is spacious and the service is top-notch, contributing to a luxurious morning meal experience. Dinner at the hotel's restaurants is also noteworthy with guests enjoying a variety of delicious meals, excellent service and special culinary highlights like the acclaimed Yang Guifei lunch.
Room conditions at the Royal Pines Hotel Urawa are generally praised for being spacious, clean and comfortable with many guests appreciating large beds and well-designed bathrooms. Some rooms offer stunning views of Tokyo and Mount Fuji, enhancing the stay. The hotel maintains high standards of cleanliness despite minor concerns about outdated decor and occasional signs of wear.
The staff receives consistent commendation for their exceptional service and politeness with guests noting the front desk staff's helpfulness and the polite demeanor of the cleaning crew. Though there are a few criticisms regarding reception handling speed and attentiveness, the overall guest experience reflects the staff's dedication to excellent service.
Regarding the beds, guests generally find them spacious and comfortable, although some report issues with firmness. Overall, however, the beds contribute positively to a restful night's sleep. Business travelers appreciate the hotel's comfort and functionality with well-equipped rooms suitable for productivity and relaxation. Some service shortcomings were noted, but the overall functionality for business stays remains strong.
The hotel is also appreciated for its accessibility with handicap-accessible rooms and convenient attributes like nearby public transport and a parking lot. The Royal Pines Hotel Urawa's flexibility and commitment to guest comfort make it a favorable choice for both leisure and business travelers.
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Guest Reviews
The Royal Pines Hotel Urawa boasts a prime location in the center of Urawa, making it particularly convenient for travelers. Its proximity to Urawa Station, which is just a 7- to 10-minute walk away, is frequently highlighted as a major advantage. The area surrounding the hotel is bustling with numerous shops, restaurants, cafes and convenience stores, ensuring guests have everything they need within walking distance.
The location is also beneficial for those heading to popular destinations such as Saitama Super Arena or other nightlife districts and there is even a direct bus to Haneda airport. While a few guests noted that the entrance to the hotel can be a bit tricky to find and some found the distance from the station a little far, the overall consensus is that the location is very good, central and convenient for various activities. The accessibility to dining areas and other amenities, coupled with a quiet, clean environment, makes it a highly favorable choice.
At Royal Pines Hotel Urawa, the breakfast experience seems to be a standout feature for many guests, consistently described as delicious, fulfilling and well-rounded. The buffet offers a satisfying mix of both Japanese and Western options with particular praise for the variety of bread and drinks, as well as specific items like grilled chicken on charcoal skewers and croissants.
Guests frequently highlight the exceptional service and the comfort of the spacious breakfast venue, contributing to an overall positive experience. While some felt that the breakfast was a bit pricey or not quite up to their expectations, these sentiments were in the minority. Generally, the breakfast is seen as luxurious and brimming with a good variety of dishes, leaving many guests very satisfied with their morning meal.
Overall, Royal Pines Hotel Urawa's breakfast buffet is highly regarded for its delicious food, extensive choices and excellent service, making it a notable aspect of the guests’ stay.
Royal Pines Hotel Urawa offers a noteworthy dining experience with a variety of meal options that guests consistently find delicious. The evening arrival experience is well-supported with helpful staff providing information about nearby dining alternatives. Inside the hotel, guests can indulge in diverse culinary delights such as the acclaimed Yang Guifei lunch at the Chinese restaurant, praised for its taste. Grill lovers will appreciate the incredibly delicious charcoal-grilled chicken skewers. The hotel’s Japanese cuisine, known for its rich variety of ingredients, receives high marks from visitors for its flavor. Celebratory cakes, visually appealing and tasty, also add a special touch to an already delightful culinary journey. Among the hotel restaurants, the Chinese cuisine on the 18th floor stands out for its delicious dishes and the first-floor café comes recommended for a pleasant stop. The overall dining offerings at Royal Pines Hotel Urawa leave guests eager for a full meal experience at the hotel's restaurants during their next visit.
The rooms at Royal Pines Hotel Urawa are consistently described as spacious, clean and comfortable, exceeding typical Japanese standards. Guests appreciate the large and relaxing beds, as well as the well-designed bathrooms with ample space for bathing and changing. Many rooms offer stunning views of Tokyo and Mount Fuji with some guests even enjoying beautiful night vistas. The hotel's atmosphere is both calm and quiet, making it suitable for relaxation. The courteous staff at the front desk and cleaning services further enhance the pleasant stay. Overall, the room conditions, including the excellent temperature control and functional layout, contribute to a positive and comfortable experience. While some reviews mention outdated decor and small beds, the majority find the accommodations to be pleasant, clean and welcoming. Luxurious touches and thoughtful upgrades, such as larger rooms and better views, are frequently noted, making for a delightful stay at Royal Pines Hotel Urawa.
Guests staying at the Royal Pines Hotel Urawa have shared a range of opinions about the beds. Many reviews highlight the comfort of the beds with multiple guests finding them extremely comfortable and praising their spaciousness. In particular, comments were made about king-size beds that genuinely matched expectations in terms of size.
For those using extra bedding options, such as sofa beds or futons, reviews were generally positive with some noting the softness and fluffiness of the futons. Several guests mentioned having slept well and found the beds comfortable enough to result in a good night's rest.
However, there were some mixed feelings regarding the firmness of the mattresses. A number of guests found the beds too hard, which led to discomfort and disrupted sleep for some. Additionally, there were mentions of beds being low in quality with one guest noting a creaking bed and another commenting on less-than-ideal linens.
Overall, while many guests enjoyed the spacious and comfortable beds at Royal Pines Hotel Urawa, a few found the firmness of the mattresses to be an issue.
The Royal Pines Hotel Urawa has garnered positive feedback for its cleanliness from many guests. The general consensus depicts the hotel as a clean, spacious and comfortable establishment. Many guests were impressed by the modern and well-maintained facilities, as well as the effective and thorough cleaning routines. The rooms, bathrooms and communal areas received high marks for their cleanliness.
Specific mentions highlight polite and conscientious cleaning staff who greeted guests warmly and adhered to high standards of maintenance and cleanliness. The hotel building, although described by some as outdated, maintains a sense of luxury and cleanliness. Despite some concerns over bathroom cleaning and minor signs of wear, like peeling wallpaper and dirty carpets, the overall guest experience is predominantly positive.
Facilities are described as clean and tidy, instilling a great sense of cleanliness throughout the property. The rooms are consistently praised for being spacious and comfortable, contributing to a relaxing stay. Overall, the reviews suggest that the Royal Pines Hotel Urawa offers a clean and pleasant environment for its guests, even if some areas could benefit from updates and more meticulous attention to detail.
The staff at Royal Pines Hotel Urawa consistently receive high praise for their exceptional service and politeness. Guests frequently mention the friendliness and kindness of the hotel staff with particular accolades for the front desk personnel who provide excellent customer service and are notably helpful and courteous. The cleaning staff also make a positive impression with polite greetings adding to the overall welcoming atmosphere.
Responsiveness and attentiveness are recurrent themes in the reviews. Pre-arrival inquiries are met with prompt and polite responses and the staff's willingness to offer guidance and assistance, such as providing maps and local area information, is appreciated by guests. Instances of service recovery, like room upgrades under special circumstances, are handled efficiently and with a positive attitude.
Despite some minor criticisms regarding the speed of reception handling and occasional moments of inattentiveness, the general consensus is that the staff's service is both elegant and supportive. The team at Royal Pines Hotel Urawa works collaboratively to ensure guests have a pleasant stay with specific mentions of the breakfast service staff’s efficiency further enhancing the experience. Overall, the hotel's staff is recognized for their politeness, friendliness and consistent dedication to providing excellent customer service.
The Royal Pines Hotel Urawa offers a promising option for business travelers, particularly those who value comfort and functionality. Its central location is convenient for business trips and the spacious rooms often make guests feel like they are staying in a resort rather than a typical business hotel. The rooms are well-equipped for productivity with sizeable desks, dehumidifiers and quiet environments, making them ideal for conducting Zoom meetings or preparing for exams.
Guests appreciate the upgraded room options and the stunning views of Mount Fuji and the Yamanashi mountains, which provide a serene backdrop for a working environment. Additionally, the hotel caters to early schedules by accommodating breakfast times, allowing guests plenty of time to prepare for their day.
However, there are a few areas where the service falls short. The water pressure is noted to be less than optimal and the response to business-related requests like issuing receipts can be cold and dismissive. Overlap during check-in and check-out times can lead to unresponsive service and the lack of assistance with heavy luggage is inconvenient. These service hitches can make the hotel seem overpriced to some guests.
Overall, despite a few service shortcomings, the Royal Pines Hotel Urawa successfully blends comfort with a conducive work environment, making it a solid choice for business travelers looking to balance productivity and relaxation.
The Royal Pines Hotel Urawa offers accessibility that caters well to guests with disabilities. Conveniently located, the hotel is within a 10-minute walk from the station and is also served by a direct bus from Haneda Airport. Guests appreciate the handicap-accessible rooms and the cleanliness and tidiness of both the building and the rooms. The availability of a parking lot, nearby convenience store and a great view from the top floor add to its appeal. While some mentioned the absence of a microwave and difficulty bringing wheelchairs into rooms, the overall accessibility and comfort were well-received. The hotel's flexibility in room accommodations, particularly transitioning from smoking to non-smoking rooms without additional cost, further highlights its commitment to guest comfort.
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Location
The location is also beneficial for those heading to popular destinations such as Saitama Super Arena or other nightlife districts and there is even a direct bus to Haneda airport. While a few guests noted that the entrance to the hotel can be a bit tricky to find and some found the distance from the station a little far, the overall consensus is that the location is very good, central and convenient for various activities. The accessibility to dining areas and other amenities, coupled with a quiet, clean environment, makes it a highly favorable choice.
Breakfast
Guests frequently highlight the exceptional service and the comfort of the spacious breakfast venue, contributing to an overall positive experience. While some felt that the breakfast was a bit pricey or not quite up to their expectations, these sentiments were in the minority. Generally, the breakfast is seen as luxurious and brimming with a good variety of dishes, leaving many guests very satisfied with their morning meal.
Overall, Royal Pines Hotel Urawa's breakfast buffet is highly regarded for its delicious food, extensive choices and excellent service, making it a notable aspect of the guests’ stay.
Dinner
Rooms
Beds
For those using extra bedding options, such as sofa beds or futons, reviews were generally positive with some noting the softness and fluffiness of the futons. Several guests mentioned having slept well and found the beds comfortable enough to result in a good night's rest.
However, there were some mixed feelings regarding the firmness of the mattresses. A number of guests found the beds too hard, which led to discomfort and disrupted sleep for some. Additionally, there were mentions of beds being low in quality with one guest noting a creaking bed and another commenting on less-than-ideal linens.
Overall, while many guests enjoyed the spacious and comfortable beds at Royal Pines Hotel Urawa, a few found the firmness of the mattresses to be an issue.
Cleanliness
Specific mentions highlight polite and conscientious cleaning staff who greeted guests warmly and adhered to high standards of maintenance and cleanliness. The hotel building, although described by some as outdated, maintains a sense of luxury and cleanliness. Despite some concerns over bathroom cleaning and minor signs of wear, like peeling wallpaper and dirty carpets, the overall guest experience is predominantly positive.
Facilities are described as clean and tidy, instilling a great sense of cleanliness throughout the property. The rooms are consistently praised for being spacious and comfortable, contributing to a relaxing stay. Overall, the reviews suggest that the Royal Pines Hotel Urawa offers a clean and pleasant environment for its guests, even if some areas could benefit from updates and more meticulous attention to detail.
Staff
Responsiveness and attentiveness are recurrent themes in the reviews. Pre-arrival inquiries are met with prompt and polite responses and the staff's willingness to offer guidance and assistance, such as providing maps and local area information, is appreciated by guests. Instances of service recovery, like room upgrades under special circumstances, are handled efficiently and with a positive attitude.
Despite some minor criticisms regarding the speed of reception handling and occasional moments of inattentiveness, the general consensus is that the staff's service is both elegant and supportive. The team at Royal Pines Hotel Urawa works collaboratively to ensure guests have a pleasant stay with specific mentions of the breakfast service staff’s efficiency further enhancing the experience. Overall, the hotel's staff is recognized for their politeness, friendliness and consistent dedication to providing excellent customer service.
Business
Guests appreciate the upgraded room options and the stunning views of Mount Fuji and the Yamanashi mountains, which provide a serene backdrop for a working environment. Additionally, the hotel caters to early schedules by accommodating breakfast times, allowing guests plenty of time to prepare for their day.
However, there are a few areas where the service falls short. The water pressure is noted to be less than optimal and the response to business-related requests like issuing receipts can be cold and dismissive. Overlap during check-in and check-out times can lead to unresponsive service and the lack of assistance with heavy luggage is inconvenient. These service hitches can make the hotel seem overpriced to some guests.
Overall, despite a few service shortcomings, the Royal Pines Hotel Urawa successfully blends comfort with a conducive work environment, making it a solid choice for business travelers looking to balance productivity and relaxation.
Accessible
No, Royal Pines Hotel Urawa doesn't have any pool.
No, a spa isn't available at Royal Pines Hotel Urawa.
No, Royal Pines Hotel Urawa doesn't allow dogs.
Yes, parking facilities are available at Royal Pines Hotel Urawa.
No, Royal Pines Hotel Urawa doesn't have a gym.
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