Salalah Gardens Hotel Managed by Safir Hotels & Resorts

Salalah 17.02393400, 54.06629600 , Po Box 2312,salalah (Show on Map)
8.4
Very Good


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Summary of reviewsSalalah Gardens Hotel Managed by Safir Hotels & Resorts stands out as a notable accommodation option in Salalah, particularly praised for its convenient and strategic location in the heart of the city. This ideally situated hotel is integrated within a well-stocked mall, offering immediate access to a variety of shops, cafes, restaurants and a supermarket, enhancing the convenience for guests. Its proximity to the airport and central position also facilitates easy exploration of city attractions, making it a prime choice for travelers.

The breakfast experience at the hotel is highly regarded, offering an impressive and diverse buffet that caters to varied tastes and dietary preferences. Guests can savor a range of options from local dishes to continental and Indian foods, complemented by a live cooking station featuring custom-prepared items like eggs and waffles. This abundant and high-quality breakfast service is enhanced by the friendly and attentive staff, ensuring a satisfying dining experience.

Dinner offerings are equally commendable with varied menus and delicious meals that are well-received. Special nights like the Wednesday BBQ are particularly popular, though some guests note potential improvements in food quality consistency and variety. Despite these minor points, the overall dining experience remains positive, supported by exemplary service from the restaurant staff.

Rooms at the hotel are generally described as spacious, comfortable and well-equipped with modern amenities and quality furniture. The suites, in particular, offer luxury and stunning views. Comfort and cleanliness are consistently highlighted, although some areas could benefit from updates and minor maintenance. The staff's dedication to maintaining high cleanliness standards further elevates the guest experience.

The staff at Salalah Gardens Hotel are frequently applauded for their friendliness, helpfulness and professionalism. Guests consistently mention warm and welcoming reception, attentive housekeeping and courteous dining service. Individual staff members receive special recognition for their exceptional service, contributing to a positive and memorable stay.

The hotel provides additional amenities such as a well-maintained rooftop pool, a peaceful gym with adequate facilities and ample parking options. While the parking situation can be challenging due to limited spaces, the availability of free, private, underground and shaded parking spots is appreciated.

Families, in particular, find the hotel accommodating with spacious rooms, family-friendly amenities and a staff attentive to their needs. The integration with the mall provides convenient dining and activities for families, though some guests suggest a need for more children’s activities.

In summary, Salalah Gardens Hotel Managed by Safir Hotels & Resorts offers a compelling blend of convenience, comfort and hospitality, making it a reliable choice for travelers seeking an enjoyable stay in Salalah. While there are minor areas for improvement, the overwhelmingly positive reviews affirm its reputation for excellent service and guest satisfaction.
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Family Friendly Hotel

Romantic Hotel

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4-Star Hotel

Hotel with Outdoor Pool

Room Types
Deluxe Room Featuring free WiFi, this air-conditioned room includes a large double bed, a flat-screen TV and a kitchenette equipped with a fridge. The bathroom is fitted with a shower.

Executive Suite Featuring free Wi-Fi, this air-conditioned suite includes an extra large double bed, a living area with a flat-screen TV and a kitchenette equipped with a fridge. The bathroom is fitted with a shower.

Safir Grand Suite Featuring free Wi-Fi, this spacious, air-conditioned suite includes 2 single beds and a large double bed, a balcony, a living area with a flat-screen TV and a kitchenette equipped with a fridge. There is one bathroom fitted with a shower.

Executive Suite with Balcony and Garden View The spacious suite provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a TV. The unit offers 2 beds.

Deluxe Double or Twin Room Featuring free WiFi, this air-conditioned room includes a large double bed or Twin bed, a flat-screen TV and a kitchenette equipped with a fridge. The bathroom is fitted with a shower.

Presidential Suite The spacious air-conditioned suite offers a TV, a tea and coffee maker, a seating area and a safe deposit box. The unit offers 5 beds.

Deluxe Double Room This double room has air conditioning, a tea and coffee maker and a TV with satellite channels.

Guest Reviews
8.4
Very Good
Location
Located in the vibrant heart of Salalah, the Salalah Gardens Hotel offers a prime location that has received high praise from guests. Nestled within a well-stocked shopping mall, the hotel provides unparalleled convenience with shops, cafes, restaurants and a supermarket just steps away. The proximity to the airport makes it an excellent spot for travelers, while its central position facilitates easy exploration of the city’s attractions.

Guests appreciate the hotel’s direct access to Salalah Gardens Mall with its varied amenities including children's play areas, cafes and pharmacies. The vibrant atmosphere and the convenience of having markets and commercial centers within walking distance enhance the overall appeal. The hotel's connection to the mall allows for easy, stress-free shopping and dining experiences.

The strategic location supports effortless trips to various tourist sites and the nearby local market, making it a hub for both leisure and activity. While some guests noted that the hotel is somewhat removed from natural scenic views, the easy access to markets and urban amenities compensates for this minor drawback.

Overall, the location of Salalah Gardens Hotel stands out as a significant highlight, offering a perfect blend of convenience, connectivity and vibrant surroundings that cater to diverse needs and preferences.

Breakfast
At the Salalah Gardens Hotel Managed by Safir Hotels & Resorts, the breakfast experience receives high marks from guests with many lauding it as impressive, excellent and delicious. The breakfast buffet, in particular, is noted for its extensive variety, catering to a wide range of tastes and dietary preferences. Guests can enjoy everything from local dishes and fresh fruits to continental and Indian foods, ensuring a rich and high-quality meal that stands out in both variety and taste.

The live cooking station, which features custom-prepared eggs and waffles, is frequently highlighted as a noteworthy feature, adding a personalized touch to the breakfast. Many guests appreciate the numerous breakfast offerings that include a broad selection of cold and hot dishes, pastries, meats, cheeses, salads and beverages like fresh milk tea and various juices. The comprehensive spread often includes high-quality items, making it highly satisfying and reminiscent of a five-star hotel experience.

Guests also commend the breakfast staff for their friendliness and attentive service, ensuring that the dining experience is enjoyable. Despite a few reviews noting repetition in daily offerings and suggesting more diversity, the general consensus is that the breakfast is superb, abundant and delicious. With its vast array of options and accommodating service, the breakfast at Salalah Gardens Hotel promises a gratifying start to the day.

Dinner
Dining at Salalah Gardens Hotel offers a generally positive culinary experience with a varied and exquisite menu praised for its very good quality food. Guests have highlighted both the half-board restaurant and the main restaurant, noting the abundance of choices and delicious meals available. The dinner buffet has received commendations for its excellence and special nights such as the Wednesday BBQ are considered great value.

Service quality stands out, particularly with notable mentions of an extraordinary head cook and staff members like Chef Sanjeev who go above and beyond. A-la-carte dining also receives mixed, yet mostly favorable reviews, while the popular Annabi restaurant garners high praise.

However, some aspects could use improvement. The consistency of food quality is occasionally noted as an issue and the restaurant setting can be loud during events. The need for more variety, especially in the breakfast buffet and the repetitive nature of certain dishes across days are recurring points of feedback. Additionally, the lack of included drinks with half-board options and the necessity to pay for bottled water at meals is a concern for some guests. Despite these points, the overall consensus is that dinner at Salalah Gardens Hotel is enjoyable and satisfying.

Rooms
The rooms at Salalah Gardens Hotel Managed by Safir Hotels & Resorts offer a variety of experiences but are generally described as spacious and well-equipped. Many guests praised the rooms for being large, comfortable and clean, often highlighting modern amenities and good quality furniture. The suites were particularly noted for their size, luxury and stunning views of gardens and mountains. Additionally, many appreciated the inclusion of kitchenettes, though a few wished for more complete utensils.

Comfort was a recurring theme with guests frequently mentioning comfortable bedding and well-maintained facilities. Some rooms have cozy, bright atmospheres, making them suitable for families and longer stays. However, there were mentions of rooms needing updates and some signs of wear and tear. Cleanliness was largely applauded, although a few reviews indicated minor housekeeping issues.

The layout of the hotel means some guests found their rooms quite far from amenities like the reception, restaurant or parking. Noise was another point of concern for a few, citing a lack of soundproofing as an issue.

While basic, the amenities provided meet most needs with larger rooms often featuring a kitchen and in some cases a balcony. However, there were a few mentions of rooms smelling damp or needing more warmth, such as carpets. Overall, the spacious and comfortable rooms seem to provide a positive experience, despite some areas that could benefit from refurbishment.

Beds
Salalah Gardens Hotel Managed by Safir Hotels & Resorts receives generally favorable feedback when it comes to the comfort of their beds. Guests frequently describe the beds as comfortable with words such as "heavenly" and "amazing" used to highlight their quality. Many reviewers note that the beds are large and provide a high level of comfort with good quality mattresses, pillows and duvets adding to the overall positive experience.

A recurring theme among the reviews is that for some, the beds are among the best they have ever slept in. Terms like "best bed I ever slept in" and "very comfortable bed" appear multiple times. The comfort extends to both the beds and the bedding, which are consistently described as clean and cozy.

However, not all feedback is positive. There are a few comments on issues such as the pillows being too thin or uncomfortable and one guest reported their sofa bed being broken. Additionally, some mentioned that the beds were not changed during their stay, which detracted from the overall experience.

Despite these few negative remarks, the consensus among guests is that the beds at Salalah Gardens Hotel are predominantly comfortable, contributing significantly to a pleasant stay.

Cleanliness
Salalah Gardens Hotel Managed by Safir Hotels & Resorts consistently impresses guests with its exceptional standards of cleanliness. Visitors frequently commend the spotless rooms and the diligent housekeeping staff, who ensure that every area, from the spacious corridors to the sunbathing spots, remains impeccably maintained. The hotel's commitment to providing clean towels, bedding and well-kept facilities such as the swimming pool and dining area significantly adds to the comfort of staying here.

Guests appreciate the daily cleaning routines and the overall hygiene standards throughout the property. The accommodations, from cozy and bright rooms to more antique yet tidy spaces, are consistently described as clean and pleasant. The staff's attentiveness and the speed of their service enhance the cleanliness experience, ensuring that rooms are always presented in pristine condition.

While there were occasional minor lapses noted—such as dust on balconies and some areas requiring deeper cleaning—the overwhelmingly positive feedback highlights a consistently clean and well-maintained environment. The hotel’s cleanliness, coupled with attentive service, makes it a reliable and comfortable choice for travelers seeking a hygienic and pleasant stay.

Staff
The staff at Salalah Gardens Hotel, managed by Safir Hotels & Resorts, have garnered a notable reputation for their exemplary service and hospitality. Across numerous reviews, guests have consistently praised the team for their friendliness, helpfulness and professional demeanor. The reception staff, in particular, were highlighted for their welcoming and accommodating nature. Notable mentions include team members like Kamrul Hasan, Rowena and Marvie, who earned special recognition for their exceptional service.

Guests frequently mentioned the cooperative, polite and respectful attitude of the entire staff, from housekeeping to the front office. The restaurant staff also stood out for their attentive and courteous service, contributing significantly to the overall positive experience at the hotel. Reviews depict the staff as being extremely attentive, always ready to assist and going above and beyond to ensure a comfortable stay for the guests.

Despite the overwhelmingly positive feedback, some reviews did note areas for improvement, such as the efficiency of the messaging service and minor housekeeping issues. Nevertheless, these were overshadowed by the numerous commendations for individual staff members and the general warm and welcoming atmosphere created by the hotel's team.

Overall, the staff at Salalah Gardens Hotel are described as incredibly friendly and dedicated, making guests feel valued and well taken care of during their stay. This consistent level of service and hospitality clearly contributes to the hotel's strong reputation and guest satisfaction.

Wi-Fi
The Wi-Fi at Salalah Gardens Hotel Managed by Safir Hotels & Resorts has received mixed reviews from guests. Many visitors appreciated the good internet connection, noting its reliability and efficiency. Some described the Wi-Fi as excellent, strong and fast, highlighting the satisfaction of those who experienced seamless connectivity. The quiet environment of the hotel also contributed to an overall positive internet experience for some guests. However, a few reviews mentioned issues such as weak signals, particularly in rooms and commented on the overall Wi-Fi speed being low at times. While the Wi-Fi service generally met expectations, some guests felt it could be further improved to enhance the experience.

Gym
The gym at Salalah Gardens Hotel Managed by Safir Hotels & Resorts generally received favorable feedback from guests. Many appreciated the calm and not noisy environment, noting that it was a peaceful place for a workout. The gym facilities were described as good with a sufficient variety of equipment to meet different fitness needs. Accessibility was also highlighted as a positive aspect, suggesting that guests had no trouble using the gym during their stay. While there were a couple of minor complaints about specific aspects like gym towels, overall, the gym was seen as a good amenity complementing the hotel's offerings.

Pool
Salalah Gardens Hotel, managed by Safir Hotels & Resorts, offers a rooftop pool that many guests have found impressive and inviting. The pool area is often described as clean, cozy and well-maintained, providing a relaxing and rejuvenating environment. Its large size and good depth make it suitable for a calm swim, especially around sunset when the area becomes particularly beautiful.

The pool facilities include an attentive and welcoming staff with pool employees like Sayed and Bert notably enhancing the guest experience through their courteous and attentive service. There is also mention of a separate children's pool and water games provided for young guests, ensuring a family-friendly atmosphere.

While the pool generally receives high praise for its cleanliness and ambiance, a few guests noted that the water can be too warm or too cold depending on the season and the depth may not be ideal for families with small children. Additionally, noise levels can vary with occasional disturbance reported during dinner parties.

Overall, the pool at Salalah Gardens Hotel stands out as a highlight, offering a pleasant and refreshing escape, complemented by a beautiful rooftop location and an accommodating team.

Parking
When staying at Salalah Gardens Hotel Managed by Safir Hotels & Resorts, guests will find a mix of parking options available. The hotel offers free and private parking, including an underground parking area and shaded spots directly in front of the hotel, providing convenient access. Many guests appreciated the sufficient and well-set parking availability.

However, some reviewers found the parking situation to be challenging. Despite the presence of a dedicated parking area, it is often full due to the limited number of spaces compared to the number of rooms. This can lead to difficulty finding a spot and some congestion, particularly due to the proximity of the mall. While there is public parking available, it might be far from the rooms and the parking gate lacks automatic sensors, occasionally causing inconvenience. Improvements in parking facilities could enhance the guest experience, addressing the concerns of limited and narrow spaces and ensuring dedicated spots for hotel guests.

Family
Salalah Gardens Hotel Managed by Safir Hotels & Resorts consistently receives positive feedback from guests, especially families. The hotel is described as family-friendly, featuring spacious rooms that comfortably accommodate family stays. The staff is noted for being welcoming and particularly attentive to family needs, contributing to a safe and inviting atmosphere for all ages.

The proximity to the mall is frequently highlighted, offering easy access to dining and excursion options that cater to families. Guests appreciate the variety of family-oriented amenities, including an indoor play area for children and note that the hotel offers ample spaces for kids to hang around and engage in activities, although a few guests mentioned a lack of activities.

Family-oriented activities and the outdoor area provide a pleasant environment for evening seating and seasonal events, enhancing the experience for families. Overall, the hotel’s comfortable rooms, friendly staff and convenient location make it a preferred choice for family vacations and it comes highly recommended for those traveling with children.

4 Star
Located in the heart of the city, Salalah Gardens Hotel Managed by Safir Hotels & Resorts is rated as a four-star establishment and it largely meets these expectations. Guests have generally expressed satisfaction with the facilities, citing favorable amenities and well-maintained hotel gardens. Leadership at the hotel is highlighted by respectful gentlemen, contributing positively to the overall experience. While the hotel offers many features better than those of competing four-star hotels, some reviews suggest that the furniture could be improved to fully align with the four-star standard. Although there are some opinions that prices might be on the higher side compared to other four-star hotels, the overall consensus is that the hotel delivers satisfactory service and facilities that sometimes even border on five-star quality.

Business
Salalah Gardens Hotel Managed by Safir Hotels & Resorts is highly regarded by business travelers for its prime location near a commercial and business center. The hotel is praised for being ideal for business trips, offering essential facilities and professional service tailored to meet business needs. Guests find the spacious rooms and accommodating staff particularly suitable for executives. The hotel's dedicated team and special website enhance the overall experience, ensuring a comfortable and efficient stay. While the hotel is considered good for business stays, some guests have noted that it comes at a higher cost.

Outdoor Pool
The Salalah Gardens Hotel, managed by Safir Hotels & Resorts, features a variety of positive comments about its outdoor pool area, highlighting it as a clean, beautiful and relaxing space. Guests appreciated the rooftop pool, noting it creates a pleasant and relaxing atmosphere. The pool's good temperature and cleanliness, along with the provision of loungers and umbrellas, contributed significantly to their positive experiences.

Visitors mentioned the pool’s size, which is sufficiently large for swimming, adding to its appeal. There is also a separate pool for children, which families found beneficial. The pool area is enhanced by its amenities, such as a colorful fountain and nearby restaurants, creating a cohesive, enjoyable environment for relaxation.

The hotel staff, including pool attendants like Irfan and several Filipino members, received praise for their friendliness and attentiveness, adding to the overall pleasant experience around the pool. Overall, the outdoor pool at Salalah Gardens Hotel stands out as a major highlight for guests, thanks to its cleanliness, size and the supportive and friendly staff.


Yes, Salalah Gardens Hotel Managed by Safir Hotels & Resorts has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Salalah Gardens Hotel Managed by Safir Hotels & Resorts.

No, Salalah Gardens Hotel Managed by Safir Hotels & Resorts doesn't allow dogs.

Yes, parking facilities are available at Salalah Gardens Hotel Managed by Safir Hotels & Resorts.

Yes, Salalah Gardens Hotel Managed by Safir Hotels & Resorts has a gym.

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