Seneca Allegany Resort & Casino
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Summary of reviewsSeneca Allegany Resort & Casino receives high praise for its wonderfully convenient location nestled in the beautiful mountains of Salamanca, offering easy access to major freeways and nearby ski areas like Holiday Valley. Guests revel in the scenic mountain views, serene surroundings and the secure, picturesque setting, which conveniently serves as a base for both relaxation and adventure, including trips to Niagara Falls.
Breakfast at the resort has garnered positive remarks for its tasty and varied options with many guests appreciating the buffet and in-room service. While some critiques include a desire for extended hours and included continental options, many diners are satisfied with the Café’s hot and diverse offerings.
Dinner options are varied and cater to different tastes with Toscana and Thunder Mountain Buffet standing out for their quality and value. Some guests mention that the steakhouse can be hit-or-miss regarding quality and hours, while the café received mixed reviews about pricing and food quality. Despite this, many find the food very good and enjoy the dining experiences provided.
The spacious, modernly decorated rooms with beautiful mountain views are frequently highlighted for their cleanliness and comfort. Accessibility is well addressed and both the peaceful atmosphere and the impressive amenities contribute to a restful stay. Cleanliness extends to the entire resort, earning high marks from guests who appreciate the well-maintained facilities.
Staff at the resort are celebrated for their friendliness, professionalism and helpfulness. Guests often note the exceptional service, particularly from the front desk and valet parking attendants, which substantially enhances the overall guest experience.
The resort’s free Wi-Fi generally meets guests' expectations with good, reliable service, despite occasional connectivity hiccups. Meanwhile, the spa and gym facilities receive favorable reviews for their cleanliness and functionality, though there are some mentions of availability issues and pricing concerns for the spa services.
The pool and hot tub are appreciated for their cleanliness and comfortable environments, contributing positively to guest relaxation, although the pool's capacity could be improved. Parking is mostly praised for its convenience and security, featuring ample spaces, valet service and accommodations for various vehicle needs.
Families find the resort to be highly accommodating and enjoyable for all ages, making it a top choice for family vacations. The resort’s comfortable beds also come highly recommended, frequently described as exceptionally soft and supportive, ensuring a restful night’s sleep.
Overall, Seneca Allegany Resort & Casino stands out as a highly recommended, beautiful four-star destination. Visitors consistently report high satisfaction levels, appreciating the exceptional value, lovely ambiance and comprehensive amenities, making it an ideal spot for both relaxation and adventure.
Categories
Breakfast at the resort has garnered positive remarks for its tasty and varied options with many guests appreciating the buffet and in-room service. While some critiques include a desire for extended hours and included continental options, many diners are satisfied with the Café’s hot and diverse offerings.
Dinner options are varied and cater to different tastes with Toscana and Thunder Mountain Buffet standing out for their quality and value. Some guests mention that the steakhouse can be hit-or-miss regarding quality and hours, while the café received mixed reviews about pricing and food quality. Despite this, many find the food very good and enjoy the dining experiences provided.
The spacious, modernly decorated rooms with beautiful mountain views are frequently highlighted for their cleanliness and comfort. Accessibility is well addressed and both the peaceful atmosphere and the impressive amenities contribute to a restful stay. Cleanliness extends to the entire resort, earning high marks from guests who appreciate the well-maintained facilities.
Staff at the resort are celebrated for their friendliness, professionalism and helpfulness. Guests often note the exceptional service, particularly from the front desk and valet parking attendants, which substantially enhances the overall guest experience.
The resort’s free Wi-Fi generally meets guests' expectations with good, reliable service, despite occasional connectivity hiccups. Meanwhile, the spa and gym facilities receive favorable reviews for their cleanliness and functionality, though there are some mentions of availability issues and pricing concerns for the spa services.
The pool and hot tub are appreciated for their cleanliness and comfortable environments, contributing positively to guest relaxation, although the pool's capacity could be improved. Parking is mostly praised for its convenience and security, featuring ample spaces, valet service and accommodations for various vehicle needs.
Families find the resort to be highly accommodating and enjoyable for all ages, making it a top choice for family vacations. The resort’s comfortable beds also come highly recommended, frequently described as exceptionally soft and supportive, ensuring a restful night’s sleep.
Overall, Seneca Allegany Resort & Casino stands out as a highly recommended, beautiful four-star destination. Visitors consistently report high satisfaction levels, appreciating the exceptional value, lovely ambiance and comprehensive amenities, making it an ideal spot for both relaxation and adventure.
Hotel with EV Charging Stations
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel near Golf Courses
Hotel near Ski Resorts
Hotel for Honeymoon
Casino Hotel
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
Guest Reviews
Nestled in the mountains of Salamanca, Seneca Allegany Resort & Casino boasts a highly praised and convenient location. Guests particularly appreciate its ease of access, situated right off the highway and close to major freeways. The resort is ideally positioned for those looking to enjoy the nearby ski areas with Holiday Valley being a notable mention for ski enthusiasts. The scenic mountain views and serene surroundings offer a perfect escape, providing a sense of tranquility and relaxation. The location is also described as beautiful and secure, making it a convenient and picturesque stopover or starting point for trips to Niagara Falls. The resort's proximity to local attractions and ski parks makes it a go-to destination for a variety of activities while enjoying the comfort and ambience of a high-quality facility.
The breakfast experience at Seneca Allegany Resort & Casino has received a mix of feedback from guests. Many visitors found the breakfast to be good, tasty and filling with several remarking that the breakfast buffet and menu items were lovely, delicious and offered plenty of variety. The in-room service breakfasts were described as excellent and plentiful, adding to the overall positive dining experience for some guests.
However, there were areas that guests felt could be improved. Some reviewers noted the lack of a continental breakfast included with their stay, suggesting that breakfast should be part of the package. Others mentioned that the breakfast buffet wasn't worth the price for them personally, although others found it well worth the cost. There were also comments about the long wait times, the limited breakfast choices and the early end time of the breakfast service, which some felt should extend until 11:30.
Despite some criticisms, many guests enjoyed their breakfast at the Café, appreciating the hot food and variety on offer. The option of having both buffet and a la carte menu items, including breakfast sandwiches, was a highlight for several visitors. Overall, while the breakfast offerings at Seneca Allegany Resort & Casino provided satisfaction for many, there is room for enhancement to meet the expectations of all guests.
Seneca Allegany Resort & Casino offers a mixture of dining experiences that cater to various tastes, though impressions of the dining scene are diverse. Toscana receives high marks for its excellent meals, while the Thunder Mountain Buffet consistently delights diners with delicious and great value options, albeit with some comments on lacking variety and high prices.
The steakhouse offers a great menu selection with tasty and generously portioned dishes; however, it has faced criticism for occasional poor-quality cuts and limited opening hours. The cafe receives mixed reviews; some find it provides good food, while others criticize it for being overpriced or offering average fare.
Despite the dining being a bit pricey overall, many guests found the food to be very good with the buffet particularly standing out. Cleanliness and the quality of service have been highlighted positively, although there are instances where service staff failed to meet expectations.
Overall, while there are excellent dining options at the resort, some aspects such as price and service can vary, leaving room for improvement in certain areas.
Seneca Allegany Resort & Casino offers spacious rooms that are frequently praised for their cleanliness and modern decor. Many guests appreciate the beautiful mountain views and the well-appointed, comfortable furnishings. They highlight the large dimensions of the rooms and the attention to detail in amenities provided, including spacious bathrooms with impressive showers.
Accessibility is also noted positively with specific mentions of accommodations for handicapped guests. Guests find the rooms to be quiet and conducive to relaxation, contributing to an overall peaceful stay. Numerous mentions of the rooms' cleanliness and fresh smell further reinforce the positive experiences.
Despite a few points of critique regarding room rates and occasional issues with smoke odor, the general consensus from guests is that the rooms at Seneca Allegany Resort & Casino are impressive, comfortable and well-maintained, promising a pleasant stay for visitors.
Visitors to the Seneca Allegany Resort & Casino frequently highlight the comfort of the beds, noting their exceptional softness and support. Descriptions like "amazingly comfortable," "super comfortable," and "very comfortable" are common with many guests specifically praising the mattresses and pillows. These often described as thick, foam-like and reminiscent of a memory foam marshmallow. The phrase "beds comfy" echoes throughout the reviews, reflecting a consistently high level of satisfaction with the sleeping arrangements.
Several guests appreciated the spaciousness of the rooms combined with the comfort of the beds, enhancing their overall experience. Even though a few guests found the beds too firm or uncomfortable, the majority of reviews indicate a restful and pleasant night's sleep. Cleanliness is also noted with some guests mentioning that the firmness comes with the benefit of clean bedding.
In essence, while individual experiences may vary, the overarching sentiment suggests that visitors to the Seneca Allegany Resort & Casino are likely to enjoy a restful and comfortable stay, thanks in large part to the high-quality beds provided.
Seneca Allegany Resort & Casino consistently receives positive feedback regarding its cleanliness. Guests frequently describe the rooms as beautiful, clean and spacious. Many commend the hotel's adherence to cleanliness, highlighting spotless facilities and meticulously maintained rooms. The property itself is noted as very clean, creating a welcoming and relaxing atmosphere for guests.
Several reviews specifically appreciate the comfort and modern updates in the rooms, contributing to an overall sense of luxury. The bathrooms are also pointed out as being very clean, enhancing the guest experience. Despite some operational limitations due to COVID-19, guests find the hotel environment well-kept and clean.
While the pool area received some mention of needing attention, the majority of feedback celebrates the impressive cleanliness standards upheld by both the staff and the property. Restaurants and amenities, where available, are viewed positively, though some guests did note a desire for more dining options.
Overall, Seneca Allegany Resort & Casino is praised for its exceptional cleanliness, comfortable rooms and well-maintained facilities, making it a highly recommended destination for travelers seeking a pristine and relaxing getaway.
Seneca Allegany Resort & Casino has received incredibly positive feedback regarding its staff. Guests frequently highlight the friendliness and helpful nature of the employees, noting that everyone from the front desk clerks to the housekeeping staff and bellhops goes out of their way to make visitors feel welcome. The service is often described as courteous, professional and attentive to details with particular praise for the staff's efficiency and resourcefulness. Wait staff and valet parking attendants also receive commendations for their courteous and quick service.
The front desk staff are consistently recognized for their politeness and willingness to assist with requests and the overall customer service is highly regarded. Several guests mention exceptional experiences, emphasizing that employees are cheerful, caring and attentive, reflecting a strong commitment to ensuring a positive stay for everyone.
Though there are a few mentions of occasional rudeness and short-staffing issues, these instances seem to be outliers compared to the overwhelming sentiment of satisfaction with the staff's performance. Many guests feel that the friendly and helpful attitudes of the staff significantly enhance the overall enjoyment of their visits to the resort.
Seneca Allegany Resort & Casino offers free Wi-Fi to its guests with many noting that the service was good, reliable and even excellent. Positive feedback highlighted that the Wi-Fi connection was both fast and consistent, allowing for a satisfactory online experience. However, there were also a few instances where guests encountered issues such as very weak signals, slow internet speeds and occasional difficulties in connecting to the network. Despite these occasional drawbacks, the overall sentiment towards the Wi-Fi service leans towards the positive with most guests deeming it a beneficial and efficient amenity.
The spa facilities at Seneca Allegany Resort & Casino receive high praise for cleanliness and overall experience. Guests found both the pool and hot tub to be excellent and highlighted the spa area as beautiful and very relaxing. Despite these positive aspects, there were frequent mentions of the spa being closed or unavailable. Additionally, some guests felt the spa services were overpriced and noted a lack of ambiance with candles not being kept lit.
Seneca Allegany Resort & Casino provides a well-maintained and clean gym that receives positive remarks from guests. The gym is described as functional despite being small with new and modern equipment. The fitness area is complemented by other amenities that contribute to a pleasant experience. Overall, guests find the gym adequate and good for their needs.
Seneca Allegany Resort & Casino offers a swimming pool and hot tub that have received positive reviews overall. Guests have remarked favorably on the cleanliness and comfort of both amenities. The pool area is also noted for being tidy and pleasant with many appreciating the warm temperature and heated pool. However, some visitors felt that the pool could be larger and include more amenities. Despite occasional closures due to weather conditions, the indoor pool remains an excellent feature appreciated by many. Overall, the pool and spa areas contribute positively to the resort experience, offering a relaxing and enjoyable environment.
Seneca Allegany Resort & Casino offers a range of convenient parking options that cater to various needs. Guests frequently highlight the availability of valet and bell services, ensuring a smooth arrival experience. The covered parking is praised for being easy to access and safe with well-lit areas contributing to a sense of security. Many guests appreciate the good parking facilities and find the parking garage convenient with easy walks and elevator rides to rooms.
Plenty of parking spaces are mentioned, including EV and handicapped parking, making it accommodating for different vehicle types and accessibility requirements. The valet parking service receives positive remarks, especially for the helpfulness of the staff. Free parking is an added bonus, considered by many as abundant and great overall.
However, some reviews indicate that parking can be limited at times and a few guests noted difficulty in finding spots. Despite this, the general consensus is that the vehicle parking is excellent with many finding the parking facilities to be more than adequate.
Seneca Allegany Resort & Casino provides a welcoming environment for family activities, making it a great choice for a family ski vacation. It is highly regarded as a family-friendly hotel with guests reporting positive experiences and noting that it is an excellent choice for families. While there are occasional mentions of having to go into town for certain necessities, the resort itself offers enough amenities to ensure that both children and adults have an enjoyable stay. Prices of food at the casino restaurant may be high, but the overall family-oriented atmosphere helps create a good experience for everyone. Grandparents visiting with grandkids especially appreciate the hotel's accommodating environment. Overall, it stands out as a great option for a family vacation, providing both comfort and entertainment for all ages.
Seneca Allegany Resort & Casino is a beautiful property that consistently exceeds expectations, providing a wonderful experience at a remarkable value. Guests highlight the hotel as an exceptional four-star destination, offering a combination of exceptional stay, lovely ambiance and a great hotel environment. Many visitors highly recommend the resort, ship and overall stay, emphasizing their satisfaction and pleasure during their visits. The overwhelmingly positive feedback reinforces the resort as an ideal choice for a relaxing and enjoyable stay.
Seneca Allegany Resort & Casino receives high praise for its in-room jacuzzis, described as amazing by guests. While the indoor jacuzzi facilities leave a positive impression, the outdoor hot tub seems to be frequently closed due to weather conditions, particularly the cold. Despite this recurring issue with the outdoor hot tub availability, the on-site jacuzzi rooms are highlighted as a delightful feature, contributing positively to the overall guest experience.
Seneca Allegany Resort & Casino boasts strong accessibility features, making it a convenient choice for guests with disabilities. The hotel excels in providing easy access to both the freeway and the property's amenities. Guests consistently highlight the effortless accessibility to parking and the casino, which are crucial for a smooth and enjoyable stay. The parking garage is specifically noted for being accessible, which adds to the overall convenience. Navigating to the rooms is also straightforward, ensuring an accommodating experience for all visitors.
At the Seneca Allegany Resort & Casino, guests can expect to find a fun and engaging experience within the beautifully designed casino. The consistent highlight in reviews is the overall pleasant and clean atmosphere. Guests appreciated the convenience of having the casino directly connected to the hotel, making it easy to enjoy the amenities at any time since the casino is always open.
Many found the variety of gaming and entertainment options impressive, contributing to a fun yet relaxing atmosphere. Although the casino is on the smaller side and some reviews noted tight slot machines with fewer opportunities for big wins, it didn't deter from the enjoyment of the gaming area. The casino provided an array of entertainment options, complemented by courteous staff ensuring a pleasant visit.
The smoke-free gaming areas were appreciated, though the smoking sections were sometimes crowded. Dining options within the casino, including a buffet and a cafe, were noted positively, alongside the attractive overall pricing and reasonable costs associated with the experience.
For those wanting an enjoyable and clean gaming environment with plenty to keep them entertained, the Seneca Allegany Resort & Casino comes across as a solid choice.
The indoor pool at Seneca Allegany Resort & Casino receives mixed feedback from guests. Many reviews highlight the clean and warm pool area, describing it as nice, relaxing and excellent. Several guests particularly enjoyed the hot tub, often noting its cleanliness. However, there are a few mentions of the pool needing expert attention and being occasionally not clean or even disgusting. Additionally, there were instances when both the pool and hot tub were closed, sometimes due to weather or temperature issues. Overall, while the pool area is generally praised for its cleanliness and nice atmosphere, there are sporadic concerns about maintenance and availability.
Seneca Allegany Resort & Casino consistently delivers a romantic atmosphere, making it an ideal destination for couples seeking a memorable getaway. The hotel offers a great setting for a romantic stay with guests frequently praising its suitability for special occasions like romantic weekends and escapes. Many visitors highlight their positive romantic experiences and commend the resort as a top choice for a romantic hotel. The overall ambiance and amenities contribute to making it a favored spot for couples looking to relax and connect.
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Location
Breakfast
However, there were areas that guests felt could be improved. Some reviewers noted the lack of a continental breakfast included with their stay, suggesting that breakfast should be part of the package. Others mentioned that the breakfast buffet wasn't worth the price for them personally, although others found it well worth the cost. There were also comments about the long wait times, the limited breakfast choices and the early end time of the breakfast service, which some felt should extend until 11:30.
Despite some criticisms, many guests enjoyed their breakfast at the Café, appreciating the hot food and variety on offer. The option of having both buffet and a la carte menu items, including breakfast sandwiches, was a highlight for several visitors. Overall, while the breakfast offerings at Seneca Allegany Resort & Casino provided satisfaction for many, there is room for enhancement to meet the expectations of all guests.
Dinner
The steakhouse offers a great menu selection with tasty and generously portioned dishes; however, it has faced criticism for occasional poor-quality cuts and limited opening hours. The cafe receives mixed reviews; some find it provides good food, while others criticize it for being overpriced or offering average fare.
Despite the dining being a bit pricey overall, many guests found the food to be very good with the buffet particularly standing out. Cleanliness and the quality of service have been highlighted positively, although there are instances where service staff failed to meet expectations.
Overall, while there are excellent dining options at the resort, some aspects such as price and service can vary, leaving room for improvement in certain areas.
Rooms
Accessibility is also noted positively with specific mentions of accommodations for handicapped guests. Guests find the rooms to be quiet and conducive to relaxation, contributing to an overall peaceful stay. Numerous mentions of the rooms' cleanliness and fresh smell further reinforce the positive experiences.
Despite a few points of critique regarding room rates and occasional issues with smoke odor, the general consensus from guests is that the rooms at Seneca Allegany Resort & Casino are impressive, comfortable and well-maintained, promising a pleasant stay for visitors.
Beds
Several guests appreciated the spaciousness of the rooms combined with the comfort of the beds, enhancing their overall experience. Even though a few guests found the beds too firm or uncomfortable, the majority of reviews indicate a restful and pleasant night's sleep. Cleanliness is also noted with some guests mentioning that the firmness comes with the benefit of clean bedding.
In essence, while individual experiences may vary, the overarching sentiment suggests that visitors to the Seneca Allegany Resort & Casino are likely to enjoy a restful and comfortable stay, thanks in large part to the high-quality beds provided.
Cleanliness
Several reviews specifically appreciate the comfort and modern updates in the rooms, contributing to an overall sense of luxury. The bathrooms are also pointed out as being very clean, enhancing the guest experience. Despite some operational limitations due to COVID-19, guests find the hotel environment well-kept and clean.
While the pool area received some mention of needing attention, the majority of feedback celebrates the impressive cleanliness standards upheld by both the staff and the property. Restaurants and amenities, where available, are viewed positively, though some guests did note a desire for more dining options.
Overall, Seneca Allegany Resort & Casino is praised for its exceptional cleanliness, comfortable rooms and well-maintained facilities, making it a highly recommended destination for travelers seeking a pristine and relaxing getaway.
Staff
The front desk staff are consistently recognized for their politeness and willingness to assist with requests and the overall customer service is highly regarded. Several guests mention exceptional experiences, emphasizing that employees are cheerful, caring and attentive, reflecting a strong commitment to ensuring a positive stay for everyone.
Though there are a few mentions of occasional rudeness and short-staffing issues, these instances seem to be outliers compared to the overwhelming sentiment of satisfaction with the staff's performance. Many guests feel that the friendly and helpful attitudes of the staff significantly enhance the overall enjoyment of their visits to the resort.
Wi-Fi
Spa
Gym
Pool
Parking
Plenty of parking spaces are mentioned, including EV and handicapped parking, making it accommodating for different vehicle types and accessibility requirements. The valet parking service receives positive remarks, especially for the helpfulness of the staff. Free parking is an added bonus, considered by many as abundant and great overall.
However, some reviews indicate that parking can be limited at times and a few guests noted difficulty in finding spots. Despite this, the general consensus is that the vehicle parking is excellent with many finding the parking facilities to be more than adequate.
Family
4 Star
Rooms with Jacuzzi / Hot-Tub
Accessible
Casino
Many found the variety of gaming and entertainment options impressive, contributing to a fun yet relaxing atmosphere. Although the casino is on the smaller side and some reviews noted tight slot machines with fewer opportunities for big wins, it didn't deter from the enjoyment of the gaming area. The casino provided an array of entertainment options, complemented by courteous staff ensuring a pleasant visit.
The smoke-free gaming areas were appreciated, though the smoking sections were sometimes crowded. Dining options within the casino, including a buffet and a cafe, were noted positively, alongside the attractive overall pricing and reasonable costs associated with the experience.
For those wanting an enjoyable and clean gaming environment with plenty to keep them entertained, the Seneca Allegany Resort & Casino comes across as a solid choice.
Indoor Pool
Romantic
Yes, Seneca Allegany Resort & Casino has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Seneca Allegany Resort & Casino.
No, Seneca Allegany Resort & Casino doesn't allow dogs.
Yes, parking facilities are available at Seneca Allegany Resort & Casino.
Yes, Seneca Allegany Resort & Casino has a gym.
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