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Summary of reviewsHotel La Giralda stands out primarily due to its exceptional location, placing guests conveniently close to the city's primary attractions including the main square, cathedral and popular pedestrian areas. This central positioning makes it an ideal base for exploring the city, supplemented by strong water pressure in the showers and various comfortable lounging spots.
Guests have high praise for the hotel’s cleanliness, the friendly and attentive service and the overall welcoming atmosphere. The staff are consistently highlighted for their warm, helpful and professional nature with particular commendation for their exceptional hospitality and attentiveness to guests’ needs.
While the breakfast offered at the hotel is generally satisfactory, featuring a simple yet decent range of choices, it falls short in catering to dietary restrictions and could benefit from more variety. Nonetheless, it contributes positively to the overall stay experience with its commendable service and cleanliness.
The rooms are spacious but suffer from a few notable issues such as a lack of ventilation, occasional damp smells and small bathrooms that sometimes show signs of mold and wear. Maintenance concerns like faltering air conditioning and outdated furnishings also detract from the overall comfort. Despite these drawbacks, the rooms remain clean and organized, thanks to the diligent cleaning staff and provide a basic level of comfort.
Guests report mixed experiences with the beds with some finding them very comfortable while others note issues like overly soft or sagging mattresses, poor-quality pillows and uncomfortable double beds made from separate box springs.
Wi-Fi service receives both positive and negative feedback; while many guests found it reliable and suitable for work, others experienced slow connections or lack of service in certain rooms, especially upstairs.
In summary, Hotel La Giralda earns high marks for its superb location, cleanliness and especially its staff. Though there are areas needing improvement—such as room maintenance, bed comfort and breakfast variety—the overall guest experience remains positive primarily due to the convenience, friendly service and welcoming environment the hotel provides. Show more
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Family Friendly Hotel
Hotel near Nightlife Spots
Room Types
Double RoomFeatures air conditioning, heating and cable TV.
Triple RoomFeatures air conditioning, heating and cable TV.
Quadruple RoomFeatures air conditioning, heating and cable TV.
Guest Reviews
7.7
Good
Location
Hotel La Giralda boasts a truly exceptional location, placing guests right at the heart of the action. Situated centrally, just a short walk from the main square and cathedral, the hotel's prime positioning ensures easy access to the city's key attractions, including Peñas street and numerous pedestrian areas. With the added benefit of strong water pressure in the showers, the convenience and comfort of the accommodations further enhance one's stay.
The property's cleanliness, friendly staff and reasonable price-quality ratio contribute significantly to the overall positive experience. The location's strategic placement makes it an ideal base for exploring the surroundings while offering calm, relaxing spots like small lounging areas and an internal courtyard. Additional positive feedback highlights the unbeatable proximity to the center, facilitating ease of movement around the city.
To summarize, the superb geographic location, cleanliness, friendly service and welcoming atmosphere have earned Hotel La Giralda high praise, making it a top choice for travelers seeking accommodation in the heart of the city.
Breakfast
Breakfast at Hotel La Giralda receives mixed reviews but generally leans towards being positive. Guests often described it as good, quite abundant and even exceptional in some instances, complimenting its delicious and hearty selection. There's a consensus that the breakfast, while not extraordinary, is satisfactory and enjoyable with commendable service and cleanliness.
The spread is described as simple but complete, offering a decent range to choose from. However, some guests noted that it lacked variety and did not cater well to dietary restrictions such as gluten intolerances, diabetic preferences or healthier options like fruits and unsweetened yogurt.
Overall, the breakfast at Hotel La Giralda appears to meet general expectations and adds to the pleasant stay experience with its adequate offerings and friendly staff. Yet, there is a recognized potential for improvement, particularly in diversifying options to suit varied dietary needs.
Rooms
Hotel La Giralda, centrally located and just a block from the main square, enjoys a prime spot within the city. The rooms are generally spacious, providing plenty of room for guests to relax. Despite the ample space, some rooms suffer from a lack of ventilation with no windows and a slight damp smell, which can detract from the overall ambiance. The bathrooms, while private, are quite small and issues such as a lack of bathtubs and mold in the shower have been noted. The air conditioning sometimes falters and there are occasional maintenance concerns like broken toilet seats.
While the mattresses vary in comfort, often being described as too soft or sagging, the rooms still manage to offer a basic level of comfort. However, the overall appearance and comfort could use some improvement, as the rooms tend to be older and a bit neglected. There is also a notable issue with noise isolation, which can impact the tranquility of one's stay.
The hotel's employees receive positive mentions for their attentiveness and the cleanliness of the rooms. While the breakfast is described as regular, the excellent location remains a significant highlight, making it an attractive option for those looking to explore the city center with convenience.
Beds
Hotel La Giralda has received a mix of feedback regarding its beds. On the positive side, some guests found their beds to be very comfortable with a few even describing them as super comfortable. However, several reviews indicated that many beds had issues. There were complaints about mattresses being very soft, worn out or even sagging, which led to uncomfortable sleeps. Specific mentions were made about room 12's mattress being particularly worn out. Additionally, some guests reported that the double bed consisted of two separate box springs that tended to come apart in the middle, further detracting from comfort. Other common issues included small beds, poor-quality pillows and a generally uncomfortable sleeping experience. While some guests did enjoy their beds, it appears that improvements are needed to ensure consistent comfort across all rooms.
Cleanliness
Hotel La Giralda has received mixed reviews concerning its cleanliness. Many guests have expressed satisfaction with the overall cleanliness of the rooms, noting that they are clean organized and very tidy. Some reviews highlight the excellent job done by the cleaning staff, emphasizing that everything was very clean and that good cleanliness extends to the spacious and well-maintained rooms. Positive feedback also mentions that despite the hotel's age, the rooms are kept very clean.
However, several reviews indicate areas needing improvement. Instances of dirty and patched sheets, old towels and the occasional presence of mold in the shower were pointed out. Guests have mentioned that certain rooms feel worn and shabby with some reporting dirty or neglected facilities. A few reviews specifically noted bathrooms that need repairs and a lack of sufficient towel replenishment.
Overall, while many guests appreciate the cleanliness and organization of Hotel La Giralda, there are consistent mentions of areas that require attention, particularly related to the age and condition of some of the facilities and amenities.
Staff
Guests of Hotel La Giralda consistently commend the hotel staff for their exceptional service and hospitality. The reception, particularly during night shifts, receives high praise for their excellent attention. The staff, characterized as friendly, warm and attentive, go above and beyond to meet the needs of all guests, including the elderly. Reviewers often mention the staff's helpful and accommodating nature, describing their service as impeccable and professional.
The hotel's personnel, from cleaning to administration, are noted for their kindness and professionalism with specific mentions of friendly and polite receptionists who provide incredible attention. Visitors appreciate the staff's willingness and positive attitude, creating a comfortable and welcoming atmosphere throughout their stay. Daniela, a member of the staff, receives special recognition for her excellent service. Overall, the friendliness and dedication of the hotel staff significantly enhance the guest experience at Hotel La Giralda.
Wi-Fi
Guests at Hotel La Giralda had mixed experiences with the Wi-Fi service. Many appreciated the good Wi-Fi signal and even described it as excellent, noting that it worked perfectly for their needs, including work purposes. However, some guests found the Wi-Fi to be slow, particularly in the upstairs rooms and a few mentioned that certain rooms had no internet service at all. While a slow connection appears to be a common issue in many establishments, the hotel generally provides a reliable Wi-Fi experience for most visitors.
No, Hotel La Giralda doesn't have any pool.
No, a spa isn't available at Hotel La Giralda.
No, Hotel La Giralda doesn't allow dogs.
No, parking facilities aren't available at Hotel La Giralda.