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Summary of reviewsChasa Castello relax & spa offers a remarkable experience with a balance of luxury, comfort and exceptional service. Nestled on the outskirts of Samnaun Dorf with an elevated position, the hotel's location provides stunning panoramic views of the mountains and valley. Its central yet tranquil setting ensures easy access to shops, restaurants and public transportation while maintaining a peaceful retreat atmosphere. The scenic surroundings are perfect for skiing and nature walks, adding to the allure for outdoor enthusiasts.
Breakfast at Chasa Castello is highly praised for its plentiful, varied and high-quality offerings. Guests appreciate the diverse selection, which includes fresh local products, various types of coffee, freshly squeezed juices and an array of cheeses, all served in a beautiful breakfast room with wonderful views. The friendly and attentive service further enhances the breakfast experience.
Although the hotel does not have an on-site restaurant for lunch or dinner, it compensates by offering excellent recommendations for nearby dining options within comfortable walking distance. This allows guests to explore local cuisine while returning to the serene environment of the hotel.
The rooms at Chasa Castello are noted for their cleanliness, spaciousness and modern appeal. With newly renovated spaces, comfortable and stylish furnishings and well-equipped amenities, the accommodations cater to diverse preferences. Balconies with breathtaking views, soundproofing and various room types from standard doubles to large apartments ensure a comfortable and personalized stay.
Immaculate cleanliness is a hallmark of Chasa Castello with both rooms and common areas being meticulously maintained. Daily housekeeping ensures a spotless environment, contributing to the high level of comfort and coziness.
The exceptional hospitality of the staff is a standout feature with guests frequently noting the warm and friendly reception. The family-run nature of the hotel shines through, creating a welcoming and personalized atmosphere that leaves guests with fond memories and a desire to return.
The spa and wellness facilities receive widespread acclaim for their design and maintenance. Well-equipped saunas, a lovely relaxation room and stunning mountain views from the pool and sauna areas provide a top-notch wellness retreat. The cleanliness and overall quality of the facilities ensure a rejuvenating experience.
The indoor pool, complete with tasteful decorations and large windows, offers a serene atmosphere that families particularly appreciate. Despite occasional comments about the water temperature, the pool generally receives positive feedback for its cleanliness and aesthetic qualities.
Ample and convenient parking options add to the hotel's appeal with a large parking lot in front of the building and an underground garage for motorcycles available at no extra charge.
For families, Chasa Castello offers a warm and accommodating atmosphere with plenty of space for children to play. The thoughtful upgrades and care provided to families make it an ideal destination for a harmonious and child-friendly retreat.
Ski enthusiasts will find the hotel's location perfect for their needs with easy access to the ski slopes and well-maintained ski facilities. Although there are occasional issues with the bus connection to the ski lift, the overall convenience and setup for winter sports make Chasa Castello a great choice.
Finally, the beds at Chasa Castello receive mixed reviews regarding firmness, but overall, they are praised for their comfort, cleanliness and well-maintained condition. Combined with spacious and cozy rooms, they contribute to a relaxing and enjoyable stay.
In summary, Chasa Castello relax & spa offers a blend of convenience, natural beauty, exceptional service and well-appointed amenities, making it a standout choice for those seeking a luxurious and serene getaway. Show more
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Hotel with EV Charging Stations
Luxury Hotel
Hotel near Ski Resorts
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Parking
EV charging stations
Accessible Hotel
4-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Standard Double RoomModernised in 2015, these rooms are facing north-east or north-west. The rooms have a desk with integrated minibar and a large flat-screen TV. All rooms have a balcony and sun loungers, as well as free WiFi. The bathroom has glass showers. Tea is provided free of charge.
Please note that neither extra beds nor baby cots are possible in this room.
Superior Double RoomModernised in 2015, this spacious, bright, sunny south-facing room with a desk and a built-in minibar comes with a balcony, a large flat-screen TV and sun loungers, as well as free WiFi. The bathrooms are with glass showers. Tea is provided free of charge.
No extra beds, only baby cots are available in this room type.
Superior Apartment (2 Adults)Modernised in 2015, this spacious, south-facing apartment comes with a seating area, a comfortable sofa, a large flat-screen TV and a fully equipped kitchen, fitted with a microwave. The apartments have a large balcony and sun loungers, and there is free WiFi. The bathroom is fitted with a glass shower. Tea is provided free of charge.
Superior Suite (4 Adults)Modernised in 2015, this spacious and bright room faces south-west or south-east and comes with a bay window, a large flat-screen TV and a balcony with sun loungers. The suites consist of 2 separate double rooms. In one room is a sitting area and a fully equipped kitchen, including a microwave and dishwasher. Free WiFi access is provided. The bathroom has a glass shower. Tea is provided free of charge.
Deluxe Double RoomModernised in 2015, this spacious room with scenic mountain views features a large flat-screen TV, free WiFi and a private bathroom with glass shower, free toiletries and bathrobes. There is a large desk with in-built minibar and a comfortable sofa. The rooms have balconies and sun loungers. Tea is provided free of charge.
Corner Double RoomModernised in 2015, this bright south-east-facing corner room with scenic mountain views features a large flat-screen TV, free WiFi and a private bathroom with glass shower, free toiletries and bathrobes. There is a balcony with sun loungers and a large desk with a built-in minibar. Tea is provided free of charge.
Penthouse Suite CastelloThe pool with a view and fireplace are the standout features of this suite. This spacious suite is comprised of 1 living room, 4 separate bedrooms and 2 bathrooms with a bath and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a terrace with mountain views, this suite also offers a minibar and a flat-screen TV with satellite channels. The unit offers 5 beds.
Guest Reviews
9.1
Excellent
Location
Chasa Castello relax & spa boasts an exceptional location that balances proximity to the village center with a peaceful, serene environment. Guests highlight its central yet tranquil setting, allowing easy access to shops, restaurants and the ski bus stop while still providing a quiet retreat. The hotel is strategically situated on the outskirts of Samnaun Dorf, slightly elevated to offer stunning, panoramic views of the mountains and the valley.
Visitors appreciate the hotel's scenic surroundings, noting the relaxed and calm atmosphere ideal for unwinding. The location is described as perfect for skiing and enjoying nature walks with the convenience of being just a short walk from the center of the village and nature trails. The easy access to the main road and proximity to public transportation contribute to its appeal.
Guests find the views from the balconies and windows particularly breathtaking, often mentioning their spacious rooms with picturesque vistas. The serene environment is enhanced by the hotel's setting slightly above the town, providing a luxurious yet intimate experience.
Overall, Chasa Castello relax & spa offers a dream location for those seeking both convenience and tranquility with the added benefit of warm hospitality and an inviting atmosphere. Its prime position makes it an ideal base for exploring Samnaun and enjoying the surrounding natural beauty.
Breakfast
'Chasa Castello relax & spa' receives consistently high praise for its breakfast offerings. Guests often describe the breakfast as plentiful, rich and varied, featuring a diverse and abundant selection that ensures there's something for everyone. The quality of the food is frequently highlighted with many reviews noting the fresh, local products and the top-notch preparation. The breakfast also includes different types of coffee, freshly squeezed juices and a range of cheeses, contributing to a satisfying and delicious meal.
The breakfast room itself is described as beautiful and offering wonderful views, adding to the overall experience. Friendly and attentive service enhances the enjoyment with the staff ensuring that the buffet is always well-stocked and that guests feel welcome.
While a few reviews mention that the selection could be more substantial or varied, the overwhelming consensus is that the breakfast is excellent, well-cared-for and leaves nothing to be desired. Whether described as a delicious buffet, a hearty meal or a luxurious start to the day, the breakfast at 'Chasa Castello relax & spa' seems to be a standout feature for many of its guests.
Dinner
Chasa Castello relax & spa offers a uniquely tranquil experience, though it does not have an on-site restaurant for lunch or dinner. Guests seeking dining options will discover there are no in-house facilities for these meals. However, the hotel compensates by providing excellent recommendations for nearby restaurants, ensuring that guests can enjoy a satisfying culinary experience within a comfortable walking distance of approximately 300 meters. This allows visitors to explore local dining options while retreating to the serene environment of the hotel afterward.
Rooms
Nestled amidst a breathtaking mountain landscape, Chasa Castello relax & spa offers guests an impressive stay with its remarkable rooms. The accommodations are widely praised for their cleanliness with many reviews highlighting the meticulous upkeep and modern appeal. Most rooms are newly renovated, ensuring a fresh and stylish experience for visitors.
Guests appreciate the spaciousness of the rooms, often noting the ample space to relax and unwind. Comfort is a key feature with rooms being described as very comfortable, cozy and well-furnished. The rooms are also well-equipped, boasting amenities such as hairdryers, shampoos, mini-bars, TV and complimentary tea bags, catering to all the needs of the guests.
The decor of the rooms stands out with beautiful, tasteful and stylish furnishings that add a touch of elegance. Many rooms come with balconies offering magnificent views of the mountains and ski slopes, providing a serene and picturesque setting for relaxation. Soundproofing is another commendable aspect, ensuring a peaceful and undisturbed stay.
A variety of room types cater to different preferences, from standard double rooms to large apartments with well-equipped kitchens, walk-in showers and bright, modern bathrooms. Guests also rave about the added luxuries such as spacious showers and well-organized layouts.
In summary, the rooms at Chasa Castello relax & spa deliver a blend of comfort, style and modern amenities. For those seeking a tranquil and rejuvenating getaway, these highly recommended rooms are the perfect choice.
Beds
Chasa Castello relax & spa boasts a reputation for offering extremely comfortable beds that many guests find to be a highlight of their stay. The cleanliness and maintenance of the beds are consistently praised with visitors appreciating the daily housekeeping service that ensures fresh bedding every day. There is high praise for the soundproofing and well-maintained condition of the beds, adding to the overall sense of relaxation and comfort.
However, some guests have pointed out that the mattresses are on the firmer side with a notable number finding them too hard for their liking. While many guests enjoy the firmness, describing the beds as very comfortable and cozy, a few have mentioned that the hardness of the mattresses can be inconvenient or even uncomfortable at times.
Overall, Chasa Castello relax & spa delivers on comfortable, clean and well-cared-for beds, though preferences for mattress firmness might vary among guests. The hotel combines this with spacious, cozy rooms, making it a relaxing retreat for many travelers.
Cleanliness
Chasa Castello relax & spa consistently attracts positive feedback for its exceptional cleanliness with guests frequently noting the immaculate state of both rooms and common areas. The accommodation is described as very clean, cozy and impeccably maintained. Both the interior and the well-managed environment are recognized for their spotless condition, ensuring a comfortable stay for all visitors. Guests appreciate the high level of cleanliness across various hotel aspects, including rooms, wellness areas and the breakfast setup. The property is often highlighted as super clean and neatly maintained, offering a clean and cozy atmosphere that meets all guest needs. Through daily housekeeping, Chasa Castello ensures that cleanliness remains unbeatable, further enhancing its reputation for providing a tidy and welcoming environment.
Staff
At Chasa Castello relax & spa, guests consistently highlight the exceptional hospitality and warmth of the staff. Reviews praise the friendly and helpful nature of the team, noting that from the moment guests arrive, they are warmly welcomed by a personable and attentive reception. The owners, described as super friendly and kind, are often mentioned for their welcoming and accommodating approach, giving the hotel a personal touch that guests greatly appreciate.
The family-run nature of the establishment shines through with a lively and motivated team that ensures a pleasant atmosphere throughout the stay. The staff's attentiveness and the exceptional level of service they provide contribute significantly to the positive experiences of the guests. Whether it is the helpful hosts, the friendly atmosphere or the exceptional cleanliness maintained by the staff, the reviews reflect a consistent theme of friendliness and helpfulness.
Moreover, the personal touch extends to the entire family running the hotel with special mentions for the daughter of the house for her accommodating and kind demeanor. This combination of a warm family environment and professional, attentive service creates an inviting and relaxing experience that leaves guests with fond memories and a strong inclination to return.
Overall, the charm of Chasa Castello relax & spa lies not only in its amenities but significantly in the exceptional friendliness and helpfulness of its staff, making it a standout choice for a welcoming and comfortable stay.
Spa
The spa at Chasa Castello relax & spa garners widespread acclaim for its exceptional wellness facilities. Guests consistently highlight the beautifully designed and well-maintained spa areas, which offer a sanctuary of relaxation and rejuvenation. The spa is celebrated for being very well-equipped, featuring a variety of saunas and a lovely relaxation room. The sauna area, in particular, impresses with its recent remodel and stunning aesthetics, although a few mentioned the temperature could be higher.
Visitors appreciate the clean and tidy environment, underscored by the meticulous maintenance of both the spa and pool areas. The wellness facilities, though described by some as relatively small, do not compromise on delivering a top-notch experience, complete with mountain views from the pool and sauna areas. The space provides everything needed for a comprehensive wellness retreat. Overall, the spa and wellness area at Chasa Castello is highly recommended, offering a blend of comfort, luxury and tranquility.
Pool
Chasa Castello relax & spa boasts an impressive pool area frequently praised by guests. The indoor pool, adorned with tasteful decorations and large windows, offers a charming and serene atmosphere for visitors. Many reviews highlight the pool's cleanliness and well-maintenance, contributing to a pleasant swimming experience. Families, in particular, appreciate the pool for its kid-friendly environment and stunning mountain views, which add to the overall enjoyment. The wellness area, featuring various saunas, complements the pool perfectly, making it a great spot for relaxation. Although some noted the pool was occasionally cold, the general consensus remains positive, particularly about its functional and aesthetic qualities.
Parking
Chasa Castello relax & spa offers guests ample and convenient parking options. The hotel boasts a large parking lot directly in front of the building, ensuring that there is always enough space for guests' vehicles. Free parking is a significant perk, adding extra value to the stay. For those traveling by motorcycle, there is an underground garage available at no extra charge, providing additional security and peace of mind. Guests consistently appreciate the ease of parking, whether they are using the spacious outdoor area or the designated motorcycle garage. The varied and generous parking facilities add to the overall convenience and comfort of staying at Chasa Castello.
Family
Chasa Castello relax & spa offers a truly family-friendly experience, as highlighted in numerous guest reviews. The establishment, managed by a welcoming and accommodating family, is consistently praised for its warm and cozy atmosphere, making it an ideal destination for families with children. Guests appreciate the kind and helpful hosts, who go out of their way to ensure a comfortable stay.
The hotel provides ample space for children, ensuring that young ones have plenty of room to play and enjoy themselves. The environment is described as both leafy and quiet, contributing to a serene setting perfect for relaxation. The family-friendly atmosphere extends beyond mere amenities; it permeates through the interactions with the staff, who are noted to create a comforting and familial vibe.
An added bonus is the thoughtful upgrades, such as moving families to more spacious apartments when available, enhancing the overall experience. Guests have consistently highlighted the superb care and attention provided to the entire family, making Chasa Castello relax & spa a standout choice for those seeking a harmonious and child-friendly retreat.
Ski
Chasa Castello relax & spa is highly praised for its excellent location, perfect for ski enthusiasts. The hotel's proximity to the ski slopes and the ski-friendly infrastructure make it an ideal place for skiing. Guests highlight the convenience of being able to ski right up to the door of the ski room, which, despite being a bit small, is well-maintained and equipped with a heated ski boot facility. The ski resort is easily accessible from the hotel and there are many beautiful ski trails and winter sports areas close by, enhancing the overall experience during the ski season. Although the bus connection to the ski lift can be unreliable and the hotel does not provide its own transportation service, the location itself compensates for these minor inconveniences. Guests also appreciate the helpful skiing tips offered at the hotel. Overall, Chasa Castello is described as a perfect ski hostel with an excellent setup for winter sports.
Heated Pool
The heated pool at Chasa Castello relax & spa is often highlighted by guests for its warm and tranquil environment. The indoor pool, featuring large windows, provides a serene and picturesque setting for relaxation. Many guests appreciate the adequate heating of the pool, contributing to a comfortable swimming experience. However, there are occasional remarks suggesting that the pool could benefit from a bit more heat for an optimal experience. Despite a few mixed comments, the beautiful heated pool area remains a notable feature of this hotel.
Indoor Pool
The indoor pool at Chasa Castello relax & spa is well-maintained and widely appreciated by guests. Described as beautiful and featuring large windows, the area also includes a heated pool that adds to its appeal. The pool is clean and offers various features, ensuring a pleasant experience for visitors. Though noted to be on the smaller side, it remains a valued amenity and is accessible for free with a guest card. The wellness area, which includes the indoor pool, opens at 11 o'clock, providing a serene environment for relaxation.
Luxury
Chasa Castello relax & spa exudes an air of luxury, evident in its high standards and superior quality throughout the property. The rooms are newly renovated and stylishly furnished, boasting a fresh and highly decorated ambiance. Guests describe the hotel as having a distinct luxury vibe with every aspect of their stay embodying a luxurious experience overall. From the general decor to the intricate accents in the rooms, the attention to detail underscores the hotel's commitment to providing a superior and stylish environment. This luxury hotel ensures that visitors feel pampered and indulged from the moment they arrive.
Yes, Chasa Castello relax & spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Chasa Castello relax & spa.
Yes, Chasa Castello relax & spa welcomes dogs.
Yes, parking facilities are available at Chasa Castello relax & spa.
No, Chasa Castello relax & spa doesn't have a gym.