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Summary of reviewsThe azuLine Hotel Pacific receives high praise for its exceptional location in San Antonio, known for its convenience and accessibility to vibrant nightlife, dining options and public transportation. Guests appreciate its proximity to the beach, city center and various entertainment spots while still offering a quiet retreat.
The hotel’s breakfast offerings are frequently lauded for their variety and quality. Guests enjoy the delicious and ample selections provided by the buffet, including fresh pastries and on-the-spot pancake preparation. Though some noted occasional repetitiveness and lack of gluten-free options, the overall experience is positive and considered good value for money. Dinner service also receives favorable reviews for its diverse and flavorful options, featuring themed nights and fresh local dishes.
Guest feedback on the rooms at azuLine Hotel Pacific is generally positive with many appreciating the modern, spacious and clean accommodations, often exceeding online expectations. However, some issues with humidity, outdated facilities and soundproofing were noted. Despite occasional maintenance concerns, the excellent service and hospitality of the reception staff enhance the overall experience.
Cleanliness at azuLine Hotel Pacific has mixed reviews. While the swimming pool and some areas of the hotel are praised for their cleanliness, improvements are needed in the room cleaning procedures with several guests reporting inadequate or inconsistent cleaning standards.
The hotel's staff is frequently commended for their friendliness and attentiveness, consistently going above and beyond to ensure a pleasant stay. The exceptional service provided by the reception and other staff members significantly contributes to the positive experiences of many guests.
The pool area stands out as a positive feature, known for being clean, well-maintained and equipped with numerous sun loungers. The overall atmosphere around the pool is enjoyable, despite occasional complaints about cleanliness on certain days.
Lastly, the beds at azuLine Hotel Pacific receive mixed reviews. Many guests find them comfortable, while others experience issues with older, less comfortable beds. Slight improvements in bed quality could enhance guest satisfaction in this area.
In summary, azuLine Hotel Pacific offers an excellent location, commendable breakfast and dinner services and strong hospitality. While there are areas for improvement, particularly in room cleanliness and bedding, the hotel generally provides a pleasant and conveniently situated stay. Show more
Read review summaries for all categories
Categories
Hotel near The Beach
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Cheap Hotel
Hotel for Adults Only
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Single RoomThis air-conditioned room opens onto its own private terrace or balcony. Wi-Fi is available for an extra charge.
Twin RoomThis air-conditioned room opens onto its own private terrace or balcony. Wi-Fi is available for an extra charge.
Double Room with Pool ViewThis double room features a balcony and air conditioning. WiFi is available in this room type of an extra charge.
Guest Reviews
7.2
Good
Location
The location of azuLine Hotel Pacific is highly praised for its convenience and centrality in San Antonio. Guests consistently highlight its proximity to key spots, such as the Santo António bus station, the city center and the beach. Many find the hotel strategically positioned near numerous bars, restaurants and supermarkets, making it an ideal choice for those wanting to be in the heart of vibrant nightlife and dining options. The accessibility to public transportation with bus stops only a short walk away, is another significant advantage. Despite being centrally located, the hotel also manages to maintain a surprisingly quiet environment, ensuring a peaceful retreat after a day of exploring. The combination of being close to the sea, shops and having easy parking options appeals to a wide range of travelers. Overall, the excellent and well-connected location makes it perfect for enjoying everything San Antonio has to offer.
Breakfast
At azuLine Hotel Pacific, guests seem to appreciate the breakfast offerings for their abundance and variety. Many have praised the breakfast being delicious and highlighted the welcoming and friendly staff. The breakfast service is regularly described as very good or even excellent with several mentions of a buffet providing an ample selection of dishes. Fresh pastries and hot and cold options are specifically noted as positive features and the availability of pancakes made on the spot enhances the experience. Additionally, the breakfast is commended for its value for money, often combined with a favorable location to boost the overall appeal of the stay.
However, a few guests mentioned that the breakfast could be repetitive or lacking in variety on occasion. There are also comments suggesting that the breakfast quality has seen better days in past years with some citing it as mediocre or terrible. Concerns about the lack of gluten-free options and limited variation also appear in the feedback. Despite these occasional criticisms, the overall impression remains positive with many enjoying a hearty and fulfilling start to their day at the hotel.
Dinner
The dinner experience at azuLine Hotel Pacific has garnered generally positive feedback from guests. Many guests have highlighted the varied and delicious dinner options, noting that the buffet includes fresh local fish and themed evenings such as Mexican, Chinese and Spanish cuisine. The meals have been described as good with some guests noting that both breakfast and dinner were excellent. The buffet style allows for a great selection with new and extensive dishes served daily. Overall, the food at azuLine Hotel Pacific is considered excellent and varied, providing a pleasant dining experience. The staff has also been praised for being welcoming and nice, contributing to a satisfactory dining service. While there were some mixed opinions on the variability in dinner quality, the consensus indicates that the meals meet and often exceed expectations.
Rooms
azuLine Hotel Pacific offers a mix of room experiences with many guests praising the spaciousness, modernity and cleanliness. Several noted that the rooms exceeded expectations with enjoyable features like balconies and sun loungers, comfortable bedding and efficient air conditioning. Many found the rooms to be more appealing than the photos online, appreciating daily cleaning and towel changes.
However, some guests encountered issues, including humidity problems, outdated facilities and insufficient soundproofing that led to noise disturbances. There were also mentions of cleanliness not meeting expectations and some issues with room maintenance such as light fixtures, water drainage and locking mechanisms. Despite some drawbacks, the reception staff and overall hospitality were generally appreciated, contributing positively to the guest experience.
Beds
Many visitors to the azuLine Hotel Pacific found the beds to be comfortable with positive remarks centered around the comfortable mattress and the overall comfort of the beds. Some guests even highlighted the spaciousness of the beds, describing one as super big. However, not everyone was satisfied, as some guests encountered beds that creaked, had springs poking through and were generally uncomfortable or noisy. Issues with old wooden beds and thin spring mattresses and pillows were noted by a few reviewers. While the hotel seems to offer a range of bedding experiences, it may benefit from more consistent upgrades to ensure all guests find their beds comfortable.
Cleanliness
azuLine Hotel Pacific has received a mixed response regarding its cleanliness standards. Many guests praised certain aspects of the hotel's hygiene, particularly noting the clean swimming pool and the overall superb cleanliness in some areas. Some guests also found the cleanliness and location satisfactory, mentioning the exceptionally clean bathrooms and commending the top-notch cleaning staff.
However, a significant number of reviews highlighted concerns about the standard of cleanliness in the rooms. Issues ranged from poor cleaning practices, such as rooms not being cleaned until late in the afternoon, to specific complaints about dirty bathrooms and inadequate room cleaning. Some guests were left dissatisfied with the general hygiene, pointing out that rooms were sometimes very dirty and cleaning services were often scarce or subpar.
In summary, while there are positive remarks about the cleanliness in certain areas of the azuLine Hotel Pacific, numerous guests have experienced issues that indicate a need for improvement in the hotel's overall cleaning procedures.
Staff
The staff at azuLine Hotel Pacific stand out for their exceptional friendliness and attentiveness. Multiple reviews highlight that the staff are super friendly and go above and beyond to ensure a pleasant stay. Their willingness to help and courteous demeanor were frequently noted with special mentions of the reception staff's availability and friendliness.
Guests consistently praised the fantastic and top-notch service with some expressing particular appreciation for room upgrades and thoughtful gestures. The kindness and attentiveness of the staff seem to be a defining characteristic of the hotel, making a significant positive impact on guests' experiences. Despite a few less favorable comments, the overwhelming sentiment is one of satisfaction with the staff's helpful and welcoming approach.
Pool
The pool at azuLine Hotel Pacific generally leaves a positive impression on guests. Many highlight the swimming pool as really good and pleasant, often describing it as clean and well-maintained. Several reviews emphasize that the pool is cleaned every morning, contributing to an overall neat and tidy appearance. The pool area comes equipped with a generous number of sun loungers, adding to the comfort and convenience for guests looking to relax. The vibes around the pool are usually good, creating an enjoyable atmosphere.
However, there are occasional mentions of the pool being dirty, particularly on the first day of some guests’ stays and one comment noting the tiles around the pool as old and dirty. Despite this, for most reviewers, the pool area is a highlight, providing great service and good facilities with its proximity to the center and bus station being an added advantage. Overall, azuLine Hotel Pacific's pool is seen as a very nice feature of an affordably priced hotel that meets all the basic needs of its guests.
Yes, azuLine Hotel Pacific has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at azuLine Hotel Pacific.
No, azuLine Hotel Pacific doesn't allow dogs.
No, parking facilities aren't available at azuLine Hotel Pacific.