Best Western Plus Marina Gateway Hotel
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Summary of reviewsThe Best Western Plus Marina Gateway Hotel offers a commendable experience with its convenient and excellent location, cleanliness and friendly staff making it an ideal base for a San Diego visit. Strategically positioned near the freeway, it allows for quick access to major attractions like the San Diego Zoo, SeaWorld, downtown and various beaches such as La Jolla. The nearby San Diego Trolley tram system and transit station further enhance the city's accessibility. Guests appreciate the nearby dining options and the peaceful yet safe industrial neighborhood, benefiting from both the tranquility and convenience of nearby amenities.
While the hotel does not serve breakfast on-site, it partners with a nearby restaurant. Guests generally enjoy the quality meals and attentive staff there with a 15% discount for the hotel's patrons providing added value. Some confusion exists regarding the hotel's breakfast policy, as some visitors expected more inclusive options directly at the hotel, suggesting an area for improvement.
Rooms are highly praised for their cleanliness, spaciousness and comfortable beds. They come well-equipped with refrigerators and microwaves, despite some needing minor modern upgrades. Effective soundproofing ensures a quiet stay, even near the freeway. The hotel maintains high standards of cleanliness throughout its facilities, further enhanced by a clean, fresh smell and attention to detail by housekeeping.
The staff receives high marks for politeness and attentiveness, contributing significantly to the positive guest experience, despite occasional mentions of inconsistent service. Particularly appreciated are staff members like Mr. Alfredo and Linda, who stand out for their exceptional customer service.
Family-friendly amenities, including spacious rooms and a welcoming environment for pets, are highlights. The hotel's location and services make it an excellent choice for family trips, further complemented by a small but enjoyable pool and a well-maintained jacuzzi. The pet-friendly facilities, including a dedicated dog area, are frequently praised by pet owners.
In summary, the Best Western Plus Marina Gateway Hotel stands out for its convenient location, clean and comfortable rooms and friendly staff, making it a preferred choice for families and pet owners visiting San Diego.
Categories
While the hotel does not serve breakfast on-site, it partners with a nearby restaurant. Guests generally enjoy the quality meals and attentive staff there with a 15% discount for the hotel's patrons providing added value. Some confusion exists regarding the hotel's breakfast policy, as some visitors expected more inclusive options directly at the hotel, suggesting an area for improvement.
Rooms are highly praised for their cleanliness, spaciousness and comfortable beds. They come well-equipped with refrigerators and microwaves, despite some needing minor modern upgrades. Effective soundproofing ensures a quiet stay, even near the freeway. The hotel maintains high standards of cleanliness throughout its facilities, further enhanced by a clean, fresh smell and attention to detail by housekeeping.
The staff receives high marks for politeness and attentiveness, contributing significantly to the positive guest experience, despite occasional mentions of inconsistent service. Particularly appreciated are staff members like Mr. Alfredo and Linda, who stand out for their exceptional customer service.
Family-friendly amenities, including spacious rooms and a welcoming environment for pets, are highlights. The hotel's location and services make it an excellent choice for family trips, further complemented by a small but enjoyable pool and a well-maintained jacuzzi. The pet-friendly facilities, including a dedicated dog area, are frequently praised by pet owners.
In summary, the Best Western Plus Marina Gateway Hotel stands out for its convenient location, clean and comfortable rooms and friendly staff, making it a preferred choice for families and pet owners visiting San Diego.
Dog Friendly Hotel
For travelers planning a visit to San Diego, the Best Western Plus Marina Gateway Hotel is an excellent choice. Conveniently located right off Interstate 5 in National City, California, this hotel offers easy access to downtown San Diego's most popular attractions. The hotel's close proximity to San Diego's top destinations including the San Diego Zoo, SeaWorld and Balboa Park, makes it a great home base for any itinerary. The hotel is pet-friendly and welcomes up to 2 dogs per room with a weight limit of 80 pounds. Other pets, such as cats and birds, may also be accepted at the hotel's discretion. A daily pet rate (capped for weekly stays) applies and a refundable cleaning and damage deposit is required at check-in. Guests should note that if any damage occurs or excessive cleaning is required, the deposit may become non-refundable and the hotel may charge additional fees for repairs or cleaning. In addition to the pet-friendly policy, the Best Western Plus Marina Gateway Hotel offers an array of amenities to make any guest's stay comfortable and enjoyable. Each morning, guests can start the day with a hot breakfast and the hotel's free Wi-Fi and business center make it easy to stay connected and productive. For relaxation or exercise, the hotel has an outdoor heated pool and hot tub as well as a fitness center.
Hotel Taking Steps Towards Sustainability
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Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
The Best Western Plus Marina Gateway Hotel is celebrated for its convenient and excellent location, making it an ideal base for a San Diego visit. The hotel is strategically positioned near the freeway, ensuring a short drive to major attractions like the San Diego Zoo, SeaWorld, downtown and the beaches such as La Jolla. Proximity to the San Diego Trolley tram system and the transit station further enhances accessibility to the city’s vibrant sights and sounds.
Guests appreciated the nearby dining options with restaurants and a snack bar offering excellent breakfasts within walking distance. The hotel's location benefits those on a tight schedule, whether heading early to Mexico or exploring San Diego's attractions without the hefty downtown prices. Its central location between north and south counties and close vicinity to the airport add to its appeal for varied travel purposes.
Though some noted the hotel's setting in an industrial area, away from the main activities and beaches, the peaceful environment and safety of the locality balanced these concerns. Visitors enjoyed the clean, quiet surroundings, ample parking and the convenience of nearby amenities such as Starbucks and In-N-Out Burger.
Overall, the Best Western Plus Marina Gateway Hotel serves as a well-situated and easy-to-access hub with excellent services, offering both comfort and convenience for those looking to explore San Diego.
The reviews for the breakfast options at the Best Western Plus Marina Gateway Hotel highlight a mixed experience. Although the hotel itself does not serve breakfast, it partners with a nearby restaurant where guests can enjoy a meal. Many guests appreciate the quality and deliciousness of the breakfast served at this restaurant, describing the dishes as very good and mentioning attentive staff. Additionally, the hotel offers a 15% discount for guests at the restaurant, which some find convenient and a nice perk.
However, there is significant confusion and disappointment regarding the hotel's advertising of breakfast inclusion. Several reviews mention frustration over the lack of on-site breakfast despite claims that it is included. Guests expected a continental breakfast or some breakfast options provided directly by the hotel, which led to dissatisfaction when it was not available. The absence of a complimentary breakfast or in-room dining options adds to the complaints, suggesting an area for potential improvement.
Overall, while the off-site breakfast partnership is well-received for its quality, better clarity in the hotel's breakfast policy and options could enhance guest satisfaction.
The 'Best Western Plus Marina Gateway Hotel' rooms are widely praised for their cleanliness and comfort. Guests frequently highlight their spaciousness and well-furnished nature. Many rooms include useful amenities like refrigerators and microwaves, enhancing convenience. Despite being close to the freeway, the rooms are surprisingly quiet, thanks to effective soundproofing. Beds are often described as super comfortable, contributing to restful stays.
The decor is generally well-received, perceived as inviting and nicely arranged. However, some reviews note that the rooms and bathrooms could use minor modern upgrades with specific references to older appliances, small pillows and occasional maintenance issues such as clogged sinks or flickering lights.
Housekeeping is noted as being reliable with rooms often described as very clean and tidy. Guests also appreciate the spaciousness, making it suitable for families or groups. While some rooms might feel a bit dated, most visitors seem pleased with the overall room quality and the value offered.
Guests at the Best Western Plus Marina Gateway Hotel overwhelmingly praise the beds for their comfort with many describing them as very comfortable and even super comfortable. Several comments specifically highlight the quality of both the beds and the bedding, noting nice sheets and multiple pillows per bed. Many guests report getting a great night's sleep thanks to the comfortable beds and bedding. However, there are a few mentions of beds being a bit too hard or already becoming uncomfortable for some. Pillow comfort is also mixed; while some found them supportive, others described them as too firm and bulky or too small. Despite these minor criticisms, the overall sentiment towards the sleeping arrangements is highly positive, suggesting that most guests find the beds at this hotel to provide a restful and pleasant experience.
The Best Western Plus Marina Gateway Hotel consistently impresses guests with its exceptional level of cleanliness. Reviews frequently highlight that both the hotel and its rooms are very clean, spacious and comfortable. The property maintains a clean, fresh smell throughout, contributing to a welcoming atmosphere. Guests consistently point out specifics like clean towels, beds, bathrooms and overall facilities. The rooms not only meet but often exceed expectations based on the pictures provided, enhancing the guests' satisfaction with their stay. Although there are occasional remarks about isolated issues such as musty smells or housekeeping lapses, the majority of feedback emphasizes the hotel’s commitment to maintaining high standards of cleanliness and comfort. The friendly and efficient staff further add to the positive experience, making the hotel an excellent option for families and travelers seeking a neat and well-maintained place to stay.
The staff at the Best Western Plus Marina Gateway Hotel receives high marks for their politeness and attentiveness. Guests frequently highlight the exceptional customer service and helpful demeanor of the reception and front desk personnel. Many reviews praise the staff for their friendly, efficient and professional attitude, making guests feel welcome from check-in to check-out. Housekeeping generally performs well, maintaining cleanliness and providing nice room service, though there are occasional mentions of areas needing improvement.
Several guests specifically commend the staff for being incredibly helpful and attentive with special appreciation for their excellent handling of customer needs and queries, such as offering sightseeing tips and assisting with transportation. Individual staff members, including front desk representatives like Mr. Alfredo and Linda, receive special mentions for their outstanding service.
However, a few reviews point out inconsistent experiences, noting that some staff were not as friendly or helpful. Instances of rudeness and unprofessional behavior are mentioned with particular criticism directed at certain front desk personnel. Despite these occasional setbacks, the overall perception remains largely positive, highlighting the outstanding efforts of the hotel's personnel to ensure a pleasant stay for their guests.
At the Best Western Plus Marina Gateway Hotel, guests have commended the pool and jacuzzi area for its attractiveness and cleanliness. The pool is consistently described as nice, very clean and heated with a beautiful surrounding of trees that provide a pleasant ambiance without interrupting views with the sight of parking lots. Visitors have enjoyed the heated water, particularly in the evening, enhancing the overall experience.
Despite its array of positive attributes, guests have noted that the pool area is on the smaller side relative to the overall size of the hotel, which might affect its capacity during peak times. Nonetheless, it remains a cozy and fun spot for children who can be seen frequently splashing around and playing. The addition of a jacuzzi has also been a highlight, offering a relaxing option for those looking to unwind.
Cleanliness is a key feature that guests appreciate, as the pool is well-maintained and inviting. This, coupled with the pool towels provided, ensures a comfortable and enjoyable experience for all. Overall, the pool area at this hotel provides a delightful retreat for guests, even if a bit compact for larger crowds.
The Best Western Plus Marina Gateway Hotel offers an ideal setting for a family trip to San Diego, providing spacious and clean rooms that can comfortably fit a family. Numerous positive reviews highlight the hotel as a kid-friendly option with some pointing out its suitability for a sudden family need to book a room quickly. It is regarded as an excellent choice for visiting family with several guests noting that their family stays here frequently. The hotel’s location just south of the San Diego city center means restaurants and take-out options are nearby and a well-regarded adjacent restaurant adds to the convenience.
Guest service receives high marks for being friendly and efficient and family requests are generally honored. The hotel’s family rooms are described as great and perfect for family trips, ensuring plenty of room for everyone to stay comfortably. For families traveling with pets, it is noted as a great place to stay with furry family members.
Visitors express that the hotel is an excellent option for family visits, referring to their stays as comfortable. The pool and cleanliness are consistently mentioned as positive features, contributing to a pleasant family-friendly environment. Overall, the hotel appears to be a preferred choice for families looking for a comfortable and convenient stay near San Diego.
The Best Western Plus Marina Gateway Hotel stands out for its accessibility and welcoming environment for guests with disabilities. The hotel offers reasonable rates and good facilities, including a fitness center. The property is well-kept, described as a neat and tidy space, overseen by a responsible and helpful manager. The hotel's location is commendable, providing safe, free parking and being very accessible to the freeway, work locations and places of interest. It's also a great choice for those traveling with pets. Overall, guests find it a convenient and pleasant place to stay.
The Best Western Plus Marina Gateway Hotel boasts a well-decorated and clean outdoor pool area, which receives high marks from guests. The pool is heated, ensuring comfortable swimming even at night and is complemented by a jacuzzi for added relaxation. Families seem to particularly enjoy the warm pool with children often seen jumping in and making the most of their time. All facilities, including the pool and spa, are praised for their cleanliness. The pool area also offers pleasing views, making it a delightful spot for both relaxation and recreation.
The Best Western Plus Marina Gateway Hotel stands out as a pet-friendly haven, particularly well-regarded for accommodating dogs. The hotel is notably good for dogs, featuring a dedicated dog area that enhances the experience for pet owners. Guests frequently praise the very convenient facilities and services provided for those traveling with their furry family members. The consensus is clear: this hotel is a great place for pets too, making it an excellent choice for those seeking a dog-friendly stay.
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Location
Guests appreciated the nearby dining options with restaurants and a snack bar offering excellent breakfasts within walking distance. The hotel's location benefits those on a tight schedule, whether heading early to Mexico or exploring San Diego's attractions without the hefty downtown prices. Its central location between north and south counties and close vicinity to the airport add to its appeal for varied travel purposes.
Though some noted the hotel's setting in an industrial area, away from the main activities and beaches, the peaceful environment and safety of the locality balanced these concerns. Visitors enjoyed the clean, quiet surroundings, ample parking and the convenience of nearby amenities such as Starbucks and In-N-Out Burger.
Overall, the Best Western Plus Marina Gateway Hotel serves as a well-situated and easy-to-access hub with excellent services, offering both comfort and convenience for those looking to explore San Diego.
Breakfast
However, there is significant confusion and disappointment regarding the hotel's advertising of breakfast inclusion. Several reviews mention frustration over the lack of on-site breakfast despite claims that it is included. Guests expected a continental breakfast or some breakfast options provided directly by the hotel, which led to dissatisfaction when it was not available. The absence of a complimentary breakfast or in-room dining options adds to the complaints, suggesting an area for potential improvement.
Overall, while the off-site breakfast partnership is well-received for its quality, better clarity in the hotel's breakfast policy and options could enhance guest satisfaction.
Rooms
The decor is generally well-received, perceived as inviting and nicely arranged. However, some reviews note that the rooms and bathrooms could use minor modern upgrades with specific references to older appliances, small pillows and occasional maintenance issues such as clogged sinks or flickering lights.
Housekeeping is noted as being reliable with rooms often described as very clean and tidy. Guests also appreciate the spaciousness, making it suitable for families or groups. While some rooms might feel a bit dated, most visitors seem pleased with the overall room quality and the value offered.
Beds
Cleanliness
Staff
Several guests specifically commend the staff for being incredibly helpful and attentive with special appreciation for their excellent handling of customer needs and queries, such as offering sightseeing tips and assisting with transportation. Individual staff members, including front desk representatives like Mr. Alfredo and Linda, receive special mentions for their outstanding service.
However, a few reviews point out inconsistent experiences, noting that some staff were not as friendly or helpful. Instances of rudeness and unprofessional behavior are mentioned with particular criticism directed at certain front desk personnel. Despite these occasional setbacks, the overall perception remains largely positive, highlighting the outstanding efforts of the hotel's personnel to ensure a pleasant stay for their guests.
Pool
Despite its array of positive attributes, guests have noted that the pool area is on the smaller side relative to the overall size of the hotel, which might affect its capacity during peak times. Nonetheless, it remains a cozy and fun spot for children who can be seen frequently splashing around and playing. The addition of a jacuzzi has also been a highlight, offering a relaxing option for those looking to unwind.
Cleanliness is a key feature that guests appreciate, as the pool is well-maintained and inviting. This, coupled with the pool towels provided, ensures a comfortable and enjoyable experience for all. Overall, the pool area at this hotel provides a delightful retreat for guests, even if a bit compact for larger crowds.
Family
Guest service receives high marks for being friendly and efficient and family requests are generally honored. The hotel’s family rooms are described as great and perfect for family trips, ensuring plenty of room for everyone to stay comfortably. For families traveling with pets, it is noted as a great place to stay with furry family members.
Visitors express that the hotel is an excellent option for family visits, referring to their stays as comfortable. The pool and cleanliness are consistently mentioned as positive features, contributing to a pleasant family-friendly environment. Overall, the hotel appears to be a preferred choice for families looking for a comfortable and convenient stay near San Diego.
Accessible
Outdoor Pool
Dog Friendly
Yes, Best Western Plus Marina Gateway Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Best Western Plus Marina Gateway Hotel.
Yes, Best Western Plus Marina Gateway Hotel welcomes dogs.
No, parking facilities aren't available at Best Western Plus Marina Gateway Hotel.
Yes, Best Western Plus Marina Gateway Hotel has a gym.
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