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Summary of reviewsOverall, Hotel Indigo San Diego Del Mar by IHG, is a decent option for those looking for good value for money. While the rooms could use some updating and some guests have reported minor discomforts such as uncomfortable pillows, there are no major issues. Access to the beach may be limited and there are no roll-in showers for those with accessibility needs. However, the restaurant and bar on site are excellent. While some guests have described the property as basic or even likened it to a Motel 6, others have found it to be average. Keep in mind that early check-ins are not allowed and the price may be a bit high for what is offered. Show more
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Dog Friendly Hotel
For visitors looking for a place to stay in San Diego that offers ocean views and welcomes their furry friends, they don't have to look any further than the Hotel Indigo San Diego in Del Mar. Located just a stone's throw away from the picturesque Del Mar Beach, this boutique IHG hotel is the perfect base for San Diego adventures. This hotel truly understands that pets are part of the family and they welcome all four-legged friends with open arms and even provide them with food and water bowls. There is a non-refundable pet fee and a pet deposit per stay, however, the hotel doesn't place any limit on weight or number of pets, so guests can bring their entire furry family with them as long as they notify the hotel during the booking process. While pets are welcome to explore the hotel's public areas, they are not allowed to be left alone in guest rooms.
Do you accept dogs in all rooms? Yes
Is there an extra charge? Yes, $ 75 per booking
Should the dog owner notify you before checking in? Yes, During the booking process
What is the maximum number of dogs per room? There is no limit
Is there a maximum weight of dogs accepted? No
Are there any leash-free play areas? No
Should the dog be kenneled at all times in the room? No
Should the dog be kenneled/kept in a pet carrier at all times in public areas? No
Should the dog remain leashed at all times in the room? No
Should the dog remain leashed at all times in public areas? Yes
Are the dogs allowed on the furniture? No
Are the dogs allowed on beds? No
Is there a refundable deposit to guard against damages? No
Do you provide any of these?
Food and water bowls
Except for dogs, do you also accept other pets? Yes
Do you have a written and comprehensive pet policy available on request? Yes
Answers last updated by Hotel Indigo San Diego Del Mar by IHG
Standard RoomBed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
Standard King Room with Sofa Bed - Non-SmokingA flat-screen satellite TV and a work desk are available.
Standard King Room with Ocean ViewA flat-screen satellite TV are featured in this room. Ocean views are also included.
Suite with Two Queen BedsA flat-screen satellite TV and a work desk are available.
One-Bedroom King SuiteA separate living area with a flat-screen satellite TV is featured in this suite. A small fridge is also included.
Standard King RoomThis air-conditioned room includes a flat-screen satellite TV, a work desk, a refrigerator and a coffee maker.
Standard Queen Room with Two Queen Beds and Ocean ViewThis air-conditioned room features a cable satellite TV, a work desk, a refrigerator and a coffee maker.
Standard Room with Two Queen BedsThis air-conditioned room features a cable satellite TV, a work desk, a refrigerator and a coffee maker.
Standard King Room with Roll-In Shower - Communications AccessThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
Standard Queen Room with Two Queen Beds - Communications AccessibleThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. This double room provides heating and a flat-screen TV. The unit offers 2 beds.
King Suite - Non-SmokingThe spacious suite provides air conditioning, a coffee machine, as well as a private bathroom featuring a shower and a hairdryer. This suite features heating and a flat-screen TV. The unit offers 2 beds.
Guest Reviews
8.2
Very Good
Location
Hotel Indigo San Diego Del Mar is a must-stay if location is at the top of your list during your travels. The hotel is in a lovely and peaceful neighborhood with convenient walking access to the beach and downtown Del Mar. Guests have praised the hotel for its close proximity to multiple shops, restaurants and even the Del Mar racetrack! Not only is the location ideal, but the hotel itself boasts beautiful ocean views and a vacation-style ambiance with comfortable and character-filled rooms. The staff and food are equally commendable, making for an all-around great experience. While there may not be access directly to the beach, the hotel's location is just a few minutes' walk or drive to a beach access point and guests can also enjoy walking access to the stunning cliffs. Overall, Hotel Indigo San Diego Del Mar is undeniably in the perfect location for a memorable stay.
Breakfast
Guests who stayed at Hotel Indigo San Diego Del Mar praised the hotel's breakfast offerings. They described the breakfast food as excellent and delicious with friendly servers who provided great service. However, some guests noted that there was a lack of communication about the additional tax and tip charges that came with the included breakfast. Despite this, staff members like Barbara at the front desk were praised for their attentiveness in ensuring guests received their breakfast vouchers. While some guests unfortunately missed breakfast, those who had the opportunity to try it found it to be of good quality. Overall, Hotel Indigo San Diego Del Mar seems to offer a great breakfast experience for guests.
Rooms
Hotel Indigo San Diego Del Mar by IHG, boasts lovely and spacious rooms with comfortable beds and boutique character. The rooms are clean and well-designed, many with large bathrooms and some with ocean views from the balcony. The staff is friendly and helpful, providing upgrades when the original room is not ready or disappointing. Some rooms are newly renovated, while others were clean and modern despite being in an older hotel. Though there were some complaints about awkward room setup or uncleanliness, these seemed to be the exception rather than the rule. Overall, the hotel provides guests with privacy and convenience as well as a lovely location and easy access to amenities.
Beds
If you're traveling to San Diego, you'll want to consider staying at Hotel Indigo San Diego Del Mar. From sprawling, comfortable rooms to a prime location, this hotel has everything you need to make your trip memorable. But perhaps the highlight of your stay will be the beds. With a variety of pillows to choose from and super comfortable mattresses, you're guaranteed a great night's sleep. Don't just take our word for it - guests rave about the comfortable king beds and nice bed linens. Plus, if you encounter any hiccups during your stay, the staff is quick to assist - including complimentary upgrades when rooms aren't ready at check-in. To sum it up: Hotel Indigo San Diego Del Mar is the perfect place to unwind after a long day of exploring.
Cleanliness
The Hotel Indigo San Diego Del Mar by IHG, is known for its reasonably clean and comfortable rooms. Guest reviews praise the hotel for being very clean, which makes for a quiet night's sleep. The hotel staff is also noted for being accommodating, as they offered guests the option to switch rooms. While some guests did mention minor complaints such as tired facilities and uncomfortable pillows, the overall cleanliness of the hotel remains a highlight. Spacious rooms and convenient parking also add to the positive experience. However, some guests did note the need for updates, such as replacing outdoor carpeting and addressing dirty walkways. Despite these issues, the hotel is well-maintained with housekeeping doing a great job of keeping the rooms clean. Guests express disappointment with unserviced rooms after a late day at the beach and some saw dirty walls and bathrooms. Despite some negative feedback, guest reviews overall agree that the Hotel Indigo San Diego Del Mar is a very clean and well-maintained hotel.
Staff
Hotel Indigo San Diego Del Mar by IHG, boasts of its friendly and amazing staff, who are always ready to lend a helping hand. Guests love the location, big rooms and great breakfast food served by the courteous servers. Joseph, the bartender, is also a favorite among guests. Barbara at the front desk stands out in providing excellent customer service and the lobby staff are very accommodating. However, some guests had unpleasant experiences with under-staffing, untrained personnel and unfriendly housekeeping staff. Despite these few negative encounters, every member of the team made guests feel welcome and went the extra mile. Overall, the staff's hospitality and customer service are commendable and many guests can't wait to come back for another stay.
Pool
At Hotel Indigo San Diego Del Mar, guests can enjoy a beautiful outdoor deck with a heated pool and hot tub areas. Two pools are available for a refreshing swim, but be sure to grab enough towels as they can run out quickly. The hot tub is very clean and the pool deck is a great place to relax while watching the beautiful sunset and evening stars. Though some guests noted that the pool area was a bit bare bones, others loved the pool and jacuzzi areas. However, one guest had trouble with the hot tub not working during their stay. Overall, the room and pool were both okay with all necessary amenities, but some guests noted noise from being located across from the bar and pool. Despite minor issues, the pool and jacuzzi areas remain a highlight for many visitors.
Parking
When it comes to the parking situation at Hotel Indigo San Diego Del Mar, guests have mixed feelings. Some appreciate the easy and accessible parking, as well as the convenience of the parking garage located below the rooms. However, many guests are not happy about the additional $10 or $15 parking fee per night. Some guests even felt that it was unfair to have to pay an extra fee for parking, especially considering the already pricey room rates. On the other hand, there were positive reviews where the hotel has comped the parking which was a great touch. Guests also noted that the entry to the grounds was tight and early check-ins were not permitted, which could be a hassle for some travelers. Despite this, overall, the hotel's clean and well-maintained rooms, attentive staff and central location make it a favorable choice for many.
Family
If you are looking for a relaxing weekend away with your family, Hotel Indigo San Diego Del Mar by IHG is just the place for you! Many guests have rated this location positively for its family-friendly atmosphere and convenient amenities. The rooms are decent in size and even include two little work stations for multiple laptops. Most importantly, the beds are comfortable for a peaceful night's sleep.
Located in a relaxed area with plenty of shops and restaurants around, this hotel is perfect for anyone who wants to get away without feeling too far from civilization. It's also great for families with pets as it is dog-friendly. The layout of the rooms and facilities is highly praised by guests who found it to be convenient and practical.
Although there are some negative reviews regarding the bathroom size, uncomfortable beds and dirty balcony without a view, those were isolated incidents. One common issue, however, was the many stairs at the property making it less accessible for strollers or wheelchairs.
Overall, Hotel Indigo San Diego Del Mar by IHG, appears to be an excellent choice for families looking for a peaceful getaway with convenient amenities and a relaxing atmosphere.
3 Star
Hotel Indigo San Diego Del Mar by IHG may not be the most luxurious accommodation option in the area, but it offers decent value for money. The rooms are a little old and some guests have complained about uncomfortable pillows, but overall there are no major complaints. The hotel does have some accessibility issues, as there are no roll-in showers and no access to the beach. However, the restaurant and bar are top-notch and well worth visiting. While some guests have found the property to be basic and more like a Motel 6, others have described it as average with an outdoor carpet in entry ways that was worn and filthy. Keep in mind that there are no early check-ins and the property is overpriced for the quality and convenience it offers.
Yes, Hotel Indigo San Diego Del Mar by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Hotel Indigo San Diego Del Mar by IHG.
Yes, Hotel Indigo San Diego Del Mar by IHG welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Hotel Indigo San Diego Del Mar by IHG.
Yes, Hotel Indigo San Diego Del Mar by IHG has a gym.