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Summary of reviewsHOTEL ARENALES is highly praised for its exceptional central location in Catamarca, offering easy access to key landmarks, bars and restaurants. Guests appreciate the hotel's cleanliness and the attentive, friendly staff who contribute to a welcoming atmosphere. The range of amenities, including accessible parking and complimentary wifi, further enhances the convenience and comfort of the stay.
While the breakfast receives mixed reviews, many guests find it to be hearty and of good quality with fast, friendly service and a pleasant breakfast area. There is room for improvement, particularly in offering more variety.
The rooms at HOTEL ARENALES are noted for their cleanliness and comfort with some featuring recent renovations and modern touches. However, issues such as small size, outdated decor and limited amenities like minibars and power outlets are frequently mentioned. Noise and functionality problems also impact guest satisfaction.
Cleanliness stands out as a highlight with very clean rooms and facilities, especially the bathrooms, which are often described as spotless. However, some outdated and worn items do detract from the overall experience.
The staff consistently receive high marks for their professionalism, friendliness and willingness to assist, making the service a standout feature of the hotel.
The complimentary wifi is generally satisfactory, although some guests have experienced connectivity issues and find the process of obtaining the password inconvenient.
The pool, while a nice rooftop feature, has garnered criticism for its small size, questionable cleanliness and occasional unavailability, suggesting that it requires better maintenance.
Parking options are generally praised for being free and convenient, though there are occasional challenges with space and prioritization.
The beds receive strong praise for comfort, although consistency in quality is a concern with some mattresses and pillows requiring updates.
Overall, although there are areas for improvement, HOTEL ARENALES offers a good balance between price and service. It aligns well with a standard three-star hotel experience, making it a favorable choice for travelers looking to explore the city while enjoying a comfortable and friendly environment.
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