Axiom Hotel
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Summary of reviewsThe Axiom Hotel is a highly recommended place to stay due to its excellent location in the heart of San Francisco with easy access to major attractions and transportation options. While the hotel lacks a formal dining option, guests enjoyed the coffee and bar options available on site. The rooms are cozy yet well-equipped with everything needed for a comfortable stay and the hotel boasts excellent cleanliness with efficient housekeeping. The staff at Axiom Hotel are truly a hidden treasure who go above and beyond to ensure guests have a comfortable stay. The parking situation at Axiom Hotel has received mixed feedback, but there are accessible parking options and a parking garage available. While the area can feel a bit sketchy at night, there are plenty of excellent options for shopping and dining nearby. The beds provided by the establishment are comfortable and provide a good night's rest. Overall, Axiom Hotel offers a comfortable and convenient stay for travelers, though some guests feel that it does not quite match up to other 4-star hotels in the area.
Categories
Historic Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Do you accept dogs in all rooms?
Yes
Yes
Answers last updated by Axiom Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Guest Reviews
The Axiom Hotel boasts an excellent location that is convenient for exploring San Francisco. It's situated right in the heart of the city with fantastic transportation options including the muni, metro, cable car and BART stations right outside. Guests can easily access major attractions and shopping areas on foot, including the Westfield mall, Fisherman's Wharf and Union Square. Many restaurants and shops are also just steps away. The hotel's central location makes it an ideal choice for tourists looking to experience everything San Francisco has to offer. Guests consistently rate the hotel's location as one of its greatest assets, making it a highly recommended place to stay.
The Axiom Hotel offers a coffee bar on the main level, as well as a lobby coffee shop and bar that guests loved. While the hotel lacks a formal dining option, there is a decent sized communal area on the mezzanine with a microwave. Some guests wished that the hotel would offer a breakfast service, as they had to go to neighboring establishments. Additionally, some guests expressed disappointment in not being able to get breakfast at the hotel and wished that the lobby bar/eatery would reopen. However, there are options for breakfast at a large hotel across the street. Overall, while the Axiom lacks a breakfast service, guests enjoyed the coffee and bar options available on site.
The Axiom Hotel boasts a discreet and unassuming entrance. Guests complained of confusion regarding room service hours, but found solace in several available tables, a water fountain on each floor and even an espresso machine in their rooms. Unfortunately, the café downstairs left something to be desired, as did the cold temperature in some guest rooms and the somewhat dangerous surrounding area. While the hotel doesn't offer a restaurant or bar, travelers found plenty of places to eat and drink within walking distance, though some facilities may be limited or closed due to COVID-19. Despite these setbacks, visitors managed to find tasty breakfast options nearby and were able to bring in their own dinner without inconvenience.
The rooms at Axiom Hotel are cozy yet well-equipped with everything needed for a comfortable stay such as comfortable beds, extra blankets and pillows and spacious bathrooms. The rooms range in size from small but clean to spacious, depending on guest needs. Some of the smaller rooms are thoughtfully designed to maximize space and equipped with modern amenities such as ironing boards, hair dryers and coffee makers. However, some rooms may appear dimly lit and claustrophobic. Despite this, guest reviews praise the hotel's modern and clean facilities, impeccable cleanliness and quiet location in the heart of the city. The hotel also promotes sustainability by reducing plastic bottle usage. Overall, Axiom Hotel offers a comfortable and convenient stay for travelers.
Guests of the Axiom Hotel have good things to say about the beds provided by the establishment. A majority of the reviews mention that the beds were comfortable and provided a good night's rest with some guests even describing the beds as super comfortable or to die for. However, a few guests did mention that the pillows and mattress were uncomfortable or too soft. While the overall comfort of the beds was praised, some guests mentioned that the rooms could be noisy at night due to audible door closings. Despite this, guests still enjoyed the central and lively location of the hotel, as well as the cleanliness of the rooms and comfortable towels.
The Axiom Hotel boasts excellent cleanliness with guests raving about how everything was cleaned on a daily basis, ensuring every room was clean and comfortable. Housekeeping was efficient, leaving very clean rooms with great cleaning service. The updated and stylish decor added to the overall cleanliness of the property with many noting that the property was very clean and well-maintained. However, some guests experienced exceptions with complaints of dirty toilets and smelly carpets. Overall, the hotel ensures that guests' needs and comforts are a top priority, making for a comfortable and clean stay.
Axiom Hotel boasts an incredibly friendly and helpful staff who go above and beyond to ensure guests have a comfortable stay. Despite a difficult valet process and a front desk attendant who threatened a guest, the majority of reviews rave about the wonderful front of house staff, including the young man named Rance, who was described as beyond pleasant. The check-in and check-out process was quick and easy and the location of the hotel is convenient for exploring the city. Guests could leave their luggage with the staff and return at a later time for check-in. The hotel received positive feedback for its superb customer service, although a few reviews mentioned a lack of a concierge. Nevertheless, the staff at Axiom Hotel are truly a hidden treasure who are kind, knowledgeable, caring, courteous and responsive – making for a top-notch hotel experience.
According to guest reviews, the parking situation at Axiom Hotel has received mixed feedback. While some found the valet parking to be great, others found the valet process difficult and the cost to be pricey. Additionally, only a few curb parking spots were available and there was no mention of free parking for guests. Some guests also noted that the entrance off of Cyril Magnin was not ideal. Parking charges were deemed very expensive with one guest advising others to park by themselves for a $30 cost instead of using the valet. However, some guests also found the accessible parking options and parking garage to be convenient. It is also worth noting that there were additional charges associated with parking. Overall, it seems that the parking situation at Axiom Hotel may be a hit or miss experience for guests.
The Axiom Hotel boasts a central location with plenty of shopping and dining options nearby. However, guests should be aware that the area can feel a bit sketchy at night with homeless people and drug addicts around, making them hesitant to venture out after dark. Some guests have also reported a little bit of noise disturbance in the evenings. While there is no bar or restaurant at the hotel, there are plenty of excellent options just a few steps outside the door.
Axiom Hotel has a cool and trendy atmosphere that guests find inviting. Though some guests find the hotel quality to be good, a few feel that it does not quite match up to other 4-star hotels in the area. Nevertheless, many guests commend their overall positive experience and would consider staying again. Axiom Hotel has been described as 'very good' and even 'exceptional' by some guests. While a few guests suggest improvements could be made, the hotel is still seen as a good choice, though not all guests are convinced it met the standards of a 4-star hotel.
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4 Star
No, Axiom Hotel doesn't have any pool.
No, a spa isn't available at Axiom Hotel.
Yes, Axiom Hotel welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Axiom Hotel.
No, Axiom Hotel doesn't have a gym.
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