InterContinental Mark Hopkins San Francisco by IHG
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe InterContinental Mark Hopkins San Francisco by IHG, is a celebrated destination known for its prime location atop Nob Hill, affording guests breathtaking views extending to the Golden Gate Bridge and beyond. Its historical significance, elegant architecture and proximity to key attractions make it a prime spot for both relaxation and exploration. Guests frequently describe the neighborhood as elegant, safe and clean with ample dining and entertainment options nearby. The renowned "Top of the Mark" bar, offering stunning vistas, further cements its status as an iconic hotel.
Breakfast at the hotel has received mixed reviews. Many guests commend the quality and deliciousness of the breakfast, served in a beautiful and comfortable setting with attentive service. However, some critique its high cost and limited menu options, feeling it doesn't always provide good value for money. Similarly, room service breakfast has been described as expensive and underwhelming.
Dining experiences at the hotel generally receive positive feedback. The “Top of the Mark” rooftop bar is particularly praised for its vibrant atmosphere and panoramic city views, making it a popular spot despite occasional closures for private events. Some guests found room service and overall food quality lacking, but exceptional experiences, such as wedding dinners, are noted.
The hotel's charming, historical rooms are appreciated for their spaciousness, comfort and cleanliness. However, the age of the building is apparent with some rooms needing modernization. Despite minor cleanliness issues and occasional dated furnishings, the stunning views from higher floors compensate for these shortcomings.
Cleanliness at the InterContinental Mark Hopkins is largely commendable with rooms and common areas described as very clean and well-maintained. Housekeeping is noted for being thorough and regular, though some guests mentioned occasional lapses.
One of the strongest attributes of the hotel is its staff. Guests frequently praise the superb hospitality, emphasizing the friendliness, professionalism and helpfulness of the team. From the concierge to the housekeeping staff, the service is consistently highlighted as attentive and accommodating.
WiFi experiences at the hotel have been mixed with many guests enjoying excellent connectivity, while others faced slow speeds or found it to be costly. Issues with cable TV also added to the digital experience critiques.
Parking, though convenient and featuring amenities like a Tesla Destination charger, draws frequent mention for its high daily rates, often seen as prohibitively expensive. Despite the cost, many find the valet service efficient and easy to use, though delays sometimes occur.
Families find the hotel accommodating with its prime location and clean, affordable premises. Helpful staff and interconnecting room options enhance the experience for those traveling with children, although there were minor issues regarding room capacity for three-person stays.
The hotel's nightlife is highlighted by the “Top of the Mark” bar, known for its fun atmosphere. However, the surrounding area lacks other nightlife venues and some guests notice noise from traffic. Despite these factors, the rooftop bar remains a key highlight.
Comfortable beds are a notable feature with many guests praising the quality of their sleep. However, there are occasional remarks about bed size, firmness and outdated bedding.
While the hotel is positioned as a four-star establishment with a storied reputation, some guests feel the experience does not always align with such high ratings. Despite this, the timeless elegance, historic charm and iconic status make it a unique place to stay, offering a blend of tradition and comfort that captivates visitors.
Overall, the InterContinental Mark Hopkins San Francisco stands as a historical gem, offering remarkable views, exemplary service and a quintessentially San Francisco experience, even amid areas needing improvement.
Categories
Breakfast at the hotel has received mixed reviews. Many guests commend the quality and deliciousness of the breakfast, served in a beautiful and comfortable setting with attentive service. However, some critique its high cost and limited menu options, feeling it doesn't always provide good value for money. Similarly, room service breakfast has been described as expensive and underwhelming.
Dining experiences at the hotel generally receive positive feedback. The “Top of the Mark” rooftop bar is particularly praised for its vibrant atmosphere and panoramic city views, making it a popular spot despite occasional closures for private events. Some guests found room service and overall food quality lacking, but exceptional experiences, such as wedding dinners, are noted.
The hotel's charming, historical rooms are appreciated for their spaciousness, comfort and cleanliness. However, the age of the building is apparent with some rooms needing modernization. Despite minor cleanliness issues and occasional dated furnishings, the stunning views from higher floors compensate for these shortcomings.
Cleanliness at the InterContinental Mark Hopkins is largely commendable with rooms and common areas described as very clean and well-maintained. Housekeeping is noted for being thorough and regular, though some guests mentioned occasional lapses.
One of the strongest attributes of the hotel is its staff. Guests frequently praise the superb hospitality, emphasizing the friendliness, professionalism and helpfulness of the team. From the concierge to the housekeeping staff, the service is consistently highlighted as attentive and accommodating.
WiFi experiences at the hotel have been mixed with many guests enjoying excellent connectivity, while others faced slow speeds or found it to be costly. Issues with cable TV also added to the digital experience critiques.
Parking, though convenient and featuring amenities like a Tesla Destination charger, draws frequent mention for its high daily rates, often seen as prohibitively expensive. Despite the cost, many find the valet service efficient and easy to use, though delays sometimes occur.
Families find the hotel accommodating with its prime location and clean, affordable premises. Helpful staff and interconnecting room options enhance the experience for those traveling with children, although there were minor issues regarding room capacity for three-person stays.
The hotel's nightlife is highlighted by the “Top of the Mark” bar, known for its fun atmosphere. However, the surrounding area lacks other nightlife venues and some guests notice noise from traffic. Despite these factors, the rooftop bar remains a key highlight.
Comfortable beds are a notable feature with many guests praising the quality of their sleep. However, there are occasional remarks about bed size, firmness and outdated bedding.
While the hotel is positioned as a four-star establishment with a storied reputation, some guests feel the experience does not always align with such high ratings. Despite this, the timeless elegance, historic charm and iconic status make it a unique place to stay, offering a blend of tradition and comfort that captivates visitors.
Overall, the InterContinental Mark Hopkins San Francisco stands as a historical gem, offering remarkable views, exemplary service and a quintessentially San Francisco experience, even amid areas needing improvement.
Hotel with EV Charging Stations
Luxury Hotel
Historic Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
InterContinental Mark Hopkins San Francisco by IHG, shines primarily due to its unbeatable location. Situated atop Nob Hill, it offers guests an extraordinary vantage point with stunning views extending to the Golden Gate Bridge and beyond. The hotel's proximity to key attractions, elegant architecture and historical significance only add to its charm, making it a prime spot for both relaxation and exploration.
Visitors frequently praise the neighborhood for being elegant, safe and clean with many bars and restaurants just a short stroll away. The hotel’s location makes it incredibly convenient for accessing cable car lines and exploring areas like Market Street and North Beach with ease. The classic and historical design of the building, coupled with modern comforts, help in maintaining a celebrated ambiance throughout the entire property.
Notably, the hotel is renowned for its "Top of the Mark" bar, providing exquisite views and adding an extra layer of allure to one's stay. Guests also commend the hotel staff for their friendliness and excellent service, making their experience even more delightful.
In essence, whether it's the proximity to various attractions, the stunning views or the iconic status of the hotel itself, the location of InterContinental Mark Hopkins San Francisco offers an outstanding base for a memorable visit to the city.
The breakfast experience at InterContinental Mark Hopkins San Francisco receives mixed feedback. On the positive side, many guests appreciated the very good quality of the breakfast, describing it as delicious, plentiful and served in a beautiful and comfortable atmosphere. The friendly and pleasant service provided by the staff at breakfast was also frequently highlighted, contributing to an overall pleasant dining experience.
However, several guests pointed out that the breakfast is quite expensive with meal portions not always justifying the cost. Specific criticisms included the lack of variety and limited options on the breakfast menu and some guests found the à la carte system confusing. Additionally, there were issues with the inclusion policy, as breakfast was only provided for two people even when larger rooms were booked, leading some guests to feel it was not good value for money.
Room service breakfast did not fare well, being described as both expensive and disappointing. Moreover, the breakfast space and food presentation were occasionally criticized with mentions of sticky honey jars and jams, cold breakfast items and a lack of freshness in the dishes.
Overall, while the hotel offers a potentially enjoyable breakfast in a picturesque setting with attentive service, the cost and limited menu options may leave some guests feeling unsatisfied.
Despite some mixed reviews regarding dining options at the InterContinental Mark Hopkins San Francisco, several aspects stood out positively. The hotel's rooftop bar, Top of the Mark, received consistent praise for its vibrant atmosphere and stunning city views, although some guests noted occasional closures for private events. While the room service and overall food quality garnered less enthusiastic feedback, exceptional experiences such as a wedding dinner at Top of the Mark left a memorable impression. The breakfast service also stood out positively with personalized and attentive staff contributing to enjoyable mornings. Despite higher restaurant prices and limited menu options, lunch offerings were highly appreciated. Overall, while there were areas for improvement, certain dining experiences at the hotel were undoubtedly memorable.
Nestled in the heart of San Francisco's Nob Hill, the InterContinental Mark Hopkins presents a historical charm with its beautifully preserved building. Many guests commend the hotel for its spacious rooms, particularly the king corner rooms, which offer expansive views of the city skyline and the bay. The quality of linens and the overall cleanliness of the rooms also receive high praise, indicating a consistent level of comfort and maintenance.
However, the hotel’s age is evident in various aspects. While the grandeur and legacy add character, numerous reviews highlight that the rooms are outdated and in need of modernization. Common critiques include small bathrooms, dated furniture and occasional cleanliness issues like dusty items and a moldy feel. Despite these, the extraordinary views from higher floors, especially the iconic 'Top of the Mark' bar, compensate for some of the hotel's shortcomings.
Guest experiences reflect a mix of nostalgia and necessity for updates. Although some rooms exude a dated charm that could use refreshing, the views and the building's storied past continue to enchant. Practical amenities such as room service and evening restaurant hours could see improvement, but the staff receives mentions for their effective service and helpfulness.
Overall, the InterContinental Mark Hopkins remains a prominent pick for those wanting to soak in San Francisco's panoramic cityscape, keeping expectations in check regarding the hotel's vintage ambiance and areas in need of renovation.
InterContinental Mark Hopkins San Francisco by IHG, receives praise for its comfortable beds, ensuring a restful stay for guests. Reviewers frequently highlight the comfort of the mattresses with many noting how well they slept during their visit. The rooms themselves are also described as comfortable with some guests enjoying spectacular views from their accommodations. However, there are a few comments about the size of the beds, particularly in rooms that sleep four people, where the beds were found to be somewhat small. Additionally, some guests mentioned issues with mattresses being either too firm or too soft and some reported outdated bedding or slight discomfort due to bed size. Despite these few drawbacks, the general consensus emphasizes a comfortable and pleasant sleeping experience, making it a notable feature of the stay.
The InterContinental Mark Hopkins San Francisco by IHG, impresses guests with its cleanliness and well-maintained facilities. The rooms consistently receive praise for being very clean and comfortable with many describing them as spotless. Housekeeping is noted for being regular and thorough, ensuring that the rooms and common areas remain in pristine condition. Guests appreciate the modern and comfortable furnishings and the large windows which offer stunning views of the city.
Several reviews highlight the beauty of the property and its well-kept historic details. Though some mention occasional issues with cleanliness, such as dirty windows or bathrooms not being cleaned properly, these appear to be exceptions rather than the rule.
Overall, the hotel's cleanliness is a standout feature, contributing to a pleasant and comfortable stay. The friendly staff and the property's dog-friendly policy further enhance the guest experience. Despite some minor areas for improvement, the hotel's cleanliness and upkeep leave a lasting positive impression on its visitors.
The InterContinental Mark Hopkins San Francisco by IHG, is widely praised for its superb hospitality and top-tier service. Guests frequently commend the friendly and accommodating staff, highlighting their professionalism and willingness to assist with any issue. Managers and concierge staff are noted for their attentiveness, welcoming demeanor and helpfulness. The doormen and valets receive special mention for their polite and efficient service. Housekeeping staff are described as exceptionally courteous and responsive, while restaurant and kitchen employees are often highlighted for their friendliness and exemplary service. Despite a few isolated incidents of rudeness or unmotivated behavior, the overall consensus is that the hotel staff provide outstanding, attentive service, making guests feel valued and well-cared for.
At the InterContinental Mark Hopkins San Francisco, the WiFi experience has its highs and lows. Many guests praised the excellent WiFi connectivity throughout their stay, highlighting a seamless online experience. However, there were notable concerns as well with reports of extremely expensive WiFi and varying levels of speed and reliability. Some guests found the WiFi to be slow or spotty, while others mentioned having no problems at all. In addition to WiFi, some reviews pointed out issues with the cable TV, such as prolonged outages and general TV problems, which further influenced their overall digital experience at the hotel.
When staying at the InterContinental Mark Hopkins San Francisco, parking emerges as a common point of discussion among guests. While the valet service is often praised for its convenience and quality—especially noting amenities like a Tesla Destination charger—the cost associated with parking is a notable concern. Guests frequently mention the high daily rates with valet services costing upwards of $64 to $77 per day. Despite the high fees, some find the parking process easy and convenient. However, several reviews also highlight delays in the valet service with some guests experiencing waits of 30 to 45 minutes. Overall, the parking experience is described as convenient but undeniably expensive.
The InterContinental Mark Hopkins San Francisco offers a great experience for families traveling with children. Thanks to its prime location near Union Square, it's convenient for exploring the best that San Francisco has to offer. The hotel is clean and generally considered affordable, making it a practical choice for families. Guests have praised the helpful staff, which can enhance the overall stay, particularly with kids in tow.
While there was a minor issue noted regarding the capacity of three-person rooms, the hotel offers interconnecting rooms, which can be a perfect solution for larger families. The area around the hotel is safe and even accommodates pets, adding another layer of convenience for those traveling with the entire family. Overall, it's a child-friendly hotel suitable for special family events like birthday parties and weddings, ensuring memorable experiences in San Francisco.
The InterContinental Mark Hopkins San Francisco by IHG, offers a noteworthy nightlife experience primarily thanks to its rooftop bar, Top of the Mark. Known for its fun atmosphere and excellent location, this bar provides guests with a great place to enjoy drinks and social gatherings. However, the immediate area around the hotel appears to lack other nightlife options, as there are no nearby bars or restaurants for guests to explore. Some reviews mention noise from traffic, which may impact the overall experience for some visitors. Despite these minor setbacks, the rooftop bar remains a key highlight for those looking to enjoy the nightlife within the hotel premises.
InterContinental Mark Hopkins San Francisco by IHG, carries a storied reputation with its iconic status in the city. The hotel's positioning as a four-star establishment evokes a sense of upscale luxury. However, despite the historical prestige and luxurious undertones, guest feedback indicates that there are inconsistencies in the experience, particularly when considering the four-star rating. Some guests felt that the hotel's overall impressiveness did not meet their expectations for such a rating. These sentiments suggest that while the hotel offers certain luxurious aspects and maintains an iconic presence, there may be room for improvement in aligning its services and facilities with the high standards that a four-star designation implies.
Nestled in a prime location, InterContinental Mark Hopkins San Francisco by IHG, boasts a captivating blend of timeless elegance and iconic history. This beautiful, old building exudes an old-time elegance that instantly transports guests to a bygone era. The rich historic charm is evident throughout, from the lovely, comfortable and classic hotel rooms to the grand public spaces that have been meticulously maintained to preserve their old-world luxury.
The hotel's significance extends beyond just its beautiful architecture; it is celebrated for its historical importance and the legacy it carries. Visitors are often enchanted by the property’s classic San Francisco ambiance and its charming, somewhat old-fashioned demeanor, which speaks volumes about its role in the city's illustrious past. Staying here feels like stepping into history, offering an experience that combines the best of both tradition and comfort.
One cannot mention the InterContinental Mark Hopkins without highlighting the renowned Top of the Mark, an iconic feature that adds to its historic appeal. The hotel's preservation of history is evident in every corner, making it more than just a place to stay. It's a beautiful property where the charm and history of San Francisco come alive, offering guests more than just accommodation – an experience enriched with historical significance and elegant comfort.
The InterContinental Mark Hopkins San Francisco offers an incredible luxury experience, complete with very clean rooms and comfortable beds. The historic hotel is beautifully maintained, exuding old school charm and ambiance, which makes the stay feel special. Guests can enjoy large, well-maintained rooms that provide good value given the luxury hotel price. The establishment looks upscale and integrates luxury elements throughout, ensuring a sense of comfort and opulence. Its wonderful location and stunning views further complement the luxurious atmosphere.
The InterContinental Mark Hopkins San Francisco by IHG, impresses as a highly romantic destination, frequently chosen for significant celebrations. The hotel's Top of the Mark bar offers a wonderful sunset view, making it a favorite spot for memorable experiences such as dancing. Its elegant ambiance suits romantic anniversaries perfectly, having hosted commemorative events like 29th and 40th anniversaries. The venue is also ideal for wedding weekends, providing exceptional settings and excellent receptions. While some guests note that the romantic appeal can be subjective, the overall consensus highlights the hotel's suitability for intimate and memorable occasions.
InterContinental Mark Hopkins San Francisco by IHG, stands out for its exceptional dog-friendly amenities and services. Guests appreciate the welcoming dog policy, noting the hotel's accommodation for their pets. Without requiring a pet fee, the hotel allows guests to bring their dogs and still enjoy the luxurious surroundings. Visitors praise the seamless and positive dog experience with no issues encountered in the little dog setting. The hotel is described as being notably pet-friendly and ensures a comfortable stay for both guests and their furry companions.
Location Show Map
Location
Visitors frequently praise the neighborhood for being elegant, safe and clean with many bars and restaurants just a short stroll away. The hotel’s location makes it incredibly convenient for accessing cable car lines and exploring areas like Market Street and North Beach with ease. The classic and historical design of the building, coupled with modern comforts, help in maintaining a celebrated ambiance throughout the entire property.
Notably, the hotel is renowned for its "Top of the Mark" bar, providing exquisite views and adding an extra layer of allure to one's stay. Guests also commend the hotel staff for their friendliness and excellent service, making their experience even more delightful.
In essence, whether it's the proximity to various attractions, the stunning views or the iconic status of the hotel itself, the location of InterContinental Mark Hopkins San Francisco offers an outstanding base for a memorable visit to the city.
Breakfast
However, several guests pointed out that the breakfast is quite expensive with meal portions not always justifying the cost. Specific criticisms included the lack of variety and limited options on the breakfast menu and some guests found the à la carte system confusing. Additionally, there were issues with the inclusion policy, as breakfast was only provided for two people even when larger rooms were booked, leading some guests to feel it was not good value for money.
Room service breakfast did not fare well, being described as both expensive and disappointing. Moreover, the breakfast space and food presentation were occasionally criticized with mentions of sticky honey jars and jams, cold breakfast items and a lack of freshness in the dishes.
Overall, while the hotel offers a potentially enjoyable breakfast in a picturesque setting with attentive service, the cost and limited menu options may leave some guests feeling unsatisfied.
Dinner
Rooms
However, the hotel’s age is evident in various aspects. While the grandeur and legacy add character, numerous reviews highlight that the rooms are outdated and in need of modernization. Common critiques include small bathrooms, dated furniture and occasional cleanliness issues like dusty items and a moldy feel. Despite these, the extraordinary views from higher floors, especially the iconic 'Top of the Mark' bar, compensate for some of the hotel's shortcomings.
Guest experiences reflect a mix of nostalgia and necessity for updates. Although some rooms exude a dated charm that could use refreshing, the views and the building's storied past continue to enchant. Practical amenities such as room service and evening restaurant hours could see improvement, but the staff receives mentions for their effective service and helpfulness.
Overall, the InterContinental Mark Hopkins remains a prominent pick for those wanting to soak in San Francisco's panoramic cityscape, keeping expectations in check regarding the hotel's vintage ambiance and areas in need of renovation.
Beds
Cleanliness
Several reviews highlight the beauty of the property and its well-kept historic details. Though some mention occasional issues with cleanliness, such as dirty windows or bathrooms not being cleaned properly, these appear to be exceptions rather than the rule.
Overall, the hotel's cleanliness is a standout feature, contributing to a pleasant and comfortable stay. The friendly staff and the property's dog-friendly policy further enhance the guest experience. Despite some minor areas for improvement, the hotel's cleanliness and upkeep leave a lasting positive impression on its visitors.
Staff
Wi-Fi
Parking
Family
While there was a minor issue noted regarding the capacity of three-person rooms, the hotel offers interconnecting rooms, which can be a perfect solution for larger families. The area around the hotel is safe and even accommodates pets, adding another layer of convenience for those traveling with the entire family. Overall, it's a child-friendly hotel suitable for special family events like birthday parties and weddings, ensuring memorable experiences in San Francisco.
Nightlife
4 Star
Historic
The hotel's significance extends beyond just its beautiful architecture; it is celebrated for its historical importance and the legacy it carries. Visitors are often enchanted by the property’s classic San Francisco ambiance and its charming, somewhat old-fashioned demeanor, which speaks volumes about its role in the city's illustrious past. Staying here feels like stepping into history, offering an experience that combines the best of both tradition and comfort.
One cannot mention the InterContinental Mark Hopkins without highlighting the renowned Top of the Mark, an iconic feature that adds to its historic appeal. The hotel's preservation of history is evident in every corner, making it more than just a place to stay. It's a beautiful property where the charm and history of San Francisco come alive, offering guests more than just accommodation – an experience enriched with historical significance and elegant comfort.
Luxury
Romantic
Dog Friendly
No, InterContinental Mark Hopkins San Francisco by IHG doesn't have any pool.
No, a spa isn't available at InterContinental Mark Hopkins San Francisco by IHG.
Yes, InterContinental Mark Hopkins San Francisco by IHG welcomes dogs.
Yes, parking facilities are available at InterContinental Mark Hopkins San Francisco by IHG.
Yes, InterContinental Mark Hopkins San Francisco by IHG has a gym.
Location Show Map
More Options
