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Summary of reviewsHotel Kimal in San Pedro de Atacama has garnered high praise for its prime location, offering a perfect blend of centrality and tranquility. Positioned just a few meters from Caracoles Street, the town's main thoroughfare, guests appreciate the easy access to shops, restaurants and key attractions, all within walking distance. Despite its central location, the hotel maintains a peaceful atmosphere away from the nearby bars and nightlife, making it an ideal retreat.
Guests consistently commend the breakfast at Hotel Kimal, which features a variety of typical Chilean options including fruits, bread, cold cuts, cereals and cakes. The hotel’s ability to accommodate early risers with take-away breakfast packs is particularly appreciated. While there were minor suggestions for offering more variety, the overall breakfast experience is positively viewed as delicious and abundant.
The hotel's dining experience also stands out with its exceptional restaurant offering delicious and well-presented meals. Guests praise the high quality, freshness and variety of food, including vegetarian options. Despite a few mentions of a smaller menu or occasional unavailability, the restaurant receives high marks for its excellent service, cozy atmosphere and reasonable prices.
Hotel Kimal's rooms receive positive feedback for their cleanliness, comfort and traditional yet modern atmosphere. The rooms are noted for their spaciousness, particularly the family and triple rooms and their cozy rustic style. While some guests mentioned that improvements could be made in lighting and sound insulation, the overall impression is favorable with well-maintained and clean facilities.
Cleanliness at Hotel Kimal is a highlight with guests consistently noting the immaculate state of rooms and common areas. The diligent housekeeping, often cleaning rooms daily or even twice a day, contributes to a well-maintained environment. The friendly and helpful staff further enhance the experience, creating a welcoming and comfortable stay for guests.
The staff at Hotel Kimal are frequently praised for their friendliness, attentiveness and professionalism. The warm welcome from the front desk and the helpful nature of both reception and restaurant staff leave a positive impression on guests, contributing to the hotel's high level of guest satisfaction.
While the free Wi-Fi service at Hotel Kimal has received mixed reviews with several guests experiencing issues with stability and coverage, other aspects such as the spa and pool area have been well-received. The hotel's spa is described as comprehensive and relaxing, despite occasional issues with the jacuzzi. The pool area, though mostly enjoyable, has cold water and guests have pointed out the need for heating and clarity improvements.
Hotel Kimal offers secure and free on-site parking, providing peace of mind for travelers with vehicles. However, the limited space and requirement to leave car keys at reception for rearrangement can cause minor inconveniences. Despite this, the overall parking experience is generally positive.
For families, Hotel Kimal offers spacious and clean family rooms, catering well to children with provisions such as cribs. The family suite is particularly noted for its cozy environment, making the hotel a great choice for family getaways.
Opinions about the beds at Hotel Kimal are mixed with some guests finding them comfortable and others noting issues such as softness, noisiness or small size. Despite these mixed reviews, the overall comfort and quality of the rooms still receive commendation from many guests.
Overall, Hotel Kimal comes highly recommended for its excellent location, cleanliness, friendly staff and quality dining and breakfast experiences, all contributing to a satisfying stay for travelers. Show more
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Categories
Boutique-style Hotel
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Small Hotel
Hotel for Yoga
Hotel with Outdoor Pool
Room Types
Standard Double RoomThe double room features a private entrance, soundproof walls, a balcony with an inner courtyard view as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Family RoomThe family room provides a private entrance, soundproof walls, a terrace with an inner courtyard view as well as a private bathroom featuring a walk-in shower. The unit offers 3 beds.
Standard Twin RoomThe twin room features a private entrance, soundproof walls, a balcony with an inner courtyard view as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Basic Triple RoomThe triple room features a private entrance, soundproof walls, a balcony with an inner courtyard view as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Guest Reviews
8.8
Excellent
Location
Hotel Kimal in San Pedro de Atacama receives glowing reviews for its prime location. Guests praise the hotel for being strategically situated just a few meters from the bustling Caracoles Street, the town's main thoroughfare. This central placement ensures convenient access to shops, restaurants and key attractions, all within walking distance. Despite its prime location in the heart of town, the hotel maintains a peaceful atmosphere, offering a quiet retreat from the nearby bars and nightlife. Visitors are consistently impressed by how close the hotel is to everything, stating that it provides the ideal balance of centrality and tranquility. Additionally, the excellent services, friendly staff and well-maintained facilities further enhance the experience, making Hotel Kimal a highly recommended choice for travelers.
Breakfast
Hotel Kimal's breakfast offerings have received largely positive feedback from guests, showcasing a consistent trend of satisfaction. Descriptions such as excellent, delicious, abundant and very good are frequently used, indicating that guests are generally pleased with the quality and variety of the breakfast presented. Many guests appreciated the typical Chilean breakfast options, which included an array of fruits, bread, cold cuts, butter, jams, coffee, milk, juice, cereals, cakes and sweets.
The hotel seems adept at accommodating early risers with requests for take-away breakfast packs, noted to include items like sandwiches, yogurt, apples, nuts, brownies and juice—an appreciated service for those embarking on early morning tours. There were a few mentions of breakfast being a bit simple or lacking variety, suggesting occasional areas for improvement such as offering sugar-free alternatives or a broader selection of cereals and bread.
Overall, the breakfast experience at Hotel Kimal is described as hearty, complete and tasty with several guests naming it the highlight of their stay. The hotel's attention to detail in preparing breakfast to go and providing abundant choices has left a strong positive impression, despite minor suggestions for enhancement. With excellent service and a well-received breakfast, Hotel Kimal offers a satisfying start to the day for its guests.
Dinner
Hotel Kimal offers an exceptional dining experience as reviewed by its guests. The restaurant on-site is widely praised for its excellent and delicious meals with a spectacular cuisine that leaves a lasting impression. Guests frequently highlight the high-quality food, which is well-prepared and presented, alongside fresh and interesting options for dinner. The restaurant boasts a very good price/quality ratio, making it a popular choice for dining most nights of their stay. It also features vegetarian options, catering to a variety of dietary needs.
The atmosphere of the restaurant is described as cozy, enhanced by excellent service from professional staff. Guests note the pleasant dining experiences, often enjoying meals that are incredibly delicious and of a very high standard. The pisco sours come particularly recommended.
The restaurant's menu, although considered small by some, changes daily, ensuring a variety of dishes and keeping the options fresh and intriguing. The food service consistently meets high expectations with guests appreciating the combination of good quality, variety and reasonable prices. Additionally, lunch and dinner are available for an extra fee, making it convenient for those who might want to enjoy multiple meals on-site.
However, there was a mention of an occasional lapse in availability for the suggestions of the day, which was a minor point of inconvenience for one guest. Overall, the restaurant at Hotel Kimal stands out as one of the high points of the hotel, delighting guests with exquisite food, excellent drinks and a fantastic dining experience.
Rooms
Hotel Kimal offers a cozy and traditional yet modern atmosphere within its rooms, which are consistently described as clean, comfortable and equipped with essential amenities. Guests found the rooms to be spacious, particularly highlighting the family and triple rooms that cater well to larger groups. The bathrooms receive praise for their comfort and cleanliness. The heating system is noted as an excellent feature, especially during winter nights.
The rustic style of the rooms is complemented by necessary facilities, though simplicity is maintained. Certain rooms provide lovely terraces for relaxation. However, some guests mentioned that the rooms could benefit from better lighting and sound insulation, as well as added air conditioning and modern bathroom updates.
While the rooms are generally comfortable, issues such as small beds, lack of televisions and limited menu variety were noted by some guests. Despite these minor drawbacks, the overall impression is positive with friendly staff and a pleasant, clean environment contributing to a comfortable stay at Hotel Kimal.
Beds
Hotel Kimal offers a mixed experience when it comes to the comfort of their beds. Many guests appreciated the comfortable beds, describing them as excellent, super comfortable and great. The rooms and bathrooms were also noted for their comfort. However, some guests found the beds to be a bit lacking with criticisms pointing towards them being too soft, creaky, noisy or simply uncomfortable. There were also mentions of the beds being small and suggestions for larger, king-sized beds to improve the experience. Despite these mixed reviews, the positive feedback about comfort and quality still stands out.
Cleanliness
Hotel Kimal stands out prominently for its exceptional cleanliness with guests frequently noting the immaculate state of the rooms, common areas and all facilities. Reviews highlight that cleanliness at this hotel is excellent with high standards maintained throughout. Rooms are described as being cleaned daily, sometimes even twice, ensuring that they remain fresh and inviting. Housekeeping is commended for its diligent work, contributing to the hotel's well-maintained and organized atmosphere.
Visitors also appreciate the clean surroundings, including well-ventilated and comfortable bathrooms. The attention to detail in maintaining hygiene and cleanliness is evident, creating a pleasant and inviting environment for all guests. The property is described as safe, tidy and well-kept, which enhances the overall experience.
In addition to cleanliness, the staff are noted to be very helpful, providing exceptional service that complements the spotless environment. The peaceful ambiance of the hotel, despite its proximity to the bustling pedestrian walkway, adds an extra layer of comfort for guests seeking tranquility.
Overall, Hotel Kimal's cleanliness and friendly service receive high praise, making it a highly recommended destination for travelers looking for a pristine and orderly stay.
Staff
Hotel Kimal boasts exceptional staff that consistently receives high praise for their friendliness, attentiveness and professionalism. Guests frequently highlight the warm welcome from the front desk with special mentions for employees like Garo at the reception. The team is noted for being extremely helpful, polite and always ready to assist with a cheerful attitude.
Both the reception and restaurant staff stand out for their hospitality with several reviews expressing gratitude for their efforts. The overall service is described as excellent with staff making an extra effort to ensure guests feel cared for at all times. Even minor issues are resolved with kindness, showcasing a strong dedication to guest satisfaction.
Although one review pointed out inconsistencies in the reception service, the majority of feedback emphasizes the proactive and kind nature of the staff, who are involved in the guests' well-being. This high level of care and attention, coupled with the staff's unwavering friendliness, makes for a welcoming stay at Hotel Kimal.
Wi-Fi
Hotel Kimal has received mixed reviews regarding its Wi-Fi service. While some guests noted that the Wi-Fi worked well in certain areas, many pointed out significant issues with connectivity. Specifically, Wi-Fi in the rooms was often described as unstable, fluctuating or completely non-functional. Several guests observed that the Wi-Fi signal was spotty and unreliable both in rooms and common areas with some indicating very poor reception inside their rooms. Overall, while there were occasional mentions of good Wi-Fi signals, the majority of feedback highlighted a need for improvement in both stability and coverage throughout the hotel.
Spa
Hotel Kimal boasts a highly regarded spa with a range of amenities, including a heated jacuzzi ideal for relaxation. The spa is described as very complete, offering options such as massages and yoga classes, which contribute to an excellent overall experience. Guests have appreciated the friendly and attentive staff, as well as the spa's convenient proximity to the town center. However, some individuals have encountered issues with the jacuzzi not functioning properly during their stay, which affected their ability to use it and resulted in some inconvenience. Despite this, many reviewers still praise the overall quality and services available at the spa.
Pool
Hotel Kimal offers a pleasant and comfortable pool area that many guests find lovely and enjoyable. Visitors appreciate the nice bar located on the upper part of the pool area, making it a great spot to relax. There are two pools available for free use, providing options for guests to unwind. Despite the mostly positive feedback, it's important to note that several reviews mention the pool water being very cold, largely due to the night chill and it is not heated. Some comments pointed out that the pool water was a bit murky at times and the jacuzzi may require repairs. For those seeking warmer waters, the pool at Hotel Poblado, which is also accessible to guests, comes highly recommended.
Parking
Hotel Kimal offers a secure and free on-site parking facility, providing peace of mind for guests about the safety of their vehicles. The parking is maintained in a locked facility, ensuring additional security. However, the parking space is limited, necessitating that guests leave their car keys at the reception for potential vehicle rearrangement. While this ensures efficient use of the available space, it can sometimes mean guests are unable to access their cars immediately, as experienced when motorcycles were left unlocked blocking movement.
Despite these constraints, guests appreciate the convenience of having good parking facilities at the hotel, particularly with the hotel being close to everything and maintaining very good staff attention. The premises are described as nice and clean, offering facilities for complete relaxation, although the small and somewhat uncomfortable nature of the parking may require some patience. While some reviewers mentioned a lack of convenient parking directly inside the premises and pointed out the limited availability, these aspects are somewhat mitigated by the security and the hotel's efforts to manage space effectively. Overall, the parking experience at Hotel Kimal is generally positive, aligning well with its good food service and overall guest satisfaction.
Family
Hotel Kimal proves to be an excellent choice for a family getaway. Guests have consistently mentioned the family rooms, notably spacious and clean, ideal for families of varying sizes. The family suite is a standout feature, offering a cozy environment that families find very pleasant. The hotel caters well to smaller children, even providing specific details like cribs for babies, which highlights their family-oriented approach. Overall, Hotel Kimal is highly recommended for those looking to enjoy a relaxing family trip.
Yes, Hotel Kimal has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hotel Kimal.
Yes, Hotel Kimal welcomes dogs.
Yes, parking facilities are available at Hotel Kimal.