Hotel Gudamendi
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Summary of reviewsHotel Gudamendi shines as an ideal retreat boasting a stunning location atop Monte Igueldo, offering breathtaking panoramic views of the Atlantic Ocean and San Sebastian's bay. The tranquil setting, surrounded by lush gardens and natural beauty, makes it a perfect spot for unwinding, away from urban bustle yet only a short drive from the city center. The serene environment and picturesque landscapes enrich the overall charm of the hotel.
Guests frequently commend the breakfast for its good quality, variety and enjoyable setting, particularly when taken on the scenic terrace. Despite some mixed reviews regarding value and variety, the breakfast service is generally seen as a positive aspect with attendants providing friendly and helpful service. The dinner options in the cafeteria receive mixed feedback with appreciation for the reasonable prices and pleasant dining areas but also calls for greater variety and more substantial offerings.
The rooms at Hotel Gudamendi are spacious, clean and comfortable, often providing stunning sea views. The recent upgrades add a modern touch and features like balconies and large windows enhance the relaxing atmosphere. While some rooms could benefit from further updates, the overall accommodations ensure a cozy and inviting stay. The hotel's cleanliness receives high praise, reflecting the dedicated efforts of the cleaning staff who maintain the premises to a high standard.
The staff at Hotel Gudamendi significantly contribute to the pleasant guest experience with their professional, friendly and accommodating demeanor. The reception team, particularly notable members like Mariaje and Sandra, alongside the restaurant and bar staff, are often praised for their excellent service and multilingual capabilities.
Free Wi-Fi service at the hotel is generally reliable and fast with strong signals throughout most of the property. Some areas may have weaker coverage, but overall, the internet service is satisfactory for the majority of guests. The gym facilities, however, appear to be a point of contention with frequent reports of closures and subpar conditions.
The pool area, when operational, is a notable highlight with its clean, beautiful surroundings and ample amenities like sunbeds and umbrellas. The serene setting coupled with picturesque views makes the pool an attractive feature, despite occasional mentions of closures and the need for maintenance.
One of Hotel Gudamendi's key positives is its ample and secure parking, which is free and conveniently located near the entrance. This feature is highly appreciated by guests, adding to the overall convenience of staying at the hotel.
For families, Hotel Gudamendi stands out as an excellent choice, offering spacious family rooms, a children's park, dedicated play areas and kid-friendly pools. The welcoming and attentive staff further enhance the family-friendly environment, making it a hassle-free and enjoyable experience for family vacations.
In summary, Hotel Gudamendi presents a serene and picturesque retreat with stunning views, spacious and clean accommodations and a friendly, professional staff, making it a delightful choice for both leisure travelers and families. The breakfast and parking facilities are widely praised, though there is room for improvement in dining variety and gym facilities to further enhance guests' experiences.
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Guests frequently commend the breakfast for its good quality, variety and enjoyable setting, particularly when taken on the scenic terrace. Despite some mixed reviews regarding value and variety, the breakfast service is generally seen as a positive aspect with attendants providing friendly and helpful service. The dinner options in the cafeteria receive mixed feedback with appreciation for the reasonable prices and pleasant dining areas but also calls for greater variety and more substantial offerings.
The rooms at Hotel Gudamendi are spacious, clean and comfortable, often providing stunning sea views. The recent upgrades add a modern touch and features like balconies and large windows enhance the relaxing atmosphere. While some rooms could benefit from further updates, the overall accommodations ensure a cozy and inviting stay. The hotel's cleanliness receives high praise, reflecting the dedicated efforts of the cleaning staff who maintain the premises to a high standard.
The staff at Hotel Gudamendi significantly contribute to the pleasant guest experience with their professional, friendly and accommodating demeanor. The reception team, particularly notable members like Mariaje and Sandra, alongside the restaurant and bar staff, are often praised for their excellent service and multilingual capabilities.
Free Wi-Fi service at the hotel is generally reliable and fast with strong signals throughout most of the property. Some areas may have weaker coverage, but overall, the internet service is satisfactory for the majority of guests. The gym facilities, however, appear to be a point of contention with frequent reports of closures and subpar conditions.
The pool area, when operational, is a notable highlight with its clean, beautiful surroundings and ample amenities like sunbeds and umbrellas. The serene setting coupled with picturesque views makes the pool an attractive feature, despite occasional mentions of closures and the need for maintenance.
One of Hotel Gudamendi's key positives is its ample and secure parking, which is free and conveniently located near the entrance. This feature is highly appreciated by guests, adding to the overall convenience of staying at the hotel.
For families, Hotel Gudamendi stands out as an excellent choice, offering spacious family rooms, a children's park, dedicated play areas and kid-friendly pools. The welcoming and attentive staff further enhance the family-friendly environment, making it a hassle-free and enjoyable experience for family vacations.
In summary, Hotel Gudamendi presents a serene and picturesque retreat with stunning views, spacious and clean accommodations and a friendly, professional staff, making it a delightful choice for both leisure travelers and families. The breakfast and parking facilities are widely praised, though there is room for improvement in dining variety and gym facilities to further enhance guests' experiences.
Boutique-style Hotel
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Hotel Gudamendi boasts a remarkable location that consistently garners praise for its breathtaking views and tranquil atmosphere. Nestled high above San Sebastian on Monte Igueldo, the hotel offers stunning panoramas of the Atlantic Ocean and the bay. The setting provides a picturesque landscape, surrounded by lush gardens and serene natural beauty, making it an ideal spot for visitors looking to disconnect from city life and unwind.
The hotel's elevated position ensures a peaceful stay, away from the hustle and bustle, yet it remains relatively close to the city center—about a 10 to 15-minute drive or a short taxi ride. The tranquility and magnificent views, often described as superb, spectacular and heavenly, contribute to the hotel's charm.
Guests appreciate the proximity to nature with opportunities for birdwatching and scenic walks. The hotel also offers ample on-site parking, adding to the convenience for those who drive. However, it’s worth noting that public transportation options are limited and the access roads can be narrow, making it less convenient for those without a vehicle.
Despite being slightly remote, the hotel's location is deemed perfect by many for its panoramic views and peaceful environment. For travelers seeking a serene retreat with easy access to San Sebastian's attractions, Hotel Gudamendi presents an exceptional choice.
The breakfast experience at Hotel Gudamendi generally receives positive feedback with many guests appreciating its good quality and variety. Guests often described the breakfast as hearty, delicious and well-prepared, making special note of the pleasant setting, especially when enjoyed on the terrace with scenic views over San Sebastián. The buffet breakfast, costing €11, is frequently praised for its value, extensive array of items, fresh products and decent selection with some reviews highlighting specific items like coffee and croissants as highlights.
However, opinions on the breakfast's overall value and variety do vary. Some visitors find the breakfast options limited and not up to the price charged, describing it as simple, basic or even unappetizing. A few noted that the breakfast does not meet the expectations of a 4-star hotel due to its lack of variety and perceived poor quality of certain items. Additionally, there's a mention that breakfast availability starts later than some guests would prefer, at 8 a.m., which could be inconvenient for early risers.
Notably, due to pandemic-related adjustments, the breakfast service has transitioned to an à la carte format, which some guests found inconvenient and expensive. This change seems to have resulted in mixed reviews with some appreciating the ability to choose and pay only for what they consume, while others experienced longer waiting times and a rushed service environment.
Despite these mixed reviews, many guests still find the breakfast at Hotel Gudamendi to be a positive aspect of their stay, particularly valuing the good service provided by the attentive and helpful staff.
Hotel Gudamendi offers a range of dining options that have garnered mixed feedback from its guests. The dining experience is centered around a cafeteria instead of a full-fledged restaurant. Guests generally appreciated the good selection and quality of bar food and snacks with some describing the meals as delicious and reasonably priced. The cafeteria's terrace and garden areas add a pleasant touch to the dining atmosphere, allowing guests to enjoy their meals with lovely views of San Sebastian.
However, the dinner menu is often described as limited, offering primarily fast food items such as burgers, salads and ready-made pizzas. Many guests found the food to be decent but not particularly memorable with some expressing a desire for more variety and better quality.
The hotel occasionally closes its restaurant, leading to limited food options, especially after certain hours. This can be inconvenient given the hotel's somewhat remote location, making it necessary for guests to drive to nearby restaurants for more substantial dining options.
In summary, while the cafeteria’s dinner offerings at Hotel Gudamendi are convenient and reasonably good, there is room for improvement in terms of menu variety and overall dining experience.
Hotel Gudamendi offers an inviting stay with its spacious, comfortable rooms and stunning sea views. Guests highly appreciate the cleanliness and ample space of the rooms, characterized by comfortable beds and well-maintained bathrooms. The recent upgrades have added a modern touch to some rooms, along with new bedding and functional amenities like mini-fridges, coffee machines, hairdryers and soap dispensers. The addition of large windows allows natural light to flood in, enhancing the airy feel.
The family rooms stand out for their generous space, making them ideal for longer stays. Rooms often feature splendid views and many come with balconies or verandas, adding to the relaxing atmosphere. The quiet surroundings further contribute to a serene experience.
However, some feedback indicates that a number of rooms could benefit from updates, as certain furnishings are worn and some décor seems dated. Noise from neighboring rooms can occasionally be an issue due to insufficient soundproofing. Despite these minor drawbacks, the rooms are generally well-kept and provide a cozy environment for guests.
Overall, while some aspects of the rooms could use improvement, the combination of spaciousness, cleanliness and beautiful views ensures a pleasant stay at Hotel Gudamendi.
Hotel Gudamendi receives a variety of feedback when it comes to the comfort of its beds. Many guests have praised the beds, describing them as very comfortable, welcoming and supportive. High-quality mattresses, memory foam options and comfortable bedding are frequently noted, contributing to great sleep quality and making it a pleasant place to rest.
However, opinions are mixed. Some guests found the mattresses a bit too firm or hard for their liking and a few reported issues such as noise, old or sunken mattresses and discomfort. There are mentions of beds being small, low or separated, which could be inconvenient for couples. Complaints also include pillows that were either too low or needed replacement alongside the mattresses.
Despite these critiques, it appears many guests still find the beds overall comfortable and satisfactory, highlighting them as a positive aspect of their stay at Hotel Gudamendi.
Hotel Gudamendi is widely appreciated for its impeccable cleanliness. Guests frequently praise the hotel for maintaining a high standard of hygiene and sanitation throughout the premises. The rooms, in particular, receive commendation for being very clean, comfortable and well-maintained. The bathrooms are often noted for their cleanliness and being in excellent condition.
Many guests highlight the exceptional work of the cleaning staff, who keep the rooms spotless and tidy on a daily basis. Additionally, the hotel’s common areas and the surrounding gardens are well-maintained and clean, adding to the overall pleasant environment.
While most reviews are positive, a few guests noted occasional issues such as dusty surfaces, areas missed during cleaning and an unpleasant lingering smell of cleaning products in some rooms. Yet, these comments are exceptions rather than the rule, as the general sentiment leans heavily towards satisfaction with the hotel's cleanliness.
Overall, Hotel Gudamendi stands out for its cleanliness, well-kept environment and dedicated cleaning staff, making it a reliable choice for travelers who prioritize hygiene and comfort.
Hotel Gudamendi enjoys a strong reputation for its commendable staff, known for their professional and friendly demeanor. Guests frequently highlight the staff's warmth and attentiveness, citing their ability to accommodate special needs and deliver excellent customer service. The multilingual capabilities, particularly in French, are appreciated by many visitors, enhancing the hotel's accessibility for international guests.
The reception team, including notable members such as Mariaje and Sandra, are often praised for their welcoming and efficient service. Likewise, the restaurant and bar staff are noted for their friendliness and quick service. Housekeeping staff do not go unnoticed, being described as thorough and courteous.
However, mixed reviews do exist. A handful of guests encountered less friendly interactions, particularly at the reception desk and during checkout hours. Despite these occasional lapses, the overall sentiment towards the hotel's staff remains overwhelmingly positive with their kindness, professionalism and helpful nature being consistently mentioned as a highlight of the stay.
In summary, Hotel Gudamendi’s staff significantly contribute to a pleasant guest experience through their friendly, efficient and accommodating service. While there are moments of less favorable interactions, the general impression is that of a team dedicated to ensuring a welcoming atmosphere for all guests.
Hotel Gudamendi generally receives positive feedback regarding its Wi-Fi service. Guests have praised the hotel for having free, fast and reliable Wi-Fi that is well-setup with a good signal throughout the property. Many mentioned the Wi-Fi strength as being super strong and high-speed, even on the first floor, making the internet access exceptional for most users. However, a few reviews pointed out some limitations, such as poor Wi-Fi signals in certain rooms and dead spots in some areas of the hotel. Mobile coverage inside the rooms can also be limited, prompting guests to step outside for better connectivity. Despite a few criticisms, the overall consensus is that the Wi-Fi service at Hotel Gudamendi is solid and satisfactory for most guests.
Hotel Gudamendi's gym facilities appear to be a point of contention among guests. Multiple reviews indicate that the gym, while listed, often remains closed and unavailable for use. Those who did encounter the gym found it to be small and in need of significant upgrades. Guests mentioned that many machines were out of order and the area had an unpleasant, musty smell, likely from prolonged disuse. General cleanliness also seemed to be an issue with specific complaints about the treadmills. Overall, it seems that the gym is not currently a strong selling point for the hotel.
The pool facilities at Hotel Gudamendi have garnered a mix of reviews from guests. The positive feedback highlights a large, clean and beautiful pool area complemented by stunning city views and a serene garden setting. Guests appreciate the ample sunbeds, umbrellas and the availability of towels, contributing to a pleasant and relaxing atmosphere. The surroundings are described as beautiful and very photogenic, making the pool a delightful spot during the stay.
However, there are numerous mentions of the pool being closed or under construction during several stays, which has been a significant disappointment for some guests. The pool's condition and maintenance also came under criticism with observations about the need for renovation, loose tiles and outdated facilities. Despite these downsides, when operational, the pool's clean state and the beautiful, peaceful setting provide a very pleasant experience, albeit with occasional remarks about the water being too cold.
Overall, while the pool offers a great spot for relaxation and enjoyment when open, potential visitors may want to confirm its availability during their intended stay to avoid any inconvenience.
Hotel Gudamendi offers a notably advantageous feature in its parking facilities, highly praised by numerous guests. The convenience of free, on-site parking right at the entrance makes arriving at the hotel stress-free. Many reviewers highlight the ample and extensive parking space available, ensuring that there are always sufficient spots, whether for cars or motorcycles.
The parking area is described as secure, some sections even being fenced or locked with gates, providing guests peace of mind. The parking spaces are not only plentiful but also comfortable and easy to use, accommodating multiple vehicles effortlessly.
Accessibility is another highlight with parking located in close vicinity to the hotel entrance, offering a seamless transition from vehicle to accommodation. The private parking facility is particularly appreciated for its size and cleanliness, further enhancing the overall experience.
Despite a few mentions of it being far to walk to San Sebastian, guests agree that driving to the city takes just a few minutes, leveraging the hotel's generous parking options. In essence, Hotel Gudamendi's parking stands out as a key positive feature, delivering convenience, security and ample space without any additional cost.
Hotel Gudamendi emerges as a highly recommended destination for families traveling with children. The reviews highlight the hotel’s family-friendly atmosphere, offering spacious and comfortable family rooms that guests found ideal for family stays. Parents appreciated the safe environment provided for their children with well-thought-out amenities designed to cater to families.
The hotel's facilities are particularly accommodating for young guests, including a well-maintained children's park, a dedicated play structure and a kid-friendly playground perfect for events. Additionally, the children’s swimming pool and large play area ensure that youngsters have ample space and opportunities to enjoy their stay.
Guests frequently noted the peaceful and accommodating nature of the hotel, making it an excellent locale for a family vacation. Families found the staff welcoming and attentive to their needs, making the experience hassle-free and enjoyable. Notably, the hotel also features a garden where children can play and relax, further enhancing the family-friendly vibe.
Adding to the convenience, Hotel Gudamendi also offers family rates and discounts, making it a good value for money for those traveling with children. The rooms, specifically designed for families, often come with superb views, which parents found delightful. Moreover, the option to bring pets ensures that every family member, including the furry ones, can enjoy the vacation.
Overall, Hotel Gudamendi is portrayed as an ideal hotel for families with children due to its thoughtful facilities, spacious accommodations and tranquil environment which collectively promise a memorable and enjoyable stay.
Hotel Gudamendi has received a range of criticism concerning its four-star rating, primarily highlighting its deficiencies in maintaining the standards typically associated with such a rating. Common points of dissatisfaction include the absence of essential amenities, outdated facilities and an overall lack of cleanliness. The breakfast service, described as basic with no toast provided and an additional charge for a full buffet, further disappointed guests expecting a higher standard.
The hotel's aging infrastructure, including uncomfortable and old beds, coupled with poor room soundproofing, has left many guests feeling that the quality is more in line with a two or three-star establishment. The service levels also failed to meet expectations with limited flexibility on schedules and insufficient staffing at the bar and restaurant.
Overall, the reviews strongly suggest that while the hotel is priced at a four-star level, the experience falls short, making it seem more comparable to a hostel or a lower-star hotel. The lack of typical four-star amenities and the impersonal atmosphere further diminish the sense of luxury that one would expect from a hotel of this rating.
Hotel Gudamendi provides a reliable wifi connection, which facilitates business activities. However, the hotel lacks focused business amenities and the ambiance isn't tailored for business travelers. While the service quality is commendable, the soundproofing and general maintenance require improvement, which may affect the overall suitability for business travel.
Hotel Gudamendi, while nestled in a scenic hilltop location, presents a mixed experience in terms of accessibility, especially for guests with disabilities. The property itself is accessible and features parking in easy reach which is a plus for those driving. This ease of parking and general accessibility is appreciated. However, the distance from the main highway and bus stops makes it imperative for guests to have a car, as the hotel is far from public transportation and crucial amenities.
The hotel features leisure areas that are easy to access and well-maintained in terms of cleanliness. However, the accessibility falls short in certain critical areas. For instance, the property is not wheelchair or stroller friendly with disjointed ramps and misplaced flower pots restricting movement. The use of the elevator requires special permissions, complicating accessibility further.
Additionally, the dining options are limited with no on-site restaurant, adding to the inconvenience for guests with mobility issues. Navigating the restaurant area with a stroller has been noted as a particularly painful experience. Although there are accessible features, guests must be mindful of certain road and pathway challenges that include an unlit path to the bus stop, further isolating those without personal transport.
In summary, while Hotel Gudamendi offers an accessible property with easy parking and clean leisure areas, its remote location and structural limitations make it less ideal for guests with disabilities who are reliant on wheelchairs or strollers. Driving remains a necessary mode of transport for a more seamless stay.
Hotel Gudamendi boasts a stunning outdoor swimming pool that harmoniously integrates with the landscape, offering panoramic views from Monte Igueldo. The pool area is generously equipped with sunbeds and umbrellas, ensuring a comfortable and relaxing experience for guests. Reviews consistently highlight the pool's beauty and cleanliness with adjectives like beautiful, spectacular and large frequently mentioned. The grounds surrounding the pool are well-maintained, enhancing the overall aesthetic and appeal of this outdoor oasis.
However, it's worth noting that there have been instances when the pool was not operational, particularly towards the end of October and on exceptionally hot days. Some guests expressed disappointment over the pool being closed or not filled with water during their visit. Additionally, the outdoor pool is not heated, which may be a consideration for those sensitive to cooler water temperatures.
Despite these occasional setbacks, the pool at Hotel Gudamendi is a valued amenity that contributes significantly to the hotel's charm and guest satisfaction.
Hotel Gudamendi exudes a charming, old-world aesthetic that resonates through its well-kept facilities. Guests repeatedly highlight the hotel's character and the special charm that comes with its vintage ambiance. The restaurant lounge enhances the experience, offering a rural impression that complements the overall feel of the hotel. One of the most praised aspects is the breathtaking views that contribute significantly to the hotel's unique allure. While there is no mention of modern amenities like Wi-Fi, the hotel's appeal lies in its character and stunning surroundings rather than contemporary conveniences.
Hotel Gudamendi offers a solid stay in San Sebastián, presenting both strengths and areas for improvement. The hotel is classified as a 4-star establishment, but some guests feel it falls short of this rating, particularly in terms of luxurious amenities and services. Despite this, the hotel does exude a modern luxury vibe and its rooms are described as luxurious with exotic finishes, creating an overall luxury ambiance.
While the hotel could enhance its offering with more amenities and perhaps the addition of a restaurant, guests have praised the top value for money provided. The tranquil setting with expansive views of the Cantabrian Sea, is highlighted as a signature luxury experience. However, some reviews note a somewhat empty and cold atmosphere, potentially due to minimal guest interaction.
In conclusion, while Hotel Gudamendi may not fully meet traditional 4-star expectations, it offers a luxurious appearance and comfort at a reasonable price, set against a breathtaking backdrop.
Hotel Gudamendi is highly praised for its dog-friendly facilities, services and welcoming atmosphere for both pets and their owners. The hotel charges a fee of €16 per night for a dog's stay, which some guests find costly, especially for small dogs. Despite this, the overwhelmingly positive feedback highlights its pet-friendly nature and the convenience it offers to pet owners.
Guests appreciate that dogs of various sizes, including large breeds and multiples, are accepted at the hotel. Dogs are welcomed in several areas, including dining rooms and the on-site café, making it easy for pet owners to keep their furry friends close during meals. Additionally, the hotel provides comfort accessories such as bowls and mats, enhancing the stay for pets.
The staff's friendly and accommodating attitude towards pets further contributes to the positive experience at Hotel Gudamendi. Rooms are occasionally upgraded for guests traveling with dogs, reflecting the hotel's consideration for pet owners' needs. However, a few reviews noted limitations and high costs related to pet policies as areas of improvement, which may deter some guests from returning.
Overall, Hotel Gudamendi offers a pleasant and accommodating experience for guests traveling with dogs and is considered a great place for pets to stay.
Location Show Map
Location
The hotel's elevated position ensures a peaceful stay, away from the hustle and bustle, yet it remains relatively close to the city center—about a 10 to 15-minute drive or a short taxi ride. The tranquility and magnificent views, often described as superb, spectacular and heavenly, contribute to the hotel's charm.
Guests appreciate the proximity to nature with opportunities for birdwatching and scenic walks. The hotel also offers ample on-site parking, adding to the convenience for those who drive. However, it’s worth noting that public transportation options are limited and the access roads can be narrow, making it less convenient for those without a vehicle.
Despite being slightly remote, the hotel's location is deemed perfect by many for its panoramic views and peaceful environment. For travelers seeking a serene retreat with easy access to San Sebastian's attractions, Hotel Gudamendi presents an exceptional choice.
Breakfast
However, opinions on the breakfast's overall value and variety do vary. Some visitors find the breakfast options limited and not up to the price charged, describing it as simple, basic or even unappetizing. A few noted that the breakfast does not meet the expectations of a 4-star hotel due to its lack of variety and perceived poor quality of certain items. Additionally, there's a mention that breakfast availability starts later than some guests would prefer, at 8 a.m., which could be inconvenient for early risers.
Notably, due to pandemic-related adjustments, the breakfast service has transitioned to an à la carte format, which some guests found inconvenient and expensive. This change seems to have resulted in mixed reviews with some appreciating the ability to choose and pay only for what they consume, while others experienced longer waiting times and a rushed service environment.
Despite these mixed reviews, many guests still find the breakfast at Hotel Gudamendi to be a positive aspect of their stay, particularly valuing the good service provided by the attentive and helpful staff.
Dinner
However, the dinner menu is often described as limited, offering primarily fast food items such as burgers, salads and ready-made pizzas. Many guests found the food to be decent but not particularly memorable with some expressing a desire for more variety and better quality.
The hotel occasionally closes its restaurant, leading to limited food options, especially after certain hours. This can be inconvenient given the hotel's somewhat remote location, making it necessary for guests to drive to nearby restaurants for more substantial dining options.
In summary, while the cafeteria’s dinner offerings at Hotel Gudamendi are convenient and reasonably good, there is room for improvement in terms of menu variety and overall dining experience.
Rooms
The family rooms stand out for their generous space, making them ideal for longer stays. Rooms often feature splendid views and many come with balconies or verandas, adding to the relaxing atmosphere. The quiet surroundings further contribute to a serene experience.
However, some feedback indicates that a number of rooms could benefit from updates, as certain furnishings are worn and some décor seems dated. Noise from neighboring rooms can occasionally be an issue due to insufficient soundproofing. Despite these minor drawbacks, the rooms are generally well-kept and provide a cozy environment for guests.
Overall, while some aspects of the rooms could use improvement, the combination of spaciousness, cleanliness and beautiful views ensures a pleasant stay at Hotel Gudamendi.
Beds
However, opinions are mixed. Some guests found the mattresses a bit too firm or hard for their liking and a few reported issues such as noise, old or sunken mattresses and discomfort. There are mentions of beds being small, low or separated, which could be inconvenient for couples. Complaints also include pillows that were either too low or needed replacement alongside the mattresses.
Despite these critiques, it appears many guests still find the beds overall comfortable and satisfactory, highlighting them as a positive aspect of their stay at Hotel Gudamendi.
Cleanliness
Many guests highlight the exceptional work of the cleaning staff, who keep the rooms spotless and tidy on a daily basis. Additionally, the hotel’s common areas and the surrounding gardens are well-maintained and clean, adding to the overall pleasant environment.
While most reviews are positive, a few guests noted occasional issues such as dusty surfaces, areas missed during cleaning and an unpleasant lingering smell of cleaning products in some rooms. Yet, these comments are exceptions rather than the rule, as the general sentiment leans heavily towards satisfaction with the hotel's cleanliness.
Overall, Hotel Gudamendi stands out for its cleanliness, well-kept environment and dedicated cleaning staff, making it a reliable choice for travelers who prioritize hygiene and comfort.
Staff
The reception team, including notable members such as Mariaje and Sandra, are often praised for their welcoming and efficient service. Likewise, the restaurant and bar staff are noted for their friendliness and quick service. Housekeeping staff do not go unnoticed, being described as thorough and courteous.
However, mixed reviews do exist. A handful of guests encountered less friendly interactions, particularly at the reception desk and during checkout hours. Despite these occasional lapses, the overall sentiment towards the hotel's staff remains overwhelmingly positive with their kindness, professionalism and helpful nature being consistently mentioned as a highlight of the stay.
In summary, Hotel Gudamendi’s staff significantly contribute to a pleasant guest experience through their friendly, efficient and accommodating service. While there are moments of less favorable interactions, the general impression is that of a team dedicated to ensuring a welcoming atmosphere for all guests.
Wi-Fi
Gym
Pool
However, there are numerous mentions of the pool being closed or under construction during several stays, which has been a significant disappointment for some guests. The pool's condition and maintenance also came under criticism with observations about the need for renovation, loose tiles and outdated facilities. Despite these downsides, when operational, the pool's clean state and the beautiful, peaceful setting provide a very pleasant experience, albeit with occasional remarks about the water being too cold.
Overall, while the pool offers a great spot for relaxation and enjoyment when open, potential visitors may want to confirm its availability during their intended stay to avoid any inconvenience.
Parking
The parking area is described as secure, some sections even being fenced or locked with gates, providing guests peace of mind. The parking spaces are not only plentiful but also comfortable and easy to use, accommodating multiple vehicles effortlessly.
Accessibility is another highlight with parking located in close vicinity to the hotel entrance, offering a seamless transition from vehicle to accommodation. The private parking facility is particularly appreciated for its size and cleanliness, further enhancing the overall experience.
Despite a few mentions of it being far to walk to San Sebastian, guests agree that driving to the city takes just a few minutes, leveraging the hotel's generous parking options. In essence, Hotel Gudamendi's parking stands out as a key positive feature, delivering convenience, security and ample space without any additional cost.
Family
The hotel's facilities are particularly accommodating for young guests, including a well-maintained children's park, a dedicated play structure and a kid-friendly playground perfect for events. Additionally, the children’s swimming pool and large play area ensure that youngsters have ample space and opportunities to enjoy their stay.
Guests frequently noted the peaceful and accommodating nature of the hotel, making it an excellent locale for a family vacation. Families found the staff welcoming and attentive to their needs, making the experience hassle-free and enjoyable. Notably, the hotel also features a garden where children can play and relax, further enhancing the family-friendly vibe.
Adding to the convenience, Hotel Gudamendi also offers family rates and discounts, making it a good value for money for those traveling with children. The rooms, specifically designed for families, often come with superb views, which parents found delightful. Moreover, the option to bring pets ensures that every family member, including the furry ones, can enjoy the vacation.
Overall, Hotel Gudamendi is portrayed as an ideal hotel for families with children due to its thoughtful facilities, spacious accommodations and tranquil environment which collectively promise a memorable and enjoyable stay.
4 Star
The hotel's aging infrastructure, including uncomfortable and old beds, coupled with poor room soundproofing, has left many guests feeling that the quality is more in line with a two or three-star establishment. The service levels also failed to meet expectations with limited flexibility on schedules and insufficient staffing at the bar and restaurant.
Overall, the reviews strongly suggest that while the hotel is priced at a four-star level, the experience falls short, making it seem more comparable to a hostel or a lower-star hotel. The lack of typical four-star amenities and the impersonal atmosphere further diminish the sense of luxury that one would expect from a hotel of this rating.
Business
Accessible
The hotel features leisure areas that are easy to access and well-maintained in terms of cleanliness. However, the accessibility falls short in certain critical areas. For instance, the property is not wheelchair or stroller friendly with disjointed ramps and misplaced flower pots restricting movement. The use of the elevator requires special permissions, complicating accessibility further.
Additionally, the dining options are limited with no on-site restaurant, adding to the inconvenience for guests with mobility issues. Navigating the restaurant area with a stroller has been noted as a particularly painful experience. Although there are accessible features, guests must be mindful of certain road and pathway challenges that include an unlit path to the bus stop, further isolating those without personal transport.
In summary, while Hotel Gudamendi offers an accessible property with easy parking and clean leisure areas, its remote location and structural limitations make it less ideal for guests with disabilities who are reliant on wheelchairs or strollers. Driving remains a necessary mode of transport for a more seamless stay.
Outdoor Pool
However, it's worth noting that there have been instances when the pool was not operational, particularly towards the end of October and on exceptionally hot days. Some guests expressed disappointment over the pool being closed or not filled with water during their visit. Additionally, the outdoor pool is not heated, which may be a consideration for those sensitive to cooler water temperatures.
Despite these occasional setbacks, the pool at Hotel Gudamendi is a valued amenity that contributes significantly to the hotel's charm and guest satisfaction.
Boutique-Style
Luxury
While the hotel could enhance its offering with more amenities and perhaps the addition of a restaurant, guests have praised the top value for money provided. The tranquil setting with expansive views of the Cantabrian Sea, is highlighted as a signature luxury experience. However, some reviews note a somewhat empty and cold atmosphere, potentially due to minimal guest interaction.
In conclusion, while Hotel Gudamendi may not fully meet traditional 4-star expectations, it offers a luxurious appearance and comfort at a reasonable price, set against a breathtaking backdrop.
Dog Friendly
Guests appreciate that dogs of various sizes, including large breeds and multiples, are accepted at the hotel. Dogs are welcomed in several areas, including dining rooms and the on-site café, making it easy for pet owners to keep their furry friends close during meals. Additionally, the hotel provides comfort accessories such as bowls and mats, enhancing the stay for pets.
The staff's friendly and accommodating attitude towards pets further contributes to the positive experience at Hotel Gudamendi. Rooms are occasionally upgraded for guests traveling with dogs, reflecting the hotel's consideration for pet owners' needs. However, a few reviews noted limitations and high costs related to pet policies as areas of improvement, which may deter some guests from returning.
Overall, Hotel Gudamendi offers a pleasant and accommodating experience for guests traveling with dogs and is considered a great place for pets to stay.
Yes, Hotel Gudamendi has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Gudamendi.
Yes, Hotel Gudamendi welcomes dogs.
Yes, parking facilities are available at Hotel Gudamendi.
Yes, Hotel Gudamendi has a gym.
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