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Family Hotel Edia-Sandanski

Sandanski , Okolovrasten Pat Str. 10 (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsFamily Hotel Edia-Sandanski provides a harmonious blend of tranquility and convenience with its prime location near the Pirin mountain and the serene Sandanski park. Surrounded by lush greenery and a soothing river, the hotel offers a peaceful retreat while keeping key attractions like the city zoo and park within an 8-10 minute reach. This unique setting makes it a desirable destination for those seeking relaxation amidst nature.

The hotel's breakfast garners mixed reviews, though many find it delicious and satisfying. It’s typically simple, consisting of options like omelettes or sandwiches and although not buffet-style, it can suffice for shorter stays. Improving the variety and offering a buffet could enhance the guest experience.

Dinner at the hotel is generally applauded for its quality and taste, presented in generous portions. Guests enjoy the culinary offerings, though some find the prices steep and note occasional unavailability of menu items. The flexibility of in-room dining caters to diverse preferences.

The rooms at Family Hotel Edia-Sandanski are spacious, clean and comfortable, often featuring large terraces and balconies with pleasant views. Despite some older furniture and minor maintenance issues like sporadic cleaning and occasional strange odors, the clean, modern décor and cozy atmosphere prevail. The luxurious apartment option receives high marks for its comfort and size.

Cleanliness is a strong point with the hotel and its facilities, including the pool, maintained to high standards. However, there are occasional mentions of infrequent towel replacement and trash removal. Guests generally find the environment clean and welcoming.

The staff at Family Hotel Edia-Sandanski consistently receive high praise for their friendliness, helpfulness and professionalism. Their attentive and polite demeanor enhances the overall guest experience with special commendations for the receptionists and restaurant staff.

The spa offers a mixed experience. While many appreciate the outdoor heated pool and pleasant sauna, there are concerns about inconsistent operation and additional charges for sauna use. Ensuring all facilities are functional could significantly improve satisfaction.

The swimming facilities, particularly the outdoor pool, stand out as a highlight of the hotel. Guests enjoy the warm mineral water, clean and inviting environment and the opportunity to swim under the stars. Despite notes on maintenance, the pool is generally seen as a fantastic feature.

Parking at the hotel is adequate with plenty of spaces, facilitating a hassle-free experience for car travelers. However, there is some feedback about insufficient lighting and limited spaces for external visitors.

Family Hotel Edia-Sandanski's beds are well-regarded for their comfort, contributing to restful stays. Clean bed sheets and comfortable mattresses are frequently mentioned, though some minor critiques about bed size exist.

In summary, Family Hotel Edia-Sandanski offers a relaxing and comfortable stay with its excellent location, spacious and clean rooms, friendly staff and standout pool facilities. Minor improvements in breakfast variety, spa operations and some maintenance issues could further enhance the guest experience.
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Categories

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

3-Star Hotel

Hotel with Outdoor Pool

Room Types

Double Room with Balcony - private balcony - flat-screen TV - double bed

Deluxe Suite with Balcony (2 Adults) - extra spacious - bathroom with a luxury bath tub - private balcony - sofa bed - flat-screen TV - double bed

Deluxe Two-Bedroom Suite with Balcony - extra spacious - bathroom with a luxury bath tub - private balcony - 2 double bedrooms - sofa bed - flat-screen TV

Twin Room with Balcony - private balcony - flat-screen TV - 2 single beds

Junior Suite with Balcony - extra spacious - bathroom with a bath tub or shower - private balcony - sofa bed - flat-screen TV - double bed

Double Room with Extra Bed with Balcony (2 Adults + 1 Child) This double room has a balcony, air conditioning and view.

Deluxe Suite with Balcony (3 Adults) This suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a coffee machine, a seating area as well as river views. The unit has 2 beds.

Two-Bedroom Apartment This spacious apartment comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The air-conditioned apartment provides a flat-screen TV with cable channels, soundproof walls, a coffee machine, a seating area as well as garden views. The unit offers 3 beds.

About Family Hotel Edia-Sandanski

License: С4-48Ж-30Т-1В

Guest Reviews

8.5

Very Good

Location

Family Hotel Edia-Sandanski boasts a prime location that offers both tranquility and convenience. Nestled a little after the famous park in Sandanski, on the way to the Pirin mountain, it is secluded yet accessible, making it ideal for a peaceful retreat. The hotel is surrounded by lush greenery and beautiful gardens, creating a serene atmosphere enhanced by the soothing sound of the nearby river.

Despite its serene setting, the hotel remains conveniently close to key attractions such as the city zoo and the city park, approximately 8-10 minutes away. Guests will appreciate the proximity to nature with the hotel being situated in a quiet area, far from the bustling city center. The blend of a fantastic, nature-rich environment and the seclusion from city noise makes it a truly unique and pleasant stay for those seeking relaxation amidst beautiful surroundings.

Breakfast

The breakfast at Family Hotel Edia-Sandanski receives mixed feedback from guests. Many reviews praise the meal as delicious, good and even excellent with some describing it as simple yet satisfying and plentiful. However, others find it rather poor and monotonous, pointing out that the breakfast is not buffet-style and offers limited options, typically restricted to choices like omelettes or sandwiches. The lack of variety, including the absence of beverages like juice or water, is a recurring concern among guests. There's a sentiment that while the breakfast is traditional and satisfactory for a short stay, it may not meet the expectations for longer visits. Overall, the breakfast experience could benefit from more diversity and the inclusion of a buffet to cater to a broader range of preferences.

Dinner

Family Hotel Edia-Sandanski offers a mixed dining experience, as reflected in its guest reviews. On the positive side, diners frequently commend the restaurant for its delicious and high-quality food with many highlighting the tasty portions and overall good service. The culinary offerings receive accolades for their excellence, making the dining experience enjoyable for many guests. However, the restaurant prices have been a notable point of concern with multiple guests describing them as excessively high compared to other local establishments. Additionally, the availability of menu items can be an issue with some large parts of the menu not being available at times. Despite these drawbacks, the hotel does accommodate special requests, such as fulfilling in-room dining orders, contributing to a flexible and enjoyable dining experience for some guests.

Rooms

Family Hotel Edia-Sandanski boasts spacious and clean rooms, offering plenty of comfort for guests. Many reviews highlight the large terraces and balconies that provide nice views, adding to the overall pleasant stay. Rooms are described as warm in the winter and cozy year-round. Guests often note the cleanliness of the rooms and the hotel itself, contributing to a comforting atmosphere.

However, some rooms do have older furniture, occasional issues with lighting and a need for more electrical outlets. Despite these minor inconveniences, the modern décor and beautiful room presentations often surpass expectations. The hotel also features a luxurious apartment option, which is highly appreciated for its size and comfort.

While the overall experience is positively rated, some guests mentioned sporadic cleaning services and a few noted specific maintenance issues like strange odors or a need for air conditioning. Nonetheless, the spaciousness, cleanliness and beautiful views from the balconies are recurring positives that make Family Hotel Edia-Sandanski a comfortable and appealing option for travelers.

Beds

Family Hotel Edia-Sandanski receives positive feedback for the comfort of its beds. Guests frequently describe the beds as very comfortable and top-notch. The mattresses are noted to be comfortable and the pillows are also praised for their comfort. The hotel maintains clean bed sheets, enhancing the overall sleeping experience. Although some minor critiques mention the size of a bed and the placement of outlets, the general sentiment is that the beds contribute to a restful stay.

Cleanliness

Family Hotel Edia-Sandanski is notable for its cleanliness and maintenance. Guests frequently highlight the cleanliness of the rooms, describing them as spacious, well-organized and very clean. The entire hotel, including the pool, is well-maintained and presents a pleasant atmosphere for visitors. Positive comments extend to the cleanliness and comfort of the facilities, ensuring a comfortable stay. However, some reviews point out that towels were not always replaced regularly and trash was not emptied daily. Nevertheless, the overall impression remains that of a clean and comfortable hotel with many guests appreciating the efforts made to maintain high standards of hygiene.

Staff

Family Hotel Edia-Sandanski shines with its exceptional staff, consistently praised across numerous guest reviews. Visitors often highlight the friendliness, kindness and helpful nature of the hotel team, making the atmosphere warm and welcoming. The receptionists receive specific commendations for their responsiveness and helpfulness, creating a smooth check-in experience.

Restaurant staff are frequently noted for their excellent service, ensuring guests feel well-cared for during meals. Throughout the hotel, the staff’s attentiveness and polite demeanor contribute significantly to a positive guest experience. Particular mentions go to their prompt service and efforts to make visitors happy, despite some language barriers with non-English speaking staff members.

The staff's high level of hospitality and professionalism stands out, from security to waitresses, enhancing overall guest satisfaction. Whether attending to specific needs or simply offering a friendly smile, the staff at Family Hotel Edia-Sandanski play a crucial role in creating a memorable stay.

Spa

The Family Hotel Edia-Sandanski offers a spa experience that has received mixed reviews from guests. Many visitors found the spa area excellent and praised it as wonderful and ideal for full relaxation, highlighting the outdoor heated pool as a standout feature. The sauna was also described as pleasant and nice, adding to the overall enjoyment of the spa facilities. Some even noted the spa as a unique experience and a lovely center, indicating that when all services are functional, it offers a satisfying retreat.

However, there were several comments pointing out issues such as the spa area not always working properly and the necessity to request for facilities like the sauna to be turned on, which was met with unavailability at times. Complaints included the spa heating being subpar and the spa center not functioning as it should with specific remarks about the absence of pool service and the unexpected charges for the sauna. Thus, while the spa center holds promise, certain operational shortcomings have tempered some guests' experiences.

Pool

Family Hotel Edia-Sandanski offers an inviting swimming experience that has garnered positive feedback from many guests. The outdoor pool is described as perfect, considerably clean and not crowded, ensuring a comfortable and enjoyable visit. Its large size and pleasant atmosphere make it a standout feature of the hotel with the added charm of warm and inviting water. Guests appreciate the heated nature of both the outdoor and indoor pools with specific mentions of the outdoor pool's hot mineral water, which operates in the evening without time restrictions.

The cleanliness of the pool is consistently praised with numerous guests noting that the water is always warm and hygienically maintained. The scenic view of the garden from the pool adds to the overall enjoyment. A unique highlight includes the ability to enjoy the pool under the stars, creating a magical nighttime swimming opportunity.

Several reviews also note the presence of a smaller hot mineral pool, complementing the heated outdoor pool beautifully. Despite a few mentions of the pool being slightly worn out and some maintenance issues, the majority of comments reflect a positive experience. Overall, the swimming facilities at Family Hotel Edia-Sandanski are highly appreciated by guests for their warmth, cleanliness and pleasant atmosphere.

Parking

Family Hotel Edia-Sandanski generally receives favorable feedback regarding its parking facilities. Guests appreciate the ease of parking and the availability of plenty of spaces, making it convenient for those traveling by car. There are comments on the sufficient and enough parking space provided by the hotel, ensuring that most guests can find a spot without difficulty. However, it's worth noting that some reviews mention a lack of parking space for external visitors and inadequate lighting in the parking area at night. Despite these minor issues, the hotel's amenities, such as a trampoline for children and a luxurious, modern atmosphere, add to the overall appeal for visitors.

Outdoor Pool

The outdoor pool at Family Hotel Edia-Sandanski is widely praised by guests for its size, pleasant atmosphere and unique feature of warm mineral water, making it a standout amenity of the hotel. Guests frequently describe the pool as perfect, fantastic and beautiful, emphasizing its appeal regardless of the weather, particularly noting its warmth on colder days. The pool's mineral water is often highlighted, adding a distinctive and enjoyable aspect to the swimming experience. Some reviews mention the need for better cleanliness, but overall, the pool's condition is generally appreciated. Additionally, the pool operates without time restrictions in the evening, providing greater flexibility for relaxation.

Yes, Family Hotel Edia-Sandanski has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Family Hotel Edia-Sandanski.

No, Family Hotel Edia-Sandanski doesn't allow dogs.

Yes, parking facilities are available at Family Hotel Edia-Sandanski.

No, Family Hotel Edia-Sandanski doesn't have a gym.

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