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Pirin Park Hotel

Sandanski , 27, Hidrostroy (Show on Map)

8.8

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsPirin Park Hotel garners widespread acclaim across multiple aspects of its offerings, establishing itself as a favored retreat for guests seeking tranquility, comfort and nature. The hotel's location is particularly praised for its idyllic setting near a pristine river and the expansive St. Vrach Park. Surrounded by lush greenery, the scenic views from the rooms contribute to a serene, picturesque environment ideal for those looking to unwind. While its location slightly outside the city limits can pose some travel inconvenience, the hotel's peaceful, nature-infused ambiance makes it an attractive escape from the busyness of city life.

Breakfast at Pirin Park Hotel is highly rated, celebrated for its richness and variety, offering a large assortment of both hot and cold dishes that meet the expectations of a five-star establishment. Despite minor critiques regarding the absence of fresh seasonal fruits and limited vegan options, guests generally find the breakfast experience delightful and satisfying.

Dinner services receive more mixed feedback, though many guests enjoyed the flavorful food, particularly in the Balkan Restaurant. However, some visitors found the menu options limited and the Mediterranean restaurant fell short of expectations with issues such as frozen items and small salads. Cleanliness and service in the dining areas were occasionally cited as concerns, though the general sentiment remains positive about the dining experience.

The hotel's rooms are another strong point, impressing guests with their spaciousness, modern styling and comfort. Most reviews highlight the cleanliness and quietness of the rooms, supplemented by amenities that enhance the overall stay. A few mentions of outdated furniture do exist, but they do not overshadow the overwhelmingly positive feedback.

Cleanliness is consistently noted as impeccable throughout the hotel with guests commending the well-maintained facilities and the diligent housekeeping staff. Visitors consistently appreciate the spotless rooms and common areas, contributing to a comfortable and pleasant stay.

Staff at Pirin Park Hotel generally receive positive remarks for their politeness, responsiveness and professionalism. The reception team, housekeeping staff and spa personnel are often praised for their friendliness and accommodating nature. Although the waitstaff in the restaurant received mixed reviews, the overall guest experience with the hotel's staff remains favorable.

While wifi connectivity presents a challenge with some areas suffering from poor reception and frequent connection drops, certain pockets within the hotel offer reliable internet access, balancing the overall guest experience.

The spa facilities at Pirin Park Hotel are well-received for their diversity and cleanliness, although some guests noted that the amenities could benefit from updates and better maintenance. Despite these points, many found the spa services enjoyable and the atmosphere relaxing.

The pool areas, both indoor and outdoor, receive largely positive feedback for their cleanliness and maintenance. The heated outdoor pool is particularly appreciated for its pleasant temperature and convenience. Some minor issues, such as missing tiles and non-functional Jacuzzi buttons, were noted but did not significantly detract from the overall positive experiences.

Parking at the hotel is another highlight with guests praising the spacious, covered parking facilities equipped with free EV charging stations, ensuring a hassle-free experience.

Families find Pirin Park Hotel to be an excellent choice, thanks to its ample children's amenities, including playgrounds, a children's pool and various activities that keep the young ones entertained. Coupled with the hotel's serene atmosphere and spacious rooms, it makes for a perfect family getaway.

In summary, Pirin Park Hotel excels in providing a tranquil, nature-rich retreat with comfortable accommodations, excellent cleanliness and a welcoming atmosphere. While there are areas for improvement, particularly with dinner menu variety and wifi connectivity, the overall guest experience is positive, making it a recommended destination for families, nature lovers and those seeking a peaceful escape.
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Hotel with EV Charging Stations

Luxury Hotel

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Indoor Pool Children's Pool Outdoor Pool

Business Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Outdoor Pool

Hotel with Children's Pool

Hotel with Indoor Pool

Room Types

Deluxe Double Room with Free SPA Access Contemporary design, a bathtub and a shower cabin. The spa facilities include: -fitness centre -swimming pool with hydro-massage jets and kid's swimming pool -hot tub -sauna park (Finnish sauna, Bio-Sauna, Steam baths - caldarium and laconium, ice-fountain, emotion showers, hot beds and benches, relax zone).

Deluxe Suite with Free Spa Access Consists of interconnected bedroom and a spacious living room. The en-suite bathroom comes with a shower. The spa facilities include: -fitness centre -swimming pool with hydro-massage jets and kid's swimming pool -hot tub -sauna park (Finnish sauna, Bio-Sauna, Steam baths - caldarium and laconium, ice-fountain, emotion showers, hot beds and benches, relax zone).

Prestige Suite with Free SPA Access Terrace with magnificent view of the Pirin Mountains. 1 bathroom and a separate toilet. The spa facilities include: -fitness centre -swimming pool with hydro-massage jets and kid's swimming pool -hot tub -sauna park (Finnish sauna, Bio-Sauna, Steam baths - caldarium and laconium, ice-fountain, emotion showers, hot beds and benches, relax zone).

Superior Double Room with Free Spa Access Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room features air conditioning, a private entrance, a seating area, a wardrobe and a flat-screen TV with streaming services. The unit has 2 beds.

Deluxe Twin Room with Free SPA Access The spacious twin room offers air conditioning, a private entrance, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds and 1 futon.

Superior Twin Room with Free Spa Access Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious twin room offers air conditioning, a private entrance, a seating area, a wardrobe, as well as a flat-screen TV with streaming services. The unit has 3 beds.

Presidential Suite Featuring a private entrance, this air-conditioned apartment comprises 1 living room, 2 separate bedrooms and 3 bathrooms with a bath and a shower. The spacious apartment provides a flat-screen TV with cable channels, a seating area, a wardrobe, a safe deposit box as well as a quiet street view. The unit offers 4 beds.

About Pirin Park Hotel

License: С4-ВВИ-74Щ-А1

Guest Reviews

8.8

Excellent

Location

Pirin Park Hotel is lauded for its exceptional location, making it a favorite among guests seeking tranquility and nature's embrace. Nestled near a pristine river and the sprawling St. Vrach Park, the hotel offers an idyllic setting surrounded by lush greenery and the soothing sounds of flowing water. The scenic views from the rooms, whether overlooking the river or the forest, enhance the hotel's charm, making it an excellent retreat away from the busy city life.

With its beautiful gardens, fresh mountain air and peaceful ambiance, it provides a perfect escape for those looking to unwind. Although it is situated slightly outside the city, guests appreciate the quiet and picturesque environment, ideal for leisurely walks in the park. Those who enjoy a bit of exploration will find the proximity to nature trails and the zoo park a pleasant surprise.

Despite its tranquil setting, some visitors note that traveling to the city center can be a bit inconvenient, especially with minimal hotel shuttle services and the distance being a bit far for those with young children or without a car. Nevertheless, the hotel's serene location, combined with the sound of the river and the fresh air, offers a rejuvenating stay that many guests cherish.

Overall, Pirin Park Hotel's strategic position near natural attractions and its serene surroundings make it an attractive destination for nature lovers and those seeking a quiet, scenic getaway.

Breakfast

Pirin Park Hotel's breakfast offerings receive overwhelmingly positive feedback from guests. Many reviewers describe the breakfast as wonderful, rich and delicious, often highlighting the excellent and diverse selection. Several guests praise the extensive variety, which includes a large assortment of both cold and hot dishes, meeting expectations for a five-star hotel. The buffet is frequently noted for its high-quality ingredients and satisfying options with some singling out the inclusion of ice cream as a delightful touch.

However, a few comments indicate areas for improvement, such as the absence of fresh seasonal fruits and a lack of healthy or vegan options. The limited breakfast hours, particularly on weekends, were also mentioned as a drawback. Despite these minor issues, the consensus is that the breakfast is excellent with diverse, high-quality selections that cater to a wide range of preferences. Overall, the breakfast at Pirin Park Hotel is rated very highly, contributing positively to the guest experience.

Dinner

The dinner experience at Pirin Park Hotel's restaurants has received mixed feedback from guests, though many appreciated the delicious food. Travelers found the food in the main restaurant to be appetizing and flavorful with some particularly enjoying the Balkan Restaurant. Additionally, both breakfast and dinner buffets were noted for their variety and taste.

However, there were criticisms regarding the limited menu options and lack of variety, especially for vegetarian or vegan diets. Some guests pointed out that the Mediterranean restaurant lacked authenticity, often serving frozen items and small salads, which did not meet their expectations. The high prices did not always align with the quality and service provided, leading to disappointment for some diners.

Cleanliness and service in the restaurant were also areas of concern for several guests with instances of unsatisfactory service from the staff. Booking in advance was necessary to secure a spot for dinner, which some found inconvenient.

Despite the mixed reviews, many expressed satisfaction with the food and mentioned they would return, highlighting the generally positive experience with the hotel's dining options.

Rooms

Pirin Park Hotel impresses guests with its spacious and clean rooms, often described as very large, comfortable and accommodating. Many reviews highlight the rooms' modern, stylish renovations and the array of necessary amenities provided. Comfort is a common theme with guests noting comfortable beds and generally quiet environments, ideal for a relaxing stay. The rooms also feature thoughtful designs and some offer balconies with lovely views of the mountains, river and forests, adding to the overall pleasant experience. A few mentions of outdated furniture do appear, but the positive feedback overwhelmingly emphasizes the size, cleanliness and comfort of the rooms. The addition of excellent service enhances the guests' overall satisfaction, making Pirin Park Hotel a recommended choice for a comfortable stay.

Beds

Guests have had mixed experiences with the beds at Pirin Park Hotel. Many praised the beds as very comfortable with several guests mentioning large, spacious beds that contributed to a good night's sleep. Some specifically highlighted the comfort and size, describing the beds as huge and perfect for sleeping. On the other hand, a notable number of guests found the mattresses too firm and uncomfortable with one mentioning a mattress cover that added to their discomfort. Despite these criticisms, the overall sentiment leans towards positivity, emphasizing the comfort and ample size of the beds. The room views, especially of the mountains, also received praise, contributing to the overall appeal of the accommodations.

Cleanliness

Pirin Park Hotel garners high praise for its impeccable cleanliness standards. Guests have consistently described the hotel as very clean and well-maintained with spotlessly clean rooms and common areas. The hotel's hygiene extends to its various facilities, including the spacious rooms, comfortable accommodations and well-maintained spa center. Visitors appreciated that everything about the hotel—from the rooms to the pools—was clean, pleasant and organized. Daily cleaning services, including the regular changing of beds and towels, ensured guests could relax in a pristine environment. Though a few mentioned the pool areas and children's pool needing more attention, the overall impression of the hotel's cleanliness remains very positive. The friendly and attentive behavior of the hotel's cleaning staff further enhanced the pleasant experience at Pirin Park Hotel.

Staff

Pirin Park Hotel boasts an overall positive experience with its staff, who are frequently described as polite, responsive and hardworking. Guests have appreciated the friendliness and professionalism of the reception team, often highlighting their effort to accommodate special requests and provide excellent service. Housekeeping staff have also received commendations for their diligent work and friendly demeanor. The staff at the spa also garnered positive feedback for their politeness and helpfulness.

The hotel's waitstaff, particularly in the restaurant, have received mixed reviews. While some guests found them rude and unwelcoming, others had a more positive experience, citing helpfulness and kindness from certain individuals. Despite the occasional negative comments regarding specific interactions, many guests found the overall staff demeanor to be pleasant and the service top-notch.

This balance of experiences suggests that while most of the staff at Pirin Park Hotel strive to provide a warm and helpful service, there may be areas for improvement, particularly in the restaurant and spa sections. Nonetheless, the general sentiment remains positive with many guests highlighting the helpful, kind and responsive nature of the hotel's personnel.

Wi-Fi

Guests have expressed mixed opinions about the wifi at Pirin Park Hotel. While some areas of the hotel boast really good internet, particularly in the rooms, the overall experience is inconsistent. The internet quality during evening hours tends to falter with frequent connection drops. Moreover, some guests have labeled the wifi as not functioning or pitiful and the connection can be surprisingly weak. Despite these issues, there are pockets within the hotel where wifi performs well, offering some respite for those needing a reliable connection.

Spa

Pirin Park Hotel's spa has received mixed feedback from its guests with many praising its well-maintained and diverse facilities that contribute to a wonderful experience. The spa area is highlighted as being beautiful, cozy and offering lovely views of the riverside. Guests are particularly impressed with the range of services available, including various steam baths and saunas that add to the appeal. Cleanliness and comfort are consistently noted, along with the friendly staff enhancing the overall experience.

However, not all feedback is glowing. Some guests mention that the spa looks a bit dated and point out specific areas needing serious maintenance. Issues such as the noise level, limited time for pool nozzles and small, poorly functioning steam baths have been raised. While some find the spa slightly disappointing for a 5-star hotel, others describe it as pleasant and good. Overall, the spa at Pirin Park Hotel receives commendation for its comprehensive amenities and lovely atmosphere, despite needing some updates and better upkeep.

Pool

The pool facilities at Pirin Park Hotel receive largely positive reviews from guests with numerous comments highlighting their cleanliness and good maintenance. The outdoor pools, in particular, are praised for their warmth and spaciousness, making them a favored choice among visitors, especially families who appreciate the children's pool and jacuzzi. Despite occasional mentions of missing tiles and non-functional Jacuzzi buttons, these issues don’t overshadow the overall positive feedback.

The heated pools are a standout feature with many guests noting their pleasant temperature and the convenience they offer, even if sometimes fluctuating between hot and warm. The indoor pool is frequently described as pleasant for swimming, although mixed reviews mention it being either too hot or cold and one note of it being dirty with a strong smell of chlorine.

Guests appreciate the general setup of the pool area, which is clean and not typically crowded, contributing to a relaxed atmosphere. However, some critique the limited number of sunbeds and air quality in the pool area. The poolside staff is also acknowledged favorably, although services like the pool bar receive mixed feedback regarding cost and the use of plastic cups.

Overall, Pirin Park Hotel's pool facilities are highly regarded for their variety, cleanliness and overall enjoyable experience, providing a significant draw for guests seeking relaxation and leisure during their stay.

Parking

Pirin Park Hotel offers excellent parking facilities that have garnered positive feedback from numerous guests. The parking spaces are noted for being spacious, covered and consistently available. Equipped with photovoltaics, the parking lot is both big and convenient, featuring free EV charging stations for electric vehicle owners. The parking area, which has been expanded, ensures that guests can always find a spot. In addition to being large and conveniently located in front of the hotel, the parking lot provides a sense of security. Overall, the parking facilities at Pirin Park Hotel are praised for their accessibility, size and added amenities, making it a hassle-free experience for guests.

Family

Pirin Park Hotel emerges as a fantastic destination for families, especially those with children. The hotel offers an excellent playroom, filled with a variety of toys and playthings, which ensures that kids have plenty to keep them entertained. The children's corner, complete with friendly animators, adds to the appeal by engaging children in fun and safe activities.

The hotel grounds feature beautiful gardens and a children's playground, providing ample outdoor space for little ones to explore. Families can also take advantage of nearby city parks for additional outdoor activities. Onsite, the children's pool is a big hit, praised for its suitability for young swimmers.

Parents can enjoy the hotel's top-notch amenities, including an excellent spa, great food and very good service. The hotel provides a peaceful and cozy atmosphere, making it a wonderful place for a family vacation. The large and well-arranged rooms cater to families, ensuring a comfortable stay for visitors of all ages.

Pirin Park Hotel's family-friendly ambience and thoughtful provisions for children make it a great choice for family vacations. Visitors consistently express their satisfaction and many plan to return, highlighting the hotel as a go-to family destination. While there was some mention of unsatisfactory animation, the overall feedback underscores the hotel's commitment to providing a pleasant experience for both children and their parents.

Outdoor Pool

The Pirin Park Hotel boasts a heated outdoor pool that guests appreciate for its pleasant warmth and the soothing sound of a nearby small river. There is also a dedicated kids pool. Many visitors describe the outdoor pool area as wonderful and pleasant. However, some reviews indicate that there are issues with cleanliness and maintenance with remarks about debris floating in the water and areas requiring work. Although the pool's warmth is frequently noted and appreciated, there are mentions of cold pools and broken amenities such as the hot tub. While some guests find the outdoor pool sanitary and fresh, others have experienced water that was not refreshed regularly.

Indoor Pool

The indoor pool at Pirin Park Hotel receives generally positive feedback from guests, highlighting its suitability for swimming with warm water and pleasant ambiance. Despite some remarks about a strong air conditioning system and a noticeable smell of chlorine, the pool offers a nice experience for visitors. There are some mentions of maintenance issues like missing tiles and buttons around the jacuzzi, but overall, the indoor pool is described as large and enjoyable. While the availability of sun loungers might be a concern, especially during weekends, the indoor pool still stands out as a relaxing spot within the hotel.

Luxury

Pirin Park Hotel offers a visually stunning and luxurious experience, consistently praised for its top-quality spa facilities and modern amenities. Guests find the hotel to be very clean with excellent maintenance of both the park and the overall property. The wellness and spa pools receive high marks, reinforcing the sense of luxury throughout the hotel. While some mention the expenses and question the five-star rating, the predominant feedback highlights the exceptional nature of the facilities and the beautiful environment.

Romantic

Nestled in tranquil surroundings, Pirin Park Hotel is an ideal destination for a romantic and quiet vacation. The hotel's setting, specifically the romantic river view and area facing the river, enhances the tranquil atmosphere that guests find delightful. Visitors frequently describe the hotel as beautiful, especially noting the absolutely lovely atmosphere. The romantic atmosphere is consistently highlighted, adding to the charm of the experience. Despite some remarks about the afternoon heat by the pool, the overall ambiance of Pirin Park Hotel makes it a wonderful choice for couples seeking a romantic getaway.

Yes, Pirin Park Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Outdoor Pool.

Yes, a spa is available at Pirin Park Hotel.

No, Pirin Park Hotel doesn't allow dogs.

Yes, parking facilities are available at Pirin Park Hotel.

Yes, Pirin Park Hotel has a gym.

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