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Summary of reviewsRelax Resort Hotel Kreischberg has been highly praised for its prime location, making it an ideal destination for winter sports enthusiasts. Situated right next to the ski slopes and close to key ski amenities such as the main ski lift and cable car base station, guests enjoy a true ski-in/ski-out experience. Its setting is noted for its picturesque views of the mountains and the convenience of being close to both car and public transport options, including a train station 600 meters away.
Guest reviews consistently mention the spaciousness and cleanliness of the hotel accommodations. Rooms are described as large, modern and well-maintained with balconies offering mountain views. Superior rooms and family rooms with connecting doors are especially appreciated for their extra space. Despite minor mentions of wear and tear, the housekeeping staff’s meticulous work ensures a pleasant stay.
Cleanliness is a defining feature across the hotel with reviews highlighting the immaculate state of rooms, bathrooms and common areas. Guests commend the tranquility of the rooms, which are well-isolated from noise, further contributing to a restful experience. The hotel's commitment to hygiene is underscored by the provision of generous hygiene kits.
The staff at Relax Resort Hotel Kreischberg are repeatedly praised for their friendliness, helpfulness and professionalism. They are recognized for their attentiveness and accommodating nature, particularly at the reception and in the dining areas. While minor language barriers are noted, the overall demeanor and service remain exemplary, significantly enhancing the guest experience.
Breakfast at the hotel is frequently lauded for its variety and quality. The buffet is described as rich, hearty and abundant, offering a wide selection of hot and cold dishes from fresh fruit to homemade smoothies. Despite some feedback about repetitive selections, the majority of guests find the breakfast to be a delicious and extensive highlight of their stay.
The hotel’s dinner service, mostly buffet-style, has received mixed reviews. While many guests enjoy the delicious and varied options, there are occasional mentions of limited variety in main courses and the use of convenience products. However, the overall feedback leans positive with the hearty and flavorful meals enhancing the dining experience. Some guests do note the price as being on the higher side, especially given that drinks are not included.
Wellness facilities, including a pool, multiple saunas and steam baths, receive high praise. The beautiful spa area, equipped with quality amenities and offering stunning mountain views, is a notable highlight for guests seeking relaxation. The extended opening hours of the wellness area are a welcomed feature, although guests occasionally find the space a bit crowded.
The gym, while functional and equipped with basic fitness equipment, is considered adequate though slightly cramped. Some instructions aren’t available in English, which might pose challenges for non-German speakers.
Pool facilities also receive mixed feedback. While the main pool and children's pool are appreciated for their warm water, the limited size can make the area feel crowded. Despite this, the clean and well-kept pool area, along with facilities like saunas, contribute positively to the guest experience.
Parking at the hotel is highly commended for its ample space and convenience, accommodating both cars and motorcycles comfortably.
The hotel is noted for being exceptionally family-friendly with amenities such as childcare, animation for children, large family rooms and family-oriented facilities. The playroom and children’s pool contribute to a welcoming atmosphere for families, although some guests suggest these areas could benefit from updates. The wellness area can get crowded with children, leading some to recommend child-free hours for a more relaxed experience.
Overall, Relax Resort Hotel Kreischberg offers a well-rounded and enjoyable stay with strong emphasis on cleanliness, friendly service and a range of amenities that cater to both individual travelers and families. Its prime location near ski facilities makes it an excellent choice for a skiing holiday in a beautiful alpine setting.
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